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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€90,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 150,000 on Vodafone España S.A.U.. Three data subjects had filed complaints with the AEPD against the controller. They complained… SPAIN ·Art. 6 Controllers Personal Data Telecommunications Apr 13, 2021
€60,000 Kutxabank, S.A.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has imposed a fine of EUR 100,000 on Kutxabank, S.A.. Following a complaint from a former customer, claiming that the bank did not comply with his request… SPAIN ·Art. 17 Right to be Forgotten Personal Data Controllers Apr 8, 2021
€2,400 Promotech Digital S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has fined Promotech Digital S.L. EUR 2,400 for repeatedly sending the data subject advertising SMS, even though he never subscribed or agreed to receive… SPAIN ·Art. 21 Direct Marketing Personal Data Controllers Apr 6, 2021
€3,000 Kukimbia S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) has fined Kukimbia S.L. EUR 3,000. The controller is a company that stores, transports and distributes goods. Documents containing personal data about the… SPAIN ·Art. 32 Controllers Security Personal Data Apr 5, 2021
€4,000 Stockhunters S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 4,000 on Stockhunters S.L.. The controller was not able to answer the data subject's requests regarding the use of his personal… SPAIN ·Art. 13 Personal Data Controllers Supervisory Authorities Apr 5, 2021
€3,000 Electrotecnica Bastida S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) has fined Electrotecnica Bastida S.L. EUR 3,000. Police officers had found 29 envelopes addressed to the controllers' respective employees on a vacant lot… SPAIN ·Art. 32 Security Personal Data Controllers Apr 5, 2021
€1,000 Laboratorio Octogón, S.L.: Non-compliance with general data processing principles Usage of CCTV camera systems that were also monitoring public space (breach of principle of data minimization). SPAIN ·Art. 5 Retention Period Processing Video Surveillance Mar 23, 2021
€3,000 Asesoría Alpi-Clúa S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 3,000 on Asesoría Alpi-Clúa S.L.. A client had requested documents from the controller to submit them to the tax authorities. The… SPAIN ·Art. 5, 32 Controllers Processing Insurance Mar 18, 2021
€60,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 60,000 on Vodafone Spain. The data subject had been a customer of the controller several years ago. After receiving payment reminders… SPAIN ·Art. 6 Personal Data Controllers Telecommunications Mar 16, 2021
€600,000 Air Europa Lineas Aereas, SA.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) fined Air Europa Lineas Aereas, SA. EUR 600,000 after a serious data breach involving unauthorized access to contact details and bank accounts was reported… SPAIN ·Art. 32, 33 Data Breaches Security Controllers Mar 15, 2021
€5,000 Certime S.A.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 5,000 on Certime S.A.. The data subject had renewed her driver's license with the controller in 2009. After her address had… SPAIN ·Art. 5 Personal Data Controllers Processing Mar 15, 2021
€3,000 Cultural association: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 3,000 on a cultural association. The controller had published pictures of a four-year-old child on various groups of the Chinese… SPAIN ·Art. 6 Controllers Consent Supervisory Authorities Mar 15, 2021
€2,000 Heredad de Urueña S.A.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined Heredad de Urueña S.A. EUR 2,000 because its personal data processing policy did not comply with the requirements of Art. 13 GDPR. In addition, the… SPAIN ·Art. 13 Personal Data Controllers Supervisory Authorities Mar 15, 2021
€1,500 Private Person: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined a private individual EUR 1,500. The controller had installed a video surveillance camera facing a public thoroughfare and covering parts of the… SPAIN ·Art. 5 Controllers Processing Video Surveillance Mar 12, 2021
€12,000 NBQ Technology, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined NBQ Technology, S.A.U. EUR 20,000. An identity thief had obtained the data of a third party without authorization and applied for a microcredit… SPAIN ·Art. 6 Controllers Personal Data Recipient Mar 12, 2021
€8.2M Vodafone España, S.A.U.: Insufficient fulfilment of data subjects rights Since 2018, the Spanish DPA (AEPD) had received a total of 191 complaints against Vodafone España, S.A.U. The data subjects complained about advertising calls and messages (e-mail… SPAIN ·Art. 21, 23, 24 +3 Right to Object Direct Marketing Supervisory Authorities Mar 11, 2021
€10,000 Hospital Campogrande DE: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 10,000 on Hospital Campogrande DE. A patient filed a complaint against the controller with the DPA. The controller had performed an… SPAIN ·Art. 5 Controllers Processing Healthcare Mar 10, 2021
