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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€50,000 METRO SA: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 50,000 on METRO SA. A former employee had sent text messages to the private mobile phone of a customer who had a user account in the… GREECE ·HDPA ·Art. 15, 17, 24 +2 Security Personal Data Controllers Jun 27, 2024
€40,000 Member of the European Parliament: Insufficient legal basis for data processing The Hellenic DPA has imposed a fine of EUR 40,000 on a Member of the European Parliament. The fine was imposed due to their misuse of email addresses, leaked from the voter… GREECE ·HDPA ·Art. 5, 6, 14 Supervisory Authorities Processing Education May 27, 2024
€400,000 Ministry of Interior (Greece): Insufficient technical and organisational measures to ensure information security The Hellenic DPA imposed a fine of EUR 400,000 on the Ministry of Interior for leaking email addresses from the voter registry of Greek expatriates. These personal data, which… HDPA ·Art. 5 ·Insufficient technical and organisational measures to ensure information security Personal Data Security Education May 27, 2024
€175,000 Greek Ministry of Immigration and Asylum: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 175,000 on the Greek Ministry of Immigration and Asylum. The DPA found that the controller had failed to properly carry out a required… GREECE ·HDPA ·Art. 25, 31, 35 DPIA Controllers Security Apr 2, 2024
€3M Hellenic Post (ΕΛΛΗΝΙΚΑ ΤΑΧΥΔΡΟΜΕΙΑ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ): Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 2,995,140 on the Hellenic Post (ΕΛΛΗΝΙΚΑ ΤΑΧΥΔΡΟΜΕΙΑ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ). The controller had suffered a data breach which resulted in… GREECE ·HDPA ·Art. 5, 32 Security Controllers Personal Data Feb 28, 2024
€5,000 Municipality of Athens: Insufficient cooperation with supervisory authority The Hellenic DPA has imposed a fine of EUR 5,000 on the municipality of Athens for failing to sufficiently cooperate with the DPA. GREECE ·HDPA ·Art. 31 Supervision Supervisory Authorities Public Authority Jan 29, 2024
€25,000 Ministry of Rural Development and Food: Insufficient involvement of data protection officer The Hellenic DPA has imposed a fine of EUR 25,000 on the Ministry of Rural Development and Food for failing to appoint a data protection officer and not sufficiently cooperating… GREECE ·HDPA ·Art. 31, 37 Supervisory Authorities Public Authority Jan 29, 2024
€10,000 Alpha Bank: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 10,000 on Alpha Bank. A data subject had filed a complaint with the DPA due to the controller's failure to respond to a request of… GREECE ·HDPA ·Art. 12, 15 Personal Data Supervisory Authorities Controllers Nov 23, 2023
€20,000 Piraeus Leasing S.M.S.A.: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 20,000 on Piraeus Leasing S.M.S.A.. An individual had filed a complaint with the DPA because the controller processed an image on which… GREECE ·HDPA ·Art. 5, 15 Personal Data Controllers Supervisory Authorities Nov 10, 2023
€5,000 Municipality: Insufficient legal basis for data processing The Hellenic DPA has imposed a fine of EUR 5,000 on a municipality. The municipality had published a person's personal data on the municipality's website and failed to comply with… GREECE ·HDPA ·Art. 6, 17 Personal Data Public Authority Supervisory Authorities Nov 7, 2023
€1,000 GREECE DPA: Non-compliance with general data processing principles Unlawful disclosure of health data. HDPA ·Art. 5 ·Non-compliance with general data processing principles Processing Supervisory Authorities Health Data Oct 11, 2023
€50,000 Athens Urban Transport Organization: Non-compliance with general data processing principles The Hellenic DPA imposed a fine of EUR 50,000 on the Athens Urban Transport Organization. As part of its investigation, the DPA found that the controller had failed to comply with… GREECE ·HDPA ·Art. 5, 25, 35 Privacy by Design & Default Privacy by Default Privacy by Design Sep 25, 2023
