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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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AEPD admits claim against Securitas Direct for failure to handle access and erasure Resolution No. R/00665/2022 is highlighted by a case concerning a claimant (namely A.A.A) and a respondent party (namely Securitas Direct España, S.A). The claimant filed against… R/00665/2022 ·Spain ·Art. 17, 55 Right to Restriction Controllers Right of Access Apr 22, 2022
€1,000 IKEA România S.R.L.: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 1,000 on IKEA România S.R.L.. A data subject had complained to the DPA that IKEA had failed to comply with their requests to delete the… ROMANIA ·ANSPDCP ·Art. 12 Personal Data Supervisory Authorities Supervision Apr 18, 2022
€1.5M DEDALUS BIOLOGIE: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) has imposed a fine of EUR 1.5 million on DEDALUS BIOLOGIE. DEDALUS distributes software solutions for medical analysis laboratories. In February, the press… FRANCE ·CNIL ·Art. 28, 29, 32 Security Encryption Personal Data Apr 15, 2022
€150,000 BASER COMERCIALIZADORA DE REFERENCIA, S.A.: Insufficient legal basis for data processing The Spanish DPA has fined BASER COMERCIALIZADORA DE REFERENCIA, S.A., EUR 150,000. A customer of the company had filed a complaint with the DPA since their electricity supply… SPAIN ·AEPD ·Art. 6, 32 Controllers Personal Data Security Apr 11, 2022
€10,000 E-Mac Professional s.r.l.: Insufficient fulfilment of data subjects rights Failure to respond to the data subject's request for access to their data in a timely manner. ITALY ·Garante ·Art. 12, 15 Personal Data Supervisory Authorities Apr 7, 2022
€500 Property owners' association: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) has fined a property owners' association EUR 500 for failing to provide information requested by the DPA during an investigation. ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Apr 7, 2022
€20,000 Made in Italy s.r.l.s.: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 20,000 on Made in Italy s.r.l.s.. A data subject had filed a complaint with the DPA after receiving promotional calls from the… Garante ·Art. 6, 7, 15 +5 ·Insufficient legal basis for data processing Direct Marketing Controllers Personal Data Apr 7, 2022
€10,000 Findomestic Banca spa: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 10,000 on Findomestic Banca spa. A customer had filed a complaint with the DPA regarding a breach of confidentiality related to the… ITALY ·Garante ·Art. 5 Integrity and Confidentiality Principle Controllers Personal Data Apr 7, 2022
€10,000 Tecnomed Trento s.r.l.: Non-compliance with general data processing principles The Italian DPA has fined Tecnomed Trento s.r.l. EUR 10,000. The controller had operated several video surveillance cameras in its premises, some of them without the required… ITALY ·Garante ·Art. 5, 13, 29 +2 Integrity and Confidentiality Principle Personal Data Controllers Apr 7, 2022
€40,000 Azienda ospedaliera di Perugia: Non-compliance with general data processing principles The Italian DPA (Garante) has fined Azienda ospedaliera di Perugia EUR 40,000. During an investigation at the healthcare facility, the DPA found multiple GDPR violations. The… ITALY ·Garante ·Art. 5, 13, 14 +4 Personal Data DPIA Processing Apr 7, 2022
€3.7M Dutch Tax and Customs Administration: Non-compliance with general data processing principles The Dutch DPA has imposed a fine of EUR 3,7 million on the Dutch Tax and Customs Administration. This is the highest fine ever imposed by the Dutch DPA As part of its… THE NETHERLANDS ·AP ·Art. 5, 6, 32 +1 Storage Limitation Retention Period Personal Data Apr 7, 2022
€40,000 ISWEB S.p.A.: Insufficient data processing agreement The Italian DPA imposed a fine of EUR 40,000 on ISWEB S.p.A.. The fine is related to a fine against the healthcare facility Azienda ospedaliera di Perugia. ISWEB had provided the… ITALY ·Garante ·Art. 28 Processors Supervisory Authorities Personal Data Apr 7, 2022
