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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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Enforcement dashboard — fines by country, authority and article →
Filtering by Topic Clear filter Supervisory Authorities3581 Processing Agreement2804 Processing2648 Personal Data2613 Controllers2228 Data Controller1873 Law Enforcement1546 IP Address1284 Security1034 Supervision890 Monitoring548 Consent522
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Private individual: Insufficient legal basis for data processing The DPA from Brandenburg imposed a three-digit fine on a company employee. The individual had sent an Excel spreadsheet with employee data of 56 employees to her private e-mail… GERMANY ·Art. 6 ·Insufficient legal basis for data processing Employees Processing Agreement Human Resources Jan 1, 2021
Company: Insufficient technical and organisational measures to ensure information security A company had stored telecommunications hardware, a server and backup technology in a guest bathroom. The server cabinet, which did not have an intact lock, also served as a… GERMANY ·Art. 25, 32 ·Insufficient technical and organisational measures to ensure information security Security Telecommunications Human Resources Jan 1, 2021
Company: Insufficient technical and organisational measures to ensure information security The DPA of Hamburg has imposed a fine in the six-digit range on a Hamburg-based company operating in the healthcare sector. The company had failed to take appropriate technical… GERMANY ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Health Data Healthcare Jan 1, 2021
Restaurant: Insufficient technical and organisational measures to ensure information security A restaurant had disposed of 120 completed guest registration forms for contact tracing purposes during the Covid-19 pandemic in a publicly-accessible dumpster. During its… GERMANY ·Art. 24, 32 ·Insufficient technical and organisational measures to ensure information security Security Healthcare Processing Agreement Jan 1, 2021
GERMANY DPA: Insufficient technical and organisational measures to ensure information security Live video surveillance which was accessible via the Internet and, due to a lack of sufficient pixelation or redaction, allowed persons to be recognized. Art. 32 ·Insufficient technical and organisational measures to ensure information security Video Surveillance Security Monitoring Jan 1, 2021
€4M Bank: Insufficient technical and organisational measures to ensure information security Original fine summary: The Austrian DPA has imposed a fine of EUR 4,000,000 on a credit institution. The controller had stored an Excel file containing personal data, such as… AUSTRIA ·dsb ·Art. 5, 32 Data Breaches Integrity and Confidentiality Principle Encryption Jan 1, 2021
Physician: Insufficient technical and organisational measures to ensure information security A physician's office had disposed of patient records in a waste paper container used by several offices. GERMANY ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Healthcare Security Supervisory Authorities Jan 1, 2021
GERMANY DPA: Insufficient technical and organisational measures to ensure information security The camera images of a store were distributed without the knowledge and intention of the controller due to a faulty configuration. The distribution involved recordings of… Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Processing Agreement Jan 1, 2021
Physician: Insufficient technical and organisational measures to ensure information security A physician had stored patient records in an open carport and not in a locked room. GERMANY ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Healthcare Security Supervisory Authorities Jan 1, 2021
€1,000 Qualitance QBS SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Qualitance QBS SA EUR 1,000 for a violation of Art. 32 GDPR. The company had sent information by email to 295 individuals, disclosing the email… ROMANIA ·ANSPDCP ·Art. 32 Integrity and Confidentiality Principle Security Professional Secrecy Dec 29, 2020
€18,930 Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A.: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) fined Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A. EUR 18,930 for a breach of Art. 33 (1) GDPR and Art. 34 (1) GDPR. In May 2020, the DPA received a… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Dec 28, 2020
