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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€3,000 ING Bank N.V. Amsterdam - Bucharest office: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) fined ING Bank N.V. Amsterdam - Bucharest office in the amount of EUR 3,000. The bank had contacted the data subject by e-mail for the purpose of… ROMANIA ·ANSPDCP ·Art. 5, 6 Personal Data Controllers Processing Dec 30, 2020
€1,000 Qualitance QBS SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Qualitance QBS SA EUR 1,000 for a violation of Art. 32 GDPR. The company had sent information by email to 295 individuals, disclosing the email… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Integrity and Confidentiality Principle Dec 29, 2020
€18,930 Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A.: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) fined Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A. EUR 18,930 for a breach of Art. 33 (1) GDPR and Art. 34 (1) GDPR. In May 2020, the DPA received a… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Dec 28, 2020
€15,000 BELGIUM DPA: Insufficient fulfilment of data subjects rights The Belgian DPA (APD) imposed a fine of EUR 15,000 on a company due to insufficient fulfilment of data subject rights. The controller is a debt collection agency which was… APD/GBA ·Art. 5, 6, 12 +2 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Controllers Dec 23, 2020
€50,000 BELGIUM DPA: Insufficient fulfilment of data subjects rights The Belgian DPA (APD) imposed a fine of EUR 50,000 on a company for several violations of the GDPR. The controller is a company that carries out parking ticket controls. The… APD/GBA ·Art. 5, 12, 14 +2 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Controllers Dec 23, 2020
€2,000 S.C. C&V Water Control S.A.: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) fined S.C. C&V Water Control S.A. EUR 2,000 for failure to comply with the data protection authority's request for information in the course of an… ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Dec 22, 2020
€36,000 Banco Bilbao Vizcaya Argentaria, S.A.: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined the financial and credit institution Banco Bilbao Vizcaya Argentaria, S.A. (BBVA) with a fine in the amount of EUR 36,000. The BBVA asked the data… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Processing Dec 21, 2020
€525,000 Locatefamily.com: Non-compliance with general data processing principles The Dutch DPA (AP) has imposed a fine of EUR 525,000 on Locatefamily.com. Locatefamily.com is a platform where people can search for the contact information of family members they… THE NETHERLANDS ·AP ·Art. 27 Personal Data Representatives Supervisory Authorities Dec 20, 2020
€11,430 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 11,430 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 200 on a legal person. The accused sent the data subject, despite his objection and therefore his disagreement with further processing of… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 17 Personal Data Direct Marketing Right to Object Dec 18, 2020
€10,070 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 8,340 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€8,800 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 8,800 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€8,340 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 8,340 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€26,710 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 11,430 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€8,100 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 8,100 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€8,800 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 8,800 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€12,910 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 8,340 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€11,830 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 8,340 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€9,420 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 8,340 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€11,430 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 8,340 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Dec 18, 2020
€10,000 Comune di Luino: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 10,000 on the municipality of Luino. The controller had published a document containing personal data of a local council member. In… ITALY ·Garante ·Art. 5, 6, 37 Personal Data Controllers Supervisory Authorities Dec 17, 2020
