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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€4,600 Anwara Sp. z.o.o.: Insufficient cooperation with supervisory authority The Polish DPA (UODO) fined the company Anwara Sp. z.o.o. EUR 4,600. The controller had not cooperated with the DPA and had not provided it with all the information necessary for… POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Controllers Jan 15, 2021
€38,600 Coop Finnmark SA: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Coop Finnmark SA NOK 400,000 (EUR 38,600). The manager of the store in question recorded CCTV footage with a mobile phone and shared the… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Processing Video Surveillance Supervisory Authorities Jan 14, 2021
€38,600 NORWAY DPA: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined a company NOK 400,000 (EUR 38,600) for the illegal automatic forwarding of an employee's email inbox. The automatic forwarding was activated… Datatilsynet (NO) ·Art. 5, 6 ·Insufficient legal basis for data processing Processing Supervisory Authorities Employees Jan 12, 2021
€7,250 Gveik AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Gveik AS EUR 7,250. The controller had carried out a credit check on an individual, although there was no legal basis for doing so. NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Controllers Processing Insurance Jan 7, 2021
€9,700 Lindstrand Trading AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) has fined Lindstrand Trading AS EUR 9,700. The controller had carried out four credit checks on individuals and individual companies, although… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Controllers Processing Insurance Jan 6, 2021
€95,500 Innovasjon Norge: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined the national development bank Innovasjon Norge NOK 1,000,000 (EUR 95,500). The controller had carried out four credit checks on the data… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Personal Data Controllers Consent Jan 4, 2021
€500 SLOVAKIA DPA: Insufficient cooperation with supervisory authority The Slovak DPA has imposed a fine of EUR 500 on a controller for failing to cooperate with the DPA. Slovak Data Protection Office ·Art. 31 ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Controllers Jan 1, 2021
€3,000 ING Bank N.V. Amsterdam - Bucharest office: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) fined ING Bank N.V. Amsterdam - Bucharest office in the amount of EUR 3,000. The bank had contacted the data subject by e-mail for the purpose of… ROMANIA ·ANSPDCP ·Art. 5, 6 Personal Data Controllers Processing Dec 30, 2020
€1,000 Qualitance QBS SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Qualitance QBS SA EUR 1,000 for a violation of Art. 32 GDPR. The company had sent information by email to 295 individuals, disclosing the email… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Integrity and Confidentiality Principle Dec 29, 2020
€18,930 Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A.: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) fined Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A. EUR 18,930 for a breach of Art. 33 (1) GDPR and Art. 34 (1) GDPR. In May 2020, the DPA received a… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Dec 28, 2020
€2,000 S.C. C&V Water Control S.A.: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) fined S.C. C&V Water Control S.A. EUR 2,000 for failure to comply with the data protection authority's request for information in the course of an… ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Dec 22, 2020
€525,000 Locatefamily.com: Non-compliance with general data processing principles The Dutch DPA (AP) has imposed a fine of EUR 525,000 on Locatefamily.com. Locatefamily.com is a platform where people can search for the contact information of family members they… THE NETHERLANDS ·AP ·Art. 27 Personal Data Representatives Supervisory Authorities Dec 20, 2020
€100,000 Banca Transilvania SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Banca Transilvania SA EUR 100,000 for violations of Art. 5 (1) f) GDPR, Art. 32 (1) GDPR and Art. 32 (2) GDPR. It was found that the bank… ROMANIA ·ANSPDCP ·Art. 5, 32 Integrity and Confidentiality Principle Security Personal Data Dec 17, 2020
€3,250 Cosmetic Medical Limited: Insufficient cooperation with supervisory authority The DPA of Isle of Man has imposed a fine of EUR 3,250 on Cosmetic Medical Limited. A data subject had filed a complaint with the DPA regarding the controller's failure to comply… ISLE OF MAN ·Art. 31 ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Controllers Dec 11, 2020
€475,000 Booking.com B.V.: Insufficient fulfilment of data breach notification obligations The Dutch DPA (Autoriteit Persoonsgegevens) has fined Booking.com EUR 475,000 for not reporting a data breach to the DPA in a timely manner. In December 2018, criminals gained… THE NETHERLANDS ·AP ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Dec 10, 2020
€2,850 Smart Cities Sp. z o.o.: Insufficient cooperation with supervisory authority Fine for failure to comply with an order of the Polish DPA (UODO). The controller failed to provide personal data and other information requested by UODO for investigative… POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Controllers Dec 9, 2020
€35M CNIL · SAN-2020-013 Between December 2019 and May 2020, the CNIL conducted three online and one on-site investigations on Amazon Europe Core (AEC), a subsidiary company of the Amazon group operating… France ·Art. 6, 9, 83 +1 Telecommunications Personal Data Controllers Dec 7, 2020
