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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€20,000 FCA Italy s.p.a.: Insufficient fulfilment of data subjects rights The Italian DPA has fined FCA Italy s.p.a. EUR 20,000. A former customer of the controller had asked the controller to provide him with the transcripts of telephone conversations… Garante ·Art. 12 ·Insufficient fulfilment of data subjects rights Personal Data Controllers Supervisory Authorities Dec 16, 2021
€60,000 Banco Bilbao Vizcaya Argentaria S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Insurance Dec 16, 2021
€1,000 Università Telematica Internazionale Uninettuno: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 1,000 on Università Telematica Internazionale Uninettuno. A professor had filed a complaint with the DPA against the educational… ITALY ·Garante ·Art. 5 Retention Period Personal Data Processing Dec 16, 2021
€100,000 Ubi Banca spa: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 100,000 on Ubi Banca spa (now Intesa Sanpaolo spa). A data subject had filed a complaint with the DPA for receiving a letter from the… ITALY ·Garante ·Art. 5 Retention Period Personal Data Controllers Dec 16, 2021
€20,000 Corradi s.r.l.: Non-compliance with general data processing principles The company had left the e-mail account of the data subject active even after the termination of his employment and had automatically forwarded incoming e-mails. The company did… ITALY ·Garante ·Art. 5, 13, 157 Personal Data Processing Supervisory Authorities Dec 16, 2021
€50,000 IZA OBRAS Y PROMOCIONES, S.A.: Non-compliance with general data processing principles The Spanish DPA has fined IZA OBRAS Y PROMOCIONES, S.A. EUR 50,000. An employee had filed a complaint with the DPA against the company, alleging that the controller had… SPAIN ·AEPD ·Art. 5 Personal Data Retention Period Controllers Dec 14, 2021
€6.3M Grindr LLC: Insufficient legal basis for data processing The Norwegian DPA has fined Grindr LLC EUR 6.3 million. Grindr is a location-based social networking app designed for gay, bi, trans and queer people. In 2020, the Norwegian… NORWAY ·Datatilsynet (NO) ·Art. 6, 9 Personal Data Types of Special Categories of Personal Data Consent Dec 13, 2021
€2,000 SC Nobiotic Pharma SRL: Insufficient cooperation with supervisory authority Failure to provide requested information to the Romanian DPA within the required timeframe in violation of Art. 58 GDPR. ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Dec 13, 2021
€10,000 Warsaw University of Technology: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) has fined Warsaw University of Technology EUR 10,000. The university had reported a data breach to the authority pursuant to Art. 33 GDPR. One of the… POLAND ·UODO ·Art. 5, 24, 25 +1 Data Breaches Security Privacy by Design & Default Dec 9, 2021
€110,000 Limerick City and County Council: Insufficient fulfilment of data subjects rights The Irish DPA has fined Limerick City and County Council EUR 110,000. As part of an investigation, the DPA conducted an audit of the processing of personal data by the council or… IRELAND ·DPC ·Art. 12, 13, 15 Personal Data Right of Access Controllers Dec 9, 2021
€10,000 BELGIUM DPA: Insufficient fulfilment of data subjects rights The Belgian DPA has imposed a fine of EUR 10,000 against a company. The data subject had repeatedly received mail with advertising content from a company, although he had objected… APD/GBA ·Art. 12, 14, 15 +2 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Direct Marketing Dec 8, 2021
€30,000 One Way Private Company: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 30,000 on One Way Private Company. The DPA received 17 complaints regarding illegal telephone calls for the purpose of advertising. The… GREECE ·HDPA ·Art. 11, 28, 32 Security Controllers Personal Data Dec 8, 2021
€608,000 Psykoterapiakeskus Vastaamo: Non-compliance with general data processing principles The Finnish DPA has fined Vastaamo psychotherapy center EUR 608,000. In September 2020, the psychotherapy center reported an attack on its patient database to the DPA. An… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 33, 34 Integrity and Confidentiality Principle Personal Data Controllers Dec 7, 2021
€24,000 NBQ Technology, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined NBQ Technology, S.A.U.. A data subject filed a complaint with the DPA against the company after they had denied him a financial transaction due to… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Insurance Dec 7, 2021
€6,000 Telekom Romania Communications SA: Non-compliance with general data processing principles The Romanian DPA (ANSPDCP) imposed a fine of EUR 6,000 on Telekom Romania Communications SA. A data subject had complained that the controller had sent invoices and messages to… ANSPDCP ·Art. 5, 17 ·Non-compliance with general data processing principles Personal Data Controllers Processing Dec 6, 2021
€843 Lawyer: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 843 on a lawyer for having unauthorizedly disclosed documents containing personal data of his client in the course of criminal proceedings. HUNGARY ·NAIH ·Art. 5, 6, 9 Personal Data Processing Insurance Dec 3, 2021
