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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€20,000 Amazon Italia Logistica s.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has fined Amazon Italia Logistica s.r.l. EUR 20,000. A former employee had requested documents from the controller, which however they did not receive in time.… ITALY ·Garante ·Art. 12, 15 Personal Data Controllers Supervisory Authorities Dec 1, 2022
€9,600 PIONIER (law firm): Insufficient legal basis for data processing The Polish DPA has imposed a fine of EUR 9,600 on the law firm PIONIER. The law firm mainly represents victims of traffic accidents in proceedings against insurance companies and… POLAND ·UODO ·Art. 5, 6, 9 Personal Data Types of Special Categories of Personal Data Healthcare Nov 30, 2022
€3,000 Company: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 3,000 on a company. The controller had installed a video surveillance system that also recorded the voices of both employees and… SPAIN ·AEPD ·Art. 6, 13 Personal Data Controllers Supervisory Authorities Nov 29, 2022
€3,000 OTP LEASING ROMANIA IFN SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 3,000 on OTP LEASING ROMANIA IFN SA. The controller had reported a data breach to the DPA pursuant to Art. 33 GDPR. An individual had… ANSPDCP ·Art. 25, 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Security Privacy by Design & Default Nov 25, 2022
€265M Meta Platforms Ireland Limited: Insufficient technical and organisational measures to ensure information security The Irish DPA has fined Meta Platforms Ireland Limited EUR 265 million. The DPA had launched an investigation against Meta in 2021 after media reports indicated that a dataset… DPC Privacy by Design & Default Security Personal Data Nov 25, 2022
€5,000 Association for the prevention and study of crimes, abuses and negligence in information technology and advanced communications (APEDANICA): Non-compliance with general data processing principles The Spanish DPA has fined the Association for the prevention and study of crimes, abuses and negligence in information technology and advanced communications (APEDANICA) EUR… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Transparency Nov 25, 2022
€1,000 STS Di Prisinzano s.r.l: Insufficient fulfilment of information obligations The Italian DPA has fined STS Di Prisinzano s.r.l EUR 1,000. The company had processed data of a customer in the context of a breakdown service without sufficiently informing the… ITALY ·Garante ·Art. 5, 13 Personal Data Processing Supervisory Authorities Nov 24, 2022
€1,000 Medicover S.R.L.: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 1,000 on Medicover S.R.L.. The controller had reported a data breach to the DPA pursuant to Art. 33 GDPR. The controller had… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Personal Data Security Nov 24, 2022
€1,000 Private individual: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 1,000 on a private individual. Two individuals had filed a complaint with the DPA due to the fact that the controller had published… ITALY ·Garante ·Art. 2, 5, 6 +2 Personal Data Controllers Anonymization Nov 24, 2022
€1M Areti spa: Non-compliance with general data processing principles The Italian DPA has fined electricity supplier Areti spa EUR 1 million. A customer had filed a complaint with the DPA due to Areti classifying them as a defaulting customer, which… ITALY ·Garante ·Art. 5, 12, 15 +1 Personal Data Supervisory Authorities Processing Nov 24, 2022
€600,000 ÉLECTRICITÉ DE FRANCE: Insufficient fulfilment of data subjects rights The French DPA has imposed a fine of EUR 600,000 on ÉLECTRICITÉ DE FRANCE (EDF), France's largest electricity supplier. The DPA had received several complaints that individuals… CNIL ·Art. 7, 12, 13 +3 ·Insufficient fulfilment of data subjects rights Personal Data Right to Object Direct Marketing Nov 24, 2022
€20,000 ING Bank NV Amsterdam Sucursala București: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 20,000 on ING Bank NV Amsterdam Sucursala București. The bank had reported a data breach to the DPA pursuant to Art. 33 GDPR. Several… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Personal Data Nov 21, 2022
