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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€6,000 Comune di Commezzadura: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 6,000 on the municipality of Commezzadura. A former employee of the municipality filed a complaint with the DPA because a document… ITALY ·Garante ·Art. 5, 6, 9 Personal Data Public Authority Healthcare Feb 25, 2021
€2,000 Comune di Conflenti: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 2,000 on the municipality of Conflenti. A former employee of the municipality filed a complaint with the DPA because a document… ITALY ·Garante ·Art. 5, 6 Public Authority Personal Data Processing Feb 25, 2021
€6,000 Azienda Ospedaliera Universitaria Careggi: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 6,000 on Azienda Ospedaliera Universitaria Careggi for a breach of Art. 5 GDPR and Art. 9 GDPR. Azienda Ospedaliera… ITALY ·Garante ·Art. 5, 9 Data Breaches Healthcare Controllers Feb 25, 2021
€12,000 Avilon Center 2016 S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 20,000 on Avilon Center 2016 S.L. The data subject had received advertising calls from the controller, although the data subject was… SPAIN ·AEPD ·Art. 21, 23, 48 Personal Data Direct Marketing Controllers Feb 24, 2021
€1,200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,200 on a legal person. The accused was sending commercial communications to the complainant, despite their objection to the processing of… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 17 Personal Data Right to Object Processing Feb 23, 2021
Deutsche Wohnen SE: Non-compliance with general data processing principles Originally, a fine in the amount of EUR 14.500.000 was issued against Deutsche Wohnen SE for using an archiving system for the storage of personal data of tenants that, according… GERMANY ·Art. 5, 25 ·Non-compliance with general data processing principles Controllers Personal Data Processing Feb 23, 2021
Security company (name not available at the moment): Insufficient technical and organisational measures to ensure information security A data controller using the services of the security company reported the breach of personal data to the DPA, arising after an employee of the security company recorded the video… CROATIA ·AZOP ·Art. 32 Controllers Security Processors Feb 22, 2021
€1,000 The Washpoint S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) imposed a fine of EUR 1,000 on The Washpoint S.L. for the lack of a privacy policy on its website, in violation of Art. 13 GDPR. SPAIN ·AEPD ·Art. 13 Supervisory Authorities Feb 16, 2021
€3,000 AUSTRIA DPA: Insufficient cooperation with supervisory authority The Austrian DPA has fined a company EUR 3,000 for failing to provide information requested by the DPA during an investigation. DSB ·Art. 31 ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Feb 12, 2021
€13,450 IDdesign A / S: Non-compliance with general data processing principles Original summary: On June 3, 2019, the Danish DPA (Datatilsynet) reported IDdesign to the police and demanded payment of a fine in the amount of EUR 200,850 for the processing of… DENMARK ·Datatilsynet (DK) ·Art. 5 Storage Limitation Personal Data Fines Feb 12, 2021
€1,600 Ripobruna 207, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 2,000 against Ripobruna 207, S.L. (restaurant) for the unauthorized use of two video surveillance cameras that also recorded parts of… SPAIN ·AEPD ·Art. 5 Processing Video Surveillance Monitoring Feb 12, 2021
€120,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 200,000 on Vodafone España, S.A.U. A former customer had received e-mails containing electronic bills even after he had terminated his… SPAIN ·AEPD ·Art. 5, 6 Personal Data Controllers Processing Feb 12, 2021
€75,000 Ministero dello Sviluppo Economico: Non-compliance with general data processing principles The Italian DPA (Garante) has fined the Ministry of Economic Development (Ministero dello Sviluppo Economico) EUR 75,000 for failing to appoint a data protection officer by May… ITALY ·Garante ·Art. 5, 6, 37 Public Authority Personal Data Controllers Feb 11, 2021
€60,000 Roma Servizi per La Mobilita S.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) fined Roma Servizi per La Mobilita S.r.l. EUR 60,000 for failing to take adequate technical and organizational measures regarding the data of citizens… ITALY ·Garante ·Art. 32 Security Controllers Processors Feb 11, 2021
€45,000 Istituti ospedalieri bergamaschi: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) has imposed a fine of EUR 45,000 on Istituti ospedalieri bergamaschi. The DPA initiated an investigation against the controller after it reported a data… ITALY ·Garante ·Art. 5, 9, 32 Healthcare Controllers Security Feb 11, 2021
€24,000 Vamavi Phone S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Vamavi Phone S.L.. The data subject had received an advertising call from the controller made on behalf of Vodafone España,… SPAIN ·AEPD ·Art. 21, 23, 28 +1 Personal Data Direct Marketing Controllers Feb 11, 2021
