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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€800,000 Roma Capitale: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 800,000 on Roma Capitale. The Garante had launched an investigation following a complaint from an individual who had complained… ITALY ·Garante ·Art. 5, 12, 13 +3 Controllers Fines Processors Jul 22, 2021
€1.8M SGAM AG2R LA MONDIALE: Non-compliance with general data processing principles The French DPA (CNIL) has fined private insurer SGAM AG2R LA MONDIALE EUR 1,750,000. The CNIL had carried out an inspection at the AG2R LA MONDIALE group in 2019. On this… FRANCE ·CNIL ·Art. 5, 13, 14 Storage Limitation Insurance Retention Period Jul 20, 2021
€67,900 Region of Syddanmark: Insufficient technical and organisational measures to ensure information security The Danish DPA (Datatilsynet) has fined the Region of Syddanmark EUR 67,900 for failing to comply with its obligation as a data controller to implement adequate security measures.… DENMARK ·Datatilsynet ·Art. 32 Data Breaches Notification Obligation Integrity and Confidentiality Principle Jul 16, 2021
€45,000 Telefónica Móviles España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined Telefónica Mobiles España, S.A.U. EUR 45,000. A data subject filed a complaint against the controller with the DPA. His complaint was based on the… SPAIN ·aepd ·Art. 6 Personal Data Controllers Consent Jul 12, 2021
€1,500 Aparcamiento Arcusa S.L.U.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 1,500 on Aparcamiento Arcusa S.L.U. The controller had installed video surveillance cameras which, among other things, also… SPAIN ·aepd ·Art. 5, 13 Video Surveillance IP Address Monitoring Jul 9, 2021
€50,000 Caixabank S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 50,000 on Caixabank S.A.. A data subject had filed a complaint with the DPA because he had received commercial advertising from… SPAIN ·aepd ·Art. 6 Personal Data Legitimate Interest Controllers Jul 8, 2021
€4,000 Malagatrom S.L.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 4,000 on Malagatrom S.L.U.. The data subject had purchased a product from the controller via the platform 'Amazon', which was… SPAIN ·aepd ·Art. 6 Personal Data Controllers Processing Agreement Jul 8, 2021
€5,000 Pediatrician: Insufficient fulfilment of data subjects rights The Hellenic DPA has fined a pediatrician EUR 5,000. A father had asked the controller to view the medical records contained in his child's patient file via e-mail. However, the… GREECE ·HDPA ·Art. 12, 15 Healthcare Health Data Healthcare Jul 8, 2021
€53,800 Nordbornholms Byggeforretning Aps: Insufficient legal basis for data processing The Danish DPA ( Datatilsynet) has imposed a fine of EUR 53,800 on Nordbornholms Byggeforretning Aps. In 2018, the DPA was contacted by a data subject who complained that his… DENMARK ·Datatilsynet ·Art. 5, 6 Legitimate Interest Controllers Personal Data Jul 7, 2021
€50,000 AEPD (Spain) - PS/00259/2020 A data subject exercised their right to object to receiving commercial communications against a bank (Bankia/Caixabank), after what whose DPO confirmed that the right had been… Art. 6, 22 Legitimate Interest Marketing Right to Object Jul 6, 2021
€4,200 Marbella Resorts S.L.: Insufficient data processing agreement The Spanish DPA (AEPD) has imposed a fine of EUR 7,000 on Marbella Resorts S.L.. In the case at hand, the data subject had booked a room in the hotel complex of the controller. On… SPAIN ·aepd ·Art. 28 Processing Agreement Controllers Processors Jul 6, 2021
Insurance company: Insufficient fulfilment of information obligations The DPA has ex officio, without prior notice, conducted a direct supervision over an insurance company based in Zagreb. Upon inspection of its business facility for carrying out… CROATIA ·azop ·Art. 13, 14 Video Surveillance Insurance Monitoring Jul 5, 2021
IT services company: Insufficient technical and organisational measures to ensure information security A Croatian IT company provides IT services to entities such as mobile operators, banks and state institutions in Croatia, as well as to companies abroad (USA, Great Britain, the… CROATIA ·azop ·Art. 32 Processors Data Breaches Security Jul 5, 2021