€235,300 ID Finance Poland Sp. z o.o.: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) imposed a fine of EUR 235,300 on ID Finance Poland Sp. z o.o. Due to an error while restarting a server, the settings of the software responsible for the… UODO ·Art. 5, 25, 32 ·Insufficient technical and organisational measures to ensure information security Security Insurance Privacy by Design & Default Dec 17, 2020
€500,000 Roma Capitale (Rome Municipality): Non-compliance with general data processing principles The Italian DPA (Garante) fined the municipality of Rome EUR 500,000 for the unlawful processing of users' and employees' personal data. The municipality of Rome had been using… ITALY ·Garante ·Art. 5, 13, 14 +2 Integrity and Confidentiality Principle Education Personal Data Dec 17, 2020
€6,000 Doctor: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a doctor EUR 6,000 for violations of Art. 32 GDPR and Art. 33 GDPR. The controller had stored medical image data such as MRI and X-ray images as well… FRANCE ·CNIL ·Art. 32, 33 Healthcare Healthcare Security Dec 17, 2020
€100,000 Banca Transilvania SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Banca Transilvania SA EUR 100,000 for violations of Art. 5 (1) f) GDPR, Art. 32 (1) GDPR and Art. 32 (2) GDPR. It was found that the bank… ROMANIA ·ANSPDCP ·Art. 5, 32 Integrity and Confidentiality Principle Data Breaches Security Dec 17, 2020
€3,000 Doctor: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a doctor EUR 3,000 for violations of Art. 32 GDPR and Art. 33 GDPR. The controller had stored medical image data as MRI and X-ray images as well as… FRANCE ·CNIL ·Art. 32, 33 Healthcare Healthcare Security Dec 17, 2020
€100,000 Azienda Unità Sanitaria Locale Toscana Sud Est: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 100,000 on Azienda USL Toscana Sud Est. The controller is a company in the healthcare sector that, among other things, launched the… ITALY ·Garante ·Art. 5, 13, 14 +4 DPIA Health Data Healthcare Dec 17, 2020
€70,000 University College Dublin: Insufficient technical and organisational measures to ensure information security The Irish DPA (DPC) fined University College Dublin (UCD) EUR 70,000 due to seven personal data breaches. Unauthorized third parties were able to access UCD e-mail accounts, and… IRELAND ·Art. 5, 32, 33 ·Insufficient technical and organisational measures to ensure information security Data Breaches Notification Obligation Security Dec 17, 2020
€1,385 Next Time Media Agency Ltd. (Next Time Media Ügynökség Kft.): Insufficient technical and organisational measures to ensure information security The Hungarian DPA (NAIH) imposed a fine of HUF 50,000 (EUR 1,385) on Next Time Media Ügynökség Kft. (Next Time Media Agency Ltd.). The web agency had been contracted by the travel… HUNGARY ·NAIH ·Art. 32 Security Telecommunications Personal Data Dec 16, 2020
€55,400 Robinson Tours Ltd. (Robinson Tours Idegenforgalmi és Szolgáltató Kft.): Insufficient technical and organisational measures to ensure information security The Hungarian DPA (NAIH) imposed a fine of HUF 20,500,000 (EUR 55,400) on Robinson Tours Idegenforgalmi és Szolgáltató Kft. (Robinson Tours Ltd.) The travel agent's reservation… HUNGARY ·NAIH ·Art. 25, 32, 34 Data Breaches Security Personal Data Dec 16, 2020
€29,500 Uppsalahem AB: Insufficient legal basis for data processing The Swedish DPA (Integritetsskyddsmyndigheten) fined the housing company Uppsalahem AB SEK 300,000 (EUR 29,500). The housing company had installed surveillance cameras in an… SWEDEN ·Art. 5, 6 ·Insufficient legal basis for data processing Video Surveillance Legitimate Interest Monitoring Dec 15, 2020
€443,000 Virgin Mobile Polska: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) fined Virgin Mobile Polska EUR 443,000 due to a data leak that allowed unauthorized third parties to access personal data stored by Virgin Mobile Polska as a… POLAND ·UODO ·Art. 5, 25, 32 Security Telecommunications Processing Agreement Dec 14, 2020
€54,000 Umeå University: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Umeå University SEK 550,000 (EUR 54,000) as a result of its failure to apply appropriate technical and organizational measures… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Encryption Security Healthcare Dec 11, 2020
€475,000 Booking.com B.V.: Insufficient fulfilment of data breach notification obligations The Dutch DPA (Autoriteit Persoonsgegevens) has fined Booking.com EUR 475,000 for not reporting a data breach to the DPA in a timely manner. In December 2018, criminals gained… THE NETHERLANDS ·AP ·Art. 33 Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Dec 10, 2020
