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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€75,000 Ministero dello Sviluppo Economico: Non-compliance with general data processing principles The Italian DPA (Garante) has fined the Ministry of Economic Development (Ministero dello Sviluppo Economico) EUR 75,000 for failing to appoint a data protection officer by May… ITALY ·Garante ·Art. 5, 6, 37 Public Authority Controllers Personal Data Feb 11, 2021
€440,000 OLVG: Insufficient technical and organisational measures to ensure information security The Dutch DPA (AP) imposed a fine of EUR 440,000 on the Amsterdam hospital OLVG. The controller had taken insufficient measures between 2018 and 2020 to prevent access by… THE NETHERLANDS ·AP ·Art. 32 Security Controllers Personal Data Feb 11, 2021
€12,000 Orthodontic Clinic: Insufficient technical and organisational measures to ensure information security The Dutch DPA (AP) has fined an orthodontic clinic EUR 12,000. The web form that new patients used to sign up contained mandatory fields for all sorts of patient personal data.… THE NETHERLANDS ·AP ·Art. 32 Encryption Security Personal Data Feb 4, 2021
€10,000 Azienda Ospedaliero Universitaria di Parma: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Ospedaliero Universitaria di Parma EUR 50,000. The controller, a hospital, had reported two data breaches to the Italian DPA in which… ITALY ·Garante ·Art. 5, 9 Healthcare Personal Data Types of Special Categories of Personal Data Jan 27, 2021
€50,000 Azienda USL della Romagna: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 50,000 on Azienda USL della Romagna. Upon her arrival at the gynecology unit of a hospital operated by the controller (for the… ITALY ·Garante ·Art. 5, 9, 32 Healthcare Personal Data Controllers Jan 27, 2021
€50,000 Azienda Ospedaliero Universitaria Senese: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Ospedaliero Universitaria Senese EUR 50,000. The controller, a hospital, had reported to the Italian DPA that a couple's medical report had… ITALY ·Garante ·Art. 5, 9 Healthcare Controllers Types of Special Categories of Personal Data Jan 27, 2021
€75,000 Regione Lazio: Insufficient data processing agreement The Italian DPA (Garante) has fined Regione Lazio (Lazio Region) EUR 75,000 for failing to designate Capodarco, the company it entrusted with the management of reservations for… ITALY ·Garante ·Art. 5, 28 Processors Controllers Processing Jan 14, 2021
€2,000 Poliambulatorio Talenti S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA (Garante) fined Poliambulatorio Talenti S.r.l. EUR 2,000 for failing to respond to the data subject's request for access to his and his daughters' data in a timely… ITALY ·Garante ·Art. 12, 15 Personal Data Supervisory Authorities Healthcare Jan 14, 2021
€18,000 Azienda Usl di Bologna: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Usl di Bologna EUR 18,000. In a hospital operated by the controller, 49 patients in the oncology ward received discharge letters with… ITALY ·Garante ·Art. 5, 9 Healthcare Controllers Processing Jan 14, 2021
€5,500 Śląski Uniwersytet Medyczny (Medical University of Silesia): Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) imposed a fine of PLN 25,000 (EUR 5,500) on the Medical University of Silesia. In the course of exams held in the form of videoconferences at the end of May… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Jan 5, 2021
€19,000 POLAND DPA: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) imposed a fine of EUR 19,000 on a hospital operator. A former employee had unlawfully copied the personal data of 100 patients from the hospital's computer… UODO ·Art. 34, 58 ·Insufficient fulfilment of data breach notification obligations Notification Obligation Data Breaches Supervisory Authorities Jan 5, 2021
€10,100 Car trading group: Insufficient legal basis for data processing The DPA of Hamburg has imposed a fine of EUR 10,110 on a car trading group. The company had informed the customer base that the reasons for the restructuring there was the absence… GERMANY ·HmbBfDI ·Insufficient legal basis for data processing Health Data International Transfer Healthcare Jan 1, 2021
€170 Restaurant: Non-compliance with general data processing principles In order to identify a guest who had not paid, several visitors were contacted by employees of a restaurant. For this purpose, the telephone numbers provided by the guests as part… GERMANY ·Art. 5 ·Non-compliance with general data processing principles Processing Healthcare Supervisory Authorities Jan 1, 2021
Physician: Insufficient legal basis for data processing The DPA of Brandenburg has imposed a four-digit fine on a doctor of child and adolescent psychotherapy. The doctor had set up a Whatsgroup with 230 participants to communicate… GERMANY ·Art. 6 ·Insufficient legal basis for data processing Consent Healthcare Supervisory Authorities Jan 1, 2021
Physician: Insufficient technical and organisational measures to ensure information security A physician's office had disposed of patient records in a waste paper container used by several offices. GERMANY ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Healthcare Supervisory Authorities Jan 1, 2021
