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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

3801–3833 of 3,833 sort newestlargest fineoldest
€48,000 VODAFONE ONO, S.A.U.: Insufficient technical and organisational measures to ensure information security Customers could access personal data of other customers in the customer area. The initial fine of EUR 60.000 was reduced to EUR 48.000. SPAIN ·AEPD ·Art. 32 Security Personal Data Telecommunications Jan 1, 2019
€800 Police Officer: Insufficient legal basis for data processing A police officer used a witness's personal data to contact her personally. GERMANY ·Art. 6 ·Insufficient legal basis for data processing Personal Data Processing Supervisory Authorities Jan 1, 2019
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The company had charged a Netflix service that had not been solicited by the claimant. The claimant could prove that the service had been used by another household which allegedly… SPAIN ·AEPD ·Art. 6 Consent Telecommunications Processing Jan 1, 2019
€5,000 State Hospital: Insufficient fulfilment of data subjects rights A patient complained to the Commissioner that the request for access to her medical file was not satisfied by the hospital because the dossier could not be identified/located by… CYPRUS ·Cyprus DPA ·Art. 15 Personal Data Controllers Fines Jan 1, 2019
€2,000 Restaurant: Non-compliance with general data processing principles Video surveillance cameras have been used in violation of principle of data minimisation (monitoring also of customer areas in restaurants). GERMANY ·Art. 5 ·Non-compliance with general data processing principles Retention Period Processing Video Surveillance Jan 1, 2019
€3,600 AMADOR RECREATIVOS, S.L: Non-compliance with general data processing principles Surveillance of the public space by video surveillance cameras against violation of the principles of data minimisation. SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Jan 1, 2019
€500 GERMANY DPA: Insufficient fulfilment of data subjects rights A data controller failed to comply with data subject´s request to access their personal data. Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Controllers Jan 1, 2019
GERMANY DPA: Insufficient legal basis for data processing Eight fines between EUR 50 and EUR 800 for unlawful use of a dashcam. Art. 6 ·Insufficient legal basis for data processing Supervisory Authorities Fines Processing Jan 1, 2019
GERMANY DPA: Insufficient legal basis for data processing Nine fines between EUR 350 and EUR 1,000 for unlawful use of a dashcam. Art. 6 ·Insufficient legal basis for data processing Supervisory Authorities Fines Processing Jan 1, 2019
€80,000 GERMANY DPA: Insufficient technical and organisational measures to ensure information security ⇄ In a digital publication, health data was accidentally published due to inadequate internal control mechanisms. Art. 32 ·Insufficient technical and organisational measures to ensure information security Supervisory Authorities Security Healthcare Jan 1, 2019
€30,000 Vodafone España, S.A.U.: Insufficient technical and organisational measures to ensure information security Disclosure of customer personal data (i.a. purchase history) via an SMS to another customer. The initial fine of EUR 50.000 was reduced to EUR 30.000. SPAIN ·AEPD ·Art. 5, 32 Personal Data Security Telecommunications Jan 1, 2019
€160,000 Taxa 4x35: Non-compliance with general data processing principles The Danish DPA reported the taxi company to the police and recommended a fine (of 1.2M DKK) for non-adherence to the data-minimization principle. While the company deleted the… DENMARK ·Datatilsynet (DK) ·Art. 5 Processing Administrative Fines on Union Institutions, Bodies, Offices and Agencies Fines Jan 1, 2019
€10,000 Newspaper: Insufficient legal basis for data processing The publication of the newspaper, both in hard copy and in electronic form, allegedly involved inconvenience, unnecessary and unlawful detention of a citizen, and revealed the… CYPRUS ·Cyprus DPA ·Art. 6 Telecommunications Processing Law Enforcement Jan 1, 2019
€14,000 Doctor: Insufficient legal basis for data processing A patient complained to the Commissioner that the request for access to her medical file was not satisfied by the hospital because the dossier could not be identified/located by… CYPRUS ·Cyprus DPA ·Art. 5, 6 Controllers Processing Healthcare Jan 1, 2019
€21,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing Vodafone had processed personal data of the claimant (bank details, name, surname and national identification number) years after the contractual relationsid had ended. The fine… SPAIN ·AEPD ·Art. 6 Personal Data Telecommunications Processing Jan 1, 2019
€36,000 VODAFONE ONO, S.A.U.: Non-compliance with general data processing principles The company sent a marketing email to a large number of recipients (clients) without using the blind copy feature. The initial fine of EUR 60.000 was reduced to EUR 36.000. SPAIN ·AEPD ·Art. 5 Processing Direct Marketing Recipient Jan 1, 2019
