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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€2,000 Employer: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 2,000 on an employer. An employee had filed a complaint due to the employer's failure to comply with the employee's right to object. The… GREECE ·HDPA ·Art. 5, 13 Supervisory Authorities Personal Data Processing Mar 9, 2022
€2,000 Foreign language school: Insufficient fulfilment of data subjects rights The Hellenic DPA imposed a fine of EUR 2,000 on an employer (owner of a private foreign language school). An employee, who works as a language teacher in the school, had filed a… GREECE ·HDPA ·Art. 5, 13 Personal Data Controllers Supervisory Authorities Mar 9, 2022
€124,245 Energy company (name not available at the moment): Insufficient fulfilment of data subjects rights The fined energy company owns petrol stations and sells fuel to customers. The data subject is a customer who filed a consumer complaint relating to inaccurate measuring and… CROATIA ·AZOP ·Art. 15 Personal Data Supervisory Authorities Controllers Mar 8, 2022
€565,000 Dutch Foreign Ministry: Insufficient technical and organisational measures to ensure information security The Dutch DPA has imposed a fine of EUR 565,000 on the Dutch Foreign Ministry. As part of its investigation, the DPA found that the National Visa Information System (NVIS)… THE NETHERLANDS ·AP ·Art. 13, 32 Security Personal Data Supervisory Authorities Feb 24, 2022
€1,200 FRUTAS Y VERDURAS LOS CAMPEONES, S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 1,000 on FRUTAS Y VERDURAS LOS CAMPEONES, S.L.. The controller had installed a video surveillance system, however, without having… SPAIN ·AEPD ·Art. 13 Controllers Supervisory Authorities Video Surveillance Feb 23, 2022
€1,500 WORLDWIDE CLASSIC CARS NETWORK S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 1,500 on WORLDWIDE CLASSIC CARS NETWORK S.L.. The controller had installed video surveillance cameras which, among other things,… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Supervisory Authorities Feb 23, 2022
€3,000 Hotel operator: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a hotel operator. The controller had installed video surveillance cameras which, among other things, also covered the… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Supervisory Authorities Feb 22, 2022
€2,500 Private person: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 2,500 on a private individual. The controller had installed video surveillance cameras at his house which, among other things,… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Supervisory Authorities Feb 18, 2022
€6,000 Private individual: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 6,000 on a private individual. The data subject had filed a complaint against the data controller for publishing images of herself… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Access Controls Feb 16, 2022
€30,000 ΛΙΜΕΝΟΣ ΗΡΑΚΛΕΙΟΥ Α.Ε.: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 30,000 on the ΛΙΜΕΝΟΣ ΗΡΑΚΛΕΙΟΥ Α.Ε. organization. A data subject who had suffered a car accident on the organization's premises filed a… GREECE ·HDPA ·Art. 12, 15 Personal Data Supervisory Authorities Monitoring Feb 15, 2022
€1,600 RECLAMADOR, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has imposed a fine RECLAMADOR, S.L.. A data subject had filed a complaint with the AEPD against the controller due to the fact that the controller continued… SPAIN ·AEPD ·Art. 17, 21 Personal Data Controllers Supervisory Authorities Feb 14, 2022
€5,000 Arte del vivere S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 5,000 on Arte del vivere S.r.l.. A data subject filed a complaint with the DPA as his personal data had been published on the website… ITALY ·Garante ·Art. 12, 17, 157 Personal Data Controllers Supervisory Authorities Feb 10, 2022
€1,500 Studio Colli Aniene Verderocca S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 1,500 on Studio Colli Aniene Verderocca S.r.l.. A data subject had filed a complaint with the DPA for unsolicited telephone advertising.… ITALY ·Garante ·Art. 12, 14, 15 +2 Personal Data Direct Marketing Supervisory Authorities Feb 10, 2022
