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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€20,000 Banca di Credito Cooperativo Appulo Lucana soc. cooperativa: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 20,000 on Banca di Credito Cooperativo Appulo Lucana soc. cooperativa. A former employee had requested access to the personal data in… ITALY ·Garante ·Art. 12, 15 Personal Data Controllers Human Resources Mar 7, 2024
€5,000 EURO MINI STORAGE ROMANIA SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of 5,000 euros on EURO MINI STORAGE ROMANIA SRL. The controller had suffered a data breach in which customer data was accessed without… ANSPDCP ·Art. 24, 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Security Privacy by Design & Default Mar 5, 2024
€3M Hellenic Post (ΕΛΛΗΝΙΚΑ ΤΑΧΥΔΡΟΜΕΙΑ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ): Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 2,995,140 on the Hellenic Post (ΕΛΛΗΝΙΚΑ ΤΑΧΥΔΡΟΜΕΙΑ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ). The controller had suffered a data breach which resulted in… GREECE ·HDPA ·Art. 5, 32 Data Breaches Security Controllers Feb 28, 2024
€3,000 VESTA CEU ROMÂNIA SRL.: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 3,000 on VESTA CEU ROMÂNIA SRL. The controller had reported a data breach to the DPA pursuant to Art. 33 GDPR. The controller had… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Access Controls Feb 26, 2024
€50,000 Azienda Trasporto Passeggeri Emilia-Romagna S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 50,000 on the transport company azienda Trasporto Passeggeri Emilia-Romagna S.p.A.. The controller provided insufficient information on… ITALY ·Garante ·Art. 5, 6, 7 +4 Right to Object Direct Marketing IP Address Feb 22, 2024
€2,000 Camera di Commercio Industria Artigianato e Agricoltura: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 2,000 on Camera di Commercio Industria Artigianato e Agricoltura. An individual had filed a complaint against the controller with the DPA… ITALY ·Garante ·Art. 2, 5, 6 Personal Data Education Controllers Feb 22, 2024
€40,000 IBERIA LÍNEAS AÉREAS DE ESPAÑA, S.A. OPERADORA.: Insufficient fulfilment of data subjects rights The Spanish DPA has imposed a fine on IBERIA LÍNEAS AÉREAS DE ESPAÑA, S.A. OPERADORA. A data subject had filed a complaint against the controller with the DPA due to the… SPAIN ·aepd ·Art. 15 Personal Data Controllers Processing Agreement Feb 13, 2024
€100,000 VODAFONE ESPAÑA, S.A.U.: Insufficient legal basis for data processing The Spanish DPA imposed a fine of EUR 100,000 on VODAFONE ESPAÑA, S.A.U. for insufficient legal basis for data processing. The data subject had filed a complaint against the… SPAIN ·aepd ·Art. 6 Controllers Personal Data Processing Agreement Feb 13, 2024
€4,000 ASNEF-EQUIFAX, SERVICIOS DE INFORMACIÓN SOBRE SOLVENCIA Y CRÉDITO, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA has imposed a fine on ASNEF-EQUIFAX, SERVICIOS DE INFORMACIÓN SOBRE SOLVENCIA Y CRÉDITO, S.L.. A data subject had filed a complaint against the controller with the… SPAIN ·aepd ·Art. 15 Personal Data Controllers Insurance Feb 13, 2024
€365,000 CTC EXTERNALIZACIÓN, S.L: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 365,000 on CTC EXTERNALIZACIÓN, S.L.. An employee had filed a complaint with the DPA due to the fact that the controller had requested… SPAIN ·aepd ·Art. 13, 32, 35 DPIA Privacy Impact Assessment Controllers Feb 12, 2024
€300,000 Medtronic Italia: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 300,000 on Medtronic Italia. The controller had sent emails in an open distribution list to hundreds of individuals using the… ITALY ·Garante ·Art. 5, 9, 12 +2 Healthcare IP Address Personal Data Feb 8, 2024
€18,000 Azienda socio-sanitaria locale n. 1 di Sassari: Insufficient technical and organisational measures to ensure information security Ist das gut: The Italian DPA has imposed a fine of EUR 18,000 on Azienda socio-sanitaria locale n. 1 di Sassari. The controller had mistakenly sent an e-mail containing health… ITALY ·Garante ·Art. 5, 9, 32 Healthcare Health Data Healthcare Feb 8, 2024
