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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€5,000 Centro De Estudio Dirigidos Delta, S.L.: Non-compliance with general data processing principles Centro De Estudio Dirigidos Delta sent a message containing personal data such as first and last name and ID numbers to a third party via WhatsApp without the consent of the data… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Personal Data Security Mar 16, 2020
€9,000 Breiðholt Upper Secondary School: Insufficient technical and organisational measures to ensure information security In violation of Art. 32 GDPR, a teacher had sent an e-mail to his students and their parents with an attachment containing data on their well-being, academic performance and… ICELAND ·Persónuvernd ·Art. 5, 32 Security Education Public Authority Mar 10, 2020
€14,000 Gladsaxe Municipality: Insufficient technical and organisational measures to ensure information security A computer, containing personal data that was not protected by encryption, has been stolen, including sensitive information and personal identification numbers of 20,620 city… DENMARK ·Datatilsynet (DK) ·Art. 5, 32 Encryption Security Personal Data Mar 10, 2020
€20,600 National Center of Addiction Medicine ('SAA'): Insufficient technical and organisational measures to ensure information security Persónuvernd noted that a former employee of the SAA received boxes of allegedly personal belongings that he had left there, but which also contained patient data, including the… ICELAND ·Persónuvernd ·Art. 5, 32 Security Healthcare Health Data Mar 10, 2020
€7,000 Hørsholm Municipality: Insufficient technical and organisational measures to ensure information security A city government employee had his work computer stolen, which contained the personal data of about 1,600 city government employees, including sensitive information and… DENMARK ·Datatilsynet (DK) ·Art. 5, 32 Security Personal Data Public Authority Mar 10, 2020
€15,000 Gesthotel Activos Balagares: Non-compliance with general data processing principles The data subject argued that he had sent a private letter to the hotel management and union delegates containing information about an episode of harassment he had suffered,… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Personal Data Security Mar 9, 2020
€42,000 Vodafone España, S.A.U.: Insufficient technical and organisational measures to ensure information security According to the AEPD, the company had not been able to demonstrate adequate measures to ensure information security, leading to unauthorized access to personal data of a client. SPAIN ·AEPD ·Art. 5, 32 Integrity and Confidentiality Principle Security Right of Access Mar 3, 2020
€48,000 Vodafone ONO, S.A.U.: Insufficient technical and organisational measures to ensure information security The decision was taken due to several deficiencies in information security. For example, two people were given the same security access key. SPAIN ·AEPD ·Art. 32 Security Telecommunications Supervisory Authorities Feb 28, 2020
Rælingen Municipality: Insufficient technical and organisational measures to ensure information security On February 26, 2020, the Norwegian DPA (Datatilsynet) announced that it intents to fine Rælingen Municipality EUR 73,600 for violations of Art. 5 (1) f) GDPR and Art. 32 GDPR .… NORWAY ·Datatilsynet (NO) ·Art. 5, 32 Security Public Authority Education Feb 26, 2020
€2,560 L.E. EOOD: Insufficient technical and organisational measures to ensure information security The fine of ca EUR 2,557 was imposed on L.E. EOOD for unlawful processing of personal data of data subject I.S. without the knowing and the consent of the data subject and also… BULGARIA ·CPDP ·Art. 6, 25, 32 Personal Data Security Privacy by Design & Default Feb 20, 2020
€2,560 T.K. EOOD: Insufficient technical and organisational measures to ensure information security The fine of ca. EUR 2,557 was imposed on T.K. EOOD for unlawful processing of personal data of data subject I.S. by failure to adopt technical and organizational measures to… BULGARIA ·CPDP ·Art. 25, 32 Security Personal Data Privacy by Design & Default Feb 20, 2020
€30,000 Xfera Moviles S.A.: Insufficient technical and organisational measures to ensure information security The AEPD found that a third party had access to the name, telephone number and address of another customer. SPAIN ·AEPD ·Art. 5, 32 Security Telecommunications Supervisory Authorities Feb 14, 2020
€2,500 Grupo Valsor Y Losan, S.L.: Insufficient technical and organisational measures to ensure information security The controller had disclosed personal data to a third party in a property purchase agreement (breach of principles of integrity and confidentiality of personal data) SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Security Controllers Feb 14, 2020
€42,000 Vodafone España, S.A.U.: Insufficient technical and organisational measures to ensure information security The complainant had access to third party data in his personal Vodafone profile. SPAIN ·AEPD ·Art. 5, 32 Security Telecommunications Supervisory Authorities Feb 14, 2020
€3,000 Vodafone Romania: Insufficient technical and organisational measures to ensure information security Vodafone Romania had incorrectly processed personal data of an individual in order to process a complaint, which was subsequently sent to a wrong e-mail address. The reason for… ANSPDCP ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Processing Feb 11, 2020
€1,450 Accounting firm: Insufficient technical and organisational measures to ensure information security A printed customer list of an accounting firm, which also contained personal data, could be accessed by unauthorized persons. HUNGARY ·NAIH ·Art. 24, 32 Security Personal Data Insurance Jan 24, 2020
€30,000 Sapienza Università di Roma: Insufficient technical and organisational measures to ensure information security The fine is based on the fact that, according to the data protection authority, the Sapienza Università made available online identification data of two people who had reported… ITALY ·Garante ·Art. 5, 32 Security Identification Education Jan 23, 2020