€1.3M Danske Bank: Non-compliance with general data processing principles The Danish DPA has imposed a fine of EUR 1.3 million on Danske Bank. The DPA had opened an investigation against the bank after it informed the DPA that it had a problem with the… DENMARK ·Datatilsynet (DK) ·Art. 5 Accountability Personal Data Processing Apr 5, 2022
€463,000 Bank of Ireland: Insufficient technical and organisational measures to ensure information security The Irish DPA has fined the Bank of Ireland EUR 463,000. The bank had reported 22 data breaches to the DPA under Article 33 GDPR. As part of its investigation, the DPA found that… DPC ·Art. 32, 33, 34 ·Insufficient technical and organisational measures to ensure information security Data Breaches Notification Obligation Personal Data Apr 5, 2022
€100,000 Brussels Airport Charleroi: Insufficient legal basis for data processing The Belgian DPA has fined Brussels Airport Charleroi EUR 100,000. The DPA had launched an investigation against the airport following media reports about temperature monitoring of… BELGIUM ·APD/GBA ·Art. 5, 6, 9 +3 Healthcare Types of Special Categories of Personal Data DPIA Apr 4, 2022
€200,000 Brussels Airport Zaventem: Insufficient legal basis for data processing The Belgian DPA has fined Brussels Airport Zaventem EUR 200,000. The DPA had launched an investigation against the airport following media reports about temperature monitoring of… BELGIUM ·APD/GBA ·Art. 5, 6, 9 +3 Healthcare Types of Special Categories of Personal Data DPIA Apr 4, 2022
€10,000 Piraeus Bank: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 10,000 on Piraeus Bank. The bank had mistakenly sent a document containing data of the data subject to a third party. This error was… GREECE ·HDPA ·Art. 5, 33, 34 Integrity and Confidentiality Principle Data Breaches Personal Data Apr 4, 2022
€7,500 Company: Insufficient fulfilment of data subjects rights The Belgian DPA has imposed a fine of EUR 7,500 on a company. A former managing director had filed a complaint against the company with the DPA. In the context of being dismissed,… BELGIUM ·APD/GBA ·Art. 5, 6, 15 +4 Personal Data Supervisory Authorities Processing Apr 1, 2022
€2,000 Condor SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 2,000 on Condor SA. The controller had suffered a data breach in which unauthorized persons gained access to several documents… ROMANIA ·ANSPDCP ·Art. 32 Security Controllers Personal Data Mar 28, 2022
€720,000 Klarna Bank AB: Insufficient fulfilment of information obligations The Swedish DPA has imposed a fine of EUR 720,000 on Klarna Bank AB. Klarna is a financial company that processes a large number of personal data in various ways. As part of its… SWEDEN ·Art. 5, 12, 13 +1 ·Insufficient fulfilment of information obligations Personal Data Recipient International Transfer Mar 28, 2022
€6,700 Danish National Genome Center: Insufficient technical and organisational measures to ensure information security The Danish DPA has imposed a fine of EUR 6,700 on the Danish National Genome Center. The center had conducted a data protection impact assessment that revealed circumstances that… DENMARK ·Datatilsynet (DK) ·Art. 36 DPIA Personal Data Supervisory Authorities Mar 25, 2022
€2,000 Kaufland Romania SCS: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 2,000 on Kaufland Romania SCS. A data subject had filed a complaint with the DPA concerning the controller's failure to comply with… ANSPDCP ·Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Controllers Supervisory Authorities Mar 25, 2022
€10,000 Brav s.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 10,000 on Brav s.r.l.. The operator of the online platform had reported a data breach to the DPA pursuant to Art. 33 GDPR. Unauthorized… ITALY ·Garante ·Art. 5, 32 Data Breaches Integrity and Confidentiality Principle Security Mar 24, 2022
€490 POLAND DPA: Insufficient cooperation with supervisory authority The Polish DPA (UODO) has fined a data controller EUR 490 for failing to provide information requested by the DPA during an investigation. UODO ·Art. 31, 58 ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Controllers Mar 23, 2022
€4,000 English School Cyprus: Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 4,000 on the English School in Cyprus. The school had reported a data breach to the DPA under Art. 33 GDPR. A teacher had used the email… Cyprus DPA ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Security Personal Data Mar 22, 2022
