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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€1.2M CAIXABANK, S.A: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on CAIXABANK, S.A. A person filed a complaint with the DPA because they were asked to fill out a form with personal data. A clause on the form… SPAIN ·AEPD ·Art. 6 Consent Personal Data Security Apr 12, 2024
€1,800 PRESTAMER, S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA has imposed a fine on PRESTAMER, S.L.. The controller had sent an e-mail without using the blind copy option, revealing the email addresses of all recipients to… SPAIN ·AEPD ·Art. 5, 32 Controllers Security Insurance Apr 12, 2024
€1,000 Store owner: Insufficient fulfilment of information obligations The Italian DPA has fined a store owner EUR 1,000. The controller had installed video surveillance cameras in its premises without properly informing data subjects about the… ITALY ·Garante ·Art. 5, 13 Personal Data Controllers Processing Apr 11, 2024
€20,000 Istituto Nazionale di Previdenza Sociale: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 20,000 on the Italian National Institute of Social Security (INPS). The controller had published personal data of participants in a… ITALY ·Garante ·Art. 2, 5, 6 Controllers Personal Data Security Apr 11, 2024
€25,000 Innova Camara: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 25,000 on Innova Camara. The controller had suffered a cyber attack in which databases were accessed and malicious files (backdoors) were… ITALY ·Garante ·Art. 5 Security Controllers Personal Data Apr 11, 2024
€100,000 Olimpia S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 100,000 on Olimpia S.r.l.. During its investigation, the DPA found that data subjects had received advertising calls on behalf of the… ITALY ·Garante ·Art. 5, 6, 24 +3 Controllers Supervisory Authorities Processing Apr 11, 2024
€100,000 Facile.Energy S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 100,000 on Facile.Energy S.r.l.. During its investigation, the DPA found that data subjects had received advertising calls on behalf of… ITALY ·Garante ·Art. 5, 6, 24 +3 Controllers Supervisory Authorities Personal Data Apr 11, 2024
€6,000 Libero Consorzio comunale di Enna: Insufficient involvement of data protection officer The Italian DPA has imposed a fine of EUR 6,000 on Libero Consorzio comunale di Enna for failing to appoint a data protection officer ITALY ·Garante ·Art. 37, 38 Supervisory Authorities Public Authority Apr 11, 2024
€112,000 VODAFONE ESPAÑA, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on VODAFONE ESPAÑA, S.A.U.. A person had lodged a complaint with the DPA because they had received their telephone bill which, however, had been… SPAIN ·AEPD ·Art. 5 Processing Telecommunications Supervisory Authorities Apr 5, 2024
€525,000 HUBSIDE.STORE: Insufficient legal basis for data processing The French DPA has imposed a fine of EUR 525,000 on HUBSIDE.STORE. The company had used data from data brokers for commercial acquisition campaigns without ensuring that the data… FRANCE ·CNIL ·Art. 6, 14 Consent Personal Data Supervisory Authorities Apr 4, 2024
€175,000 Greek Ministry of Immigration and Asylum: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 175,000 on the Greek Ministry of Immigration and Asylum. The DPA found that the controller had failed to properly carry out a required… GREECE ·HDPA ·Art. 25, 31, 35 DPIA Controllers Security Apr 2, 2024
€2,400 Restaurant owner: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on a private individual. The data controller had installed a video surveillance camera in their restaurant, which also captured the guest area.… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Processing Mar 25, 2024
