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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

30 Posts
12 Topics
Feb 3 Latest

Municipality of Huizen: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Huizen. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped up

Municipality of Haarlemmermeer: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Haarlemmermeer. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism st

Municipality of Veenendaal: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Veenendaal. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism steppe

Municipality of Zoetermeer: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Zoetermeer. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism steppe

Municipality of Gooise Meren: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Gooise Meren. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism step

Municipality of Hilversum: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Hilversum. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped

Municipality of Delft: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Delft. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped up

Municipality of Tilburg: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Tilburg. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped u

Municipality of Eindhoven: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Eindhoven. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped

Municipality of Ede: Insufficient legal basis for data processing

€25,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 25,000 on the Municipality of Ede. The controller, one of ten municipalities that were fined, processed data regarding the Islamic community in its municipality using a force field analysis, for which it employed an external processor. This processing took place at a time of heightened societal concern about Islamic extremism and terrorism. During this period, the Dutch government and the National Coordinator for Security and Counterterrorism stepped up me

De Hogeschool Arnhem en Nijmegen: Onvoldoende technische en organisatorische maatregelen om de informatiebeveiliging te waarborgen.

175.000 euro boete - Nederlandse Autoriteit Persoonsgegevens (AP).

De Nederlandse Autoriteit Persoonsgegevens heeft een boete van 175.000 euro opgelegd aan de Hogeschool Arnhem en Nijmegen. De verantwoordelijke partij heeft een datalek geleden als gevolg van onvoldoende technische en organisatorische maatregelen.

Arnhem and Nijmegen University of Applied Sciences: Insufficient technical and organisational measures to ensure information security

€175,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 175,000 on Arnhem and Nijmegen University of Applied Sciences. The controller suffered a data breach due to insufficient technical and organisational measures.

Hospital: Insufficient technical and organisational measures to ensure information security

€200,000 fine - Belgian Data Protection Authority (APD)

The Belgian DPA has fined a hospital EUR 200,000. The hospital had suffered a ransomware attack through a vulnerability in the server, which paralyzed parts of the computer system and affected about 300,000 individuals. During its investigation, the DPA found that the hospital had failed to carry out a data protection impact assessment. In addition, the DPA found that it did not have an adequate information security policy in place and failed to implement appropriate technical and organizational

International Card Services B.V.: Insufficient technical and organisational measures to ensure information security

€150,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 150,000 on International Card Services B.V. (ICS). ICS failed to carry out a data protection impact assessment before starting the digital identification of customers in the Netherlands in 2019. The identity check covered around 1.5 million people and involved sensitive personal data such as pictures of the data subjects.

Dutch Social Insurance Institution (SVB): Insufficient technical and organisational measures to ensure information security

€150,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 150,000 on the Dutch Social Insurance Institution (SVB). The controller had suffered a data breach in which a client's data had been leaked to unauthorized third parties. An unknown third party had succeeded in requesting benefit information via the controller's telephone helpdesk. In the course of its investigation, the DPA found that the controller had failed to implement sufficient technical and organizational measures to protect personal data. For exam

Company: Insufficient technical and organisational measures to ensure information security

€2,500 fine - Belgian Data Protection Authority (APD)

The Belgian DPA has imposed a fine of EUR 2,500 on a company. The company operates a digital management platform where suppliers and customers can communicate and upload administrative documents. An individual, who is not themselves a member of the platform, had filed a complaint with the DPA. Since the complainant's roommate is a member of the platform, the complainant asked them to upload the joint water bill, which was in the complainant's name. The platform recognized the complainant's name

Medical laboratory: Insufficient technical and organisational measures to ensure information security

€20,000 fine - Belgian Data Protection Authority (APD)

The Belgian DPA imposed a fine of EUR 20,000 on a medical laboratory. During its investigation, the DPA found that the laboratory had failed to conduct a data protection impact assessment and thus violated Art. 35 GDPR. In addition, the laboratory had violated, Art. 5 (1) f) GDPR and Art. 32 GDPR, as it was possible for physicians to view patients' personal data on the website without encryption. Finally, the DPA found that the laboratory had not published a privacy statement on its website, in

Dutch Foreign Ministry: Insufficient technical and organisational measures to ensure information security

€565,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has imposed a fine of EUR 565,000 on the Dutch Foreign Ministry. As part of its investigation, the DPA found that the National Visa Information System (NVIS) suffered from significant security deficiencies. This is particularly serious as the Foreign Ministry has processed an average of 530,000 visa applications per year over the last three years and the personal data processed in the course of the applications was therefore inadequately secured. The data included sensitive informa

EU DisinfoLab: Non-compliance with general data processing principles

€2,800 fine - Belgian Data Protection Authority (APD)

The Belgian DPA has fined the NGO EU DisinfoLab EUR 2,700. In 2018, the NGO published an analysis to identify the possible political origin of tweets circulating on a particularly heated controversy in France, the 'Benalla affair.' For the analysis, the organization had processed the data of 55,000 Twitter accounts, of which more than 3,300 had been classified as political. The raw data obtained from this was then published without taking minimal security precautions, such as pseudonymizing the

Researcher: Non-compliance with general data processing principles

€1,200 fine - Belgian Data Protection Authority (APD)

