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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€12M Vodafone Italia S.p.A.: Non-compliance with general data processing principles The company was fined EUR 12,251,601 for unlawfully processing personal data of millions of customers for telemarketing purposes. The proceedings were preceded by hundreds of… ITALY ·Garante ·Art. 5, 6, 7 +7 Personal Data Direct Marketing Accountability Nov 12, 2020
€900,000 Telecoms provider (1&1 Telecom GmbH): Insufficient technical and organisational measures to ensure information security Original Fine Summary: The Controller is a company offering telecommunication services. A caller could obtain extensive information on personal customer data from the company's… GERMANY ·BfDI ·Art. 32 Personal Data Controllers Security Nov 11, 2020
€3,000 Miguel Ibáñez Bezanilla, S.L.: Insufficient technical and organisational measures to ensure information security The company's website (license plate seller) requested personal information such as first and last name, copy of ID card and driver's license, and the car's VIN number, but… SPAIN ·AEPD ·Art. 13, 32 Encryption Security Supervisory Authorities Nov 10, 2020
Austrian DSB: Controller's use of social security number for statutory financial aid was The controller shared the data subject's social security number with a financial service provider in order to provide financial aid, to which the data subject did not consent. On… 2020-0.714.215 ·Austria ·Art. 4, 9 Controllers IP Address Personal Data Nov 5, 2020
€20M Marriott International, Inc: Insufficient technical and organisational measures to ensure information security Original Summary: The ICO issued a notice of its intention to fine Marriott International Inc due to a cyber incident which was notified to the ICO by Marriott in November 2018. A… UNITED KINGDOM ·ICO ·Art. 32 Personal Data Security Fines Oct 30, 2020
€50,000 Conseguridad SL: Insufficient involvement of data protection officer The company (private security company for video surveillance systems) did not have a data protection officer in breach of Art. 37 GDPR. SPAIN ·AEPD ·Art. 37 Supervisory Authorities Monitoring Video Surveillance Oct 26, 2020
€6,000 Cyprus Police: Insufficient technical and organisational measures to ensure information security A police officer had unauthorized access to a database holding personal data about vehicle owners and used the database for non-official purposes to pass information from the… Cyprus DPA ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Integrity and Confidentiality Principle Oct 22, 2020
€15,000 Vilnius City Municipality Administration: Non-compliance with general data processing principles During the data synchronization of the Population Information System of the Municipal Administration with the databases of the State Centre for Business Registers, the personal… LITHUANIA ·VDAI ·Art. 5 Integrity and Confidentiality Principle Personal Data Security Oct 21, 2020
€15,000 Bank of Cyprus Public Company Ltd: Insufficient technical and organisational measures to ensure information security The data subject made a claim for access to information according to Art. 15 GDPR, which could not be answered, since the insurance contract of the data subject could not be found… Cyprus DPA ·Art. 5, 15, 32 +1 ·Insufficient technical and organisational measures to ensure information security Notification Obligation Data Breaches Personal Data Oct 19, 2020
€600 Private Individual: Insufficient legal basis for data processing Between February and June 2020, a private individual published information about patients on his personal Facebook page. The information included health data in terms of Art. 4… AUSTRIA ·DSB ·Art. 5, 9 Health Data Healthcare Types of Special Categories of Personal Data Oct 19, 2020
€22M British Airways: Insufficient technical and organisational measures to ensure information security In July 2019, the ICO issued a notice of its intention to fine British Airways £183.39M for GDPR infringements which likely involve a breach of Art. 32 GDPR. The proposed fine… UNITED KINGDOM ·ICO ·Art. 5, 32 Personal Data Security Oct 16, 2020
€3,000 S.C. Marsorom S.R.L.: Insufficient technical and organisational measures to ensure information security Disclosure of personal data of customers on the companies website due to inadequate technical and organisational measures to ensure information security. ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Processing Oct 15, 2020