€18,840 Municipality of Indre Østfold: Insufficient technical and organisational measures to ensure information security The Norwegian DPA (Datatilsynet) imposed a fine in the amount of NOK 200,000 (EUR 18,840) on the municipality of Indre Østfold. Datatilsynet found that a student file containing… NORWAY ·Datatilsynet (NO) ·Art. 6, 32 Public Authority Personal Data Security Dec 3, 2020
€5,000 Dada Creation S.R.L.: Insufficient technical and organisational measures to ensure information security Due to inadequate technical and organizational measures, the company disclosed the order, delivery and personal data of over 1000 customers via its web store. The data was… ROMANIA ·ANSPDCP ·Art. 32, 33 Security Personal Data Supervisory Authorities Nov 24, 2020
€4,000 Vodafone România SA: Insufficient fulfilment of data subjects rights The Romanian DPA (ANSPDCP) imposed a fine in the amount of EUR 4,000 on Vodafone România SA. The fine was imposed as a result of complaints alleging that the operator failed to… ROMANIA ·ANSPDCP ·Art. 12, 15, 17 Personal Data Supervisory Authorities Supervision Nov 23, 2020
DSB Austria: Restaurant contact-tracing data collected for COVID-19 qualifies as health The data subject (customer) filed a complaint against a Viennese restaurant claiming a violation of § 1 Austrian Data Protection Act (Datenschutzgesetz - DSG) and Article 6 GDPR:… 2020-0.743.659 ·Art. 4, 5, 6 +1 Personal Data Fairness & Transparency Integrity and Confidentiality Principle Nov 19, 2020
€2,000 Anmavas 61, S.L.: Insufficient cooperation with supervisory authority The Spanish DPA (AEPD) imposed a fine on Anmavas 61, S.L. for neither granting nor justifiably denying the right to erasure to the data subject, even after receiving a warning… SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Right to be Forgotten Nov 18, 2020
€2,000 Globus Score SRL: Insufficient cooperation with supervisory authority The company had not provided the ANSPDCP with requested information. ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Oct 20, 2020
€30,000 PS/00032/2020 A user of the website of Iberia, an airline, lodged a complaint before the Spanish DPA (AEPD) saying that they had not been given an option to reject the cookies when using the… Spain ·AEPD ·Art. 22 Consent Personal Data Recipient Oct 16, 2020
€3,000 S.C. Marsorom S.R.L.: Insufficient technical and organisational measures to ensure information security Disclosure of personal data of customers on the companies website due to inadequate technical and organisational measures to ensure information security. ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Processing Oct 15, 2020
€3,000 Megareduceri TV S.R.L.: Insufficient cooperation with supervisory authority Fine for failure to comply with an order of the supervisory authority. ROMANIA ·ANSPDCP ·Art. 31, 58 Supervision Supervisory Authorities Personal Data Oct 1, 2020
€2,000 Asociația de proprietari Militari R: Insufficient cooperation with supervisory authority Fine for failure to comply with an order of the supervisory authority. ROMANIA ·ANSPDCP ·Art. 31, 58 Supervision Supervisory Authorities Personal Data Oct 1, 2020
€13,900 Odin Flissenter AS: Insufficient legal basis for data processing The company assessed the credibility of another company and thereby, according to Datatilsynet, processed personal data relating to a natural person (the owner of the company… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Personal Data Processing Supervision Sep 25, 2020
€2,000 Sanatatea Press Group S.R.L.: Insufficient technical and organisational measures to ensure information security Sending the personal data collected for the registration for an online course to other participants due to a technical failure. ROMANIA ·ANSPDCP ·Art. 5, 32 Personal Data Security Processing Sep 8, 2020
Datatilsynet (Norway)- 20/02254 The Norwegian Consumer Council (Forbrukerrådet) filed three complaints against the gay/bi dating app Grindr and five adtech companies that received personal data through the app.… 20/02254 (Grindr) ·Datatilsynet (NO) ·Art. 57, 58 Telecommunications Supervision IP Address Sep 7, 2020
€276,000 Bergen Municipality: Insufficient technical and organisational measures to ensure information security In October 2019, the Data Protection Authority was informed by the Municipality of Bergen about a data breach in connection with the municipality's tool for communication between… NORWAY ·Datatilsynet (NO) ·Art. 5, 32 Personal Data Security Public Authority Sep 3, 2020
€500 Apartment building owners association: Insufficient legal basis for data processing Export of a still image from a video surveillance system and posting of the image on the billboard of the building without sufficient legal basis. In addition, violation of the… ROMANIA ·ANSPDCP ·Art. 5, 6, 12 +3 Personal Data Security Processing Sep 1, 2020
€75,000 Telefónica Móviles España, SAU: Insufficient legal basis for data processing According to the supervisory authority, the company processed personal data without sufficient legal basis, with the result that the data subject received several hundred… SPAIN ·AEPD ·Art. 5, 6 Personal Data Processing Telecommunications Sep 1, 2020
€250,000 Spartoo: Non-compliance with general data processing principles A fine of EUR 250000 was imposed on the online retailer Spartoo. The reason for this was that the company, which has its headquarters in France but supplies a large number of… FRANCE ·CNIL ·Art. 5, 13, 14 Retention Period Supervision Personal Data Aug 5, 2020