€25,000 Higher Education Institution: Non-compliance with general data processing principles The Finnish DPA imposed a fine of EUR 25,000 on a higher education institution for data protection violations in the processing of employee location data. The controller had… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 6 Controllers Employees Education Jul 5, 2021
€1,500 Private Individual: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 1,500 on a private individual. That private individual had published personal data of the data subject on a website without her… SPAIN ·aepd ·Art. 6 Personal Data Controllers IP Address Jul 2, 2021
€1,000 SPAIN DPA: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 1,000 on a company. The controller had used the personal data of a third party in order to obtain a microcredit. The DPA states… aepd ·Art. 6 ·Insufficient legal basis for data processing Controllers Personal Data Processing Agreement Jul 1, 2021
€3,000 Fundację Promocji Mediacji i Edukacji Prawnej Lex Nostra: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) has imposed a fine of EUR 3,000 on the Fundację Promocji Mediacji i Edukacji Prawnej Lex Nostra Foundation for the promotion of mediation and legal… POLAND ·UODO ·Art. 33, 34 Data Breaches Notification Obligation Article 19 GDPR - Notification of Rectification, Erasure or Restriction Jun 30, 2021
€12,500 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 12,500 on a company. The company had installed a video surveillance system for the purpose of protecting company property,… CNPD ·Art. 5, 13 ·Non-compliance with general data processing principles Video Surveillance IP Address Controllers Jun 29, 2021
€8,500 Magazine publisher: Insufficient legal basis for data processing The Finnish DPA has imposed a fine of EUR 8,500 on a magazine publisher. The DPA received four complaints against the magazine publisher for unsolicited telephone advertising.The… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 7, 12 +3 Direct Marketing Right to Object IP Address Jun 24, 2021
€10,000 TNT EXPRESS WORLDWIDE SPAIN, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on TNT EXPRESS WORLDWIDE SPAIN, S.L.. The data subject had placed a private order with the controller and had entered the… aepd ·Art. 5 ·Non-compliance with general data processing principles Personal Data IP Address Controllers Jun 22, 2021
€24,800 NORWAY DPA: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) has imposed a fine of EUR 14,800 on a company. The background to the case is a complaint by a former employee who learned that the company's… Datatilsynet ·Art. 5, 6, 13 +2 ·Insufficient legal basis for data processing Right to Object Controllers Personal Data Jun 22, 2021
€1.6M Storstockholms Lokaltrafik: Insufficient legal basis for data processing The Swedish DPA has fined Storstockholms Lokaltrafik (Stockholm Local Transport Company) EUR 1,600,000. The controller had equipped ticket inspectors with body-worn cameras, which… SWEDEN ·Art. 5, 6, 13 ·Insufficient legal basis for data processing Video Surveillance Monitoring Fairness & Transparency Jun 21, 2021
€35,300 Sopockie Towarzystwo Ubezpieczeń ERGO Hestia S.A.: Insufficient fulfilment of data breach notification obligations The controller had sent an email to that contained personal data of a customer to the wrong recipient. The leaked data included data such as the name, postal address of the data… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Jun 21, 2021
€20,000 UAB VS FITNESS: Non-compliance with general data processing principles The Lithuanian DPA (VDAI) has imposed a fine of EUR 20,000 on UAB VS FITNESS. After receiving a notification from an individual stating that scanning a fingerprint was necessary… LITHUANIA ·VDAI ·Art. 5, 9, 13 +2 DPIA Biometric Data Privacy Impact Assessment Jun 21, 2021
€28,400 Magyar Telekom Nyrt.: Insufficient fulfilment of data subjects rights The Hungarian DPA (NAIH) has imposed a fine of EUR 28,400 on Magyar Telekom Nyrt. The controller had mistakenly sent an e-mail newsletter to the data subject. This occurred due to… HUNGARY ·NAIH ·Art. 5, 6, 12 +2 Personal Data Controllers Telecommunications Jun 18, 2021