€300 Homeowners Association Bld. Pipera 1-2E: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) has fined Homeowners Association 'Bld. Pipera 1-2E' EUR 300 for failing to provide information requested by the DPA during an investigation. ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Nov 18, 2022
€28,000 Raiffeisen Bank SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 28,000 on Raiffeisen Bank SA. The bank had reported several data breaches pursuant to Art. 33 GDPR to the DPA. During its investigation,… ROMANIA ·ANSPDCP ·Art. 25, 32 Data Breaches Personal Data Privacy by Design & Default Nov 16, 2022
€80,000 BANKINTER, S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on BANKINTER, S.A.. A person had filed a complaint with the DPA as personal data of a third person were also displayed to them when accessing… SPAIN ·AEPD ·Art. 5, 32 Personal Data Security Processing Nov 15, 2022
€5,200 News service: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 5,200 on a news service. A customer had complained to the DPA about subscribing to a newsletter to receive a daily news digest, however,… HUNGARY ·NAIH ·Art. 6, 7, 12 Personal Data Consent Controllers Nov 15, 2022
€3,600 XASTRE DO PETO, S.L.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 3,600 on XASTRE DO PETO, S.L. (restaurant). An individual had filed a complaint with the DPA due to the fact that the controller required… SPAIN ·AEPD ·Art. 6, 13, 21 Personal Data Controllers Processing Nov 11, 2022
€20,000 Sportitalia: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 20,000 on Sportitalia. The controller processed biometric data (fingerprints) of employees for the purpose of registering their… ITALY ·Garante ·Art. 5, 9, 13 +1 Types of Special Categories of Personal Data Personal Data Controllers Nov 10, 2022
€10,000 I-Model s.r.l.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on I-Model s.r.l. A data subject had filed a complaint with the DPA against the controller due to the fact that the… ITALY ·Garante ·Art. 6, 17 Personal Data Controllers Supervisory Authorities Nov 10, 2022
€4,000 Villafranca di Verona municipality: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 4,000 on Villafranca di Verona municipality. The municipality had published a document containing personal data of an employee on… ITALY ·Garante ·Art. 2, 5, 6 Public Authority Personal Data Processing Nov 10, 2022
€40,000 Azienda Usl Valle d'Aosta: Insufficient technical and organisational measures to ensure information security The Italian DPA has fined Azienda Usl Valle d'Aosta EUR 40,000. An employee and patient of the health department had filed a complaint with the DPA because a colleague who had… ITALY ·Garante ·Art. 5, 9, 25 +1 Security Healthcare Privacy by Design & Default Nov 10, 2022
€500,000 Vodafone Italia S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 500,000 on Vodafone Italia S.p.A.. A customer had filed a complaint with the DPA against Vodafone. The 80-year-old customer had been… ITALY ·Garante ·Art. 5, 6, 7 +3 Personal Data Consent Supervisory Authorities Nov 10, 2022
€5,000 Cisterna di Latina municipality: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 5,000 on Cisterna di Latina municipality. An individual had filed a complaint with the DPA because the municipality had not responded to… ITALY ·Garante ·Art. 5, 12, 37 Personal Data Public Authority Supervisory Authorities Nov 10, 2022
€5,000 Cisterna di Latina Municipality: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 5,000 on Cisterna di Latina Municipality. An individual had filed a complaint with the DPA. The individual had submitted a request to the… ITALY ·Garante ·Art. 5, 12, 37 Public Authority Personal Data Supervisory Authorities Nov 10, 2022
€800,000 DISCORD INC.: Non-compliance with general data processing principles The French DPA has imposed a fine of EUR 800,000 on DISCORD INC.. DISCORD offers an online communication service through which users can chat or make video calls. During its… FRANCE ·CNIL ·Art. 5, 13, 25 +2 Storage Limitation Privacy by Default Retention Period Nov 10, 2022