€2.9M Capio St. Göran AB: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Capio St. Göran AB SEK 30,000,000 (EUR 2,900,000) for failing to implement adequate technical and organizational measures to… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Healthcare Security Health Data Dec 3, 2020
€341,300 Sahlgrenska University Hospital: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Sahlgrenska University Hospital SEK 3,500,000 (EUR 341,300) for failing to implement adequate technical and organizational… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Healthcare Health Data Healthcare Dec 3, 2020
€18,840 Municipality of Indre Østfold: Insufficient technical and organisational measures to ensure information security The Norwegian DPA (Datatilsynet) imposed a fine in the amount of NOK 200,000 (EUR 18,840) on the municipality of Indre Østfold. Datatilsynet found that a student file containing… NORWAY ·Datatilsynet ·Art. 6, 32 Education Personal Data Public Authority Dec 3, 2020
€390,100 Karolinska University Hospital of Solna: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Karolinska University Hospital of Solna SEK 4,000,000 (EUR 390,100) for failing to implement adequate technical and… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Healthcare Health Data Security Dec 3, 2020
€1.5M Aleris Sjukvård AB: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Aleris Sjukvård AB SEK 15,000,000 (EUR 1,463,000) for failing to implement adequate technical and organizational measures to… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Security Healthcare Healthcare Dec 3, 2020
€1.2M Aleris Sjukvård AB: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Aleris Sjukvård AB SEK 12,000,000 (EUR 1,168,000) for failing to implement adequate technical and organizational measures to… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Healthcare Health Data Security Dec 3, 2020
€243,800 Östergötland Region: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Östergötland Region SEK 2,500,000 (EUR 243,800) for failing to implement adequate technical and organizational measures to… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Healthcare Security Health Data Dec 3, 2020
€243,800 Västerbotten Region: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Västerbotten Region SEK 2,500,000 (EUR 243,800) for failing to implement adequate technical and organizational measures to… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Healthcare Healthcare Security Dec 3, 2020
€10,000 Losada Advocats S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) imposed a fine on Losada Advocats S.L. for sending an e-mail to dozens of recipients without putting them on the Blind Carbon Copy (BCC) list, thus… SPAIN ·aepd ·Art. 5, 32 IP Address Security Processing Agreement Dec 2, 2020
€3,000 Comercio Online Levante, S.L.: Insufficient technical and organisational measures to ensure information security A woman filed a complaint with the Spanish DPA (AEPD) against Comercio Online Levante, S.L. due to the fact that she was shown the personal data of another user when trying to… SPAIN ·aepd ·Art. 5, 32 Controllers Personal Data Security Dec 2, 2020
€5,000 Dada Creation S.R.L.: Insufficient technical and organisational measures to ensure information security Due to inadequate technical and organizational measures, the company disclosed the order, delivery and personal data of over 1000 customers via its web store. The data was… ROMANIA ·ANSPDCP ·Art. 32, 33 Security Privacy by Design & Default Personal Data Nov 24, 2020
€394,000 City of Stockholm: Insufficient technical and organisational measures to ensure information security The Swedish DPA imposed a fine on the City of Stockholm for data breaches on a school education platform. The platform consists of different subsystems, including a system for… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Audit Logs Security Nov 24, 2020
DSB (Austria) - 2020-0.743.659 The data subject (customer) filed a complaint against a Viennese restaurant claiming a violation of § 1 Austrian Data Protection Act (Datenschutzgesetz - DSG) and Article 6 GDPR:… 2020-0.743.659 ·Art. 4, 5, 6 +1 Personal Data Right of Access Procedures Healthcare Nov 19, 2020