€235,300 ID Finance Poland Sp. z o.o.: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) imposed a fine of EUR 235,300 on ID Finance Poland Sp. z o.o. Due to an error while restarting a server, the settings of the software responsible for the… UODO ·Art. 5, 25, 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Privacy by Design & Default Dec 17, 2020
€70,000 University College Dublin: Insufficient technical and organisational measures to ensure information security The Irish DPA (DPC) fined University College Dublin (UCD) EUR 70,000 due to seven personal data breaches. Unauthorized third parties were able to access UCD e-mail accounts, and… IRELAND ·DPC ·Art. 5, 32, 33 Data Breaches Notification Obligation Personal Data Dec 17, 2020
€500,000 Roma Capitale (Rome Municipality): Non-compliance with general data processing principles The Italian DPA (Garante) fined the municipality of Rome EUR 500,000 for the unlawful processing of users' and employees' personal data. The municipality of Rome had been using… ITALY ·Garante ·Art. 5, 13, 14 +2 Integrity and Confidentiality Principle Personal Data Controllers Dec 17, 2020
€4,000 Comune di Santo Stefano Belbo: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 4,000 on the municipality of Santo Stefano Belbo. The reason for this was that the controller had published two documents on a… ITALY ·Garante ·Art. 5, 6 Personal Data Controllers Processing Dec 17, 2020
€100,000 Banca Transilvania SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Banca Transilvania SA EUR 100,000 for violations of Art. 5 (1) f) GDPR, Art. 32 (1) GDPR and Art. 32 (2) GDPR. It was found that the bank… ROMANIA ·ANSPDCP ·Art. 5, 32 Integrity and Confidentiality Principle Security Personal Data Dec 17, 2020
€100,000 Azienda Unità Sanitaria Locale Toscana Sud Est: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 100,000 on Azienda USL Toscana Sud Est. The controller is a company in the healthcare sector that, among other things, launched the… ITALY ·Garante ·Art. 5, 13, 14 +4 Controllers DPIA Personal Data Dec 17, 2020
€40,000 Miropass S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) fined Miropass S.r.l. EUR 40,000. Miropass is the provider of the TuPassi booking system, which among others has been used by the Municipality of Rome… ITALY ·Garante ·Art. 5, 6, 9 +1 Storage Limitation Retention Period Controllers Dec 17, 2020
€97,150 HUNGARY DPA: Insufficient legal basis for data processing The Hungarian DPA (NAIH) imposed a fine of EUR 97,150 against a credit institute. Two parents contacted the Hungarian DPA regarding the processing of personal data by their credit… NAIH ·Art. 5, 6, 9 +1 ·Insufficient legal basis for data processing Supervisory Authorities Retention Period Personal Data Dec 16, 2020
€6,250 LATVIA DPA: Insufficient legal basis for data processing The Latvian DPA (DSI) fined an employer EUR 6,250 for sending personal data of an employee, including health data, to fellow employees by email. The DSI found that the data… DSI ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Types of Special Categories of Personal Data Processing Dec 15, 2020
€10,000 Online Services: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined the operator of the online store banderacatalana.cat. EUR 10,000 for a violation of Art. 13 GDPR. The operator stated on its website privacy notices… SPAIN ·AEPD ·Art. 6, 8, 13 Personal Data Consent Supervisory Authorities Dec 15, 2020
€29,500 Uppsalahem AB: Insufficient legal basis for data processing The Swedish DPA (Integritetsskyddsmyndigheten) fined the housing company Uppsalahem AB SEK 300,000 (EUR 29,500). The housing company had installed surveillance cameras in an… SWEDEN ·IMY ·Art. 5, 6 Legitimate Interest Security Processing Dec 15, 2020
€5M Banco Bilbao Vizcaya Argentaria, S.A.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined Banco Bilbao Vizcaya Argentaria, S.A. EUR 5,000,000 for violating Art. 6 GDPR (EUR 3,000,000) and Art. 13 GDPR (EUR 2,000,000). The bank had not… SPAIN ·AEPD ·Art. 6, 13 Personal Data Consent Supervisory Authorities Dec 11, 2020
€4,000 Borjamotor, S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 4,000 on Borjamotor, S.A. The company kept sending commercial advertisements to the data subject via email and SMS, even though the… SPAIN ·AEPD ·Art. 7 Personal Data Consent Processing Dec 10, 2020