€800,000 NTT Data Italia S.P.A: Insufficient fulfilment of data breach notification obligations The Italian DPA has imposed a fine of EUR 800,000 on NTT Data Italia S.P.A. The fine is related to the fine imposed on UniCredit (ETid-2227). UniCredit had contracted NTT to carry… ITALY ·Garante ·Art. 28, 33 Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Feb 8, 2024
€2.8M UniCredit S.p.a.: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 2.8 million on UniCredit S.p.a.. The bank had suffered a cyberattack on its mobile banking portal, during which the attackers gained… ITALY ·Garante ·Art. 5, 32 Security Insurance Controllers Feb 8, 2024
€5,000 Wi-Planet sas di Torri Carlo Alberto e c.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 5,000 on Wi-Planet sas di Torri Carlo Alberto e c.. A data subject had filed a complaint with the DPA due to the controller's failure to… ITALY ·Garante ·Art. 12, 15 Personal Data Controllers Telecommunications Feb 7, 2024
€5M ENERGYA VM GESTIÓN DE ENERGÍA, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined ENERGYA VM GESTIÓN DE ENERGÍA, S.L. EUR 5 million following an investigation into unlawful personal data processing by Nivalco, a company… SPAIN ·aepd ·Art. 5 Controllers IP Address Processing Feb 6, 2024
€160,000 SANITAS, S.A. DE SEGUROS: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on SANITAS, S.A. DE SEGUROS. A customer had filed a complaint with the DPA due to the fact that the controller had concluded a contract without… SPAIN ·aepd ·Art. 6, 9 Insurance Controllers Processing Agreement Feb 6, 2024
€3.5M I-DE REDES ELÉCTRICAS INTELIGENTES, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 3.5 million on I-DE REDES ELÉCTRICAS INTELIGENTES, S.A.U. The controller had suffered a cyber attack on its GEA web application resulting… SPAIN ·aepd ·Art. 5, 32 Security IP Address Controllers Feb 5, 2024
€36,000 HISPAPOST, S.A.: Insufficient fulfilment of data breach notification obligations The Spanish DPA has imposed a fine on HISPAPOST, S.A.. The police had found over a thousand abandoned letters containing the Hispapost logo. Hispapost had been contracted by… SPAIN ·aepd ·Art. 28 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Feb 1, 2024
€10,000 FRANCE DPA: €10,000 fine The French DPA has imposed a fine of EUR 10,000 on a data controller due to data security vulnerabilities. CNIL ·Unknown Controllers Security Processing Agreement Jan 31, 2024
€2,000 Istituto Comprensivo Statale “F.S. Cabrini: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 2,000 on Istituto Comprensivo Statale “F.S. Cabrini. The controller had published a document, which contained personal data of school… ITALY ·Garante ·Art. 2, 5, 6 Education Personal Data Controllers Jan 24, 2024
€1,200 VUKMAL TRADE, S.L.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on a VUKMAL TRADE, S.L.. A former employee had filed a complaint against the controller due to unlawful disclosure of their private mobile… SPAIN ·aepd ·Art. 6 Controllers Processing Agreement Employees Jan 24, 2024
€20,000 Pharmaceutical wholesaler: €20,000 fine The French DPA has imposed a fine of EUR 20,000 on a pharmaceutical wholesaler due to violations of several regulations, including a lack of data security and insufficient… FRANCE ·CNIL ·Unknown Accountability Controllers Processing Agreement Jan 24, 2024
€2,300 POLAND DPA: Insufficient fulfilment of data breach notification obligations The Polish DPA has fined a data controller EUR 2,300 for failing to report a data breach to the DPA and data subjects in a timely manner. UODO ·Art. 33, 34 ·Insufficient fulfilment of data breach notification obligations Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Jan 18, 2024
€273,000 Centrum Medyczne Ujastek Sp. z o.o.: Non-compliance with general data processing principles The Polish DPA has imposed two fines on the medical facility “Centrum Medyczne Ujastek” totaling approximately EUR 273,000. The first fine of approximately EUR 163,000 was imposed… POLAND ·UODO ·Art. 5, 6, 9 +3 Encryption Healthcare Healthcare Jan 17, 2024