€5,000 English School staff union (ESSA): Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 5,000 on the English School staff union (ESSA). The school had notified the DPA of a data breach under Art. 33 GDPR. A teacher, also a… CYPRUS ·Cyprus DPA ·Art. 32 Data Breaches Security Personal Data Mar 21, 2022
€115,000 Tuckers Solicitors LLP: Non-compliance with general data processing principles The UK DPA (ICO) has fined law firm Tuckers Solicitors LLP EUR 115,000. Tuckers suffered a ransomware attack on its systems, which resulted in a personal data breach. As part of… UNITED KINGDOM ·ICO ·Art. 5 Personal Data Security Processing Mar 10, 2022
€2,000 Operatorul Briza Land S.R.L.: Insufficient fulfilment of data subjects rights The Romanian DPA (ANSPDCP) has fined Operatorul Briza Land S.R.L. EUR 2,000. The controller failed to properly respond to a request for information. ROMANIA ·ANSPDCP ·Art. 15 Personal Data Controllers Supervisory Authorities Mar 10, 2022
€10,000 Azienda USL Toscana Centro: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) has imposed a fine of EUR 10,000 on Azienda USL Toscana Centro. The DPA initiated an investigation against the controller after it reported a data breach… ITALY ·Garante ·Art. 5, 9, 32 Data Breaches Security Controllers Mar 10, 2022
€8,000 Agenzia Regionale per la Tutela dell'Ambiente dell'Abruzzo: Insufficient legal basis for data processing The Italian DPA (Garante) has fined the Agenzia Regionale per la Tutela dell'Ambiente dell'Abruzzo EUR 8,000. A former employee of the environmental agency had filed a complaint… ITALY ·Garante ·Art. 2, 5, 6 +1 Personal Data Processing Law Enforcement Mar 10, 2022
€6,000 Azienda sanitaria provinciale di Caltanissetta: Insufficient legal basis for data processing The Italian DPA has fined Azienda sanitaria provinciale di Caltanissetta EUR 6,000. The data subject had asked the controller, in the context of legal proceedings, to send any… ITALY ·Garante ·Art. 2, 5, 6 +3 Personal Data Controllers Supervisory Authorities Mar 10, 2022
€2,000 Foreign language school: Insufficient fulfilment of data subjects rights The Hellenic DPA imposed a fine of EUR 2,000 on an employer (owner of a private foreign language school). An employee, who works as a language teacher in the school, had filed a… GREECE ·HDPA ·Art. 5, 13 Personal Data Controllers Supervisory Authorities Mar 9, 2022
€2,000 Employer: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 2,000 on an employer. An employee had filed a complaint due to the employer's failure to comply with the employee's right to object. The… GREECE ·HDPA ·Art. 5, 13 Personal Data Supervisory Authorities Processing Mar 9, 2022
€89,250 Retail company (name not available at the moment): Insufficient technical and organisational measures to ensure information security A retail company, i.e. the data controller, reported the breach of personal data to the DPA informing that its employees have recorded video surveillance footage via mobile phone… CROATIA ·AZOP ·Art. 32 Controllers Security Personal Data Mar 8, 2022
€7,000 Hörpu tónlistar- og ráðstefnuhúss ohf.: Non-compliance with general data processing principles The Icelandic DPA has fined Hörpu tónlistar- og ráðstefnuhúss ohf. EUR 7,000. The DPA had received a complaint regarding the concert hall's collection of ID number and date of… ICELAND ·Persónuvernd ·Art. 5, 6 Retention Period Personal Data Processing Mar 8, 2022
€124,245 Energy company (name not available at the moment): Insufficient fulfilment of data subjects rights The fined energy company owns petrol stations and sells fuel to customers. The data subject is a customer who filed a consumer complaint relating to inaccurate measuring and… CROATIA ·AZOP ·Art. 15 Personal Data Controllers Supervisory Authorities Mar 8, 2022
€195,000 Norwegian Parliament: Insufficient technical and organisational measures to ensure information security The Norwegian DPA has fined the Norwegian Parliament EUR195,000. The parliament had suffered a data breach in which unauthorized persons gained access to the email accounts of… NORWAY ·Datatilsynet (NO) ·Art. 5, 32 Security Personal Data Identification Mar 4, 2022