GERMANY DPA: Data Protection Authority of Berlin In order to combat the Covid 19 pandemic, a restaurant had put out an open list in which visitors had to enter their contact data. A restaurant employee obtained first names, last… Unknown Supervisory Authorities Personal Data Healthcare Jan 1, 2021
€600 Private individual: Non-compliance with general data processing principles The Austrian DPA imposed a fine of EUR 600 on a private individual. The individual had contacted a public institution to draw their attention to the fact that the statement of a… AUSTRIA ·DSB ·Art. 5, 9 Integrity and Confidentiality Principle Personal Data Healthcare Jan 1, 2021
Restaurant: Insufficient technical and organisational measures to ensure information security A restaurant had disposed of 120 completed guest registration forms for contact tracing purposes during the Covid-19 pandemic in a publicly-accessible dumpster. During its… GERMANY ·Art. 24, 32 ·Insufficient technical and organisational measures to ensure information security Security Healthcare Supervisory Authorities Jan 1, 2021
Medical clinic: Insufficient legal basis for data processing The DPA from Berlin has imposed a fine on a medical clinic. The clinic had installed 21 cameras in its premises for the purpose of protection against crime and property damage.… GERMANY ·Art. 5, 6 ·Insufficient legal basis for data processing Consent Processing Video Surveillance Jan 1, 2021
Company: Insufficient technical and organisational measures to ensure information security The DPA of Hamburg has imposed a fine in the six-digit range on a Hamburg-based company operating in the healthcare sector. The company had failed to take appropriate technical… GERMANY ·HmbBfDI ·Art. 32 Security Privacy by Design & Default Recipient Jan 1, 2021
Clinic: Insufficient involvement of data protection officer The DPA from Berlin has imposed a fine on a clinic. The clinic had appointed the clinic manager, who was also a shareholder of the clinic, as the data protection officer. A data… GERMANY ·Insufficient involvement of data protection officer Supervisory Authorities Notified Body Independence Scientific Panel Independence Jan 1, 2021
Physician: Insufficient technical and organisational measures to ensure information security A physician had stored patient records in an open carport and not in a locked room. GERMANY ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Healthcare Supervisory Authorities Jan 1, 2021
Physician: Insufficient legal basis for data processing The DPA of Brandenburg imposed a fine on a physician. The father of a minor patient had filed a complaint with the DPA because the physician had transmitted numerous data on his… GERMANY ·Art. 6, 9 ·Insufficient legal basis for data processing Consent Healthcare Processing Jan 1, 2021
GERMANY DPA: Data Protection Authority of Schleswig-Holstein An employee at a Covid testing center had used a test subject's phone number to contact them privately. Unknown Supervisory Authorities Healthcare Jan 1, 2021
€40,000 Miropass S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) fined Miropass S.r.l. EUR 40,000. Miropass is the provider of the TuPassi booking system, which among others has been used by the Municipality of Rome… ITALY ·Garante ·Art. 5, 6, 9 +1 Storage Limitation Retention Period Controllers Dec 17, 2020
€3,000 Doctor: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a doctor EUR 3,000 for violations of Art. 32 GDPR and Art. 33 GDPR. The controller had stored medical image data as MRI and X-ray images as well as… FRANCE ·CNIL ·Art. 32, 33 Security Controllers Personal Data Dec 17, 2020
€6,000 Doctor: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a doctor EUR 6,000 for violations of Art. 32 GDPR and Art. 33 GDPR. The controller had stored medical image data such as MRI and X-ray images as well… FRANCE ·CNIL ·Art. 32, 33 Security Controllers Personal Data Dec 17, 2020
€100,000 Azienda Unità Sanitaria Locale Toscana Sud Est: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 100,000 on Azienda USL Toscana Sud Est. The controller is a company in the healthcare sector that, among other things, launched the… ITALY ·Garante ·Art. 5, 13, 14 +4 DPIA Controllers Processing Dec 17, 2020
€97,150 HUNGARY DPA: Insufficient legal basis for data processing The Hungarian DPA (NAIH) imposed a fine of EUR 97,150 against a credit institute. Two parents contacted the Hungarian DPA regarding the processing of personal data by their credit… NAIH ·Art. 5, 6, 9 +1 ·Insufficient legal basis for data processing Supervisory Authorities Retention Period Personal Data Dec 16, 2020
€6,250 LATVIA DPA: Insufficient legal basis for data processing The Latvian DPA (DSI) fined an employer EUR 6,250 for sending personal data of an employee, including health data, to fellow employees by email. The DSI found that the data… DSI ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Types of Special Categories of Personal Data Processing Dec 15, 2020
€3,250 Cosmetic Medical Limited: Insufficient cooperation with supervisory authority The DPA of Isle of Man has imposed a fine of EUR 3,250 on Cosmetic Medical Limited. A data subject had filed a complaint with the DPA regarding the controller's failure to comply… ISLE OF MAN ·Art. 31 ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Controllers Dec 11, 2020
