Skip to content

Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

2057 Posts
12 Topics
Feb 5 Latest

Tensa Art Design S.A: Insufficient cooperation with supervisory authority

€20,000 fine - Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

The Romanian DPA has imposed a fine of EUR 20,000 onTensa Art Design S.A.The DPA began investigating the controller's data processing activities, but the controller failed to respond to the DPA's requests.

MediaLab.AI, Inc.: Insufficient legal basis for data processing

€284,450 fine - Information Commissioner (ICO)

The UK DPA has imposed a fine of GBP 247,590 (EUR 284,450) on MediaLab.AI, Inc.The controller of the image-sharing and hosting platform Imgur failed to implement age verification. This resulted in the controller processing children's data without sufficient legal basis, as the consent given was not provided by the children's parents or carers.

Municipality of Tilburg: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Tilburg. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped u

FREE TECHNOLOGIES EXCOM, S.L.: Insufficient technical and organisational measures to ensure information security

€10,000 fine - Spanish Data Protection Authority (aepd)

The Spanish DPA has imposed a fine of EUR 10,000 on FREE TECHNOLOGIES EXCOM, S.L. The controller had reset user passwords and communicated the new passwords to the clients via email. However, the email was not encrypted and did not implement any other appropriate security measures.

Municipality of Hilversum: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Hilversum. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped

Municipality of Zoetermeer: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Zoetermeer. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism steppe

Alliance for the Union of Romanians (AUR) Party: Insufficient fulfilment of data subjects rights

€1,000 fine - Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

The Romanian DPA has imposed a fine of EUR 1,000 on the Alliance for the Union of Romanians (AUR) Party. The controller failed to react adequately to a data subject's request to exercise their rights regarding a personal letter containing electoral information.

Municipality of Delft: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Delft. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped up

Municipality of Ede: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Ede. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped up me

Municipality of Haarlemmermeer: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Haarlemmermeer. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism st

Municipality of Huizen: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Huizen. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped up

Municipality of Veenendaal: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Veenendaal. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism steppe

Municipality of Eindhoven: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Eindhoven. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped

Municipality of Gooise Meren: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Gooise Meren. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism step

Natural Person: Non-compliance with general data processing principles

€10,000 fine - Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

The Romanian DPA has imposed a fine of EUR 10,000 on a natural person. The controller operated a website on which identity cards containing personal data, including special category data, possible criminal convictions, data on the intimate lives of data subjects and possible debts, were published. The processing of this data was not based on a sufficient legal basis, and the controller did not ensure that the data was correct, complete or transparent. Furthermore, the controller did not adequate

Sportadmin i Skandinavien AB: Insufficient technical and organisational measures to ensure information security

€565,000 fine - Data Protection Authority of Sweden (Integritetsskyddsmyndigheten)

The Swedish DPA has imposed a fine of EUR 565,500 on Sportadmin i Skandinavien AB. The controller suffered a sucessfull cyber attack, resulting in personal and special category data of 2,126,075 individuals, including minors, beeing published in the darknet. The attack happend due to an succesfull SQL injection on one of the controllers websites, which had not been protected against this kind of attack, granting the attacker access to the controllers server, allowing him to exfiltrate said data.

FRANCE TRAVAIL: Insufficient technical and organisational measures to ensure information security

€5,000,000 fine - French Data Protection Authority (CNIL)

The French DPA has imposed a fine of EUR 5,000,000 on FRANCE TRAVAIL. The controller suffered a successful cyber attack due to insufficient technical and organisational measures, resulting in the leak of personal and special category data concerning 38,820,828 individuals. The attack was carried out using the 'social engineering' method, meaning that the attacker obtained goods or information by exploiting the trust, ignorance or credulity of third parties.

Continental Automotive Products SRL: Insufficient technical and organisational measures to ensure information security

€15,000 fine - Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

The Romanian DPA has imposed a fine of EUR 15,000 on Continental Automotive Products SRL. The controller failed to implement adequate technical and organisational measures, resulting in a cyber incident.

Timegrip AS: Insufficient fulfilment of data subjects rights

€21,650 fine - Norwegian Supervisory Authority (Datatilsynet)

The Norwegian DPA has imposed a fine of EUR 21,650 on Timegrip AS. The controller had been tracking the working hours of employees at a company that went bankrupt. A former employee requested that the controller send the working hours to the data subject so that they could claim their unpaid wages from the bankruptcy estate. Furthermore, the bankruptcy estate itself requested the data, but the controller refused to send it to them.