The Belgian DPA has fined a researcher EUR 1,200. The fine was issued in connection with another fine against the NGO EU DisinfoLab. The researcher was employed at the NGO. In 2018, the NGO published an analysis to identify the possible political origin of tweets circulating on a particularly heated controversy in France, the 'Benalla affair.' For the analysis, the organization had processed the data of 55,000 Twitter accounts, of which more than 3,300 had been classified as political. The raw d

Transavia: Insufficient technical and organisational measures to ensure information security

€400,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA has fined airline Transavia EUR 400,000. In 2019, the airline suffered a data breach, in which a hacker gained access to Transavia's systems through two accounts held by the company's IT department. This could have potentially allowed the hacker to access data such as names, dates of birth, gender, email addresses, phone numbers, flight information and booking numbers of 25 million passengers. It was found that the hacker actually downloaded the personal data of 83,000 people. In 3

UWV (Dutch employee insurance service provider): Insufficient technical and organisational measures to ensure information security

€450,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA (AP) has fined UWV (the Dutch employee insurance service provider - 'Uitvoeringsinstituut Werknemersverzekeringen) EUR 450,000. The UWV had not properly secured the sending of group messages via the 'My Workbook' environment. This is a personal environment on the UWV website where job seekers have contact with the UWV. As a result, there were multiple data leaks of personal information, including health information, from a total of more than 15,000 individuals.

Financial company: Insufficient technical and organisational measures to ensure information security

€100,000 fine - Belgian Data Protection Authority (APD)

The Belgian DPA (APD) has imposed a fine of EUR 100,000 on a financial company. A data subject had filed two complaints with the APD against the company. They were based on 20 queries of her personal data from the credit register of the National Bank of Belgium. The controller employs the data subject's ex-husband, who allegedly used his role to unlawfully gain access to the register in order to obtain financial information about the data subject and thus gain an advantage in their divorce proce

OLVG: Insufficient technical and organisational measures to ensure information security

€440,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA (AP) imposed a fine of EUR 440,000 on the Amsterdam hospital OLVG. The controller had taken insufficient measures between 2018 and 2020 to prevent access by unauthorized employees to medical records. The controller did not check adequately who had access to which file nor did the controller ensure that the computer system presented sufficient security. This resulted, among others, in working students and other employees being able to access patient files without this being necessar

Orthodontic Clinic: Insufficient technical and organisational measures to ensure information security

€12,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA (AP) has fined an orthodontic clinic EUR 12,000. The web form that new patients used to sign up contained mandatory fields for all sorts of patient personal data. The data that the patients (mostly children) entered into the form was then sent to the orthodontic clinic via an unencrypted - and thus unsecured - connection. This presented the risk of unauthorized third parties accessing the personal data of the data subjects.

BELGIUM DPA: Insufficient technical and organisational measures to ensure information security

€25,000 fine - Belgian Data Protection Authority (APD)

The Belgian DPA fined a mobile operator EUR 25,000. The controller had assigned the data subject's phone number to an unauthorized third party, causing the data subject to lose access to his/her phone number. As the SIM card of the data subject had been deactivated, that would have allowed the third party to access various personal data of the data subject in the period between September 16 and September 19, 2019, such as call history and accounts of various services (e.g. Paypal, WhatsApp and F

Booking.com B.V.: Insufficient fulfilment of data breach notification obligations

€475,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA (Autoriteit Persoonsgegevens) has fined Booking.com EUR 475,000 for not reporting a data breach to the DPA in a timely manner. In December 2018, criminals gained access to the data of 4,109 people who had booked a hotel room through the booking site. That included their names, addresses and phone numbers, as well as details about their booking. The criminals also accessed the credit card data of 283 people and managed to access the credit card's security code in 97 cases. Furthermo

CP&A: Insufficient technical and organisational measures to ensure information security

€15,000 fine - Dutch Supervisory Authority for Data Protection (AP)

The Dutch DPA (AP) has imposed a fine of EUR 15,000 on CP&A. The controller had documented both the causes of illness and specific complaints of the data subjects as part of the recording of employee absences due to illness. The DPA found that this was unlawful since health data is granted special protection. Employers are not permitted to record either the reasons or causes of sick leave. Furthermore, the DPA found that the controller had not implemented adequate technical and organizational me

UWV (Dutch employee insurance service provider): Insufficient technical and organisational measures to ensure information security

€900,000 fine - Dutch Supervisory Authority for Data Protection (AP)

As the UWV (the Dutch employee insurance service provider - 'Uitvoeringsinstituut Werknemersverzekeringen') did not use multi-factor authentication when accessing the online employer portal, security was inadequate. Employers and health and safety services were able to collect and display health data from employees in an absence system.

Haga Hospital: Insufficient technical and organisational measures to ensure information security

€350,000 fine - Dutch Supervisory Authority for Data Protection (AP)

Original Fine Summary: The Haga Hospital does not have a proper internal security of patient records in place. This is the conclusion of an investigation by the Dutch Data Protection Authority. This investigation followed when it appeared that dozens of hospital staff had unnecessarily checked the medical records of a well-known Dutch person. To force the hospital to improve the security of patient records, the AP simultaneously imposes an order subject to a penalty. If the Haga Hospital has not