54/2024 In 2020, the data subject filed a complaint with the DPA against Google LLC (the controller) for failing to fulfill their right to erasure (Article 17 GDPR) concerning links -… 54/2024 ·Greece ·HDPA Right to be Forgotten Personal Data Right to Object Jun 29, 2023
€210,000 Piraeus Bank: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 210,000 on Piraeus Bank. During its investigation, the DPA found that the bank had processed personal data of customers in violation of… GREECE ·HDPA ·Art. 5, 6, 15 +1 Privacy by Design & Default Personal Data Security Jun 12, 2023
€150,000 NOVA TELECOMMUNICATIONS & MEDIA ΜΟΝΟΠΡΟΣΩΠΗ Α.Ε.,: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 150,000 on NOVA TELECOMMUNICATIONS & MEDIA ΜΟΝΟΠΡΟΣΩΠΗ. Α.Ε., imposed a fine of EUR 150,000. A customer had filed a complaint with the… GREECE ·HDPA ·Art. 12, 15, 21 +1 Right to Object Direct Marketing Personal Data May 29, 2023
€40,000 Vodafone: Insufficient fulfilment of data breach notification obligations The Hellenic DPA has imposed a fine of EUR 40,000 on Vodafone. An individual had filed a complaint with the DPA because, following a request for access to records of conversations… GREECE ·HDPA ·Art. 15, 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Feb 20, 2023
€10,000 Vodafone: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 10,000 on Vodafone. An individual had filed a complaint with the DPA because they had received a package containing promotional gifts… GREECE ·HDPA ·Art. 5, 6, 13 Personal Data Controllers Supervisory Authorities Feb 2, 2023
€30,000 Piraeus Bank: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 30,000 on Piraeus Bank. A customer had filed a complaint with the DPA because the bank had disclosed transaction and account balance… GREECE ·HDPA ·Art. 5, 33, 34 Personal Data Supervisory Authorities Processing Feb 2, 2023
€50,000 Intellexa SA: Insufficient cooperation with supervisory authority The Hellenic DPA has fined Intellexa SA EUR 50,000. The controller had not properly cooperated with the DPA during an investigation. GREECE ·HDPA ·Art. 31 Supervisory Authorities Supervision Controllers Jan 13, 2023
€7,000 ΜΑΡΙΑ ΠΕΔΙΩΤΗ ΚΑΙ ΣΙΑ Ο.Ε.: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 7,000 on the company ΜΑΡΙΑ ΠΕΔΙΩΤΗ ΚΑΙ ΣΙΑ Ο.Ε. The company had not sufficiently complied with the request for information from a… GREECE ·HDPA ·Art. 12, 15, 31 Personal Data Controllers Supervisory Authorities Dec 19, 2022
€20,000 ALFA BANK S.A.: Insufficient fulfilment of information obligations The Hellenic DPA has imposed a fine of EUR 20,000 on ALFA BANK S.A.. In the context of the use of certain debit/credit cards, information of the last 10 transactions were stored… GREECE ·HDPA ·Art. 13 Supervisory Authorities Consent Insurance Oct 3, 2022
€20,000 EUROBANK ERGASIAS S.A.: Insufficient fulfilment of information obligations The Hellenic DPA has imposed a fine of EUR 20,000 on EUROBANK ERGASIAS S.A.. In the context of the use of certain debit/credit cards, information of the last 10 transactions were… GREECE ·HDPA ·Art. 13 Supervisory Authorities Consent IP Address Oct 3, 2022
€20,000 PIRAEUS BANK S.A.: Insufficient fulfilment of information obligations The Hellenic DPA has imposed a fine of EUR 20,000 on PIRAEUS BANK S.A.. In the context of the use of certain debit/credit cards, information of the last 10 transactions were… GREECE ·HDPA ·Art. 13 Consent Supervisory Authorities Insurance Oct 3, 2022
€20,000 NATIONAL BANK OF GREECE S.A.: Insufficient fulfilment of information obligations The Hellenic DPA has imposed a fine of EUR 20,000 on NATIONAL BANK OF GREECE S.A.. In the context of the use of certain debit/credit cards, information of the last 10 transactions… HDPA ·Art. 13 ·Insufficient fulfilment of information obligations Consent Supervisory Authorities Insurance Oct 3, 2022
€3,000 Gas station: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 3,000 on a gas station operator. A person had filed a complaint with the DPA due to the controller's failure to grant them access to… GREECE ·HDPA ·Art. 12, 14 Personal Data Controllers Supervisory Authorities Sep 22, 2022