€30,000 Azienda Ospedaliero Universitaria Integrata di Verona (Hospital): Insufficient technical and organisational measures to ensure information security The fine was preceded by access to health data by unauthorised persons, allowing a trainee and a radiologist to gain access to the health data of their colleagues. The… ITALY ·Garante ·Art. 5, 32 Security Personal Data Processing Jan 23, 2020
€28M TIM (telecommunications operator): Insufficient legal basis for data processing Between January 2017 and 2019, the data protection authority received hundreds of notifications, in particular concerning the receipt of unsolicited commercial communications made… ITALY ·Garante ·Art. 5, 6, 17 +2 Storage Limitation Integrity and Confidentiality Principle Direct Marketing Jan 15, 2020
€9,000 Social Insurance Services of the Ministry of Labor, Welfare and Social Insurance: Insufficient technical and organisational measures to ensure information security Granting the police access to personal data and failing to take adequate measures to secure the data, despite the warnings of the Supervisor, constituted a breach of Article 32 of… CYPRUS ·Cyprus DPA ·Art. 32 Right of Access Personal Data Security Jan 13, 2020
Restaurant: Insufficient technical and organisational measures to ensure information security In order to combat the Covid 19 pandemic, a restaurant had put out an open list in which visitors had to enter their contact data. The fact that the list was openly displayed… GERMANY ·HmbBfDI ·Art. 32 Security Healthcare Supervisory Authorities Jan 1, 2020
€65,000 Company: Insufficient technical and organisational measures to ensure information security The DPA of Lower Saxony has imposed a fine of EUR 65,000 on a company. The reason for the proceedings was a report by the company to the authority regarding a data breach pursuant… GERMANY ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Security Controllers Jan 1, 2020
€2,500 MALTA DPA: Insufficient technical and organisational measures to ensure information security The controller has disclosed a personal email address to all recipients of the email. Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Supervisory Authorities Jan 1, 2020
Company: Insufficient technical and organisational measures to ensure information security The DPA from Hamburg has issued a fine against a company that operates an online marketplace, especially for worn underwear. The company advertises that it guarantees one hundred… GERMANY ·HmbBfDI ·Art. 6, 32 Security Personal Data Privacy by Design & Default Jan 1, 2020
€2,500 MALTA DPA: Insufficient technical and organisational measures to ensure information security The controller has disclosed a personal email address to all recipients of the email. Art. 32 ·Insufficient technical and organisational measures to ensure information security Controllers Security Supervisory Authorities Jan 1, 2020
€5,000 MALTA DPA: Insufficient technical and organisational measures to ensure information security The controller has unlawfully disclosed personal data of a data subject. Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Personal Data Security Controllers Jan 1, 2020
€2,000 MALTA DPA: Insufficient technical and organisational measures to ensure information security A third party has gained unauthorized access to another person's account. Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Supervisory Authorities Integrity and Confidentiality Principle Jan 1, 2020
Restaurant: Insufficient technical and organisational measures to ensure information security In order to combat the Covid 19 pandemic, a restaurant had put out an open list in which visitors had to enter their contact data. The fact that the list was openly displayed… GERMANY ·HmbBfDI ·Art. 32 Security Healthcare Supervisory Authorities Jan 1, 2020
Restaurant: Insufficient technical and organisational measures to ensure information security In order to combat the Covid 19 pandemic, a restaurant had put out an open list in which visitors had to enter their contact data. The fact that the list was openly displayed… GERMANY ·HmbBfDI ·Art. 32 Security Healthcare Supervisory Authorities Jan 1, 2020
€387 Private healthcare provider: Insufficient technical and organisational measures to ensure information security The Czech DPA (UOOU) conducted an investigation against the operator of a non-governmental medical facility following a security breach. The operator offers a range of diagnostic… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 24, 32 Security Health Data Privacy by Design & Default Jan 1, 2020
€2,500 MALTA DPA: Insufficient technical and organisational measures to ensure information security Accidental loss of personal data. Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Supervisory Authorities Jan 1, 2020
€150,000 Aegean Marine Petroleum Network Inc.: Insufficient technical and organisational measures to ensure information security Companies outside the Aegean Marine Petroleum Group had access to its servers containing personal data and copied the contents of the servers, since Aegean Marine Petroleum failed… GREECE ·HDPA ·Art. 5, 6, 32 Personal Data Security Processing Dec 19, 2019
The complainant belongs to a political party and is a member of the city council of an Austrian municipality In November, the municipality held a meeting on the "parking space concept", to which a certain group of addressees, including the complainant, was invited. The complainant did… DSB-D123.768/0004-DSB/201 ·Austria ·DSB Pseudonymization Anonymization Personal Data Dec 18, 2019
€2,000 Telekom Romania Mobile Communications SA: Insufficient technical and organisational measures to ensure information security The company has failed to ensure the accuracy of the processing of personal data which resulted in a disclosure of a clients personal data to another client. ANSPDCP ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Personal Data Security Telecommunications Dec 18, 2019