€440,000 OLVG: Insufficient technical and organisational measures to ensure information security The Dutch DPA (AP) imposed a fine of EUR 440,000 on the Amsterdam hospital OLVG. The controller had taken insufficient measures between 2018 and 2020 to prevent access by… THE NETHERLANDS ·AP ·Art. 32 Security Controllers Personal Data Feb 11, 2021
€5,000 Fondazione di religione e di culto “Casa sollievo della sofferenza” Opera di San Pio da Pietrelcina: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the Foundation for Religion and Worship 'Casa sollievo della sofferenza' Opera di San Pio da Pietrelcina. On January… ITALY ·Garante ·Art. 5, 9 Data Breaches Notification Obligation Personal Data Feb 11, 2021
€22,200 Krajowa Szkoła Sądownictwa i Prokuratury: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) fined Krajowa Szkoła Sądownictwa i Prokuratury (National School of Justice and Prosecution) EUR 22,200. UODO launched an investigation against the controller… POLAND ·UODO ·Art. 5, 25, 28 +1 Integrity and Confidentiality Principle Security Privacy by Design & Default Feb 11, 2021
€350,000 Roma Capitale: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) fined the city of Rome EUR 350,000 for failing to take adequate technical and organizational measures regarding the data of citizens who had obtained… ITALY ·Garante ·Art. 5, 6, 28 +1 Security Public Authority Supervisory Authorities Feb 11, 2021
€1,000 ING Bank N.V. Amsterdam - Bucharest office: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) imposed a fine of EUR 1,000 on ING Bank N.V. Amsterdam - Bucharest Branch. It was found that the controller had sent files to a contractual partner in… ROMANIA ·ANSPDCP ·Art. 29, 32 Security Controllers Personal Data Feb 10, 2021
€5,000 Predase Servicios Integrales S.L.: Insufficient fulfilment of information obligations The company website did not present a privacy policy on its main page, nor did it provide the information required by Art. 13 GDPR. SPAIN ·AEPD ·Art. 13 Supervisory Authorities Feb 9, 2021
€65,000 Lursoft IT SIA: Insufficient legal basis for data processing The Latvian DPA (DSI) fined Lursoft IT SIA EUR 65,000 for the illegal processing of personal data by publishing documents containing personal data on its website 'www.lursoft.lv'.… LATVIA ·DSI ·Art. 6 Personal Data Controllers Processing Feb 9, 2021
€3,000 Patio Ancestral S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on Patio Ancestral S.L.. The complainant worked for a construction company and had carried out some renovation work for the… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Liability Feb 8, 2021
€5,000 Private Person: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined a private individual EUR 5,000 for illegal camera surveillance. The data subject had rented two rooms in the apartment of the controller. The… SPAIN ·AEPD ·Art. 5 Controllers Personal Data Security Feb 8, 2021
€12,000 Orthodontic Clinic: Insufficient technical and organisational measures to ensure information security The Dutch DPA (AP) has fined an orthodontic clinic EUR 12,000. The web form that new patients used to sign up contained mandatory fields for all sorts of patient personal data.… THE NETHERLANDS ·AP ·Art. 32 Encryption Personal Data Security Feb 4, 2021
€2,000 Private Person: Non-compliance with general data processing principles Unauthorized use of two video surveillance cameras that also recorded parts of the public space, such as sidewalks and properties behind those. SPAIN ·AEPD ·Art. 5 Processing Video Surveillance Monitoring Feb 4, 2021
€19,300 Cyberbook AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Cyberbook AS NOK 200,000 (EUR 19,300) for the illegal automatic forwarding of e-mails from a former employee. The forwarding took place for… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Personal Data Processing Employees Feb 3, 2021
€100,000 Iberdrola Clientes: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 100,000 on Iberdrola Clientes, SAU. The data subject had terminated an existing contract with the controller due to a move and… SPAIN ·AEPD ·Art. 5, 17 Personal Data Controllers Supervisory Authorities Feb 3, 2021
€400 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 400 on a legal person. The accused was sending commercial communications to the complainant, despite their objection to the processing of… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 17 Personal Data Right to Object Processing Feb 2, 2021
€80 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 80 on a legal person. The accused was sending commercial communications to the complainant, despite their objection to the processing of… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 17 Personal Data Right to Object Processing Feb 1, 2021
€24,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Xfera Móviles S.A.. The data subject claimed a violation of its right to information to the AEPD. The AEPD then issued a… SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Personal Data Feb 1, 2021
€3,000 IDFINANCE Spain, S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on IDFINANCE Spain S.L.. A person had received a debt collection email from IDFinance that contained a link for the payment of… AEPD ·Art. 5 ·Insufficient technical and organisational measures to ensure information security Personal Data Controllers Security Feb 1, 2021