€22,200 Budapesti Műszaki és Gazdaságtudományi Egyetem (Budapest University of Technology and Economics): Insufficient legal basis for data processing The Hungarian DPA (NAIH) imposed a fine of EUR 22,200 against the Budapest University of Technology and Economics. NAIH finds that the controller unlawfully processed personal… HUNGARY ·NAIH ·Art. 5, 6, 9 +2 Personal Data Controllers Processing Dec 10, 2020
€40,000 Xfera Moviles S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Xfera Móviles, S.A. due to insufficient legal basis for data processing. The data subject states that two telephone and internet… SPAIN ·AEPD ·Art. 6 Personal Data Consent Telecommunications Dec 9, 2020
€10,000 SPAIN DPA: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of 10,000 EUR on a company for violating Art. 5 GDPR. The company sent an e-mail to a third party with the dismissal and settlement document… AEPD ·Art. 5 ·Non-compliance with general data processing principles Personal Data Processing Supervisory Authorities Dec 9, 2020
€35M CNIL · SAN-2020-013 Between December 2019 and May 2020, the CNIL conducted three online and one on-site investigations on Amazon Europe Core (AEC), a subsidiary company of the Amazon group operating… France ·Art. 6, 9, 83 +1 Telecommunications Personal Data Controllers Dec 7, 2020
€7,300 Perfomeclic: Insufficient legal basis for data processing The French DPA (CNIL) imposed a fine of EUR 7,300 on the company Perfomeclic. The company had sent commercial advertising emails without a proof of prior consent and without… FRANCE ·CNIL ·Art. 5, 14, 21 +1 Direct Marketing Consent Supervisory Authorities Dec 7, 2020
€6,000 Servicio de Alojamientos Responsables, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine in the amount of EUR 6,000 against the controller for unauthorized conclusion of a contract in the name of the data subject without his/her… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Consent Dec 2, 2020
€5,000 Asociación de Víctimas por Arbitrariedades Judiciales, (JAVA): Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on the association for publishing the personal data of the data subjects on its website. The data had been unlawfully recorded… SPAIN ·AEPD ·Art. 6 Personal Data Consent Processing Dec 2, 2020
€100,000 Südameapteegi e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Personal Data Consent Processing Dec 1, 2020
€100,000 Apotheka e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Personal Data Consent Processing Dec 1, 2020
€100,000 Azeta.ee e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Personal Data Consent Processing Dec 1, 2020
€1,200 Private Individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine in the amount of EUR 1,200 on a private individual for impersonating a third party on the social networks Tinder and WhatsApp by using images… SPAIN ·AEPD ·Art. 5 Personal Data Processing Consent Nov 27, 2020
€10,000 Reti Televisive Italiane S.p.a.: Non-compliance with general data processing principles The television station broadcasted a documentary about the link between emissions from a local ceramics plant and health problems in the population, in which the person… ITALY ·Garante ·Art. 5 Processing Telecommunications Healthcare Nov 26, 2020
€3,000 Charly Mike s.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 3,000 on Charly Mike s.r.l.. The controller is the hotel operator of the Hotel Olimpo in Alberobello. Garante received a complaint… ITALY ·Garante ·Art. 5, 13 Controllers Supervisory Authorities Processing Nov 26, 2020
€20,000 Concentrix Cvg Italy s.r.l.: Insufficient legal basis for data processing The union UILCOM Sardegna filed a complaint with the Italian DPA (garante) against the call center operator Concentrix Cvg Italy s.r.l. regarding an internal regulation of the… Garante ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Personal Data Integrity and Confidentiality Principle Controllers Nov 26, 2020
€1,500 Private Individual: Insufficient legal basis for data processing The Belgian DPA (APD) imposed a fine against private individuals. The controllers installed video cameras on their private property, two of which were positioned in a way that… BELGIUM ·APD/GBA ·Art. 6, 25 Controllers Processing Supervisory Authorities Nov 25, 2020
€19,500 Gnosjö Municipality: Insufficient legal basis for data processing The Swedish DPA imposed a fine on the municipality of Gnosjö for illegal video surveillance in a care home for persons with certain functional disabilities. SWEDEN ·IMY ·Art. 5, 6, 13 +2 Public Authority Monitoring Supervisory Authorities Nov 25, 2020