€30,000 Casa di cura Fondazione Gaetano e Piera Borghi s.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) has fined Casa di cura Fondazione Gaetano e Piera Borghi s.r.l. EUR 30,000. The nursing home notified the DPA of a data breach pursuant to Art. 33 GDPR.… ITALY ·Garante ·Art. 5, 32 Data Breaches Security Personal Data Dec 2, 2021
€30,000 Ica s.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) has fined ICA s.r.l. EUR 30,000. The municipality of Collegno had implemented a system developed by ICA through which citizens could pay fines for… ITALY ·Garante ·Art. 5, 32 Security Personal Data Privacy by Design & Default Dec 2, 2021
€60,000 Irish Teacher Council: Insufficient technical and organisational measures to ensure information security The Irish DPA has imposed a fine of EUR 60,000 on the Irish Teaching Council. The Council notified the DPA of a data breach under Art. 33 of the GDPR. Accordingly, two employees… IRELAND ·DPC ·Art. 5, 32, 33 Data Breaches Personal Data Security Dec 2, 2021
€7,000 Società Med Store Saronno s.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) has fined Società Med Store Saronno s.r.l. EUR 7,000. The nursing home notified the DPA of a data breach pursuant to Art. 33 GDPR. The facility had… ITALY ·Garante ·Art. 5, 32 Data Breaches Security Personal Data Dec 2, 2021
€4,000 Pactum Poland Sp. z o.o.: Insufficient cooperation with supervisory authority Fine for not answering requests for further information of the supervisory authority in due time following a data breach. UODO ·Art. 31, 58 ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Data Breaches Dec 1, 2021
€5,000 INTRODUCTION BUSINESS CAPITAL MEDIA, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on INTRODUCTION BUSINESS CAPITAL MEDIA, S.L.. The data subject had received advertising calls from the controller, although the… SPAIN ·AEPD ·Art. 21, 23, 48 Personal Data Direct Marketing Controllers Dec 1, 2021
€20,000 DAVISER SERVICIOS, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 20,000 on DAVISER SERVICIOS, S.L.. The company had been processing biometric data (fingerprints) of employees for access to… SPAIN ·AEPD ·Art. 5 Retention Period Personal Data Controllers Nov 30, 2021
€5,000 ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has fined ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE in the amount of EUR 5,000. A data subject had indicated that he had objected to further newsletter… SPAIN ·AEPD ·Art. 17, 21 Personal Data Controllers Processing Nov 30, 2021
€5,000 ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has fined ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE in the amount of EUR 5,000. A data subject had indicated that he had objected to further newsletter… SPAIN ·AEPD ·Art. 17, 21 Personal Data Controllers Processing Nov 30, 2021
€4,000 TIGERS MARKET, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 4,000 on TIGERS MARKET, S.L.. The data subject had received advertising calls from the controller, although the data subject was… SPAIN ·AEPD ·Art. 21, 23, 48 Personal Data Direct Marketing Controllers Nov 29, 2021
€110,000 UAB Prime Leasing: Insufficient technical and organisational measures to ensure information security The Lithuanian DPA has fined UAB Prime Leasing, the operator of the short-term car rental platform CityBee, EUR 110,000. The DPA conducted the investigation on its own initiative… LITHUANIA ·VDAI ·Art. 32 Data Breaches Encryption Notification Obligation Nov 29, 2021
€2,000 Valoris Center S.R.L.: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 2,000 on Valoris Center S.R.L.. The controller notified the DPA of a data breach pursuant to Art. 33 GDPR. A call center… ROMANIA ·ANSPDCP ·Art. 29, 32 Data Breaches Security Personal Data Nov 26, 2021
€585,000 Cabinet Office: Insufficient technical and organisational measures to ensure information security The UK DPA (ICO) has fined the Cabinet Office EUR 585,000. On December 27, 2019, the Cabinet Office published a file on GOV.UK containing the names and uncensored addresses of… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Personal Data Data Breaches Nov 25, 2021
€2.8M Dutch Minister of Finance: Insufficient legal basis for data processing The Dutch DPA (AP) has fined the Minister of Finance EUR 2,75 million. In the context of childcare benefit applications, tax offices had processed data on the dual nationality of… THE NETHERLANDS ·AP ·Art. 5, 6, 8 Personal Data Processing Public Authority Nov 25, 2021
€400,000 B&T S.p.A.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 400,000 on B&T S.p.A. Two data subjects had complained to the DPA about unsolicited SMS advertising. In addition, they stated that it was… ITALY ·Garante ·Art. 5, 6, 12 +3 Direct Marketing Right to Object Personal Data Nov 25, 2021
€200,000 Aimon Srl: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 200,000 on Aimon Srl. Two data subjects had complained about unsolicited SMS advertising from B&T S.p.A. to the DPA. In the course of the… ITALY ·Garante ·Art. 5, 6, 12 +1 Direct Marketing Personal Data Supervisory Authorities Nov 25, 2021