€20M Clearview Al Inc.: Non-compliance with general data processing principles The Italian DPA has fined U.S.-based Clearview AI EUR 20 million after it was revealed that the company had been applying biometric surveillance techniques on Italian territory.… Garante Retention Period Storage Limitation Transparency Feb 10, 2022
IAB Europe: Insufficient legal basis for data processing The Belgian DPA has imposed a fine of EUR 250,000 on IAB Europe. The DPA had received several complaints against IAB Europe since 2019. In the context of this complaint, the… BELGIUM ·APD/GBA ·Art. 5, 6, 9 +8 Marketing Fairness & Transparency Transparency Feb 2, 2022
€70,000 ORANGE ESPAÑA VIRTUAL, S.L.: Non-compliance with general data processing principles The Spanish DPA has fined ORANGE ESPAÑA VIRTUAL, S.L. EUR 70,000. Two Orange España Virtual customers had filed complaints with the DPA. In the course of its investigation, the… SPAIN ·AEPD ·Art. 5 Personal Data Processing IP Address Feb 1, 2022
€3.9M Vodafone España, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has fined Vodafone España, S.A.U. EUR 3.94 million. Nine Vodafone customers had filed complaints with the DPA. In the course of its investigation, the DPA found… SPAIN ·AEPD ·Art. 5 Security Personal Data Processing Feb 1, 2022
€200,000 XFERA MÓVILES, S.A.: Non-compliance with general data processing principles The Spanish DPA has fined XFERA MÓVILES, S.A. EUR 200,000. Two Xfera customers had filed complaints with the DPA. In the course of its investigation, the DPA found that fraudsters… SPAIN ·AEPD ·Art. 5 Personal Data Processing IP Address Feb 1, 2022
€700,000 Orange Espagne S.A.U.: Non-compliance with general data processing principles The Spanish DPA has fined Orange Espagne S.A.U. EUR 700,000. Two Orange Espagne customers had filed complaints with the DPA. In the course of its investigation, the DPA found that… SPAIN ·AEPD ·Art. 5 Personal Data Processing IP Address Feb 1, 2022
€6M Cosmote Mobile Telecommunications S.A.: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 6 million on Cosmote Mobile Telecommunications S.A.. Cosmote had reported a data breach to the DPA pursuant to Art. 33 GDPR. A hacker… GREECE ·HDPA ·Art. 5, 13, 14 +4 Data Breaches Anonymization Security Jan 27, 2022
€40,000 T.S.M. s.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 40,000 on T.S.M. s.r.l.. A data subject had filed a complaint with the DPA against the company for failing to comply with their requests… ITALY ·Garante ·Art. 13, 15, 21 +2 Personal Data Supervisory Authorities Processing Jan 27, 2022
€2,000 Private club 'Ruian': Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 2,000 on the private club 'Ruian'. The controller had installed video surveillance cameras which, among other things, also… ITALY ·Garante ·Art. 5, 13 Retention Period Controllers Supervisory Authorities Jan 27, 2022
€1M Fortum Marketing and Sales Polska S.A.: Insufficient technical and organisational measures to ensure information security The Polish DPA has imposed a fine of EUR 1 million on Fortum Marketing and Sales Polska S.A.. The company had reported a data breach to the DPA in accordance with Art. 33 GDPR.… POLAND ·UODO ·Art. 5, 24, 25 +2 Data Breaches Security Encryption Jan 19, 2022
€53,000 PIKA Sp. z o.o.: Insufficient technical and organisational measures to ensure information security The Polish DPA has fined PIKA Sp. z o.o. in the amount of EUR 53,000. The fine is related to a fine imposed on Fortum Marketing and Sales Polska S.A.. PIKA was acting as a… POLAND ·UODO ·Art. 28, 32 Security Encryption Pseudonymization Jan 19, 2022
€1,500 Private individual: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 1,500 on a private individual. The person had installed video cameras in the apartment building where he lives, which recorded, among… SPAIN ·AEPD ·Art. 5 Retention Period Processing IP Address Jan 17, 2022