€2,000 Romanian Post National Company: Insufficient technical and organisational measures to ensure information security Processing of personal data, namely the telephone numbers and e-mail addresses of 81 data subjects, by the Romanian Post as data controller, failing appropriate technical and… ROMANIA ·ANSPDCP ·Art. 32 Security Pseudonymization Personal Data Jul 30, 2020
€2,000 SC Viva Credit IFN SA: Insufficient fulfilment of data subjects rights The company had not informed the data subject within one month (or up to three months if a reason for the delay is given) of the measures taken following the request for deletion… ROMANIA ·ANSPDCP ·Art. 17 Personal Data Insurance Supervision Jul 30, 2020
€4,000 Region of Campania: Insufficient legal basis for data processing Publication of an enforcement order in civil proceedings on the Region's website. The document listed the names and place of residence and the amount of the claim. ITALY ·Garante ·Art. 5, 6 Processing Public Authority Supervision Jul 29, 2020
€147,800 Arp Hansen Hotel Group A/S: Non-compliance with general data processing principles During an inspection, the supervisory authority reviewed a number of IT systems to examine whether Arp-Hansen had sufficient procedures in place to ensure that personal data were… DENMARK ·Datatilsynet (DK) ·Art. 5 Storage Limitation Retention Period Personal Data Jul 28, 2020
€5,000 SC Cntar Tarom SA: Insufficient technical and organisational measures to ensure information security Unauthorised disclosure of the data of five Tarom passengers due to inadequate technical and organisational measures for secure data processing. Among other things, the company… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Processing Jul 27, 2020
€5,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority Following a complaint, Xfera Móviles was requested by the AEPD to submit certain information and documents, but did not do so within the provided time limit. SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Telecommunications Jul 23, 2020
€40,000 Iberia Lae SA Operadora Unipersonal: Insufficient cooperation with supervisory authority The company did not grant the data subject access to telephone records. The applicant's request for access did not receive a reply, despite the prior order of the AEPD. SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Personal Data Jul 20, 2020
€22,300 Office for geodesy and cartography: Insufficient cooperation with supervisory authority Refusal of access to the premises by the supervisory authority in the course of an audit. POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Personal Data Jul 15, 2020
€46,660 Municipality of Rælingen: Insufficient technical and organisational measures to ensure information security Fine for the processing of children's health data in connection with disability through the digital learning platform 'Showbie'. The Municipality had failed to carry out a Data… NORWAY ·Datatilsynet (NO) ·Art. 32, 35 DPIA Security Personal Data Jul 10, 2020
€3,400 East Power Sp. z o.o.: Insufficient cooperation with supervisory authority After three subpoenas to East Power, in which the latter failed to provide sufficient explanations on a direct marketing complaint, the data protection authority found that East… POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Personal Data Jul 10, 2020
€15,000 Proleasing Motors SRL: Insufficient technical and organisational measures to ensure information security The company had failed to take adequate technical and organisational measures to ensure data security, which led to the publication on Facebook of a document containing a password… ROMANIA ·ANSPDCP ·Art. 32 Security Right of Access Personal Data Jul 9, 2020
€830,000 Bureau Krediet Registration ('BKR'): Insufficient fulfilment of data subjects rights BKR had required the payment of a fee when individuals requested access to their personal data and only provided access to their data once a year free of charge by post. THE NETHERLANDS ·AP ·Art. 12, 15 Personal Data Supervision Supervisory Authorities Jul 6, 2020
€5,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The company had not cooperated sufficiently with the data protection authority. SPAIN ·AEPD ·Art. 31, 58 Supervision Supervisory Authorities Telecommunications Jul 2, 2020
Odin Flissenter AS: Insufficient legal basis for data processing On July 2, 2020, the Norwegian DPA (Datatilsynet) announced that it intents to fine Odin Flissenter AS EUR 28,000 for violations of Art. 5 GDPR and Art. 6 GDPR. This fine has been… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Processing Supervisory Authorities Supervision Jul 2, 2020
€112,000 Østfold HF Hospital: Insufficient technical and organisational measures to ensure information security It was found that Østfold HF Hospital had stored patient data, including sensitive data such as the reason for hospitalisation, during the period 2013-2019 without controlling… NORWAY ·Datatilsynet (NO) ·Art. 32 Security Personal Data Healthcare Jun 22, 2020
Aquateknikk AS: Insufficient legal basis for data processing On June 19, 2020, the Norwegian DPA (Datatilsynet) announced that it intents to fine Aquateknikk AS EUR 28,000 for violations of Art. 5 GDPR and Art. 6 GDPR . This fine has been… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Processing Supervisory Authorities Supervision Jun 19, 2020