€54,000 Umeå University: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Umeå University SEK 550,000 (EUR 54,000) as a result of its failure to apply appropriate technical and organizational measures… SWEDEN ·IMY ·Art. 5, 32 Encryption Security Controllers Dec 11, 2020
€475,000 Booking.com B.V.: Insufficient fulfilment of data breach notification obligations The Dutch DPA (Autoriteit Persoonsgegevens) has fined Booking.com EUR 475,000 for not reporting a data breach to the DPA in a timely manner. In December 2018, criminals gained… THE NETHERLANDS ·AP ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Dec 10, 2020
€243,800 Västerbotten Region: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Västerbotten Region SEK 2,500,000 (EUR 243,800) for failing to implement adequate technical and organizational measures to… SWEDEN ·IMY ·Art. 5, 32 Security Privacy by Design & Default Healthcare Dec 3, 2020
€1.2M Aleris Sjukvård AB: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Aleris Sjukvård AB SEK 12,000,000 (EUR 1,168,000) for failing to implement adequate technical and organizational measures to… SWEDEN ·IMY ·Art. 5, 32 Security Privacy by Design & Default Healthcare Dec 3, 2020
€1.5M Aleris Sjukvård AB: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Aleris Sjukvård AB SEK 15,000,000 (EUR 1,463,000) for failing to implement adequate technical and organizational measures to… SWEDEN ·IMY ·Art. 5, 32 Security Privacy by Design & Default Healthcare Dec 3, 2020
€243,800 Östergötland Region: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Östergötland Region SEK 2,500,000 (EUR 243,800) for failing to implement adequate technical and organizational measures to… SWEDEN ·IMY ·Art. 5, 32 Security Privacy by Design & Default Healthcare Dec 3, 2020
€2,400 Dr Marín Cirugia Plástica, S.L.P.: Insufficient fulfilment of information obligations The Spanish DPA (aepd) imposed a fine of EUR 4,000 on the doctor due to the lack of a privacy policy on his website, thus violating Art. 13 GDPR. The original fine of EUR 4,000… SPAIN ·AEPD ·Art. 13 Supervisory Authorities Healthcare Dec 3, 2020
€2.9M Capio St. Göran AB: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Capio St. Göran AB SEK 30,000,000 (EUR 2,900,000) for failing to implement adequate technical and organizational measures to… SWEDEN ·IMY ·Art. 5, 32 Security Privacy by Design & Default IP Address Dec 3, 2020
€341,300 Sahlgrenska University Hospital: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Sahlgrenska University Hospital SEK 3,500,000 (EUR 341,300) for failing to implement adequate technical and organizational… SWEDEN ·IMY ·Art. 5, 32 Security Privacy by Design & Default Healthcare Dec 3, 2020
€390,100 Karolinska University Hospital of Solna: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Karolinska University Hospital of Solna SEK 4,000,000 (EUR 390,100) for failing to implement adequate technical and… SWEDEN ·IMY ·Art. 5, 32 Security Privacy by Design & Default Education Dec 3, 2020
€100,000 Azeta.ee e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Consent Personal Data Identification Dec 1, 2020
€100,000 Apotheka e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Consent Personal Data Identification Dec 1, 2020
€100,000 Südameapteegi e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Consent Personal Data Identification Dec 1, 2020
€10,000 Reti Televisive Italiane S.p.a.: Non-compliance with general data processing principles The television station broadcasted a documentary about the link between emissions from a local ceramics plant and health problems in the population, in which the person… ITALY ·Garante ·Art. 5 Processing Telecommunications Healthcare Nov 26, 2020
€3,000 Charly Mike s.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 3,000 on Charly Mike s.r.l.. The controller is the hotel operator of the Hotel Olimpo in Alberobello. Garante received a complaint… ITALY ·Garante ·Art. 5, 13 Controllers Supervisory Authorities Processing Nov 26, 2020
€20,000 Concentrix Cvg Italy s.r.l.: Insufficient legal basis for data processing The union UILCOM Sardegna filed a complaint with the Italian DPA (garante) against the call center operator Concentrix Cvg Italy s.r.l. regarding an internal regulation of the… Garante ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Integrity and Confidentiality Principle Controllers Healthcare Nov 26, 2020
€19,500 Gnosjö Municipality: Insufficient legal basis for data processing The Swedish DPA imposed a fine on the municipality of Gnosjö for illegal video surveillance in a care home for persons with certain functional disabilities. SWEDEN ·IMY ·Art. 5, 6, 13 +2 Monitoring Supervisory Authorities Processing Nov 25, 2020
DSB Austria: Restaurant contact-tracing data collected for COVID-19 qualifies as health The data subject (customer) filed a complaint against a Viennese restaurant claiming a violation of § 1 Austrian Data Protection Act (Datenschutzgesetz - DSG) and Article 6 GDPR:… 2020-0.743.659 ·Art. 4, 5, 6 +1 Personal Data Fairness & Transparency Integrity and Confidentiality Principle Nov 19, 2020
€30,000 Provincial Health Authority of Cosenza: Insufficient legal basis for data processing Publication of personal data (including first and last name, address, tax ID) on the website of the authority about persons who have claims for damages against the authority,… ITALY ·Garante ·Art. 9 Personal Data Healthcare Processing Nov 17, 2020