€1.4M Ticketmaster UK Limited: Insufficient technical and organisational measures to ensure information security Ticketmaster UK Limited has been fined GBP 1.25 million (approximately EUR 1.405 million) for failing to protect the personal data of its customers with adequate security… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Processing Agreement Personal Data Nov 13, 2020
€12M Vodafone Italia S.p.A.: Non-compliance with general data processing principles The company was fined EUR 12,251,601 for unlawfully processing personal data of millions of customers for telemarketing purposes. The proceedings were preceded by hundreds of… ITALY ·Garante ·Art. 5, 6, 7 +7 IP Address Telecommunications Security Nov 12, 2020
€900,000 Telecoms provider (1&1 Telecom GmbH): Insufficient technical and organisational measures to ensure information security Original Fine Summary: The Controller is a company offering telecommunication services. A caller could obtain extensive information on personal customer data from the company's… GERMANY ·BfDI ·Art. 32 Telecommunications IP Address Controllers Nov 11, 2020
€3,000 Miguel Ibáñez Bezanilla, S.L.: Insufficient technical and organisational measures to ensure information security The company's website (license plate seller) requested personal information such as first and last name, copy of ID card and driver's license, and the car's VIN number, but… SPAIN ·aepd ·Art. 13, 32 Encryption Security Processing Nov 10, 2020
DSB (Austria) - DSB-D124.1749 The controller shared the data subject's social security number with a financial service provider in order to provide financial aid, to which the data subject did not consent. On… DSB-D124.1749 ·Art. 4, 9 Healthcare Health Data Insurance Nov 5, 2020
€20M Marriott International, Inc: Insufficient technical and organisational measures to ensure information security Original Summary: The ICO issued a notice of its intention to fine Marriott International Inc due to a cyber incident which was notified to the ICO by Marriott in November 2018. A… UNITED KINGDOM ·ICO ·Art. 32 Fines Security Healthcare Oct 30, 2020
€50,000 Conseguridad SL: Insufficient involvement of data protection officer The company (private security company for video surveillance systems) did not have a data protection officer in breach of Art. 37 GDPR. SPAIN ·aepd ·Art. 37 Video Surveillance Monitoring Supervisory Authorities Oct 26, 2020
€6,000 Cyprus Police: Insufficient technical and organisational measures to ensure information security A police officer had unauthorized access to a database holding personal data about vehicle owners and used the database for non-official purposes to pass information from the… Art. 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Integrity and Confidentiality Principle Security Oct 22, 2020
€15,000 Vilnius City Municipality Administration: Non-compliance with general data processing principles During the data synchronization of the Population Information System of the Municipal Administration with the databases of the State Centre for Business Registers, the personal… LITHUANIA ·VDAI ·Art. 5 Integrity and Confidentiality Principle Professional Secrecy Personal Data Oct 21, 2020
€15,000 Bank of Cyprus Public Company Ltd: Insufficient technical and organisational measures to ensure information security The data subject made a claim for access to information according to Art. 15 GDPR, which could not be answered, since the insurance contract of the data subject could not be found… Art. 5, 15, 32 +1 ·Insufficient technical and organisational measures to ensure information security Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Oct 19, 2020
€600 Private Individual: Insufficient legal basis for data processing Between February and June 2020, a private individual published information about patients on his personal Facebook page. The information included health data in terms of Art. 4… AUSTRIA ·dsb ·Art. 5, 9 Healthcare Health Data Healthcare Oct 19, 2020
€22M British Airways: Insufficient technical and organisational measures to ensure information security In July 2019, the ICO issued a notice of its intention to fine British Airways £183.39M for GDPR infringements which likely involve a breach of Art. 32 GDPR. The proposed fine… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Human Resources Personal Data Oct 16, 2020
€3,000 S.C. Marsorom S.R.L.: Insufficient technical and organisational measures to ensure information security Disclosure of personal data of customers on the companies website due to inadequate technical and organisational measures to ensure information security. ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Processing Oct 15, 2020