€34,000 Huppuís ehf: Non-compliance with general data processing principles The Icelandic DPA (Persónuvernd) has imposed a fine of EUR 34,000 on Huppuís ehf. A former employee filed a complaint against the controller with the DPA. The reason for this was… ICELAND ·Art. 5, 6, 12 +1 ·Non-compliance with general data processing principles Video Surveillance Employees Monitoring Jun 15, 2021
€500,000 BRICO PRIVÉ: Non-compliance with general data processing principles The French DPA (CNIL) has imposed a fine of EUR 500,000 on BRICO PRIVÉ. CNIL conducted three inspections at BRICO PRIVÉ between 2018 and 2021 and identified several deficiencies… FRANCE ·CNIL ·Art. 5, 13, 17 +2 Storage Limitation Personal Data Retention Period Jun 14, 2021
€1,200 Inmopiso Zaragoza S.L.: Insufficient fulfilment of information obligations The controller failed to provide accurate information about the data collection in accordance with Art. 13 GDPR. The original fine of EUR 2,000 was reduced to EUR 1,200 due to… SPAIN ·aepd ·Art. 13 Controllers Data Controller Supervisory Authorities Jun 14, 2021
€7,600 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 7,600 on a company. This company had installed a video surveillance system for the purpose of protecting the company's… CNPD ·Art. 5, 13 ·Non-compliance with general data processing principles Video Surveillance Employees Monitoring Jun 11, 2021
€15,000 LUXEMBOURG DPA: Insufficient involvement of data protection officer The DPA of Luxembourg (CNPD) has imposed a fine of EUR 15,000 on a company. During an investigation, the DPA found that the controller had not sufficiently involved the data… CNPD ·Art. 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Processing Agreement Jun 11, 2021
€7,200 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 7,200 on a company. The company had installed a video surveillance system to protect the company's assets, prevent… CNPD ·Art. 5, 13, 32 ·Non-compliance with general data processing principles Video Surveillance Employees Storage Limitation Jun 11, 2021
€40,000 Aeroporto Guglielmo Marconi di Bologna S.p.a.: Insufficient technical and organisational measures to ensure information security The identity of whistleblowers must be protected by special confidentiality rules, as the information processed is particularly sensitive and the risk of retaliation and… ITALY ·Garante ·Art. 5, 25, 32 Encryption Security Integrity and Confidentiality Principle Jun 10, 2021
€2.6M Foodinho s.r.l.: Non-compliance with general data processing principles The Italian DPA (Garante) has fined Foodinho s.r.l. EUR 2,600,000. Foodinho is an Italian food delivery service. The investigation against Foodinho mainly focused on the drivers… ITALY ·Garante ·Art. 5, 13, 22 +5 DPIA Privacy Impact Assessment IP Address Jun 10, 2021
€40,000 aiComply S.r.l.: Insufficient technical and organisational measures to ensure information security The identity of whistleblowers must be protected by special confidentiality rules, as the information processed is particularly sensitive and the risk of retaliation and… ITALY ·Garante ·Art. 28, 32 Security Integrity and Confidentiality Principle Encryption Jun 10, 2021
€34,800 Directorate of the Östra Skaraborg Rescue Service: Non-compliance with general data processing principles The Swedish DPA has imposed a fine of EUR 34,800 on the directorate of the Östra Skaraborg Rescue Service. The DPA had received information that several fire stations in Östra… SWEDEN ·Art. 5, 32 ·Non-compliance with general data processing principles Video Surveillance Monitoring Audit Logs Jun 9, 2021
€2,000 CZECH REPUBLIC DPA: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 2,000 on an unknown controller. The accused did not respond to the subject's request to disclose what information the accused was… UOOU ·Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Controllers Data Controller Jun 9, 2021
€20,000 Master Distancia S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 25,000 on Master Distancia S.A.. The controller had included personal data of the data subject in a credit report register without… SPAIN ·aepd ·Art. 6 Personal Data Controllers Education Jun 7, 2021
