Enforcement · Spanish Data Protection Authority (aepd) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.
CAIXABANK, S.A.: Insufficient technical and organisational measures to ensure information security
How it connects
Related across sources
Guidance Guidelines 4/2019 on Article 25 Data Protection by Design and by Default Version 2.0 Adopted on 20 October 2020 Guidance Opinion 15/2025 on the draft decision of the Austrian Supervisory Authority (AT SA) regarding the certification criteria of BDO Consulting GmbH Case Law Deutsche Wohnen SE v Staatsanwaltschaft Berlin Guidance Guidelines 05/2022 on the use of facial recognition technology in the area of law enforcement Guidance Guidelines 01/2022 on data subject rights - Right of access News What Happened to the Risk-Based Approach to Data Transfers?
Full text
The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.
Industry: Finance, Insurance and Consulting
Original document at the source www.aepd.es