PREMIER RESTAURANTS ROMANIA SRL: Insufficient technical and organisational measures to ensure information security

€8,000 fine - Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

The Romanian DPA has imposed a fine of EUR 8,000 on PREMIER RESTAURANTS ROMANIA SRL. The controller failed to implement adequate technical and organisational measures, resulting in a cyber incident.

KVIKU SPAIN, S.L.: Non-compliance with general data processing principles

€8,000 fine - Spanish Data Protection Authority (aepd)

The Spanish DPA has imposed a fine of EUR 8,000 on KVIKU SPAIN, S.L.The controller requires customers to send a photo of themselves holding their ID card when verifying their identities, which violates the principle of data minimisation. The original fine of EUR 10,000 was reduced to EUR 8,000 due to immediate payment by the controller.

FREE: Insufficient technical and organisational measures to ensure information security

€15,000,000 fine - French Data Protection Authority (CNIL)

The French DPA has imposed a fine of EUR 15,000,000 on FREE. The controller suffered a data breach due to insufficient technical and organisational measures. This was caused by using an inadequate authentication procedure to connect to their VPN for remote working. Additionally, the controller failed to adequately inform the affected data subjects due to necessary information being missing from the information email.

ONVOLDRAAGLIJK: Onvoldoende technische en organisatorische maatregelen om de informatiebeveiliging te waarborgen.

De Franse autoriteit voor gegevensbescherming (CNIL) heeft FREE een boete van 15.000.000 euro opgelegd. Het bedrijf heeft een datalek geleden als gevolg van onvoldoende technische en organisatorische maatregelen. Dit werd veroorzaakt door het gebruik van een ontoereikende authenticatiemethode om verbinding te maken met hun VPN voor thuiswerken. Bovendien heeft het bedrijf de betrokken personen niet voldoende geïnformeerd, omdat essentiële informatie ontbrak in de e-mail waarin de datalek werd gemeld.

Money Seeds S.R.L.: Insufficient fulfilment of data subjects rights

€2,000 fine - Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

The Romanian DPA has imposed a fine of EUR 2,000 on Money Seeds S.R.L. The controller failed to fulfil a data subject's request to exercise their rights.

FREE MOBILE: Insufficient technical and organisational measures to ensure information security

€27,000,000 fine - French Data Protection Authority (CNIL)

The French DPA has imposed a fine of EUR 27,000,000 on FREE MOBILE. The controller suffered a data breach due to insufficient technical and organisational measures. This was caused by using an inadequate authentication procedure to connect to their VPN for remote working. Additionally, the controller failed to adequately inform the affected data subjects due to necessary information being missing from the information email. Lastly, the controller failed to adequately sort data and retain persona

FREE MOBILE: Onvoldoende technische en organisatorische maatregelen om de informatiebeveiliging te waarborgen.

27 miljoen euro boete - Frans Nationaal Instituut voor Gegevensbescherming (CNIL).

Headquarter of a Fire Brigade: Insufficient legal basis for data processing

€10,000 fine - Hellenic Data Protection Authority (HDPA)

The Greek DPA has imposed a fine of EUR 10,000 on a Fire Brigade Head Quarter. The controller had stored health data of an employee which had been in relation with her sick leave. The controller stored every detail of the medical condition, treatment and other related data. The ammount of data processed had not been necessary for the purpose and therefore no legal basis.

Polish Postal Service: Lack of appointment of data protection officer

€232,379 fine - Polish National Personal Data Protection Office (UODO)

The Polish DPA has imposed a fine of EUR 232,379 on the Polish Postal Service. The controller appointed a person as DPO who also held a managerial position with authority over security and classified information protection issues. However, the controller failed to conduct an analysis to ensure the DPO's independence. Furthermore, the controller was unable to ensure that the DPO could fulfil their role without any conflicts of interest.

Thessaloniki–Thessaly Gas Supply Company S.A.: Insufficient data processing agreement

€10,000 fine - Hellenic Data Protection Authority (HDPA)

The Greek DPA has imposed a fine of EUR 10,000 on Thessaloniki–Thessaly Gas Supply Company S.A. The controller, an energy provider, used external processors for direct marketing via telephone. The controller forwarded complaints by data subjects to the external processors, but failed to ensure, that the processors response was adequate, gernerally failing to adequatly controll processors.