€80,000 Azienda Ospedaliera di Rilievo Nazionale 'Antonio Cardarelli' (Private Hospital): Insufficient technical and organisational measures to ensure information security According to the data protection authority, personal information about participants in a public competition had been unlawfully disclosed online. The reason for this was that, due… ITALY ·Garante ·Art. 5, 6, 13 +2 Processors Controllers Personal Data Sep 30, 2020
€60,000 Scanshare s.r.l.: Insufficient technical and organisational measures to ensure information security According to the data protection authority, personal information about participants in a public competition had been unlawfully disclosed online. The reason for this was that, due… ITALY ·Garante ·Art. 5, 6, 9 +1 Controllers Personal Data Security Sep 30, 2020
€11,200 Warsaw University of Life Sciences: Insufficient technical and organisational measures to ensure information security Theft of a private notebook belonging to a university employee who also used this device for business purposes and on which personal data of candidates for study at SGGW was… POLAND ·UODO ·Art. 32 Security Personal Data Education Sep 8, 2020
€2,000 Sanatatea Press Group S.R.L.: Insufficient technical and organisational measures to ensure information security Sending the personal data collected for the registration for an online course to other participants due to a technical failure. ROMANIA ·ANSPDCP ·Art. 5, 32 Personal Data Security Processing Sep 8, 2020
€2,000 Istituto Comprensivo Statale Crucoli Torretta: Insufficient technical and organisational measures to ensure information security Publication of personal data of students on the website of the Institute with, inter alia, notes about health and progress in school due to technical failure. ITALY ·Garante ·Art. 5, 32 Personal Data Security Education Sep 7, 2020
€3,000 Barcelona Airport Security Guard Association ('AVSAB'): Non-compliance with general data processing principles A member of the AVSAB security committee used WhatsApp to send messages to private phone numbers containing personal information about employees. This was a violation of the… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Controllers Processing Sep 7, 2020
€276,000 Bergen Municipality: Insufficient technical and organisational measures to ensure information security In October 2019, the Data Protection Authority was informed by the Municipality of Bergen about a data breach in connection with the municipality's tool for communication between… NORWAY ·Datatilsynet (NO) ·Art. 5, 32 Personal Data Security Public Authority Sep 3, 2020
DSB: online article about former politician is journalistic processing under Art. 85 GDPR In June 2019, the complainant requested erasure of her personal data from the respondent's website, claiming that an article on that website contained wrong statements about her.… 2020-0.303.727 ·Austria ·Art. 17, 85 Right to be Forgotten Personal Data Controllers Sep 1, 2020
€500 Apartment building owners association: Insufficient legal basis for data processing Export of a still image from a video surveillance system and posting of the image on the billboard of the building without sufficient legal basis. In addition, violation of the… ROMANIA ·ANSPDCP ·Art. 5, 6, 12 +3 Personal Data Security Processing Sep 1, 2020
€5,000 Basketball Federation of Castilla and Leon: Insufficient legal basis for data processing The Basketball Association transmitted personal data to third parties, which were subsequently published on the Internet without consent of the data subjects. In addition, the… SPAIN ·AEPD ·Art. 5, 6 Integrity and Confidentiality Principle Personal Data Security Aug 28, 2020
€65,000 Cork University Maternity Hospital: Insufficient technical and organisational measures to ensure information security The „Data Protection Authority of Ireland“ imposed a fine on Cork University Maternity Hospital (CUMH) after the personal data of 78 patients was discovered disposed of in a… IRELAND ·DPC ·Art. 5, 32 Personal Data Security Health Data Aug 18, 2020
€85,000 Tusla Child and Family Agency: Insufficient technical and organisational measures to ensure information security The Irish DPA (DPC) fined Tusla Child and Family Agency EUR 85,000. The controller had reported 71 data breaches to the Irish DPA that occurred between May 25 and November 16,… IRELAND ·DPC ·Art. 32 Security Controllers Personal Data Aug 12, 2020
€5,000 National Institute for Social Security - Department of the Province of Brescia: Insufficient fulfilment of data subjects rights ⇄ Failure to graint access to personal health data of a data subject according to Art. 15 GDPR. ITALY ·Garante ·Art. 15 Personal Data Healthcare Health Data Aug 4, 2020