€6,000 Conservatorio di Musica S. Cecilia di Roma: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 6,000 on 'Conservatorio di Musica S. Cecilia di Roma'. A student of the educational institution had filed a complaint with the DPA for… ITALY ·Garante ·Art. 2, 5, 6 +1 Controllers Personal Data Supervisory Authorities Nov 10, 2022
€15,000 Poliambulatorio Radiologico 'il Sorriso' S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 15,000 on Poliambulatorio Radiologico 'il Sorriso' S.r.l.. A patient had filed a complaint with the DPA for not receiving sufficient… ITALY ·Garante ·Art. 5, 13, 37 Personal Data Controllers Supervisory Authorities Nov 10, 2022
€1,000 SC Das Sense Society SRL: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) has fined SC Das Sense Society SRL EUR 1,000 for failing to provide information requested by the DPA during an investigation. ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Nov 9, 2022
€400 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 400 on a legal person. The accused did not provide access to information about the purpose of the processing, the storage period, the… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 15 Personal Data Recipient Supervision Nov 9, 2022
€5,000 SC Prestige Media PHG SRL: Insufficient legal basis for data processing The Romanian DPA has imposed a fine of EUR 5,000 on SC Prestige Media PHG SRL. The controller had published 23 documents containing information on the termination of employment… ROMANIA ·ANSPDCP ·Art. 5, 6 Personal Data Controllers Processing Nov 8, 2022
€2,000 Romanian Post: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 2,000 on the Romanian Post. The Post suffered a data breach where staff lost several mailings containing pension statements, employment… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Data Breaches Nov 7, 2022
€70,000 UNITED PARCEL SERVICE ESPAÑA LTD Y COMPAÑIA SRC: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 70,000 on UNITED PARCEL SERVICE ESPAÑA LTD Y COMPAÑIA SRC (UPS). A person had filed a complaint with the DPA because UPS had delivered a… SPAIN ·AEPD ·Art. 5, 32 Integrity and Confidentiality Principle Security Personal Data Nov 3, 2022
€75,000 Burwebs S.L.: Non-compliance with general data processing principles The Spanish DPA has fined Burwebs S.L. EUR 75,000. Burwebs operates websites with adult content. During its investigation, the DPA found that Burwebs did not process users' data… SPAIN ·AEPD ·Art. 5, 12, 13 +3 Personal Data Accountability Processing Nov 3, 2022
€25,000 CAIXABANK S.A.: Insufficient fulfilment of data subjects rights The Spanish DPA has imposed a fine of EUR 25,000 on CAIXABANK S.A.. The data subject had repeatedly and unsuccessfully requested that their address on file with the bank be… SPAIN ·AEPD ·Art. 16 Personal Data Supervisory Authorities Insurance Nov 2, 2022
€2,000 Rapido Finance, S.L.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 2,000 on Rapido Finance, S.L.. The data subject had received a message from a company on behalf of Rapid Finance requesting payment of… SPAIN ·AEPD ·Art. 6 Personal Data Insurance Supervisory Authorities Nov 2, 2022
€4.3M Portuguese National Statistical Institute: Non-compliance with general data processing principles The Portuguese DPA has fined the Portuguese National Statistical Institute EUR 4,3 million. The DPA found numerous violations of the GPDR in connection with the 2021 census in… PORTUGAL ·CNPD (PT) ·Art. 5, 9, 12 +5 Privacy Shield Controllers Personal Data Nov 2, 2022
€180,000 Setúbal municipality: Non-compliance with general data processing principles The Portuguese DPA has imposed a fine of EUR 170,000 on Setúbal municipality. The DPA found data protection violations regarding the collection of personal data from Ukrainian… PORTUGAL ·CNPD (PT) ·Art. 5, 13, 37 Public Authority Storage Limitation Personal Data Nov 2, 2022