€65,000 C-Planet (IT Solutions) Limited: Insufficient technical and organisational measures to ensure information security The DPA of Malta has imposed a fine of EUR 65,000 on C-Planet (IT Solutions) Limited. The DPA had initiated an investigation against C-Planet in April 2020 after being informed of… MALTA ·Art. 5, 6, 9 +4 ·Insufficient technical and organisational measures to ensure information security Data Breaches Notification Obligation Security Jan 17, 2022
€525,000 DPG Media Magazines B.V.: Insufficient fulfilment of data subjects rights The Dutch DPA has imposed a fine of EUR 525,000 on DPG Media Magazines B.V. The DPA had received several complaints regarding the way the controller handled requests from… THE NETHERLANDS ·AP ·Art. 12 Personal Data Controllers Supervisory Authorities Jan 14, 2022
€14,000 Azienda sanitaria unica regionale Marche: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 14,000 on Azienda sanitaria unica regionale Marche. The DPA launched an investigation against the health department following media… ITALY ·Garante ·Art. 5, 32, 35 Security Personal Data Supervisory Authorities Jan 13, 2022
€1,000 A.S.L. Napoli 1 Centro: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 1,000 on A.S.L. Napoli 1 Centro. An employee at the health authority had filed a complaint with the DPA against the… ITALY ·Garante ·Art. 2, 5, 6 Personal Data Processing IP Address Jan 13, 2022
€2,700 Covid-19 test center: Insufficient technical and organisational measures to ensure information security The DPA of Hamburg has imposed a fine of EUR 2,700 on a Covid-19 test center. The test center had send the data subjects an unencrypted e-mail containing a URL that allowed them… GERMANY ·HmbBfDI ·Art. 32 Encryption Security Personal Data Jan 1, 2022
€50,000 Company: Insufficient fulfilment of data subjects rights The DPA of Niedersachsen has imposed a fine of EUR 50,000 on a company. The company sent out a newsletter by e-mail that could not be unsubscribed from due to technical… GERMANY ·Art. 15, 21 ·Insufficient fulfilment of data subjects rights Right to Object Personal Data Supervisory Authorities Jan 1, 2022
€300 Police officer: Insufficient legal basis for data processing A police officer had accessed data in police databases for private research purposes in order to obtain information about their ex-partner's new partner. GERMANY ·Insufficient legal basis for data processing Scientific Research Processing Supervisory Authorities Jan 1, 2022
€7,380 Police officer: Insufficient legal basis for data processing A police officer had accessed data in police databases for private research purposes over a period of three years. GERMANY ·Insufficient legal basis for data processing Scientific Research Human Resources Processing Jan 1, 2022
€800 Police officer: Insufficient legal basis for data processing A police officer had accessed data in police databases for private research purposes in order to obtain information about a colleague. GERMANY ·Insufficient legal basis for data processing Scientific Research Processing Supervisory Authorities Jan 1, 2022
€150M Google LLC is a subsidiary owned wholly by Alphabet Inc Google Ireland Limited ('GIL') "presents itself" as the headquarters for the Google group's operations in the EEA and Switzerland. In March 2020 the French DPA (CNIL) carried out… SAN-2021-023 ·France ·CNIL Supervision Supervisory Authorities Material scope (GDPR) Dec 31, 2021
€5,000 Medical clinic: Insufficient fulfilment of information obligations The Finnish DPA has fined a medical clinic EUR 5,000. A customer of the clinic had complained to the DPA that he had not received access to his medical records from the clinic… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 12, 13 +2 Personal Data Controllers Processing Dec 26, 2021
€1.3M Lisbon City Council: Insufficient legal basis for data processing The Portuguese DPA has imposed a fine of EUR 1.25 million on the Lisbon City Council. The fine is the sum of 225 fines from various violations committed by the municipality since… PORTUGAL ·CNPD (PT) ·Art. 5, 6, 9 +2 DPIA Personal Data International Transfer Dec 21, 2021