€20,100 PrivatBo A.M.B.A.: Insufficient technical and organisational measures to ensure information security The company had distributed USB sticks to tenants in the context of a sale of real estate, which contained not only non-personal information on the real estate objects in question… DENMARK ·Datatilsynet (DK) ·Art. 5, 32 Security Personal Data Supervisory Authorities Aug 4, 2020
€2,000 Romanian Post National Company: Insufficient technical and organisational measures to ensure information security Processing of personal data, namely the telephone numbers and e-mail addresses of 81 data subjects, by the Romanian Post as data controller, failing appropriate technical and… ROMANIA ·ANSPDCP ·Art. 32 Security Pseudonymization Personal Data Jul 30, 2020
€5,000 SC Cntar Tarom SA: Insufficient technical and organisational measures to ensure information security Unauthorised disclosure of the data of five Tarom passengers due to inadequate technical and organisational measures for secure data processing. Among other things, the company… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Processing Jul 27, 2020
€70,000 Xfera Moviles S.A.: Non-compliance with general data processing principles A data subject had received a call from another Xfera Móviles customer who stated that the company had charged his bank account with an invoice, disclosing the personal details of… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Personal Data Security Jul 20, 2020
€800,000 Iliad Italia S.p.A.: Non-compliance with general data processing principles The fine relates to data protection infringements concerning the processing of customer data for the activation of SIM cards and the manner in which payment data was recorded. In… ITALY ·Garante ·Art. 5, 25 Integrity and Confidentiality Principle Personal Data Security Jul 13, 2020
€5,000 Global Business Travel Spain SLU: Insufficient technical and organisational measures to ensure information security The fine was preceded by an employee's access to health data of a person concerned. In the course of its investigations, the Data Protection Authority found that Global Business… AEPD ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Controllers Security Healthcare Jul 10, 2020
€46,660 Municipality of Rælingen: Insufficient technical and organisational measures to ensure information security Fine for the processing of children's health data in connection with disability through the digital learning platform 'Showbie'. The Municipality had failed to carry out a Data… NORWAY ·Datatilsynet (NO) ·Art. 32, 35 DPIA Security Personal Data Jul 10, 2020
€55,000 Xfera Moviles S.A.: Insufficient technical and organisational measures to ensure information security The company had changed a contract for a mobile phone connection to a new owner, whereby the personal data of a data subject such as his address and telephone numbers were freely… SPAIN ·AEPD ·Art. 5, 32 Integrity and Confidentiality Principle Personal Data Security Jul 10, 2020
€15,000 Proleasing Motors SRL: Insufficient technical and organisational measures to ensure information security The company had failed to take adequate technical and organisational measures to ensure data security, which led to the publication on Facebook of a document containing a password… ROMANIA ·ANSPDCP ·Art. 32 Security Right of Access Personal Data Jul 9, 2020
€24,000 Iberdrola Clientes: Non-compliance with general data processing principles A third person had received an electricity bill with personal details such as name, address and bank account of another customer. The reason for this was that Iberdola Clientes… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Security Personal Data Jul 2, 2020
€1.2M Allgemeine Ortskrankenkasse ('AOK') (health insurance company): Insufficient technical and organisational measures to ensure information security From 2015 to 2019, AOK Baden-Württemberg (insurance organization) organized competitions on various occasions and collected personal data of the participants, including their… GERMANY ·Art. 5, 6, 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Insurance Jun 30, 2020
€112,000 Østfold HF Hospital: Insufficient technical and organisational measures to ensure information security It was found that Østfold HF Hospital had stored patient data, including sensitive data such as the reason for hospitalisation, during the period 2013-2019 without controlling… NORWAY ·Datatilsynet (NO) ·Art. 32 Security Personal Data Health Data Jun 22, 2020