€174,640 Black Tiger Belgium: Insufficient fulfilment of information obligations The Belgian DPA has imposed a fine of EUR 174,640 on Black Tiger Belgium. An individual had filed a complaint with the DPA due to the controller's failure to properly comply with… APD ·Art. 5, 6, 12 +5 ·Insufficient fulfilment of information obligations Storage Limitation Right of Access Right of Access Procedures Jan 16, 2024
€3,000 TECHNINK LEB SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 3,000 on TECHNINK LEB SRL. The controller had suffered a data breach in which personal customer data had been unlawfully disclosed.… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Privacy by Design & Default Jan 15, 2024
€2,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 2,000 on a private individual. The controller had published a video showing an individual without their consent. SPAIN ·aepd ·Art. 6 Controllers Consent Processing Agreement Jan 8, 2024
€10,000 Website operator: Insufficient fulfilment of data subjects rights The Austrian DPA has imposed a fine in the amount of EUR 11,000 on a website operator. An individual had filed a complaint with the DPA because the controller had failed to comply… AUSTRIA ·dsb ·Art. 17, 25, 58 Controllers Personal Data Processing Agreement Jan 4, 2024
€10,000 Company: Insufficient legal basis for data processing The DPA of Hessen has imposed a fine of EUR 10,000 on a company. The controller used data for marketing purposes without a legal basis. The company obtained the data through… GERMANY ·Art. 6, 7 ·Insufficient legal basis for data processing Direct Marketing Controllers Marketing Jan 1, 2024
€16,000 Freelancer: Insufficient cooperation with supervisory authority The DPA of Hessen has imposed a fine of EUR 16,000 on a freelancer. The controller operates a website without a privacy policy. The DPA contacted the controller, ordering him to… GERMANY ·Art. 13, 31, 58 ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Controllers Jan 1, 2024
€41 GERMANY DPA: €41 fine The DPA of Hessen has imposed fines totaling EUR 13,486 on 41 data controllers. In its 2024 activity report, the DPA of Hesse reported a total of 47 fines that year. Six of these… Unknown Fines Supervisory Authorities Processing Agreement Jan 1, 2024
€200 Civic Association: Insufficient legal basis for data processing The Slovak DPA has imposed a fine of EUR 200 on a civic association. The controller violated the principle of lawfulness of processing. SLOVAKIA ·Slovak Data Protection Office ·Insufficient legal basis for data processing Controllers Processing Agreement IP Address Jan 1, 2024
€3,300 Doctor´s Office: Insufficient legal basis for data processing The DPA of Hessen has imposed a fine of EUR 3,300 on a doctor´s office. While responding to negative Google reviews, the controller revealed health data about the reviewers. GERMANY ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Health Data Healthcare Controllers Jan 1, 2024
€3,700 Doctor´s Office: Insufficient legal basis for data processing The DPA of Hessen has imposed a fine of EUR 3,700 on a doctor´s office. While responding to negative Google reviews, the controller revealed health data about the reviewers. GERMANY ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Health Data Healthcare Controllers Jan 1, 2024
€12,000 Company: Insufficient fulfilment of data subjects rights The Lithuanian DPA has imposed a fine of EUR 12,000 on a company providing vehicle history check services. The controller refused a data subject's request to rectify personal data… LITHUANIA ·VDAI ·Art. 5, 15, 16 Accuracy Personal Data Controllers Jan 1, 2024
€2,500 Doctor´s Office: Insufficient technical and organisational measures to ensure information security The DPA of Hessen has imposed a fine of EUR 2,500 on a doctor´s office. The controller hired an office manager who worked partly from home. The manager worked with patient files,… GERMANY ·Art. 5, 6, 9 +1 ·Insufficient technical and organisational measures to ensure information security Healthcare IP Address Controllers Jan 1, 2024