€19,600 Radiotelevisión del principado de Asturias: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 26,000 on Radiotelevisión del principado de Asturias. The fine consists of EUR 20,000 due to a violation of Art. 5 (1) c) GDPR and… SPAIN ·aepd ·Art. 5, 12 Video Surveillance Monitoring Audit Logs Jun 7, 2021
€6,000 Creator Energy S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 6,000 on Creator Energy S.L.. The controller had used the personal data of the data subject without his consent to conclude… SPAIN ·aepd ·Art. 6 Controllers Personal Data Consent Jun 4, 2021
€15,000 PURPLE SEA MΟΝΟΠΡΟΣΩΠΗ ΙΚΕ: Non-compliance with general data processing principles The Hellenic DPA has fined PURPLE SEA MΟΝΟΠΡΟΣΩΠΗ ΙΚΕ EUR 15,000 due to the illegal installation and operation of a video surveillance system. The controller had installed a video… GREECE ·HDPA ·Art. 5 Video Surveillance Monitoring Accountability Jun 3, 2021
€4,000 Avalos Consultores, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 4,000 on Avalos Consultores, S.L.. The data subject, who was a client of the controller, filed a complaint with the AEPD because… SPAIN ·aepd ·Art. 6 Processing Agreement Controllers Personal Data Jun 2, 2021
€18,000 LUXEMBOURG DPA: Insufficient involvement of data protection officer The DPA of Luxembourg has imposed a fine of EUR 18,000 on a company. According to the DPA, the controller firstly failed to involve the data protection officer in all matters… CNPD ·Art. 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Personal Data May 31, 2021
€39,700 BRAbank ASA: Insufficient technical and organisational measures to ensure information security The Norwegian DPA (Datatilsynet) has imposed a fine of EUR 39,700 on BRAbank ASA. The controller had reported a data breach to the DPA on September 6, 2019. On the controller's… NORWAY ·Datatilsynet ·Art. 24, 32 Data Breaches Security Processing Agreement May 28, 2021
€150,000 Azienda Provinciale per i Servizi Sanitari di Trento: Non-compliance with general data processing principles The Italian DPA (Garante) has fined Azienda Provinciale per i Servizi Sanitari di Trento EUR 150,000. The controller had accidentally forwarded 293 medical reports of 175 patients… ITALY ·Garante ·Art. 5, 9 Healthcare Healthcare IP Address May 27, 2021
€6,000 Desolasol Restauración, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined Desolasol Restauración S.L. EUR 6,000. The data subject had submitted a consumer complaint form to the restaurant because he was unable to… SPAIN ·aepd ·Art. 5 Personal Data IP Address Controllers May 25, 2021
€100,000 Vodafone España, SAU: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) has imposed a fine of EUR 100,000 on Vodafone España, S.A.U.. A data subject had filed a complaint with the Spanish DPA against the telecommunications… SPAIN ·aepd ·Art. 28 Telecommunications Processors Controllers May 25, 2021
€4,000 Alava Norte, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined Alava Norte, S.L. EUR 4,000. The controller had installed three 360° video surveillance cameras on the facade of one of its buildings to secure… SPAIN ·aepd ·Art. 5 Video Surveillance IP Address Monitoring May 25, 2021
€900 Managing Director of a company: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 1,500 on the managing director of a company. A data subject filed a complaint with the AEPD against the controller with whom he… SPAIN ·aepd ·Art. 13 Personal Data Controllers Processing Agreement May 25, 2021
€45,000 Telefónica de España, S.A.U: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 75,000 on Telefonica de España, S.A.U.. A data subject had filed a complaint with the AEPD against the telecommunications company.… SPAIN ·aepd ·Art. 6 Controllers Telecommunications Personal Data May 21, 2021
€3,000 Physician: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined a physician EUR 3,000. The controller had left his/her former clinic and started working in a new clinic. The complainant had taken over the… SPAIN ·aepd ·Art. 6 Healthcare Controllers Processing Agreement May 21, 2021