€27,000 20 MINUTOS EDITORA, S.L.: Insufficient cooperation with supervisory authority The Spanish DPA has imposed a fine 20 MINUTOS EDITORA, S.L. for failing to prove compliance with an order issued by the DPA. The original fine of EUR 45,000 was reduced to EUR… SPAIN ·AEPD ·Art. 58 Supervisory Authorities Supervision Telecommunications Mar 25, 2024
€10,000 Stjörnuna ehf: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 10,000 on Stjörnuna ehf. (the operator of a Subway branch). An employee had filed a complaint with the DPA regarding video surveillance… ICELAND ·Persónuvernd ·Art. 5, 6, 12 +1 Controllers Supervisory Authorities Processing Mar 24, 2024
€5,000 HIPERBAZAR YONGFA 2018 SL: Insufficient technical and organisational measures to ensure information security The Spanish DPA has imposed a fine of EUR 5,000 on HIPERBAZAR YONGFA 2018 SL. A person had filed a complaint with the DPA against the controller. The controller had provided… SPAIN ·AEPD ·Art. 5, 32 Controllers Personal Data Security Mar 21, 2024
€10,000 Azienda sanitaria locale Roma 3: Insufficient fulfilment of data breach notification obligations The Italian DPA has fined Azienda sanitaria locale Roma 3 EUR 10,000 for failing to report a data breach to the DPA in a timely manner and to properly document the data breach. ITALY ·Garante ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Mar 21, 2024
€500 JUNTA DE CONSERVACION SECTOR RESIDENCIAL ELORDIGAN SAT: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 500 on JUNTA DE CONSERVACION SECTOR RESIDENCIAL ELORDIGAN SAT. The controller had installed a video surveillance system without… SPAIN ·AEPD ·Art. 13 Personal Data Supervisory Authorities Controllers Mar 21, 2024
€1,000 CLÍNICA PARÍS, S.L.: Insufficient cooperation with supervisory authority The Spanish DPA has imposed a fine of EUR 1,000 on CLÍNICA PARÍS, S.L for failing to prove compliance with an order issued by the DPA. SPAIN ·AEPD ·Art. 58 Supervisory Authorities Supervision Healthcare Mar 20, 2024
€800 Private individual: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on a private individual. The controller had installed video surveillance cameras which, among other things, also covered the public space. The… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Personal Data Mar 15, 2024
€500 CORPORACIÓN DUAL GRUPO LC, S.L.: Insufficient cooperation with supervisory authority The Spanish DPA has fined CORPORACIÓN DUAL GRUPO LC, S.L. EUR 500 for failing to provide information requested by the DPA. SPAIN ·AEPD ·Art. 58 Supervisory Authorities Supervision Mar 15, 2024
€200,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 200,000 on Vodafone España, S.A.U. A data subject had filed a complaint against the data controller as unauthorized fraudsters… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Mar 15, 2024
€326,000 Santander Bank Polska S.A.: Insufficient fulfilment of data breach notification obligations The Polish DPA has fined Santander Bank Polska S.A. EUR 326,000 for failing to report a data breach to the DPA and data subjects in a timely manner. POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Mar 12, 2024
€18,000 Toyota Bank Polska S.A.: Insufficient fulfilment of data breach notification obligations The Polish DPA has fined Toyota Bank Polska S.A. EUR 18,000 for failing to report a data breach to the DPA in a timely manner. POLAND ·UODO ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Mar 12, 2024
Following an investigation in 2019-2020, the EDPS issued recommendations and the Commission modified the ILA The EDPS investigated whether these modifications were sufficient to bring processing in compliance with data protection requirements and found infringements. Data accessed by… 2021-0518 ·European Union ·Art. 5, 6, 28 +1 International Transfer Controllers Legitimate Interest Mar 8, 2024
€20,000 Centro Riparazioni Piacentino S.p.A.: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 20,000 on Centro Riparazioni Piacentino S.p.A.. The controller had kept a former employee's email account active despite the… ITALY ·Garante ·Art. 5, 13 Controllers Personal Data Supervisory Authorities Mar 7, 2024
