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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€1,500 SLOVAKIA DPA: Insufficient cooperation with supervisory authority The Slovak DPA has imposed a fine of EUR 1,500 on an unkown controller. The controller obstructed an inspection of the DPA. Slovak Data Protection Office ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Controllers Jan 1, 2024
€60,000 Company: Insufficient technical and organisational measures to ensure information security The DPA of Berlin imposed a fine of EUR 60,000 on a healthcare company. The company offers practice management software that includes a patient communication portal with… GERMANY ·Insufficient technical and organisational measures to ensure information security Data Breaches Security Privacy by Design & Default Jan 1, 2024
€200 Civic Association: Insufficient legal basis for data processing The Slovak DPA has imposed a fine of EUR 200 on a civic association. The controller violated the principle of lawfulness of processing. SLOVAKIA ·Slovak Data Protection Office ·Insufficient legal basis for data processing Controllers IP Address Processing Agreement Jan 1, 2024
€41 GERMANY DPA: €41 fine The DPA of Hessen has imposed fines totaling EUR 13,486 on 41 data controllers. In its 2024 activity report, the DPA of Hesse reported a total of 47 fines that year. Six of these… Unknown Supervisory Authorities Fines Controllers Jan 1, 2024
€3,300 Doctor´s Office: Insufficient legal basis for data processing The DPA of Hessen has imposed a fine of EUR 3,300 on a doctor´s office. While responding to negative Google reviews, the controller revealed health data about the reviewers. GERMANY ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Healthcare Controllers Types of Special Categories of Personal Data Jan 1, 2024
€3,700 Doctor´s Office: Insufficient legal basis for data processing The DPA of Hessen has imposed a fine of EUR 3,700 on a doctor´s office. While responding to negative Google reviews, the controller revealed health data about the reviewers. GERMANY ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Healthcare Controllers Types of Special Categories of Personal Data Jan 1, 2024
Private individual: Insufficient legal basis for data processing The DPA of Hamburg has imposed five fines of private individuals for taking or storing photos of individuals without their consent. GERMANY ·HmbBfDI ·Insufficient legal basis for data processing Consent Fines Processing Agreement Jan 1, 2024
€2,500 Doctor´s Office: Insufficient technical and organisational measures to ensure information security The DPA of Hessen has imposed a fine of EUR 2,500 on a doctor´s office. The controller hired an office manager who worked partly from home. The manager worked with patient files,… GERMANY ·Art. 5, 6, 9 +1 ·Insufficient technical and organisational measures to ensure information security Controllers Security Healthcare Jan 1, 2024
€12,000 Company: Insufficient fulfilment of data subjects rights The Lithuanian DPA has imposed a fine of EUR 12,000 on a company providing vehicle history check services. The controller refused a data subject's request to rectify personal data… LITHUANIA ·VDAI ·Art. 5, 15, 16 Personal Data Accuracy Controllers Jan 1, 2024
€6.5M THE PHONE HOUSE SPAIN, S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA has imposed a fine of EUR 6.5 million on THE PHONE HOUSE SPAIN, S.L. The controller had suffered a ransomware attack affecting personal data of 13 million… AEPD ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Controllers Dec 27, 2023
€16,600 Reykjanesbær municipality: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 16,600 on the municipality of Reykjanesbær. The municipality had used the Google Education system without sufficiently complying with… ICELAND ·Persónuvernd ·Art. 5, 24, 28 Storage Limitation Retention Period Processors Dec 6, 2023
€13,300 City of Reykjavik: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 13,300 on the city of Reykjavik. The city had used the Google Education system in schools without sufficiently complying with data… ICELAND ·Persónuvernd ·Art. 5, 24, 28 Processors Controllers Supervisory Authorities Dec 6, 2023
€16,600 Garðabær municipality: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 16,600 on the municipality of Garðabær. The municipality had used the Google Education system without sufficiently complying with data… ICELAND ·Persónuvernd ·Art. 5, 24, 28 Storage Limitation Retention Period Controllers Dec 6, 2023
€20,000 City of Kópavogur: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 20,000 on the city of Kópavogur. The city had used the Google Education system without sufficiently complying with data protection… ICELAND ·Persónuvernd ·Art. 5, 24, 28 Storage Limitation Retention Period Processors Dec 6, 2023
€18,600 City of Hafnarfjörður: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 18,600 on the city of Hafnarfjörður. The city had used the Google Education system without sufficiently complying with data protection… ICELAND ·Persónuvernd ·Art. 5, 24, 28 Storage Limitation Retention Period Processors Dec 6, 2023
€26,500 Östersund Municipality's Department for Children and Education: Insufficient technical and organisational measures to ensure information security The Swedish DPA has imposed a fine of EUR 26,500 on the Östersund Municipality's Department for Children and Education. The authority had failed to carry out a data protection… SWEDEN ·Art. 35 ·Insufficient technical and organisational measures to ensure information security DPIA Security Supervisory Authorities Nov 28, 2023
