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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€3,000 FUENSANTA S.L.: Insufficient cooperation with supervisory authority The controller failed to provide information requested by the Spanish DPA (AEPD) for investigative purposes. SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Controllers Nov 23, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. A data subject had filed a complaint against the data… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Nov 23, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España, S.A.U.. A data subject had filed a complaint with the DPA as the controller had transferred her cell phone line to… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Consent Nov 23, 2021
€3,000 SPAIN DPA: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a company. The company had requested various personal data from customers for appointment bookings. The DPA found that… AEPD ·Art. 13 ·Insufficient fulfilment of information obligations Supervisory Authorities Personal Data Controllers Nov 22, 2021
€1,000 Neighborhood community: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 1000 on a neighborhood community. The reason for this was that the information sign about a video surveillance system did not contain… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Nov 22, 2021
€30,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. A data subject had filed a complaint with the AEPD against the data controller. The data subject states that he… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Nov 15, 2021
€2,900 Vodafone România SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 2,900 on VODAFONE România S.A.. The company had reported a data breach to the DPA in accordance with Art. 33 GDPR. In the… ROMANIA ·ANSPDCP ·Art. 3, 32 Data Breaches Personal Data Security Nov 14, 2021
€1,500 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 1,500 on a company. The company had installed a video surveillance system to ensure that their customers would not have to… CNPD (LU) ·Art. 5, 13 ·Non-compliance with general data processing principles Supervisory Authorities Retention Period Controllers Nov 9, 2021
€2,000 COOPERA RC SERVICES, S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 2,000 on COOPERA RC SERVICES. The controller had not provided sufficient contact details through which data subjects could… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Nov 2, 2021
€1,000 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,000 on a legal person. For at least two months, the accused incorrectly included 50 entities in the published list of processors, even… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 12 Personal Data Controllers Supervisory Authorities Nov 1, 2021
€1,000 IKEA ROMÂNIA SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 1,000 on IKEA ROMÂNIA SA. The controller had sent a notification to the DPA about a personal data breach under Art. 33 GDPR.… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Notification Obligation Personal Data Nov 1, 2021
€5,000 S.P.E.E.H. Hidroelectrica S.A.: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 5,000 on S.P.E.H. Hidroelectrica S.A.. The controller had notified the DPA of several breaches of personal data protection… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Controllers Nov 1, 2021
€2,000 Anfiteatro Flavio s.r.l.: Insufficient fulfilment of information obligations The Italian DPA (Garante) has imposed a fine of EUR 2,000 on Anfiteatro Flavio s.r.l.. During an administrative inspection of a hotel managed by Anfiteatro Flavio, the police… ITALY ·Garante ·Art. 13 Controllers Supervisory Authorities Video Surveillance Oct 28, 2021
€2,000 OTTO s.r.l.: Insufficient fulfilment of information obligations The Italian DPA (Garante) has imposed a fine of EUR 2,000 on OTTO s.r.l.. During an administrative inspection of a store managed by OTTO, the police found that a video… ITALY ·Garante ·Art. 13 Controllers Supervisory Authorities Video Surveillance Oct 28, 2021
€15,400 LUXEMBOURG DPA: Insufficient involvement of data protection officer The Luxembourg DPA has imposed a fine of EUR 15,400 on a company. According to the DPA, the controller failed to involve the data protection officer in all matters related to the… CNPD (LU) ·Art. 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Personal Data Oct 27, 2021
€13,500 Car importer: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 13,500 on a car importer. A customer of one of the company's authorized repair shops filed a complaint with the DPA due to receiving… HUNGARY ·NAIH ·Art. 5, 6, 12 +1 Personal Data Controllers Supervisory Authorities Oct 27, 2021
€18,700 Company: Insufficient involvement of data protection officer The DPA of Luxembourg has imposed a fine of EUR 18,700 on a company. During its investigation, the DPA first found that the controller's public website did not include direct… LUXEMBOURG ·CNPD (LU) ·Art. 37, 38, 39 Supervisory Authorities Controllers Processing Oct 27, 2021