€1,700 Mayor: Insufficient technical and organisational measures to ensure information security The Polish DPA has imposed a fine of EUR 1,700 on the mayor of Dobrzyniewo Duże municipality. The mayor had reported a data breach to the DPA pursuant to Art. 33 GDPR. An… POLAND ·UODO ·Art. 5, 25, 32 Data Breaches Privacy by Design & Default Security Nov 2, 2022
€5,000 CÍTRICOS TANTA, S.L.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 5,000 on CÍTRICOS TANTA, S.L.. The controller had entered personal data of an employee in the Social Security General Employee Register… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Security Nov 2, 2022
€525,000 TECHPUMP SOLUTIONS S.L.: Non-compliance with general data processing principles The Spanish DPA has fined Techpump Solutions S.L. EUR 525,000. Techpump operates several websites with adult content. The DPA found several violations of data protection law… SPAIN ·AEPD ·Art. 5, 6, 8 +5 Storage Limitation Retention Period Personal Data Oct 31, 2022
€70,000 BANCO BILBAO VIZCAYA ARGENTARIA, S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 70,000 on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. A customer of the bank had filed a complaint with the DPA. The customer had in the past,… SPAIN ·AEPD ·Art. 5, 32 Personal Data Security Processing Oct 31, 2022
€56,000 Vodafone España, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A person had filed a complaint with the DPA for having unsuccessfully requested a copy of their phone contract from… SPAIN ·AEPD ·Art. 5, 32 Integrity and Confidentiality Principle Security Personal Data Oct 31, 2022
DKK 500,000 Danish DPA fines Sirius Lawyers DKK 500,000 for inadequate security after hacker attack A law firm was exposed to a hacker attack. Thereby, hackers received access to the firm's servers that contained personal data and encrypted them. This posed a serious risk that… Denmark ·Datatilsynet (DK) ·Art. 5, 9, 24 +2 Integrity and Confidentiality Principle Encryption Supervisory Authorities
€6,400 AIO E-COMMERCE, S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on AIO E-COMMERCE, S.L.. The controller had suffered a data breach resulting in personal data such as bank details being siphoned off and… SPAIN ·AEPD ·Art. 5 Retention Period Security Controllers Oct 26, 2022
€10,000 ACKERMANN & SCHWARTZ ATTORNEYS AT LAW SLP: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 10,000 on ACKERMANN & SCHWARTZ ATTORNEYS AT LAW SLP. The law firm had collected personal data from website users without obtaining their… SPAIN ·AEPD ·Art. 6, 13 Personal Data Controllers Consent Oct 26, 2022
€8,000 ADSL HOUSE, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 8,000 on ADSL HOUSE, S.L.. The data subject had received advertising calls from the controller, although the data subject was… SPAIN ·AEPD ·Art. 21, 23, 48 Personal Data Direct Marketing Controllers Oct 24, 2022
€12,000 Comune di Salento: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 12,000 on Comune di Salento. An individual had lodged a complaint with the DPA for being recorded by a CCTV camera, which proved that he… ITALY ·Garante ·Art. 5, 6, 12 +3 Personal Data Processing Supervisory Authorities Oct 20, 2022
€9,000 Azienda Ospedaliero-Universitaria Careggi di Firenze: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 9,000 on Azienda Ospedaliero-Universitaria Careggi di Firenze. The controller had mistakenly sent a patient medical record to the wrong… ITALY ·Garante ·Art. 5, 9, 32 Security Personal Data Controllers Oct 20, 2022
€900 Istituto di Istruzione Superiore G. Renda di Polistena, Reggio Calabria: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 900 on the educational institution 'Istituto di Istruzione Superiore G. Renda di Polistena, Reggio Calabria'. A former employee of the… ITALY ·Garante ·Art. 2, 5, 6 Personal Data Public Authority Processing Oct 20, 2022
€1.4M Douglas Italia S.p.a.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 1.4 million on Douglas Italia S.p.a. for various GDPR violations. In the course of its investigation, the DPA initially found that… ITALY ·Garante ·Art. 5, 6, 7 +4 Personal Data Accountability Processing Oct 20, 2022