REVMA PLUS Retail S.A.: Insufficient technical and organisational measures to ensure information security

€5,000 fine - Hellenic Data Protection Authority (HDPA)

The Greek DPA has imposed a fine of EUR 5,000 on REVMA PLUS Retail S.A.. The fined entity is the processor of Thessaloniki–Thessaly Gas Supply Company S.A. (ETid-3016). The processor, a call center involved in direct marketing activities, suffered a technical error in its system that prevented operators from calling data subjects that had not given their consent for direct marketing calls. The processor also failed to inform the controller of the technical error.

ENDESA (energy supplyer): Insufficient legal basis for data processing

€60,000 fine - Spanish Data Protection Authority (aepd)

The complainant's bank account was charged by ENDESA, the beneficiary of which was a third party, who had been convicted under criminal law and imposed with a two-year restraining order regarding the claimant, her domicile and work. Instead amending the contract details as requested by the claimant ENDESA deleted her data erroneously and fillid in the data of the third party. The AEPD found the disclosure of the claimant's data to the third party was a severe violation of the principle of confid

Restaurant (SANTI 3000, S.L.): Onvoldoende juridische basis voor de verwerking van persoonsgegevens.

Boete van €9.600 - Spaanse Autoriteit voor Gegevensbescherming (AEPD).

Een restaurant wilde een werknemer disciplinaire maatregelen opleggen op basis van beelden van een mobiele telefoonvideo. Deze video was opgenomen door een andere werknemer in het restaurant en diende als bewijsmateriaal. De initiële boete van 12.000 euro is verlaagd naar 9.600 euro.

Incassobureau (GESTIÓN DE COBROS, YO COBRO SL): Onvoldoende juridische basis voor de verwerking van persoonsgegevens.

Boete van 60.000 euro - Spaanse Autoriteit voor Gegevensbescherming (AEPD).

Naar verluidt heeft de betrokkene een microkrediet niet terugbetaald aan een online kredietverstrekker, waarna de vordering werd overgedragen aan een incassobureau. Vervolgens begon dit incassobureau e-mails te versturen, niet alleen naar e-mailadressen die door de betrokkene waren opgegeven, maar ook naar een institutioneel e-mailadres van zijn werkplek, dat toegankelijk was voor alle collega's en dat nooit door de betrokkene was verstrekt.

Telecommunications company: Insufficient legal basis for data processing

€20,000 fine - Croatian Data Protection Authority (azop)

The Croatian DPA (azop) has imposed a fine of EUR 20,000 on a telecommunications company. A data subject had filed a complaint with the DPA claiming that the company was still processing their personal data even though they had not been a customer of the company for more than ten years. During its investigation, the DPA found that the company had still been storing the data due to an alleged debt. The debt was no longer outstanding, however, the company had failed to delete the data of the data

Individual entrepreneur - no further details published: Insufficient technical and organisational measures to ensure information security

€980 fine - Czech Data Protection Auhtority (UOOU)

The operator of an online game was exposed to several DDoS attacks which caused the malfunctioning of the servers. The attacker blackmailed the operator stating that the attacks will not stop unless he pays money. As part of the blackmail, the attacker offered the operator that he will create an upgraded and better firewall protection to the servers of the operator. The operator agreed and paid the attacker. The operator implemented the new code from the attacker which proved better than the old

SLOVAKIA DPA: Insufficient technical and organisational measures to ensure information security

Slovak Data Protection Office

Violation of information security measures (no further information available at the moment)

Company: Non-compliance with general data processing principles

€3,500,000 fine - French Data Protection Authority (CNIL)

The French DPA has imposed a fine of EUR 3,500,000 on a company. The controller operated a loyalty program in France and 16 other EU countries, using customer data obtained through the program to transfer it to a third party for marketing purposes. The controller had no sufficient legal basis for this transfer and also failed to inform the data subjects. Furthermore, the controller used an inadequate method to store passwords. Finally, the controller failed to conduct a data protection impact as

Madrileña Red de Gas: Insufficient technical and organisational measures to ensure information security

€12,000 fine - Spanish Data Protection Authority (aepd)

The gas company did not have appropriate measures in place to verify the identity of the data subject. The person who filed the complaint alleges that the company e-mailed his information to a third party in response to a request.