€64,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject had filed a complaint against the data… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Oct 26, 2021
€40,000 VODAFONE SERVICIOS, S.L.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on VODAFONE SERVICIOS, S.L.U.. A data subject has filed a complaint with the AEPD against the data controller. The data subject states… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Oct 26, 2021
€40,000 VODAFONE SERVICIOS, S.L.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on VODAFONE SERVICIOS, S.L.U.. A data subject filed a complaint with the DPA against the controller. The data subject is a client of the… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Telecommunications Oct 26, 2021
€3,000 MERCEDES GERENCIA, S.L.: Insufficient cooperation with supervisory authority The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on MERCEDES GERENCIA, S.L.. The controller failed to respond to a request for information from the DPA in a timely manner. SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Controllers Oct 25, 2021
€5,000 Glove Technology SRL: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) has imposed a fine of EUR 5,000 on Glove Technology SRL. The controller had installed a video surveillance system that audiovisually monitored employees… ROMANIA ·ANSPDCP ·Art. 5, 6 Controllers Processing Personal Data Oct 21, 2021
€3M CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 3,000,000 on CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.. An individual had filed a complaint against the controller. The reason… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Oct 21, 2021
€2,000 BEEPING FULFILMENT S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has fined BEEPING FULFILMENT S.L. in the amount of EUR 2,000. The controller had not provided the required information about the purposes and… SPAIN ·AEPD ·Art. 13 Controllers Supervisory Authorities Processing Oct 19, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined Vodafone España, S.A.U. EUR 40,000. An individual had filed a complaint with the DPA against Vodafone for debiting his bank account in May 2020… SPAIN ·AEPD ·Art. 6 Controllers Telecommunications Processing Oct 19, 2021
€11,800 HIV Scotland: Insufficient technical and organisational measures to ensure information security The British DPA (ICO) has imposed a fine of EUR 11,800 on the non-profit organization HIV Scotland. The controller had sent an e-mail to 105 people, with e-mail addresses on the… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Personal Data Controllers Oct 18, 2021
€13,200 LUXEMBOURG DPA: Insufficient involvement of data protection officer The DPA from Luxembourg has imposed a fine of EUR 13,200 on a company. According to the DPA, the controller firstly failed to involve the data protection officer in all matters… CNPD (LU) ·Art. 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Personal Data Oct 13, 2021
€40,000 Vodafone España, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A woman filed a complaint against the controller based on the fact that the controller had sent telephone bills… SPAIN ·AEPD ·Art. 5, 32 Integrity and Confidentiality Principle Controllers Security Oct 13, 2021
€18,000 LUXEMBOURG DPA: Insufficient involvement of data protection officer The DPA from Luxembourg has imposed a fine of EUR 13,200 on a company. According to the DPA, the controller failed to involve the data protection officer in all matters relating… CNPD (LU) ·Art. 37, 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Personal Data Oct 13, 2021
€10,000 MAF.COM ESQUI CLUB: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on MAF.COM ESQUI CLUB. The mother of an underage girl who had attended ski lessons with the controller filed a complaint… SPAIN ·AEPD ·Art. 7 Controllers Consent Processing Oct 11, 2021
DSB Austria: Publishing companies-register data on free ad-funded platform unlawful The data subject was a shareholder and managing director of two companies. The controller operated a free online search platform that allowed users to look up companies registered… 2021-0.698.184 ·Art. 6, 51, 57 +1 Legitimate Interest Lawful Basis Personal Data Oct 8, 2021
€30,000 ORANGE ESPAGNE, S.A.U.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on ORANGE ESPAGNE, S.A.U.. A data subject had filed a complaint with the DPA as she had received a total of 30 calls from Jazztel employees… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Telecommunications Oct 8, 2021
€5,300 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg has imposed a fine of EUR 5,300 on a company. The company had installed 75 surveillance cameras on its premises as well as tracking devices in some of its… CNPD (LU) ·Art. 5, 13 ·Non-compliance with general data processing principles Supervisory Authorities Retention Period Controllers Oct 6, 2021