€90,000 Xfera Moviles S.A.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) imposed a fine of EUR 150,000 on Xfera Móviles S.A.. The DPA had received two complaints from a data subject. The first complaint concerned the sending of… SPAIN ·Art. 5, 17, 32 Personal Data Controllers Security Mar 10, 2021
€8,000 Filigrana Comunicación S.L.U.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined Filigrana Comunicación S.L.U. EUR 8,000. The controller operates a website that provides information on internships offered by the Spanish Ministry of… SPAIN ·Art. 6, 13, 14 Personal Data Controllers Consent Mar 10, 2021
€50,000 Equifax Iberica S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined Equifax Iberica S.L. EUR 50,000 for a violation of Art. 6 (1) f) GDPR. The controller had added the data subject to a debtor register without… SPAIN ·Art. 6 Legitimate Interest Personal Data Controllers Mar 10, 2021
€15,000 Homeowners Association: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 15,000 on a homeowners' association. The controller had publicly displayed the record of a homeowners' meeting in the elevator of the… SPAIN ·Art. 5 Integrity and Confidentiality Principle Controllers Personal Data Mar 9, 2021
€200,000 I-DE Redes Eléctricas Inteligentes, S.A.U: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 200,000 on I-DE Redes Eléctricas Inteligentes, S.A.U. The DPA received complaints from Waitum, S.L. and Servicios Aby 2018, S.L.… SPAIN ·Art. 5, 6 Integrity and Confidentiality Principle Retention Period Controllers Mar 2, 2021
€9,000 SPAIN DPA: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 9,000 on a website operator. The controller had published photos of the data subject on its website without the consent of the data… Art. 6, 13 ·Insufficient legal basis for data processing Supervisory Authorities Personal Data Controllers Mar 2, 2021
€12,000 Avilon Center 2016 S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 20,000 on Avilon Center 2016 S.L. The data subject had received advertising calls from the controller, although the data subject was… SPAIN ·Art. 21, 23, 48 Direct Marketing Personal Data Controllers Feb 24, 2021
€1,000 The Washpoint S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) imposed a fine of EUR 1,000 on The Washpoint S.L. for the lack of a privacy policy on its website, in violation of Art. 13 GDPR. SPAIN ·Art. 13 Supervisory Authorities Feb 16, 2021
€1,600 Ripobruna 207, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 2,000 against Ripobruna 207, S.L. (restaurant) for the unauthorized use of two video surveillance cameras that also recorded parts of… SPAIN ·Art. 5 Processing Video Surveillance Monitoring Feb 12, 2021
€120,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 200,000 on Vodafone España, S.A.U. A former customer had received e-mails containing electronic bills even after he had terminated his… SPAIN ·Art. 5, 6 Personal Data Controllers Processing Feb 12, 2021
€24,000 Vamavi Phone S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Vamavi Phone S.L.. The data subject had received an advertising call from the controller made on behalf of Vodafone España,… SPAIN ·Art. 21, 23, 28 +1 Direct Marketing Personal Data Controllers Feb 11, 2021
€5,000 Predase Servicios Integrales S.L.: Insufficient fulfilment of information obligations The company website did not present a privacy policy on its main page, nor did it provide the information required by Art. 13 GDPR. SPAIN ·Art. 13 Supervisory Authorities Feb 9, 2021
€3,000 Patio Ancestral S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on Patio Ancestral S.L.. The complainant worked for a construction company and had carried out some renovation work for the… SPAIN ·Art. 6 Controllers Personal Data Liability Feb 8, 2021
€5,000 Private Person: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined a private individual EUR 5,000 for illegal camera surveillance. The data subject had rented two rooms in the apartment of the controller. The… SPAIN ·Art. 5 Controllers Personal Data Security Feb 8, 2021
€2,000 Private Person: Non-compliance with general data processing principles Unauthorized use of two video surveillance cameras that also recorded parts of the public space, such as sidewalks and properties behind those. SPAIN ·Art. 5 Processing Video Surveillance Monitoring Feb 4, 2021
€100,000 Iberdrola Clientes: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 100,000 on Iberdrola Clientes, SAU. The data subject had terminated an existing contract with the controller due to a move and… SPAIN ·Art. 5, 17 Personal Data Controllers Supervisory Authorities Feb 3, 2021
€24,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Xfera Móviles S.A.. The data subject claimed a violation of its right to information to the AEPD. The AEPD then issued a… SPAIN ·Art. 58 Supervisory Authorities Supervision Personal Data Feb 1, 2021