Vodafone España, S.A.U.: Insufficient fulfilment of data subjects rights

€27,000 fine - Spanish Data Protection Authority (aepd)

Although the complainant (a former Vodafone customer) had requested Vodafone to delete his data in 2015 and this request had been confirmed by the company, he received more than 200 SMS from the company from 2018 onwards. Following Vodafone's statement, this happened because the complainant's mobile phone number was erroneously used for testing purposes and accidentally appeared in various customer files belonging to other customers than the complainant. Since the company agreed to both payment

SLOVAKIA DPA: Insufficient fulfilment of data subjects rights

Slovak Data Protection Office

A Data Controller failed to comply with data subject´s request to access his/her personal data processed by audio recordings.

UniCredit Bank Czech Republic and Slovakia, a.s.: Insufficient legal basis for data processing

€3,140 fine - Czech Data Protection Auhtority (UOOU)

The bank established a personal bank account for a data subject without his consent or knowledge. The bank supposedly had his personal data available because the subject had disposed of his employer’s company account. The bank was not able to provide The Office for Personal Data Protection with the necessary documentation to prove entering into contract with the data subject.

Debt collecting agancy (GESTIÓN DE COBROS, YO COBRO SL): Insufficient legal basis for data processing

€60,000 fine - Spanish Data Protection Authority (aepd)

After the claimant did alledgedly not pay back a microcredit to an online credit agany, the claim was assigned to the debt collecting agancy. Subsequently, the latter startet sending emails not only to email addresses provided by the claimant but also to an institutional email address of his workplace accessible by any co-worker which was never provided by the claimant.

SLOVAKIA DPA: Insufficient technical and organisational measures to ensure information security

Slovak Data Protection Office

Documents containing personal data were disposed of in the area of the municipal garbage dump.

Alza.cz a.s.: Insufficient legal basis for data processing

€588 fine - Czech Data Protection Auhtority (UOOU)

The company obtained a copy of photographic ID of the personal data subject with his consent, however did not react to his consent withdrawal and continued in processing of his personal data.

Madrileña Red de Gas: Onvoldoende technische en organisatorische maatregelen om de informatiebeveiliging te waarborgen.

12.000 euro boete - Spaanse Autoriteit voor Gegevensbescherming (AEPD).

Het gasbedrijf had geen passende maatregelen getroffen om de identiteit van de betrokkene te verifiëren. De persoon die de klacht heeft ingediend, beweert dat het bedrijf zijn gegevens per e-mail naar een derde partij heeft gestuurd als reactie op een verzoek.

POLAND DPA: Insufficient cooperation with supervisory authority

€960 fine - Polish National Personal Data Protection Office (UODO)

The Polish DPA (UODO) has fined a data controller EUR 1,450 for failing to provide information requested by the DPA during an investigation.

Zelfstandig ondernemer - geen verdere details gepubliceerd: Onvoldoende technische en organisatorische maatregelen om de informatiebeveiliging te waarborgen.

Boete van €980 - Tsjechische Autoriteit voor Gegevensbescherming (UOOU).

De beheerder van een online spel is het slachtoffer geworden van meerdere DDoS-aanvallen, wat resulteerde in storingen van de servers. De aanvaller chanteerde de beheerder en dreigde dat de aanvallen niet zouden stoppen tenzij er geld werd betaald. Als onderdeel van de chantage bood de aanvaller aan om een verbeterde en betere firewallbescherming voor de servers van de beheerder te implementeren. De beheerder stemde ermee in en betaalde de aanvaller. De beheerder implementeerde de nieuwe code van de aanvaller, wat bleek beter te zijn dan de oude.

Roumasport S.R.L: Insufficient technical and organisational measures to ensure information security

€10,000 fine - Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

The Romanian DPA has imposed a fine of EUR 10,000 on Roumasport S.R.L The controller failed to implement adequate technical and organisational measures, resulting in multiple cyber incidents.

SLOVENAKIË: Onvoldoende technische en organisatorische maatregelen om de informatiebeveiliging te waarborgen.

Slovaakse Autoriteit voor Gegevensbescherming.

Overtreding van maatregelen ter bescherming van de informatiebeveiliging (op dit moment zijn er geen verdere details beschikbaar).

NAROBESA INV, S.L.: Insufficient cooperation with supervisory authority

€1,600 fine - Spanish Data Protection Authority (aepd)

The Spanish DPA has imposed a fine of EUR 1,600 on NAROBESA INV, S.L. The controller failed to react to requests made by the DPA. The original fine of EUR 2,000 was reduced to EUR 1,600 due to immediate payment