€15,000 School: Non-compliance with general data processing principles The Hellenic DPA has fined a school EUR 15,000. The school had installed several video surveillance cameras on the building, which permanently recorded students, teachers and… GREECE ·HDPA ·Art. 5, 6, 12 +2 Legitimate Interest Controllers Personal Data Sep 9, 2022
€15 Greek HDPA: Classroom video surveillance at school unlawful; oral notice insufficient A former teacher (the data subject) at a private primary school (the controller) submitted a complaint to the Greek DPA regarding a video surveillance system in the classrooms,… Greece ·Art. 5, 6, 12 +2 Legitimate Interest Personal Data Accountability Sep 9, 2022
€5,000 EDYTE SA: Insufficient legal basis for data processing The Hellenic DPA has imposed a fine of EUR 5,000 on EDYTE SA. EDYTE, as a processor, had unlawfully disclosed personal data to third parties without the authorization of the data… GREECE ·HDPA ·Art. 29 Controllers Processors Personal Data Sep 6, 2022
€5,000 IDIKA SA: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 10,000 on IDIKA SA. IDIKA was operating in the context of providing free COVID-19 tests. The DPA found that IDIKA, in the course of its… GREECE ·HDPA ·Art. 5, 25 Privacy by Design & Default Personal Data Security Aug 8, 2022
€30,000 Private Polyclinic and Diagnostic Centre of Pyle Axiou: Non-compliance with general data processing principles The Hellenic DPA has fined Private Polyclinic and Diagnostic Centre of Pyle Axiou EUR 30,000. A patient had requested access to data from an imaging examination. Due to lack of… GREECE ·HDPA ·Art. 5 Processing Healthcare Supervisory Authorities Aug 3, 2022
€20,000 DO VALUE GREECE LOANS & CREDITS CLAIM MANAGEMENT S.A.: Insufficient fulfilment of data subjects rights The Hellenic DPA has fined DO VALUE GREECE LOANS & CREDITS CLAIM MANAGEMENT S.A. in the amount of EUR 20,000. An individual had filed a complaint with the DPA for receiving… HDPA ·Art. 5, 6, 12 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Processing Jul 19, 2022
€3,000 Pediatric psychologist: Insufficient cooperation with supervisory authority The Hellenic DPA has fined a pediatric psychologist EUR 3,000. The psychologist had not properly cooperated with the DPA during an investigation. GREECE ·HDPA ·Art. 31 Supervisory Authorities Supervision Healthcare Jun 29, 2022
€2,000 Parliamentary election candidate: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 2,000 on a parliamentary election candidate. A data subject had filed a complaint with the DPA because of receiving unsolicited election… GREECE ·HDPA ·Art. 11, 12 Personal Data Supervisory Authorities Direct Marketing Jun 24, 2022
€2,000 WIND Ελλάς Τηλεπικοινωνίες ΑΕΒΕ: Insufficient fulfilment of data subjects rights The Hellenic DPA has fined WIND Ελλάς Τηλεπικοινωνίες ΑΕΒΕ EUR 2,000. A customer of the company had sent an email requesting access to the footage recorded by the store's cameras… GREECE ·HDPA ·Art. 15 Personal Data Controllers Supervisory Authorities Jun 20, 2022
HDPA 21/2023: Complaint against telecom providers rejected; communication secrecy outside Following a complaint lodged by the applicant against two telecommunications providers for violation of communication security and privacy and his right to the protection of his… 21/2023 ·Greece Telecommunications Supervisory Authorities Personal Data May 17, 2022
€10,000 Piraeus Bank: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 10,000 on Piraeus Bank. The bank had mistakenly sent a document containing data of the data subject to a third party. This error was… GREECE ·HDPA ·Art. 5, 33, 34 Integrity and Confidentiality Principle Data Breaches Personal Data Apr 4, 2022
€5,000 Mayor: Insufficient legal basis for data processing The Hellenic DPA has fined a mayor EUR 5,000. The mayor had sent documents of an employee of the municipality to third parties without the employee's consent. The DPA considered… GREECE ·HDPA ·Art. 5 Processing Public Authority Employees Apr 4, 2022