€3,000 IDFINANCE Spain, S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on IDFINANCE Spain S.L.. A person had received a debt collection email from IDFinance that contained a link for the payment of… Art. 5 ·Insufficient technical and organisational measures to ensure information security Personal Data Controllers Security Feb 1, 2021
€50,000 Alterna Operador Integral S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 50,000 on Alterna Operador Integral S.L.. A switch of the electricity supplier had taken place without the consent of the data… SPAIN ·Art. 6 Personal Data Controllers Consent Jan 21, 2021
€75,000 Telefónica Móviles España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 75,000 on Telefónica Móviles España, SAU. The controller had assigned five telephone lines with five numbers to the data subject as… SPAIN ·Art. 6 Controllers Personal Data Telecommunications Jan 21, 2021
€1,200 Individual: Non-compliance with general data processing principles The controller installed cameras on his building, which were directed towards parts of the public space. However, no recording took place, as the cameras only served as a… SPAIN ·Art. 5 Controllers Personal Data Processing Jan 20, 2021
€2M Caixabank S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined Caixabank S.A. EUR 6,000,000 for violations of Art. 6 GDPR, Art. 13 GDPR and Art. 14 GDPR. Customers of the bank were supposed to accept new privacy… SPAIN ·Art. 6, 13, 14 Legitimate Interest Personal Data Controllers Jan 13, 2021
€54,000 Vodafone España, S.A.U.: Non-compliance with general data processing principles The data subject had concluded a contract with the controller (Vodafone España, S.A.U.). However, the products provided under this contract were not delivered in the name of the… SPAIN ·Art. 5 Personal Data Controllers Processing Jan 4, 2021
€6,000 Iberdrola Clientes, SAU: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) fined Iberdrola Clientes, SAU EUR 6,000. The data subject had received promotional calls from two different telephone numbers of the controller although the… SPAIN ·Art. 21, 23, 48 Direct Marketing Personal Data Controllers Dec 22, 2020
€36,000 Banco Bilbao Vizcaya Argentaria, S.A.: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined the financial and credit institution Banco Bilbao Vizcaya Argentaria, S.A. (BBVA) with a fine in the amount of EUR 36,000. The BBVA asked the data… SPAIN ·Art. 5 Personal Data Controllers Processing Dec 21, 2020
€10,000 Online Services: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined the operator of the online store banderacatalana.cat. EUR 10,000 for a violation of Art. 13 GDPR. The operator stated on its website privacy notices… SPAIN ·Art. 6, 8, 13 Personal Data Consent Supervisory Authorities Dec 15, 2020
€5M Banco Bilbao Vizcaya Argentaria, S.A.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined Banco Bilbao Vizcaya Argentaria, S.A. EUR 5,000,000 for violating Art. 6 GDPR (EUR 3,000,000) and Art. 13 GDPR (EUR 2,000,000). The bank had not… SPAIN ·Art. 6, 13 Personal Data Consent Supervisory Authorities Dec 11, 2020
€4,000 Borjamotor, S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 4,000 on Borjamotor, S.A. The company kept sending commercial advertisements to the data subject via email and SMS, even though the… SPAIN ·Art. 7 Personal Data Consent Processing Dec 10, 2020
€10,000 SPAIN DPA: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of 10,000 EUR on a company for violating Art. 5 GDPR. The company sent an e-mail to a third party with the dismissal and settlement document… Art. 5 ·Non-compliance with general data processing principles Personal Data Processing Supervisory Authorities Dec 9, 2020
€40,000 Xfera Moviles S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Xfera Móviles, S.A. due to insufficient legal basis for data processing. The data subject states that two telephone and internet… SPAIN ·Art. 6 Personal Data Consent Telecommunications Dec 9, 2020
€2,400 Dr Marín Cirugia Plástica, S.L.P.: Insufficient fulfilment of information obligations The Spanish DPA (aepd) imposed a fine of EUR 4,000 on the doctor due to the lack of a privacy policy on his website, thus violating Art. 13 GDPR. The original fine of EUR 4,000… SPAIN ·Art. 13 Supervisory Authorities Healthcare Dec 3, 2020
€3,000 Comercio Online Levante, S.L.: Insufficient technical and organisational measures to ensure information security A woman filed a complaint with the Spanish DPA (AEPD) against Comercio Online Levante, S.L. due to the fact that she was shown the personal data of another user when trying to… SPAIN ·Art. 5, 32 Personal Data Controllers Security Dec 2, 2020
€10,000 Losada Advocats S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) imposed a fine on Losada Advocats S.L. for sending an e-mail to dozens of recipients without putting them on the Blind Carbon Copy (BCC) list, thus… SPAIN ·Art. 5, 32 Security Insurance Supervisory Authorities Dec 2, 2020