€600,000 GROUPE CANAL +: Insufficient fulfilment of data subjects rights The French DPA has imposed a fine of EUR 600,000 on GROUPE CANAL+ for multiple violations of the GDPR. The DPA determined that the data controller failed to demonstrate that it… FRANCE ·CNIL ·Art. 7, 12, 13 +5 Personal Data Controllers Data Breaches Oct 12, 2023
€1,000 GREECE DPA: Non-compliance with general data processing principles Unlawful disclosure of health data. HDPA ·Art. 5 ·Non-compliance with general data processing principles Processing Supervisory Authorities Health Data Oct 11, 2023
€1,040 Self Employed Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,040 on a self employed person. The accused's website did not comply with GDPR requirements for cookies, as it processed data before… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 5, 13 Personal Data Supervisory Authorities Consent Sep 26, 2023
€600 Private individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 600 on a private individual. The controller had installed video surveillance cameras which, among other things, also covered the… SPAIN ·AEPD ·Art. 5, 13 Retention Period Personal Data Controllers Sep 25, 2023
€17,000 FEDERACIÓN DE BALONMANO DE CASTILLA LA MANCHA: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 17,000 on FEDERACIÓN DE BALONMANO DE CASTILLA LA MANCHA. Athletes were required to upload the vaccination certificate against COVID with… SPAIN ·AEPD ·Art. 9, 13 Personal Data Controllers Healthcare Sep 25, 2023
€200,000 SAF LOGISTICS: Non-compliance with general data processing principles The French DPA has fined SAF LOGISTICS EUR 200,000. An employee reported to the DPA that the controller had collected data on the private lives of its employees. During its… FRANCE ·CNIL ·Art. 5, 9, 10 +1 Criminal Data Controllers Processing Sep 18, 2023
€5,000 Nimbus s.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 5,000 on Nimbus s.r.l.. The controller had introduced a biometric attendance system at the workplace without adequately informing the… ITALY ·Garante ·Art. 5, 9, 13 Controllers Consent Supervisory Authorities Sep 14, 2023
€1,600 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,600 on a legal person. The accused did not comply with the data subject's request to delete their data from its database and sent them… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 12 Personal Data Supervisory Authorities Processing Agreement Aug 31, 2023
Multiple website operators: Czech Data Protection Auhtority (UOOU) In the period from January 2023 to July 2023, the Czech DPA imposed fines totaling EUR 178,000, with the highest fine being EUR 36,000. These fines were imposed due to unlawful… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Unknown Integrity and Confidentiality Principle Cookies Fines Aug 2, 2023
€3,570 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 3,570 on a legal person. Following the complaint, the Office for personal data protection carried out an inspection of the accused's… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 13, 44 International Transfer Personal Data Supervisory Authorities Aug 1, 2023
€600 Private individual: Insufficient legal basis for data processing The Spanish DPA has fined a private individual. An individual had filed a complaint with the DPA because another individual had written reviews on the internet using a photo of… SPAIN ·AEPD ·Art. 6 Consent Processing Agreement Supervisory Authorities Jul 26, 2023
€45,000 Municipality of Modica: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 45,000 on the municipality of Modica for monitoring waste disposal sites with CCTV without providing sufficient information to citizens.… ITALY ·Garante ·Art. 5, 12, 13 +3 Public Authority Supervisory Authorities Monitoring Jul 18, 2023
€600 Private individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 600 on a private individual. The controller had installed video surveillance cameras which, among other things, covered a neighbor… SPAIN ·AEPD ·Art. 5, 13 Retention Period Personal Data Controllers Jun 30, 2023
€1M Autostrade per l'Italia spa: Non-compliance with general data processing principles The Italian DPA has fined Autostrade per l'Italia spa ('ASPI') EUR 1 million for unlawfully processing the data of approx. 100,000 registered users of the toll reimbursement app… ITALY ·Garante ·Art. 5, 13, 28 Controllers Processors Fairness & Transparency Jun 22, 2023
€1,560 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,560 on a legal person. The accused missed the deadline for the required information on action taken to the data subject when it did not… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 12 Personal Data Supervisory Authorities Video Surveillance Jun 20, 2023
€210,000 Piraeus Bank: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 210,000 on Piraeus Bank. During its investigation, the DPA found that the bank had processed personal data of customers in violation of… GREECE ·HDPA ·Art. 5, 6, 15 +1 Personal Data Privacy by Design & Default Security Jun 12, 2023
€84,000 UNITED PARCEL SERVICE ESPAÑA LTD. Y CIA SRC: Insufficient technical and organisational measures to ensure information security The Spanish DPA has imposed a fine on UNITED PARCEL SERVICE ESPAÑA LTD. Y CIA SRC a fine. A person had filed a complaint against the controller because a package addressed to them… SPAIN ·AEPD ·Art. 5, 32 Controllers Security Processing Agreement Jun 7, 2023