€1.9M BREBAU GmbH: Insufficient legal basis for data processing The DPA of Bremen has imposed a fine of EUR 1.9 million on the housing association BREBAU GmbH. BREBAU GmbH had processed upwards of 9,500 datasets about potential tenants without… GERMANY ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Personal Data Controllers Fairness & Transparency Mar 3, 2022
€13,500 Company: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 13,500 on a company. An individual had filed a complaint with the DPA, stating that the company had published personal data such as their… HUNGARY ·NAIH ·Art. 5, 6, 12 +1 Personal Data Consent Supervisory Authorities Mar 2, 2022
€565,000 Dutch Foreign Ministry: Insufficient technical and organisational measures to ensure information security The Dutch DPA has imposed a fine of EUR 565,000 on the Dutch Foreign Ministry. As part of its investigation, the DPA found that the National Visa Information System (NVIS)… THE NETHERLANDS ·AP ·Art. 13, 32 Security Personal Data Supervisory Authorities Feb 24, 2022
€1,000 Civil law firm 'Sabou, Burz & Cuc': Insufficient legal basis for data processing The Romanian DPA has fined the civil law firm 'Sabou, Burz & Cuc' EUR 1,000. The DPA launched an investigation after a client complained that the controller had published their… ROMANIA ·ANSPDCP ·Art. 5, 6 Personal Data Controllers Consent Feb 22, 2022
€3,000 IAMSAT Muntenia SA: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 3,000 on IAMSAT Muntenia SA. The DPA launched an investigation following a complaint from a former employee who claimed that the… ROMANIA ·ANSPDCP ·Art. 12, 13, 21 Personal Data Controllers Supervisory Authorities Feb 22, 2022
€6,000 Private individual: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 6,000 on a private individual. The data subject had filed a complaint against the data controller for publishing images of herself… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Access Controls Feb 16, 2022
€30,000 ΛΙΜΕΝΟΣ ΗΡΑΚΛΕΙΟΥ Α.Ε.: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 30,000 on the ΛΙΜΕΝΟΣ ΗΡΑΚΛΕΙΟΥ Α.Ε. organization. A data subject who had suffered a car accident on the organization's premises filed a… GREECE ·HDPA ·Art. 12, 15 Personal Data Supervisory Authorities Video Surveillance Feb 15, 2022
€1,600 RECLAMADOR, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has imposed a fine RECLAMADOR, S.L.. A data subject had filed a complaint with the AEPD against the controller due to the fact that the controller continued… SPAIN ·AEPD ·Art. 17, 21 Personal Data Controllers Processing Agreement Feb 14, 2022
€1,500 Studio Colli Aniene Verderocca S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 1,500 on Studio Colli Aniene Verderocca S.r.l.. A data subject had filed a complaint with the DPA for unsolicited telephone advertising.… ITALY ·Garante ·Art. 12, 14, 15 +2 Personal Data Direct Marketing Supervisory Authorities Feb 10, 2022
€5,000 Arte del vivere S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 5,000 on Arte del vivere S.r.l.. A data subject filed a complaint with the DPA as his personal data had been published on the website… ITALY ·Garante ·Art. 12, 17, 157 Personal Data Controllers Supervisory Authorities Feb 10, 2022
€2,000 Comune di Guidizzolo: Insufficient legal basis for data processing The community published information about a court case on its website, including personal data such as the name and professional information of a data subject. ITALY ·Garante ·Art. 2, 5, 6 Personal Data Processing Public Authority Feb 10, 2022
€10,000 Region of Tuscany: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 10,000 on the Region of Tuscany. The region had notified the DPA of a data breach pursuant to Art. 33 GDPR. The region stated that it had… ITALY ·Garante ·Art. 2, 5, 6 Data Breaches Personal Data Supervisory Authorities Feb 10, 2022
€10,000 Scanshare S.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 10,000 on Scanshare S.r.l.. That fine is related to a fine imposed on the Region of Tuscany. The region stated that it had inadvertently… ITALY ·Garante ·Art. 28, 32 Personal Data Security Supervisory Authorities Feb 10, 2022