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Enforcement · Spanish Data Protection Authority (aepd) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.

CaixaBank, S.A.: Insufficient technical and organisational measures to ensure information security

€25,000 Fine
CaixaBank, S.A.
SPAIN
Art. 32 GDPR

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The Spanish DPA has imposed a fine of EUR 25,000 on CaixaBank, S.A.. An individual had filed a complaint with the DPA due to the fact that when they requested information from the controller, they received information from a third party and not the requested information. The DPA found that the controller had failed to implement adequate technical and organizational measures to protect personal data.

Industry: Finance, Insurance and Consulting

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