€20,000 Azienda Usl Toscana Sud Est.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 20,000 against Azienda Usl Toscana Sud Est. The controller had put up an information poster in the emergency room showing a healthcare… ITALY ·Garante ·Art. 2, 5, 9 +1 Personal Data Healthcare Controllers Jun 1, 2023
€380,000 Sports betting operator: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 380,000 on a sports betting operator. AZOP had received a complaint from a data subject, stating that the controller had obtained… CROATIA ·AZOP ·Art. 6, 13, 25 +1 Retention Period Controllers Personal Data May 18, 2023
€1,200M Meta Platforms Ireland Limited: Insufficient legal basis for data processing The Irish DPA (DPC) has fined Meta Platforms Ireland Limited EUR 1.2 billion. This is the highest fine imposed to date under the GDPR. In its decision, the DPC found that Meta had… DPC ·Art. 46 Processing Agreement International Transfer Supervision May 12, 2023
€3,810 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 3,810 on a legal person. The accused unlawfully processed the personal data of an unspecified number of creditors to purchase their claims… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Personal Data Supervisory Authorities Processing Agreement May 4, 2023
€2.3M Debt collection agency: Insufficient technical and organisational measures to ensure information security The Croatian DPA (AZOP) has imposed a fine of EUR 2,265,000 on a debt collection agency. The fine is the highest ever imposed by AZOP. AZOP had received an anonymous complaint in… CROATIA ·AZOP ·Art. 6, 13, 28 +1 Controllers Personal Data Security May 4, 2023
€176,000 Roma Capitale: Non-compliance with general data processing principles The Italian DPA imposed a fine of EUR 176,000 on Roma Capitale. The city had provided data of women who had abortions to the company in charge of the funeral, which included the… ITALY ·Garante ·Art. 2, 5, 9 +3 Personal Data Processing Supervisory Authorities Apr 27, 2023
€239,000 Ama S.p.a.: Insufficient legal basis for data processing The Italian DPA imposed a fine of EUR 239,000 on Ama S.p.a.. Ama is in charge of the administration of certain cemeteries in Rome. The city of Rome had provided data of women who… ITALY ·Garante ·Art. 2, 28, 29 +1 Personal Data Processing Supervisory Authorities Apr 27, 2023
€600 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 600 on a legal person. The order was issued based on the carried out inspection. The accused did not provide information on its website… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 12 Personal Data Supervisory Authorities Processing Apr 17, 2023
€15,000 Citynews S.p.A.: Non-compliance with general data processing principles The Italian DPA has fined Citynews S.p.A. EUR 15,000. The controller had published an article in a newspaper reporting on the arrest of an individual, including health data of the… ITALY ·Garante ·Art. 5, 9 Personal Data Controllers Types of Special Categories of Personal Data Apr 14, 2023
€770 Secretary of the Central Election Commission Konstantin Ninov: Insufficient legal basis for data processing The Bulgarian DPA has imposed a fine of EUR 770 on Konstantin Ninov, a secretary of the central election commission. The controller forwarded personal data, including voter lists,… BULGARIA ·CPDP ·Art. 6 Personal Data Controllers Public Authority Apr 6, 2023
€3,000 Tensa Art Design SRL: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 3,000 on Tensa Art Design SRL. An individual had filed a complaint for receiving promotional messages despite having filed an objection… ROMANIA ·ANSPDCP ·Art. 21 Personal Data Direct Marketing Right to Object Apr 4, 2023
€30,000 Bolzano municipality: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 30,000 on Bolzano municipality. The Bolzano health authority had reported a data breach to the DPA involving unauthorized access to the… ITALY ·Garante ·Art. 5, 25, 32 +1 Data Breaches Integrity and Confidentiality Principle Security Mar 23, 2023
€10,000 Informatica Alto Adige Spa: Insufficient technical and organisational measures to ensure information security The Italian DPA has fined Informatica Alto Adige Spa EUR 10,000. The municipality of Bolzano had reported a data protection breach to the DPA involving unauthorized access to the… ITALY ·Garante ·Art. 5, 32 Integrity and Confidentiality Principle Security Data Breaches Mar 23, 2023
€1,000 Centrul Medical dr. Furtună Dan: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 1,000 on Centrul Medical dr. Furtună Dan. The controller had sent results of a medical test via WhatsApp to the wrong recipient. As a… ROMANIA ·ANSPDCP ·Art. 32 Personal Data Security Controllers Mar 16, 2023
€1,020 Telecommunications Operator: Non-compliance with general data processing principles The Bulgarian DPA has imposed a fine of EUR 1,020 on a telecommunications operator. The controller did not implement sufficient identification methodes, resulting in a customer… BULGARIA ·CPDP ·Art. 5 Controllers Personal Data Telecommunications Mar 16, 2023
€125,000 CITYSCOOT: Non-compliance with general data processing principles The French DPA has imposed a fine of EUR 125,000 on CITYSCOOT, a company that rents out motor scooters for short periods. During its investigation, the DPA found that CITYSCOOT,… FRANCE ·CNIL ·Art. 5, 28, 82 Retention Period Controllers Processors Mar 16, 2023
€3,000 Aesse S.r.l.s.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 3,000 on Aesse S.r.l.s.. An individual had filed a complaint with the DPA due to the fact that the controller had made an unsolicited… ITALY ·Garante ·Art. 5, 6, 7 +5 Controllers Consent Supervisory Authorities Mar 9, 2023