€9,000 UNIÓN FINANCIERA ASTURIANA S.A. E.F.C.: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined UNIÓN FINANCIERA ASTURIANA S.A. E.F.C.. The controller had carried out a credit check on the data subject without any contractual basis for doing so.… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Insurance Nov 24, 2021
€51,000 Icelandic Ministry of Industry and Innovation: Non-compliance with general data processing principles The Icelandic Data Protection Authority has imposed a fine of EUR 51,000 on the Ministry of Industry and Innovation and a fine of EUR 27,200 on YAY ehf. The fine is related to a… ICELAND ·Persónuvernd ·Art. 5, 6, 7 +4 Personal Data Retention Period Privacy by Design & Default Nov 23, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. A data subject had filed a complaint against the data… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Nov 23, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España, S.A.U.. A data subject had filed a complaint with the DPA as the controller had transferred her cell phone line to… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Nov 23, 2021
€27,200 YAY ehf.: Non-compliance with general data processing principles The Icelandic Data Protection Authority has imposed a fine of EUR 51,000 on the Ministry of Industry and Innovation and a fine of EUR 27,200 on YAY ehf. The fine is related to a… ICELAND ·Persónuvernd ·Art. 5, 6, 28 +1 Personal Data Retention Period Fairness & Transparency Nov 23, 2021
€3,000 SPAIN DPA: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a company. The company had requested various personal data from customers for appointment bookings. The DPA found that… AEPD ·Art. 13 ·Insufficient fulfilment of information obligations Supervisory Authorities Personal Data Controllers Nov 22, 2021
€1,000 Neighborhood community: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 1000 on a neighborhood community. The reason for this was that the information sign about a video surveillance system did not contain… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Nov 22, 2021
€800 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 800 on a legal person. The accused did not respond to the complainant's repeated requests for copies of the telephone recordings. CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 12 Personal Data Supervisory Authorities Insurance Nov 19, 2021
€30,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. A data subject had filed a complaint with the AEPD against the data controller. The data subject states that he… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Nov 15, 2021
€40,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. An individual had filed a complaint with the DPA. The data subject claims to have received text messages from… SPAIN ·AEPD ·Art. 6 Personal Data Telecommunications Supervisory Authorities Nov 15, 2021
€2,900 Vodafone România SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 2,900 on VODAFONE România S.A.. The company had reported a data breach to the DPA in accordance with Art. 33 GDPR. In the… ROMANIA ·ANSPDCP ·Art. 3, 32 Data Breaches Personal Data Security Nov 14, 2021
€400,000 Transavia: Insufficient technical and organisational measures to ensure information security The Dutch DPA has fined airline Transavia EUR 400,000. In 2019, the airline suffered a data breach, in which a hacker gained access to Transavia's systems through two accounts… THE NETHERLANDS ·AP ·Art. 32 Security Personal Data Data Breaches Nov 12, 2021
€150,000 TIM S.p.A.: Insufficient fulfilment of data subjects rights The Italian DPA (Garante) has fined mobile operator TIM S.p.A. EUR 150,000 for denying a data subject access to his phone data needed to defend himself in a criminal case. Since… ITALY ·Garante ·Art. 15 Personal Data Right of Access Supervisory Authorities Nov 11, 2021
€2,000 COOPERA RC SERVICES, S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 2,000 on COOPERA RC SERVICES. The controller had not provided sufficient contact details through which data subjects could… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Nov 2, 2021
€1,000 IKEA ROMÂNIA SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 1,000 on IKEA ROMÂNIA SA. The controller had sent a notification to the DPA about a personal data breach under Art. 33 GDPR.… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Notification Obligation Personal Data Nov 1, 2021
€1,000 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,000 on a legal person. For at least two months, the accused incorrectly included 50 entities in the published list of processors, even… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 12 Personal Data Controllers Supervisory Authorities Nov 1, 2021
€5,000 S.P.E.E.H. Hidroelectrica S.A.: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 5,000 on S.P.E.H. Hidroelectrica S.A.. The controller had notified the DPA of several breaches of personal data protection… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Controllers Nov 1, 2021
€15,400 LUXEMBOURG DPA: Insufficient involvement of data protection officer The Luxembourg DPA has imposed a fine of EUR 15,400 on a company. According to the DPA, the controller failed to involve the data protection officer in all matters related to the… CNPD (LU) ·Art. 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Personal Data Oct 27, 2021