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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

Country: Spain (50) Clear filter
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€5,000 El Real Sporting de Gijón S.A.D.: Insufficient legal basis for data processing Fines for sending direct marketing communications without sufficient consent, as the form Real Sporting de Gijón submitted to club members did not comply with the GDPR (opt-out… SPAIN ·Art. 6, 7 Consent Processing Direct Marketing Jul 23, 2020
€24,000 Banco Bilbao Vizcaya Argentaria, SA: Insufficient legal basis for data processing BBVA had no legitimate basis for processing the data of the data subject and had therefore infringed Article 6(1) of the GDPR, since the company processed solvency and credit… SPAIN ·Art. 5, 6 Personal Data Processing Insurance Jul 20, 2020
€40,000 Iberia Lae SA Operadora Unipersonal: Insufficient cooperation with supervisory authority The company did not grant the data subject access to telephone records. The applicant's request for access did not receive a reply, despite the prior order of the AEPD. SPAIN ·Art. 58 Supervision Supervisory Authorities Personal Data Jul 20, 2020
€1,500 Comercial Vigobrandy, SL: Insufficient fulfilment of information obligations Installation of CCTV surveillance without adequate information by using a sign SPAIN ·Art. 12, 13, 14 Supervisory Authorities Video Surveillance Monitoring Jul 20, 2020
€80,000 Orange Espagne S.A.U.: Insufficient legal basis for data processing The company had unlawfully activated several telephone line contracts using the personal data of a data subject. This constituted an unlawful processing operation, since the data… SPAIN ·Art. 5, 6 Integrity and Confidentiality Principle Personal Data Processing Jul 20, 2020
€70,000 Xfera Moviles S.A.: Non-compliance with general data processing principles A data subject had received a call from another Xfera Móviles customer who stated that the company had charged his bank account with an invoice, disclosing the personal details of… SPAIN ·Art. 5 Integrity and Confidentiality Principle Personal Data Security Jul 20, 2020
€1,000 Centro Internacional De Crecimiento Laboral Y Profesional S.L.: Insufficient legal basis for data processing Sending commercial messages without consent and without the possibility to object. SPAIN ·Art. 5, 6 Consent Processing Supervisory Authorities Jul 10, 2020
€1,500 Auto Desguaces Iglesias S.L.: Non-compliance with general data processing principles The company had installed surveillance cameras that recorded the public road and therefore violated the principle of data minimization. SPAIN ·Art. 5 Retention Period Processing Video Surveillance Jul 10, 2020
€5,000 School Fitness Holiday & Franchising S.L.: Non-compliance with general data processing principles Breach of transparency principle. No further information available at the moment. SPAIN ·Art. 5 Transparency Processing Fairness & Transparency Jul 10, 2020
€5,000 Global Business Travel Spain SLU: Insufficient technical and organisational measures to ensure information security The fine was preceded by an employee's access to health data of a person concerned. In the course of its investigations, the Data Protection Authority found that Global Business… Art. 32 ·Insufficient technical and organisational measures to ensure information security Controllers Security Health Data Jul 10, 2020
€55,000 Xfera Moviles S.A.: Insufficient technical and organisational measures to ensure information security The company had changed a contract for a mobile phone connection to a new owner, whereby the personal data of a data subject such as his address and telephone numbers were freely… SPAIN ·Art. 5, 32 Integrity and Confidentiality Principle Personal Data Security Jul 10, 2020
€12,000 Vodafone España, SAU: Non-compliance with general data processing principles Fines for violation of Art. 5 (1) d) GDPR for changing the customer's master data into the name of a third party, the ex-spouse of the customer. SPAIN ·Art. 5 Processing Telecommunications Fines Jul 10, 2020
€3,600 Saunier-Tec Mantenimientos de Calor y Frio, SL.: Insufficient fulfilment of data breach notification obligations Although the company had taken steps to remedy a data breach, it had not informed the AEPD sufficiently. As a result, the AEPD imposed a fine of EUR 4,800, which was reduced to… SPAIN ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Jul 2, 2020
€24,000 Iberdrola Clientes: Non-compliance with general data processing principles A third person had received an electricity bill with personal details such as name, address and bank account of another customer. The reason for this was that Iberdola Clientes… SPAIN ·Art. 5 Integrity and Confidentiality Principle Security Personal Data Jul 2, 2020
€4,000 De Vere Spain S.L.: Insufficient fulfilment of data subjects rights The company did not respond to the data subject's request to stop processing his or her data, and therefore data subject continued to receive commercial calls. Art. 21 ·Insufficient fulfilment of data subjects rights Personal Data Processing Supervisory Authorities Jul 2, 2020
€5,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The company had not cooperated sufficiently with the data protection authority. SPAIN ·Art. 31, 58 Supervisory Authorities Supervision Telecommunications Jul 2, 2020