€320,000 Doorstep Dispensaree Ltd. (Pharmacy): Insufficient technical and organisational measures to ensure information security The company had stored some 500,000 documents containing names, addresses, dates of birth, NHS numbers and medical information and prescriptions in unsealed containers at the back… UNITED KINGDOM ·ICO ·Art. 32 Security Liability IP Address Dec 17, 2019
€15,000 Website providing legal information: Insufficient fulfilment of information obligations An operator of a website for legal news had the privacy statement only available in English, although it was also addressed to a Dutch and French speaking audience. In addition,… BELGIUM ·APD/GBA ·Art. 6, 12, 13 Personal Data Fairness & Transparency IP Address Dec 17, 2019
€14,000 Hora Credit IFN SA: Insufficient technical and organisational measures to ensure information security The sanctions were applied as a result of a complaint alleging that Hora Credit IFN SA transmitted documents containing personal data of another person to a wrong e-mail address.… ROMANIA ·ANSPDCP ·Art. 5, 25, 32 +1 Notification Obligation Supervision Security Dec 10, 2019
€5,000 Shop Macoyn, S.L.: Insufficient technical and organisational measures to ensure information security The company has sent advertising e-mails to several recipients where the e-mail addresses of all other recipients were visible to all recipients, because the recipient addresses… SPAIN ·AEPD ·Art. 32 Security Recipient Direct Marketing Dec 10, 2019
€20,000 S CNTAR TAROM SA (Airline): Insufficient technical and organisational measures to ensure information security The Romanian data protection authority imposed a sanction on an airline because it has not taken appropriate measures to ensure that any natural person acting under its… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Integrity and Confidentiality Principle Dec 4, 2019
€105,000 Hospital: Insufficient technical and organisational measures to ensure information security The fine is based on several breaches of the GDPR in connection with a patient mix-up at the admission of the patient. This resulted in incorrect invoicing and revealed structural… GERMANY ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Healthcare Supervisory Authorities Dec 3, 2019
€2,500 Royal President S.R.L.: Insufficient fulfilment of data subjects rights Royal President refused a request for access to personal data pursuant to Article 15 of the GDPR and disclosed personal data without the consent of the data subjects. In addition,… ROMANIA ·ANSPDCP ·Art. 6, 15, 32 Personal Data Right of Access Security Nov 29, 2019
€500 Homeowners Association: Insufficient technical and organisational measures to ensure information security The association used video surveillance systems without proper information according to Art. 13 GDPR and without adequate security measures regarding the persons having access to… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Supervision Nov 29, 2019
ING Bank N.V.: Insufficient technical and organisational measures to ensure information security Original Fine Summary: ING Bank has not taken appropriate technical and organisational measures for an automated data processing system during the settlement process of card… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Insurance Nov 28, 2019
€11,000 FAN Courier Express SRL: Insufficient technical and organisational measures to ensure information security The fine was imposed because the controller failed to take appropriate technical and organisational measures leading to the loss and unauthorised access to personal data (name,… ROMANIA ·ANSPDCP ·Art. 32 Personal Data Security Right of Access Nov 25, 2019
€60,000 Xfera Moviles S.A.: Insufficient technical and organisational measures to ensure information security An individual complainant had received an SMS from Xfera Móviles which was to be addressed to a third party and which allowed him to access the account and personal data of this… SPAIN ·AEPD ·Art. 32 Personal Data Security Telecommunications Nov 19, 2019
€60,000 Corporación radiotelevisión espanola: Insufficient technical and organisational measures to ensure information security CORPORACIÓN RADIOTELEVISIÓN ESPAÑOLA and the trade union have reported a security breach to the AEPD after six unencrypted USB sticks containing personal data were lost. The… SPAIN ·AEPD ·Art. 32 Encryption Security Personal Data Nov 19, 2019
€900,000 UWV (Dutch employee insurance service provider): Insufficient technical and organisational measures to ensure information security As the UWV (the Dutch employee insurance service provider - 'Uitvoeringsinstituut Werknemersverzekeringen') did not use multi-factor authentication when accessing the online… THE NETHERLANDS ·AP ·Art. 32 Security Insurance Healthcare Oct 31, 2019
€100,000 Food company: Insufficient technical and organisational measures to ensure information security The company had set up an applicant portal on its website where interested parties could submit their application documents online. However, the company did not offer an encrypted… GERMANY ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Encryption Security Inspection Access Rights and Cooperation Obligations Oct 24, 2019
€15,000 Raiffeisen Bank SA: Insufficient technical and organisational measures to ensure information security Original fine summary: Raiffeisen Bank Romania carried out scoring assessments on the basis of personal data of individuals registered on the Vreau Credit platform provided by the… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Insurance Oct 9, 2019
€20,000 Vreau Credit SRL: Insufficient technical and organisational measures to ensure information security Raiffeisen Bank Romania carried out scoring assessments on the basis of personal data of individuals registered on the Vreau Credit platform provided by the platform's staff via… ROMANIA ·ANSPDCP ·Art. 32, 33 Personal Data Security Supervision Oct 9, 2019