€1,000 DENTAL REY-GAR, S.L.: Insufficient cooperation with supervisory authority The Spanish DPA has imposed a fine of EUR 1,000 on DENTAL REY-GAR, S.L. for failing to prove compliance with an order issued by the DPA. SPAIN ·AEPD ·Art. 58 Supervisory Authorities Supervision Healthcare Mar 7, 2024
€20,000 Banca di Credito Cooperativo Appulo Lucana soc. cooperativa: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 20,000 on Banca di Credito Cooperativo Appulo Lucana soc. cooperativa. A former employee had requested access to the personal data in… ITALY ·Garante ·Art. 12, 15 Personal Data Controllers Supervisory Authorities Mar 7, 2024
€2,000 Bar: Non-compliance with general data processing principles The Italian DPA has fined the owner of a bar EUR 2,000. The controller had operated video surveillance cameras in one of their premises without the required authorization.… ITALY ·Garante ·Art. 5, 13, 114 Personal Data Controllers Processing Mar 7, 2024
€856,000 Verkkokauppa.com: Non-compliance with general data processing principles The Finnish DPA has imposed a fine of EUR 856,000 on Verkkokauppa.com Plc for not specifying the retention period of customer account data of e-commerce customers. The DPA also… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 25 Storage Limitation Retention Period Processing Mar 6, 2024
€5,000 EURO MINI STORAGE ROMANIA SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of 5,000 euros on EURO MINI STORAGE ROMANIA SRL. The controller had suffered a data breach in which customer data was accessed without… ANSPDCP ·Art. 24, 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Personal Data Mar 5, 2024
€200,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 200,000 on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM… SPAIN ·AEPD ·Art. 6 Personal Data Consent Telecommunications Mar 1, 2024
€200,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 200,000 on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM… SPAIN ·AEPD ·Art. 6 Personal Data Consent Telecommunications Feb 29, 2024
€3M Hellenic Post (ΕΛΛΗΝΙΚΑ ΤΑΧΥΔΡΟΜΕΙΑ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ): Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 2,995,140 on the Hellenic Post (ΕΛΛΗΝΙΚΑ ΤΑΧΥΔΡΟΜΕΙΑ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ). The controller had suffered a data breach which resulted in… GREECE ·HDPA ·Art. 5, 32 Security Controllers Personal Data Feb 28, 2024
€3,000 VESTA CEU ROMÂNIA SRL.: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 3,000 on VESTA CEU ROMÂNIA SRL. The controller had reported a data breach to the DPA pursuant to Art. 33 GDPR. The controller had… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Controllers Feb 26, 2024
€20,000 Company: Insufficient legal basis for data processing Croatian Data Protection Authority (azop) fined Company €20,000 on 2024-02-26 for: Insufficient legal basis for data processing. Croatia ·AZOP ·Art. 6, 7, 13 Supervisory Authorities Processing Human Resources Feb 26, 2024
€90,000 TELEFÓNICA DE ESPAÑA, S.A.U.: Insufficient cooperation with supervisory authority The Spanish DPA has fined TELEFÓNICA DE ESPAÑA, S.A.U. EUR 90,000 for failing to provide information requested by the DPA. SPAIN ·AEPD ·Art. 58 Supervisory Authorities Supervision Telecommunications Feb 23, 2024
€50,000 Azienda Trasporto Passeggeri Emilia-Romagna S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 50,000 on the transport company azienda Trasporto Passeggeri Emilia-Romagna S.p.A.. The controller provided insufficient information on… ITALY ·Garante ·Art. 5, 6, 7 +4 Right to Object Direct Marketing Marketing Feb 22, 2024
€2,000 Camera di Commercio Industria Artigianato e Agricoltura: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 2,000 on Camera di Commercio Industria Artigianato e Agricoltura. An individual had filed a complaint against the controller with the DPA… ITALY ·Garante ·Art. 2, 5, 6 Personal Data Controllers Processing Feb 22, 2024