€1,000 Università Telematica Internazionale Uninettuno: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 1,000 on Università Telematica Internazionale Uninettuno. A professor had filed a complaint with the DPA against the educational… ITALY ·Garante ·Art. 5 Retention Period Personal Data Processing Dec 16, 2021
€100,000 Ubi Banca spa: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 100,000 on Ubi Banca spa (now Intesa Sanpaolo spa). A data subject had filed a complaint with the DPA for receiving a letter from the… ITALY ·Garante ·Art. 5 Retention Period Controllers Personal Data Dec 16, 2021
€110,000 Limerick City and County Council: Insufficient fulfilment of data subjects rights The Irish DPA has fined Limerick City and County Council EUR 110,000. As part of an investigation, the DPA conducted an audit of the processing of personal data by the council or… IRELAND ·DPC ·Art. 12, 13, 15 Right of Access Personal Data Controllers Dec 9, 2021
€843 Lawyer: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 843 on a lawyer for having unauthorizedly disclosed documents containing personal data of his client in the course of criminal proceedings. HUNGARY ·NAIH ·Art. 5, 6, 9 Personal Data Processing Insurance Dec 3, 2021
€40,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. An individual had filed a complaint with the DPA. The data subject claims to have received text messages from… SPAIN ·AEPD ·Art. 6 Personal Data Telecommunications Supervisory Authorities Nov 15, 2021
€150,000 TIM S.p.A.: Insufficient fulfilment of data subjects rights The Italian DPA (Garante) has fined mobile operator TIM S.p.A. EUR 150,000 for denying a data subject access to his phone data needed to defend himself in a criminal case. Since… ITALY ·Garante ·Art. 15 Right of Access Personal Data Supervisory Authorities Nov 11, 2021
€400,000 Régie autonome des transports parisiens: Non-compliance with general data processing principles The French DPA (CNIL) imposed a fine of EUR 400,000 on RATP (the operator of the public transport system in Paris). In May 2020, a trade union filed a complaint with the CNIL… FRANCE ·CNIL ·Art. 5, 32 Retention Period Accountability Security Nov 4, 2021
€5,000 S.P.E.E.H. Hidroelectrica S.A.: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 5,000 on S.P.E.H. Hidroelectrica S.A.. The controller had notified the DPA of several breaches of personal data protection… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Controllers Nov 1, 2021
€500,000 Address Broker: Insufficient fulfilment of data subjects rights The Austrian DPA has imposed a fine of EUR 500,000 on an address broker. The controller provided a form for data subjects to exercise their rights. The controller regularly did… AUSTRIA ·DSB ·Art. 12 Personal Data Controllers Supervisory Authorities Sep 28, 2021
€8,000 Rhodes Municipal Transport Company: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 8,000 on the Rhodes Municipal Transport Company. A former employee had filed a complaint against the controller with the DPA. The former… GREECE ·HDPA ·Art. 5, 12, 15 Personal Data Controllers Supervisory Authorities Sep 3, 2021
€20,100 Danish Immigration Agency: Insufficient technical and organisational measures to ensure information security The Danish DPA has imposed a fine of EUR 20,100 on the Danish Immigration Agency. Media reports brought the DPA's attention to possible logging errors in one of the agency's IT… DENMARK ·Datatilsynet (DK) ·Art. 5, 32 Security Privacy by Design & Default Public Authority Aug 17, 2021
€600 Private individual: Insufficient legal basis for data processing The Austrian DPA has imposed a fine of EUR 600 on a private individual. A private individual had sent a document obtained in a court case between the data subject and himself to… AUSTRIA ·DSB ·Art. 9 Personal Data Processors Legitimate Interest Aug 5, 2021
IT services company: Insufficient technical and organisational measures to ensure information security A Croatian IT company provides IT services to entities such as mobile operators, banks and state institutions in Croatia, as well as to companies abroad (USA, Great Britain, the… CROATIA ·AZOP ·Art. 32 Controllers Security Processors Jul 5, 2021