€50,000 Azienda USL della Romagna: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 50,000 on Azienda USL della Romagna. Upon her arrival at the gynecology unit of a hospital operated by the controller (for the… ITALY ·Garante ·Art. 5, 9, 32 Healthcare Personal Data Controllers Jan 27, 2021
€150,000 FRANCE DPA: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a company and its subcontractor EUR 150,000 and EUR 75,000 for failing to take sufficient measures against credential stuffing attacks on the company's… CNIL ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Encryption Security Personal Data Jan 27, 2021
€50,000 Family Service / N.D.P.K. nv.: Insufficient legal basis for data processing The Belgian DPA imposed a fine of EUR 50,000 on Family Service / N.D.P.K. nv. The controller is an advertising agency that, among other things, sends expectant mothers gift boxes… BELGIUM ·APD/GBA ·Art. 5, 6, 7 +4 Recipient Controllers Personal Data Jan 27, 2021
€50,000 Azienda Ospedaliero Universitaria Senese: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Ospedaliero Universitaria Senese EUR 50,000. The controller, a hospital, had reported to the Italian DPA that a couple's medical report had… ITALY ·Garante ·Art. 5, 9 Personal Data Controllers Types of Special Categories of Personal Data Jan 27, 2021
€10,000 Azienda Ospedaliero Universitaria di Parma: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Ospedaliero Universitaria di Parma EUR 50,000. The controller, a hospital, had reported two data breaches to the Italian DPA in which… ITALY ·Garante ·Art. 5, 9 Healthcare Personal Data Controllers Jan 27, 2021
€75,000 FRANCE DPA: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a company and its subcontractor EUR 150,000 and EUR 75,000 for failing to take sufficient measures against credential stuffing attacks on the company's… CNIL ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Data Breaches Jan 27, 2021
€10,000 City of Rome (Roma capitale): Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 10,000 on the city of Rome (Roma capitale). The city had published a document on the municipal website stating that a mother had not paid… ITALY ·Garante ·Art. 2, 5, 6 Public Authority Personal Data Processing Jan 27, 2021
€25,000 BELGIUM DPA: Insufficient technical and organisational measures to ensure information security The Belgian DPA fined a mobile operator EUR 25,000. The controller had assigned the data subject's phone number to an unauthorized third party, causing the data subject to lose… APD/GBA ·Art. 5, 24, 32 +2 ·Insufficient technical and organisational measures to ensure information security Supervisory Authorities Personal Data Security Jan 22, 2021
€50,000 Alterna Operador Integral S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 50,000 on Alterna Operador Integral S.L.. A switch of the electricity supplier had taken place without the consent of the data… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Jan 21, 2021
€75,000 Telefónica Móviles España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 75,000 on Telefónica Móviles España, SAU. The controller had assigned five telephone lines with five numbers to the data subject as… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Jan 21, 2021
€1,200 Individual: Non-compliance with general data processing principles The controller installed cameras on his building, which were directed towards parts of the public space. However, no recording took place, as the cameras only served as a… SPAIN ·AEPD ·Art. 5 Controllers Personal Data Processing Jan 20, 2021
€11,430 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 11,430 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Jan 20, 2021
€26,710 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 11,430 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 14 Marketing Supervisory Authorities Direct Marketing Jan 20, 2021
€9,700 Aquateknikk AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Aquateknikk AS NOK 100,000 (EUR 9,700). The controller had carried out a credit rating on an individual without there being a customer… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Personal Data Controllers Processing Jan 19, 2021
€1,200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,200 on a legal person. The accused sent unsolicited commercial communications to the complainant and failed to respond to their repeated… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 15 Personal Data Supervisory Authorities Processing Jan 19, 2021
€4,600 Anwara Sp. z.o.o.: Insufficient cooperation with supervisory authority The Polish DPA (UODO) fined the company Anwara Sp. z.o.o. EUR 4,600. The controller had not cooperated with the DPA and had not provided it with all the information necessary for… POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Controllers Jan 15, 2021
€8,000 Agenzia regionale protezione ambientale Campania (ARPAC): Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) imposed a fine of EUR 8,000 on the Regional Environmental Protection Agency of Campania (ARPAC). An external hard drive containing personal data had been… ITALY ·Garante ·Art. 5, 32 Security Controllers Personal Data Jan 14, 2021