€48,000 TELEFONICA MOVILES ESPAÑA, S.A.U.: Non-compliance with general data processing principles The claimant's bank account was charged by the company with two invoices for the services he had contracted, however, displaying personal data of another customer. The initial… SPAIN ·AEPD ·Art. 5 Personal Data Processing Telecommunications Jan 1, 2019
€20,000 Employer: Non-compliance with general data processing principles Video surveillance cameras have not only been used to protect property, but have also monitored employees (violation of principle of data minimisation). SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Jan 1, 2019
€294,000 GERMANY DPA: Non-compliance with general data processing principles A company was fined EUR 294 000 for 'unnecessarily long' storage and retention of personnel files and for 'excessive' data collection in the personnel selection process, during… Art. 5 ·Non-compliance with general data processing principles Processing Supervisory Authorities Human Resources Jan 1, 2019
Hamburger Volksbank eG: Insufficient fulfilment of data subjects rights The company had sent a customer a newsletter with advertising content by e-mail, although this customer had previously expressly objected to the sending of further advertising… GERMANY ·HmbBfDI ·Art. 21 Personal Data Direct Marketing Insurance Jan 1, 2019
€2,200 Private person: Insufficient legal basis for data processing The fine was imposed against a private person who was using CCTV at his home. The video surveillance covered areas which are intended for the general use of the residents of the… AUSTRIA ·DSB ·Art. 5, 6, 13 Controllers Consent Processing Dec 20, 2018
€3,200 HUNGARY DPA: Insufficient fulfilment of data subjects rights The fine was imposed for (i) not providing a data subject with CCTV recordings, (ii) not retaining recordings for further use by the data subject, and (iii) not informing the data… NAIH ·Art. 12, 13, 15 +1 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Supervision Dec 18, 2018
€5,000 Kolibri Image Regina und Dirk Maass GbR: Insufficient data processing agreement Please note: According to our information this fine has been withdrawn in the meantime. Kolibri Image had send a request to the Data Protection Authority of Hessen asking how to… GERMANY ·HmbBfDI ·Art. 28 Controllers Processors Processing Dec 17, 2018
€4,800 Betting place: Insufficient fulfilment of information obligations Video surveillance was not sufficiently marked and a large part of the sidewalk of the facility was recorded. Surveillance of the public space in this way, i.e. on a large scale… AUSTRIA ·DSB ·Art. 13 Supervisory Authorities Video Surveillance Monitoring Dec 9, 2018
€500 Bank: Insufficient legal basis for data processing A fine of 1000 BGN (or roughly 500 EUR) was imposed on a bank for calling a client for the unresolved bills of his neighbor. This provoked the client to evoke his right to be… BULGARIA ·CPDP ·Art. 5, 6 Personal Data Consent Processing Dec 4, 2018
€20,000 Knuddels.de: Insufficient technical and organisational measures to ensure information security After a hacker attack in July personal data of approx. 330.000 users, including passwords and email addresses had been revealed. GERMANY ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Personal Data Security Telecommunications Nov 21, 2018
€388 CZECH REPUBLIC DPA: Insufficient fulfilment of data subjects rights Information was not provided. ÚOOÚ (CZ) ·Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Processing Agreement Oct 25, 2018
€300 Private car owner: Insufficient legal basis for data processing A Dashcam was unlawfully used. AUSTRIA ·DSB ·Art. 5, 6 Processing Supervisory Authorities Sep 27, 2018
€400,000 Public Hospital: Insufficient technical and organisational measures to ensure information security Investigation revealed that the hospital’s staff, psychologists, dietitians and other professionals had access to patient data through false profiles. The profile management… PORTUGAL ·CNPD (PT) ·Art. 5, 32 Security Healthcare Health Data Jul 17, 2018
€20,000 GERMANY DPA: Insufficient fulfilment of data breach notification obligations Late notification of a data breach and failure to notify the data subjects. HmbBfDI ·Art. 33, 34 ·Insufficient fulfilment of data breach notification obligations Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Jan 1, 2018
€1,800 Kebab restaurant: Insufficient legal basis for data processing CCTV was unlawfully used. Sufficient information about the video surveillance was missing. In addition, the storage period of 14 days was too long and therefore against the… AUSTRIA ·DSB ·Art. 5, 13, 14 Retention Period Processing Supervisory Authorities Jan 1, 2018
Norwegian DPA: Legelisten.no may process healthcare reviews without prior consent Legelisten.no AS is a Norwegian limited liability company running a website where people anonymously can post reviews about dentists, doctors, psychologists and other healthcare… 15/01355 ·Norway ·Datatilsynet (NO) Consent Legitimate Interest Supervisory Authorities Nov 8, 2017