€2,000 Foreign language school: Insufficient fulfilment of data subjects rights The Hellenic DPA imposed a fine of EUR 2,000 on an employer (owner of a private foreign language school). An employee, who works as a language teacher in the school, had filed a… GREECE ·HDPA ·Art. 5, 13 Personal Data Controllers Supervisory Authorities Mar 9, 2022
€2,000 Employer: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 2,000 on an employer. An employee had filed a complaint due to the employer's failure to comply with the employee's right to object. The… GREECE ·HDPA ·Art. 5, 13 Supervisory Authorities Personal Data Processing Mar 9, 2022
€30,000 ΛΙΜΕΝΟΣ ΗΡΑΚΛΕΙΟΥ Α.Ε.: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 30,000 on the ΛΙΜΕΝΟΣ ΗΡΑΚΛΕΙΟΥ Α.Ε. organization. A data subject who had suffered a car accident on the organization's premises filed a… GREECE ·HDPA ·Art. 12, 15 Personal Data Supervisory Authorities Monitoring Feb 15, 2022
€6M Cosmote Mobile Telecommunications S.A.: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 6 million on Cosmote Mobile Telecommunications S.A.. Cosmote had reported a data breach to the DPA pursuant to Art. 33 GDPR. A hacker… GREECE ·HDPA ·Art. 5, 13, 14 +4 Data Breaches Anonymization Security Jan 27, 2022
€3.2M OTE Group: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 3.2 million on Cosmote subsidiary OTE Group. Among other things, OTE Group had contributed to Cosmote's security infrastructure. Cosmote… GREECE ·HDPA ·Art. 32 Data Breaches Notification Obligation Security Jan 27, 2022
€1,000 Εγνατία Οδός Α.Ε.: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 1,000 on Εγνατία Οδός Α.Ε. The company operated a video surveillance system to monitor the payment of tolls. A car owner, who had… GREECE ·HDPA ·Art. 12 Personal Data Supervisory Authorities Monitoring Jan 5, 2022
€25,000 PLUS REAL ADVERTISEMENT: Insufficient fulfilment of information obligations The Hellenic DPA has imposed a fine of EUR 25,000 on PLUS REAL ADVERTISEMENT. The controller had conducted advertising calls without the consent of the data subjects. In addition,… GREECE ·HDPA ·Art. 11, 13, 14 Personal Data Controllers Consent Dec 31, 2021
€30,000 INFO COMMUNICATION SERVICES: Insufficient fulfilment of information obligations The Hellenic DPA has imposed a fine of EUR 30,000 on INFO COMMUNICATION SERVICES. The controller had conducted advertising calls without the consent of the data subjects. In… GREECE ·HDPA ·Art. 11, 13, 14 Personal Data Controllers Supervisory Authorities Dec 31, 2021
€75,000 Greek Ministry of Tourism: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 75,000 on the Greek Ministry of Tourism. A data breach had occurred at the authority. According to the DPA, an attempt by a citizen to… GREECE ·HDPA ·Art. 13, 32, 33 +1 Data Breaches Notification Obligation Public Authority Dec 29, 2021
€30,000 One Way Private Company: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 30,000 on One Way Private Company. The DPA received 17 complaints regarding illegal telephone calls for the purpose of advertising. The… GREECE ·HDPA ·Art. 11, 28, 32 Security Controllers Personal Data Dec 8, 2021
€20,000 ΚΑΠΑ ΛΑΜΔΑ ΩΜΕΓΑ ΔΙΑΦΗΜΙΣΤΙΚΗ ΕΜΠΟΡΙΚΗ ΜΟΝΟΠΡΟΣΩΠΗ ΕΤΑΙΡΕΙΑ ΠΕΡΙΟΡΙΣΜΕΝΗΣ ΕΥΘΥΝΗΣ: Insufficient legal basis for data processing The Hellenic DPA has fined ΚΑΠΑ ΛΑΜΔΑ ΩΜΕΓΑ ΔΙΑΦΗΜΙΣΤΙΚΗ ΕΜΠΟΡΙΚΗ ΜΟΝΟΠΡΟΣΩΠΗ ΕΤΑΙΡΕΙΑ ΠΕΡΙΟΡΙΣΜΕΝΗΣ ΕΥΘΥΝΗΣ EUR 20,000. The company had in several cases carried out marketing… GREECE ·HDPA ·Art. 6, 12, 21 Direct Marketing Consent Personal Data Oct 14, 2021
€5,000 PREMIUMMEDIA ΠΑΡΑΓΩΓΗ ΟΠΤΙΚΟ-ΑΚΟΥΣΤΙΚΩΝ ΕΡΓΩΝ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 5,000 on the company PREMIUMMEDIA ΠΑΡΑΓΩΓΗ ΟΠΤΙΚΟ-ΑΚΟΥΣΤΙΚΩΝ ΕΡΓΩΝ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ. An individual had attempted to… GREECE ·HDPA ·Art. 21, 25 Personal Data Supervisory Authorities Oct 4, 2021
€8,000 Rhodes Municipal Transport Company: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 8,000 on the Rhodes Municipal Transport Company. A former employee had filed a complaint against the controller with the DPA. The former… GREECE ·HDPA ·Art. 5, 12, 15 Personal Data Controllers Supervisory Authorities Sep 3, 2021