€1,500 SLOVAKIA DPA: Insufficient cooperation with supervisory authority The Slovak DPA has imposed a fine of EUR 1,500 on an unkown controller. The controller obstructed an inspection of the DPA. Slovak Data Protection Office ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Controllers Jan 1, 2024
€7,500 SLOVAKIA DPA: Non-compliance with general data processing principles The Slovak DPA has imposed a fine of EUR 7,500 on an unknown controller. The controller violated the principle of lawfulness, the principle of transparency and the principle of… Slovak Data Protection Office ·Non-compliance with general data processing principles Accountability Fairness & Transparency Controllers Jan 1, 2024
€6.5M THE PHONE HOUSE SPAIN, S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA has imposed a fine of EUR 6.5 million on THE PHONE HOUSE SPAIN, S.L. The controller had suffered a ransomware attack affecting personal data of 13 million… aepd ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Security Telecommunications Controllers Dec 27, 2023
FRANCE DPA: Insufficient cooperation with supervisory authority The French DPA has imposed a fine on a data controller for lack of cooperation. CNIL ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Controllers Dec 22, 2023
Company: Non-compliance with general data processing principles The French DPA has imposed a fine on a company. The controller had collected data from applicants, even though the processing of the specific data was not necessary for the job… FRANCE ·CNIL ·Art. 5 Controllers IP Address Employees Dec 22, 2023
€4,300 POLAND DPA: Insufficient cooperation with supervisory authority The Polish DPA has fined a data controller EUR 4,400 for failing to provide information requested by the DPA during an investigation. UODO ·Art. 31, 58 ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Controllers Dec 21, 2023
€2,000 Company: Insufficient fulfilment of information obligations The Italian DPA has fined a company s.r.l. EUR 2,000. The controller had installed video surveillance cameras in its premises without properly informing the data subjects about… ITALY ·Garante ·Art. 5, 13 Video Surveillance Monitoring Controllers Dec 21, 2023
€23,000 Polish Minister of Health: Insufficient technical and organisational measures to ensure information security The Polish DPA has imposed a fine of EUR 23,000 on the Polish Minister of Health. The controller had accessed information via a database relating to a physician who had prescribed… POLAND ·UODO ·Art. 25, 32, 34 Healthcare Security Controllers Dec 20, 2023
€600 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 600 on a private individual. The controller had installed a video surveillance camera in a residential building which recorded a communal… SPAIN ·aepd ·Art. 6, 13 Video Surveillance Controllers Monitoring Dec 17, 2023
€400 TITAN STRONG, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine on TITAN STRONG, S.L.. The controller had installed video surveillance cameras which, among other things, also covered the public space… SPAIN ·aepd ·Art. 5 Video Surveillance IP Address Controllers Dec 17, 2023
€5,500 Company: Insufficient cooperation with supervisory authority The Polish DPA has fined a data controller EUR 5,500 for failing to sufficiently cooperate with the DPA during an investigation. POLAND ·UODO ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Controllers Dec 13, 2023
€10,000 VACACIONES EDREAMS, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA has imposed a fine of EUR 10,000 on VACACIONES EDREAMS, S.L.. A data subject had filed a complaint against the controller with the DPA due to the controller's… SPAIN ·aepd ·Art. 15 Personal Data Controllers Processing Agreement Dec 12, 2023
€5,900 AUSTRIA DPA: Insufficient fulfilment of data breach notification obligations The Austrian DPA fined a controller EUR 5,900 for failing to report a data breach in a timely manner and for not cooperating with the DPA. dsb ·Art. 31, 33 ·Insufficient fulfilment of data breach notification obligations Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Dec 12, 2023