€1,000 Store owner: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 1,000 on the owner of a store. The controller had installed a video surveillance system, however, without having placed signs… SPAIN ·AEPD ·Art. 13 Controllers Supervisory Authorities Video Surveillance Oct 4, 2021
€5,000 CALDERERIA Y SOLDADURA DE ESTRUCTURAS METALICAS, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined CALDERERIA Y SOLDADURA DE ESTRUCTURAS METALICAS, S.L. EUR 5,000 for unlawfully processing an individual's data. Previously, CYNGASA, S.L. had… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Oct 4, 2021
€2,000 Store owner: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 2,000 on the owner of a store. The controller had installed a video surveillance system that covered, among other things, a public… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Processing Oct 4, 2021
€5,000 CYNGASA, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 5,000 on CYNGASA, S.L.. The data subject, when requesting a work report, discovered that the controller had disclosed his personal… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Sep 29, 2021
€10,000 ACONCAGUA JUEGOS S.A.: Insufficient involvement of data protection officer The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on ACONCAGUA JUEGOS S.A.. The controller had failed to appoint a data protection officer and thus violated Art. 37 GDPR. SPAIN ·AEPD ·Art. 37 Supervisory Authorities Controllers Sep 29, 2021
€3,000 Bar owner: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined a bar owner EUR 3,000. A data subject had filed a complaint with the DPA. He had suffered an accident in the bar which was recorded by the… SPAIN ·AEPD ·Art. 5 Controllers Personal Data Processing Sep 28, 2021
€500,000 Address Broker: Insufficient fulfilment of data subjects rights The Austrian DPA has imposed a fine of EUR 500,000 on an address broker. The controller provided a form for data subjects to exercise their rights. The controller regularly did… AUSTRIA ·DSB ·Art. 12 Personal Data Controllers Supervisory Authorities Sep 28, 2021
€496,000 Ferde AS: Non-compliance with general data processing principles The Norwegian DPA has fined Ferde AS, a Norwegian toll company, EUR 496,000. Through a report on the state-owned broadcasting company NRK, the Norwegian DPA became aware that… NORWAY ·Datatilsynet (NO) ·Art. 5, 28, 32 +1 Processors Controllers International Transfer Sep 27, 2021
€3,000 SPAIN DPA: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a company. The company had requested various personal data from customers for appointment bookings. The DPA found that… AEPD ·Art. 13 ·Insufficient fulfilment of information obligations Supervisory Authorities Personal Data Controllers Sep 24, 2021
€900,000 Vattenfall Europe Sales GmbH: Insufficient data processing agreement The DPA from Hamburg has imposed a fine of EUR 900,000 on Vattenfall Europe Sales GmbH. The fine is related to data matching, which the controller had carried out in the period… GERMANY ·HmbBfDI ·Art. 12, 13 Controllers Personal Data Fairness & Transparency Sep 24, 2021
€18,000 CEDICO, CENTRO DE DIAGNÓSTICO POR LA IMÁGEN, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine on CEDICO, CENTRO DE DIAGNÓSTICO POR LA IMÁGEN, S.L.. The data subject filed a complaint with the AEPD. He had requested an MRI scan of… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Personal Data Controllers Sep 20, 2021
€5,000 La Prima S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the real estate portal La Prima S.r.l.. A data subject had filed a complaint against the controller with the DPA. She… ITALY ·Garante ·Art. 5, 6, 24 +1 Personal Data Controllers Consent Sep 16, 2021
€3.3M Sky Italia S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) has fined Sky Italia S.r.l. EUR 3,296,326 for illegal telemarketing. The DPA's decision followed a complex investigation launched after dozens of reports… ITALY ·Garante ·Art. 5, 6, 7 +5 Processors Direct Marketing Controllers Sep 16, 2021
€4,000 Frigorifica Botana S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 4,000 on Frigorifica Botana S.L.. The main activity of Frigorífica Botana is freezing, storing and processing seafood. Based on a… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Personal Data Sep 16, 2021
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject stated that, unauthorized third parties had… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Sep 14, 2021
€9,000 Website operator: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 9,000 on the controller of a website. A person had filed a complaint with the DPA due to the fact that the controller had… SPAIN ·AEPD ·Art. 6, 13 Personal Data Controllers Consent Sep 13, 2021
€1,000 Hairdressing salon: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 1,000 on a hairdressing salon. The controller had installed video surveillance cameras and had not properly informed the data… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Sep 13, 2021