€7,500 Miraclia (telecommunications company): Insufficient legal basis for data processing The recording of telephone jokes via an app constitutes processing of personal data in accordance with the applicable data protection law, as the voices of individuals may… SPAIN ·Art. 5, 6 Consent Personal Data Processing Jun 23, 2020
€2,000 Comunidad de propietarios demelza beach: Non-compliance with general data processing principles Illegal use of CCTV cameras due to coverage of public space and recording of passing pedestrians. Furthermore, insufficient fulfilment of information obligations. SPAIN ·Art. 5, 6, 13 +1 Processing Supervisory Authorities Video Surveillance Jun 22, 2020
€6,000 National Police Brigade: Insufficient legal basis for data processing Making copies of a company's business records in the context of investigations which contained data from third parties and for which there was no legal basis for processing. SPAIN ·Art. 5, 6 Processing Public Authority Supervisory Authorities Jun 19, 2020
€2,000 Café Bar: Non-compliance with general data processing principles Illegal use of CCTV cameras (recording of third parties) and insufficient fulfilment of information obligations. SPAIN ·Art. 5, 6, 13 +1 Processing Supervisory Authorities Video Surveillance Jun 16, 2020
€75,000 Xfera Moviles S.A.: Insufficient legal basis for data processing The data subject received a notice from a debt collection company demanding payments in connection with Xfera Móviles' services, even though the claimant had not been a customer… SPAIN ·Art. 6 Personal Data Consent Telecommunications Jun 15, 2020
€75,000 Equifax Iberica, S.L.: Insufficient fulfilment of data subjects rights The Data Subject has requested by e-mail the deletion of his data from the file of the National Association of Financial Credit Institutions ('ASNEF'). Equifax Iberica had replied… SPAIN ·Art. 15 Personal Data Supervisory Authorities Insurance Jun 9, 2020
€1,000 Property Owner: Non-compliance with general data processing principles Usage of CCTV camera which also captured the public roads outside in a violation of the so called principle of data minimisation. SPAIN ·Art. 5 Retention Period Processing Video Surveillance Jun 9, 2020
€2,000 Property Owner: Non-compliance with general data processing principles Usage of CCTV camera which also captured the public roads outside in a violation of the so called principle of data minimisation. SPAIN ·Art. 5 Retention Period Processing Video Surveillance Jun 9, 2020
€3,000 Salad Market S.L. (Catering Company): Insufficient fulfilment of information obligations Fines for lack of sufficient data processing information in relation to video surveillance on business premises and for insufficient information when cookies were used on its… SPAIN ·Art. 13, 14 Supervisory Authorities Cookies Video Surveillance Jun 9, 2020
€39,000 Xfera Moviles S.A.: Insufficient legal basis for data processing A customer claimed to have received an SMS from Xfera Móviles informing about the non-payment and the resulting suspension of the service in relation to the account of another… SPAIN ·Art. 5 Personal Data Processing Telecommunications Jun 9, 2020
€2,000 Attorney: Insufficient technical and organisational measures to ensure information security In the course of proceedings, an attorney submitted documents whose backs contained personal data of other parties. SPAIN ·Art. 32 Security Personal Data Insurance Jun 9, 2020
€40,000 TELEFONICA MOVILES ESPAÑA, S.A.U.: Insufficient legal basis for data processing A sales representative failed to carefully check the identity of a claimant so that he could appear in the name of the data subject and order a telephone connection for four… SPAIN ·Art. 6 Personal Data Telecommunications Representatives Jun 9, 2020
€5,000 Consulting de Seguridad e Investigacion Mira Dp Madrid S.L.: Insufficient legal basis for data processing A data subject has received marketing messages without having consented. SPAIN ·Art. 5, 6 Personal Data Consent Processing Jun 9, 2020
€540 Chenming Ye (Bazar Real): Insufficient fulfilment of information obligations Usage of CCTV camera in a shop without proper information. SPAIN ·Art. 13, 14 Supervisory Authorities Video Surveillance Jun 9, 2020
€25,000 Glovoapp23: Insufficient involvement of data protection officer The company had not appointed a Data Protection Officer ('DPO') to whom requests from data subjects could be addressed, and the company's website did not contain information about… SPAIN ·Art. 37 Supervisory Authorities Personal Data Jun 9, 2020
€4,000 Iberdrola Clientes: Insufficient cooperation with supervisory authority The company was asked to provide the AEPD with specific information in relation to a complaint. However, the company had not replied to the data protection authorities request for… SPAIN ·Art. 58 Supervision Supervisory Authorities Jun 4, 2020
€5,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The company did not provide the data protection authority with the requested information in a timely manner. The AEPD's request was preceded by a request from a data subject for… SPAIN ·Art. 58 Supervisory Authorities Supervision Personal Data Mar 25, 2020