€4,000 Enel Energie: Insufficient technical and organisational measures to ensure information security Failure to take adequate measures to prevent unauthorised disclosure of personal data. The fine was preceded by a complaint about the disclosure of personal data of the data… ROMANIA ·ANSPDCP ·Art. 32 Personal Data Security Supervision Jun 18, 2020
€288,000 Digi Távközlési Szolgáltató Kft. ('Digi') (electronic communication service provider): Insufficient technical and organisational measures to ensure information security The company had infringed the principles of purpose limitation and storage restriction because its database contained a large amount of customer data which were no longer relevant… HUNGARY ·NAIH ·Art. 5, 32 Storage Limitation Security Retention Period Jun 12, 2020
€3,000 Telekom Romania: Insufficient technical and organisational measures to ensure information security Inadequate security measures of the company had led to unlawful processing of personal data without verifying their accuracy. For this reason, a fine was imposed on Telekom… ANSPDCP ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Integrity and Confidentiality Principle Jun 11, 2020
€2,000 Attorney: Insufficient technical and organisational measures to ensure information security In the course of proceedings, an attorney submitted documents whose backs contained personal data of other parties. SPAIN ·AEPD ·Art. 32 Security Personal Data Insurance Jun 9, 2020
€72,000 Taksi Helsinki: Non-compliance with general data processing principles Among other things, the company had not assessed the risks and consequences of processing personal data before introducing a camera surveillance system that records audio and… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 6, 35 Retention Period DPIA Personal Data May 29, 2020
€5,000 Banca Comercială Română SA: Insufficient technical and organisational measures to ensure information security The data protection authority finds that the company has not taken adequate technical and organisational measures to ensure an adequate level of information security. This applies… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Insurance May 5, 2020
€134,000 Telenor Norge AS: Insufficient technical and organisational measures to ensure information security Fines for security breaches in a voice mailbox function. NORWAY ·Datatilsynet (NO) ·Art. 32 Security Telecommunications Fines May 3, 2020
€18,700 National Government Service Centre (NGSC): Insufficient fulfilment of data breach notification obligations The DPA's decision shows that it took almost five months for the company to notify the data subjects of a data breach and almost three months for the DPA to receive a notification… SWEDEN ·IMY ·Art. 33, 34 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Apr 29, 2020
€3,000 Telekom Romania Communications SA: Insufficient technical and organisational measures to ensure information security The company had not taken sufficient technical and organizational measures to ensure the accuracy of personal data transmitted by telephone for the conclusion of contracts. This… ANSPDCP ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Telecommunications Apr 23, 2020
€2,000 Ιγνατιάδης Νικόλαος και ΣΙΑ Ε.Ε.: Non-compliance with general data processing principles The Hellenic DPA (HDPA) has imposed a fine of EUR 2,000 on Ιγνατιάδης Νικόλαος και ΣΙΑ Ε.Ε. The controller had installed surveillance cameras covering areas where its employees… GREECE ·HDPA ·Art. 5, 6 Retention Period Controllers Security Apr 7, 2020
€4,150 Vodafone Romania: Insufficient technical and organisational measures to ensure information security The company has sent an email to a customer which contained personal data of another customer due to inadequate technical and organisational measures to ensure information… ANSPDCP ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Telecommunications Mar 25, 2020
€3,000 Enel Energie: Insufficient technical and organisational measures to ensure information security The company has sent an email to a client which contained personal data of another client since the company failed to implement adequate technical and organisational measures to… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Processing Mar 25, 2020
€15,000 CP&A: Insufficient technical and organisational measures to ensure information security The Dutch DPA (AP) has imposed a fine of EUR 15,000 on CP&A. The controller had documented both the causes of illness and specific complaints of the data subjects as part of the… THE NETHERLANDS ·AP ·Art. 9, 32 Security Healthcare Controllers Mar 24, 2020