€400 Private individual: Insufficient cooperation with supervisory authority The Spanish DPA has imposed a fine of EUR 400 on a private individual for failing to prove compliance with an order issued by the DPA. SPAIN ·AEPD ·Art. 58 Supervisory Authorities Supervision Feb 19, 2024
€400 Private individual: Insufficient cooperation with supervisory authority The Spanish DPA has imposed a fine of EUR 400 on a private individual for failing to prove compliance with an order issued by the DPA. SPAIN ·AEPD ·Art. 58 Supervisory Authorities Supervision Feb 19, 2024
€40,000 IBERIA LÍNEAS AÉREAS DE ESPAÑA, S.A. OPERADORA.: Insufficient fulfilment of data subjects rights The Spanish DPA has imposed a fine on IBERIA LÍNEAS AÉREAS DE ESPAÑA, S.A. OPERADORA. A data subject had filed a complaint against the controller with the DPA due to the… SPAIN ·AEPD ·Art. 15 Personal Data Controllers Supervisory Authorities Feb 13, 2024
€100,000 VODAFONE ESPAÑA, S.A.U.: Insufficient legal basis for data processing The Spanish DPA imposed a fine of EUR 100,000 on VODAFONE ESPAÑA, S.A.U. for insufficient legal basis for data processing. The data subject had filed a complaint against the… SPAIN ·AEPD ·Art. 6 Controllers Consent Personal Data Feb 13, 2024
€4,000 ASNEF-EQUIFAX, SERVICIOS DE INFORMACIÓN SOBRE SOLVENCIA Y CRÉDITO, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA has imposed a fine on ASNEF-EQUIFAX, SERVICIOS DE INFORMACIÓN SOBRE SOLVENCIA Y CRÉDITO, S.L.. A data subject had filed a complaint against the controller with the… SPAIN ·AEPD ·Art. 15 Personal Data Controllers Supervisory Authorities Feb 13, 2024
€365,000 CTC EXTERNALIZACIÓN, S.L: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 365,000 on CTC EXTERNALIZACIÓN, S.L.. An employee had filed a complaint with the DPA due to the fact that the controller had requested… SPAIN ·AEPD ·Art. 13, 32, 35 Controllers DPIA Supervisory Authorities Feb 12, 2024
€2,000 Brivio Limited: Insufficient fulfilment of data subjects rights The Cypriot DPA has imposed a fine of EUR 2,000 on Brivio Limited for failing to respond to a request for information in a timely manner. CYPRUS ·Cyprus DPA ·Art. 12 Personal Data Supervisory Authorities Feb 8, 2024
€300,000 Medtronic Italia: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 300,000 on Medtronic Italia. The controller had sent emails in an open distribution list to hundreds of individuals using the… ITALY ·Garante ·Art. 5, 9, 12 +2 Personal Data Controllers Healthcare Feb 8, 2024
€2.8M UniCredit S.p.a.: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 2.8 million on UniCredit S.p.a.. The bank had suffered a cyberattack on its mobile banking portal, during which the attackers gained… ITALY ·Garante ·Art. 5, 32 Security Controllers Identification Feb 8, 2024
€1,500 Aylo Social LTD: Insufficient fulfilment of data subjects rights The Cypriot DPA has imposed a fine of EUR 1,500 on Aylo Social LTD for failing to comply with a deletion request. CYPRUS ·Cyprus DPA ·Art. 17 Personal Data Supervisory Authorities Feb 8, 2024
€18,000 Azienda socio-sanitaria locale n. 1 di Sassari: Insufficient technical and organisational measures to ensure information security Ist das gut: The Italian DPA has imposed a fine of EUR 18,000 on Azienda socio-sanitaria locale n. 1 di Sassari. The controller had mistakenly sent an e-mail containing health… ITALY ·Garante ·Art. 5, 9, 32 Security Personal Data Healthcare Feb 8, 2024
€800,000 NTT Data Italia S.P.A: Insufficient fulfilment of data breach notification obligations The Italian DPA has imposed a fine of EUR 800,000 on NTT Data Italia S.P.A. The fine is related to the fine imposed on UniCredit (ETid-2227). UniCredit had contracted NTT to carry… ITALY ·Garante ·Art. 28, 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Feb 8, 2024