€6,000 Oliveros Ustrell, S.L.: Insufficient legal basis for data processing The company forwarded an unsigned porting contract to the operator Vodafone. However, the data controller was unable to provide evidence of the order. For this reason, the… SPAIN ·Art. 5, 6 Controllers Personal Data Processing Mar 19, 2020
€30,000 Telefónica: Insufficient cooperation with supervisory authority Telefonica had failed to comply with decision TD / 00127/2019 of the Director of the AEPD, which states that it had to reply to data subjects' request for right of access and… SPAIN ·Art. 58 Supervision Supervisory Authorities Personal Data Mar 18, 2020
€5,000 Centro De Estudio Dirigidos Delta, S.L.: Non-compliance with general data processing principles Centro De Estudio Dirigidos Delta sent a message containing personal data such as first and last name and ID numbers to a third party via WhatsApp without the consent of the data… SPAIN ·Art. 5 Integrity and Confidentiality Principle Personal Data Accountability Mar 16, 2020
€4,000 Private Person: Insufficient legal basis for data processing On a beach, a private person secretly photographed female bathers. The incident was reported to the AEPD by the local police. SPAIN ·Art. 5, 6 Processing Supervisory Authorities Mar 16, 2020
€6,000 Amalfi Servicios de Restauracion S.L.: Non-compliance with general data processing principles Video surveillance of public space and thus violation of the principle of data minimization. Furthermore: Violation of information obligations, as insufficient information has… SPAIN ·Art. 5, 13, 14 Retention Period Processing Supervisory Authorities Mar 16, 2020
€2,000 Homeowners Association: Non-compliance with general data processing principles Video surveillance of public space and thus violation of the principle of data minimization. Furthermore: Violation of information obligations, as insufficient information has… SPAIN ·Art. 5, 13, 14 Retention Period Processing Supervisory Authorities Mar 12, 2020
€15,000 Gesthotel Activos Balagares: Non-compliance with general data processing principles The data subject argued that he had sent a private letter to the hotel management and union delegates containing information about an episode of harassment he had suffered,… SPAIN ·Art. 5 Integrity and Confidentiality Principle Personal Data Security Mar 9, 2020
€3,200 Retailer: Insufficient fulfilment of information obligations Insufficient declaration of video surveillance. SPAIN ·Art. 13, 14 Supervisory Authorities Video Surveillance Monitoring Mar 6, 2020
€4,000 Private individual: Non-compliance with general data processing principles Unlawful usage of video surveillance cameras which also monitored parts of the public space (violation of principle of data minimization). SPAIN ·Art. 5 Retention Period Processing Video Surveillance Mar 6, 2020
€60,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing According to the AEPD, the data subject has received several SMS from a separate operator indicating the activation of a new contract. The reason for this was that an employee of… SPAIN ·Art. 5, 6 Legitimate Interest Personal Data Consent Mar 4, 2020
€1,800 Solo Embrague: Insufficient fulfilment of information obligations The corporate website did not present a privacy policy or a cookie banner on its main page. SPAIN ·Art. 13 Supervisory Authorities Cookies Mar 3, 2020
€42,000 Vodafone España, S.A.U.: Insufficient technical and organisational measures to ensure information security According to the AEPD, the company had not been able to demonstrate adequate measures to ensure information security, leading to unauthorized access to personal data of a client. SPAIN ·Art. 5, 32 Integrity and Confidentiality Principle Security Right of Access Mar 3, 2020
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing According to the AEPD, the company sent an SMS to an clients mobile number confirming that a telephone contract with that number had been signed even though the client was not a… SPAIN ·Art. 5, 6 Legitimate Interest Personal Data Consent Mar 3, 2020
€24,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing According to the AEPD, the company sent two SMS to an clients mobile number informing about a rate change in its contract and confirming the purchase of a new mobile phone,… SPAIN ·Art. 5, 6 Legitimate Interest Personal Data Consent Mar 3, 2020
€48,000 Vodafone ONO, S.A.U.: Insufficient technical and organisational measures to ensure information security The decision was taken due to several deficiencies in information security. For example, two people were given the same security access key. SPAIN ·Art. 32 Security Telecommunications Supervisory Authorities Feb 28, 2020
€3,600 AEMA Hispánica: Non-compliance with general data processing principles The company had sent the payroll of an employee to another employee and therefore disclosed personal data to an unauthorised party. SPAIN ·Art. 5 Personal Data Processing Employees Feb 28, 2020
€120,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing Vodafone España was unable to prove to the data protection authority that the data subject had given his consent to the processing of his personal data for the provision of a… SPAIN ·Art. 5, 6 Personal Data Consent Processing Feb 27, 2020