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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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Company: Insufficient fulfilment of information obligations The DPA of Bremen has imposed a three-digit fine on a company. The company offered its applicants an online application procedure on its website without informing users about the… GERMANY ·Art. 12, 13 ·Insufficient fulfilment of information obligations Personal Data Supervisory Authorities Human Resources Jan 1, 2022
€80,700 Beauty salon: Insufficient legal basis for data processing The Hungarian DPA has imposed a fine of EUR 80,700 on a beauty salon. The controller had installed video cameras in all its premises, which permanently recorded customers and… HUNGARY ·NAIH ·Insufficient legal basis for data processing Video Surveillance Direct Marketing Controllers Jan 1, 2022
€65,000 MALTA DPA: Non-compliance with general data processing principles The controller has violated numerous GDPR regulations, involving special categories of personal data of numerous individuals. Art. 5, 6, 9 +3 ·Non-compliance with general data processing principles Supervisory Authorities Controllers Types of Special Categories of Personal Data Jan 1, 2022
€16,400 Covid-19 test center: Insufficient legal basis for data processing The DPA of Hessen has fined a Covid-19 test center EUR 16,400. The controller had sent an e-mail containing personal data to several recipients in an open distribution list. The… GERMANY ·Art. 6, 33 ·Insufficient legal basis for data processing Data Breaches Personal Data Controllers Jan 1, 2022
Data protection officer: Insufficient legal basis for data processing The DPA of Thüringen has imposed a three-digit fine on the data protection officer of a company. The controller had posted a photo in a WhatsApp group of the company which showed… GERMANY ·Art. 6 ·Insufficient legal basis for data processing Controllers Personal Data Consent Jan 1, 2022
€300 Police officer: Insufficient legal basis for data processing A police officer had accessed data in police databases for private research purposes in order to obtain information about their ex-partner's new partner. GERMANY ·Insufficient legal basis for data processing Scientific Research Processing Supervisory Authorities Jan 1, 2022
€2,700 Credit institution: Insufficient legal basis for data processing The Hungarian DPA has imposed a fine of EUR 2,700 on a credit institution. Several individuals had filed a complaint with the DPA due to the fact that the controller had… HUNGARY ·NAIH ·Art. 5, 6 Controllers Consent Processing Jan 1, 2022
€25,000 PLUS REAL ADVERTISEMENT: Insufficient fulfilment of information obligations The Hellenic DPA has imposed a fine of EUR 25,000 on PLUS REAL ADVERTISEMENT. The controller had conducted advertising calls without the consent of the data subjects. In addition,… GREECE ·HDPA ·Art. 11, 13, 14 Personal Data Controllers Consent Dec 31, 2021
€60M Google Ireland Ltd.: Insufficient legal basis for data processing On December 31, 2021, the French DPA (CNIL) imposed a fine of EUR 60,000,000 on Google Ireland Ltd. The CNIL received several complaints regarding the manner in which cookies… FRANCE ·CNIL ·Art. 82 Cookies Direct Marketing Telecommunications Dec 31, 2021
€150M Google LLC is a subsidiary owned wholly by Alphabet Inc Google Ireland Limited ('GIL') "presents itself" as the headquarters for the Google group's operations in the EEA and Switzerland. In March 2020 the French DPA (CNIL) carried out… SAN-2021-023 ·France ·CNIL Material scope (GDPR) Supervision Supervisory Authorities Dec 31, 2021
€90M Google LLC: Insufficient legal basis for data processing On December 31, 2021, the French DPA (CNIL) imposed a fine of EUR 90,000,000 on GOOGLE LLC. The CNIL received several complaints regarding the manner in which cookies could be… FRANCE ·CNIL ·Art. 82 Cookies Direct Marketing Telecommunications Dec 31, 2021
€60M Facebook Ireland Ltd.: Insufficient legal basis for data processing On December 31, 2021, the French DPA (CNIL) imposed a fine of EUR 60,000,000 on Facebook Ireland Ltd. The CNIL received several complaints regarding the manner in which cookies… FRANCE ·CNIL ·Art. 82 Social Media Cookies Direct Marketing Dec 31, 2021
€30,000 INFO COMMUNICATION SERVICES: Insufficient fulfilment of information obligations The Hellenic DPA has imposed a fine of EUR 30,000 on INFO COMMUNICATION SERVICES. The controller had conducted advertising calls without the consent of the data subjects. In… GREECE ·HDPA ·Art. 11, 13, 14 Personal Data Controllers Supervisory Authorities Dec 31, 2021
€2,000 Call shop manager: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 2,000 on the manager of a call shop. In the context of a job vacancy, the manager had set up a stand where applicants could submit their… SPAIN ·AEPD ·Art. 13 Personal Data Supervisory Authorities Processing Dec 28, 2021
€6,000 REAL CLUB NÁUTICO DE RIBADEO: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 6,000 on REAL CLUB NÁUTICO DE RIBADEO. The controller had uploaded links to court decisions containing personal data of the data… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Social Media Dec 28, 2021
€5,000 Medical clinic: Insufficient fulfilment of information obligations The Finnish DPA has fined a medical clinic EUR 5,000. A customer of the clinic had complained to the DPA that he had not received access to his medical records from the clinic… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 12, 13 +2 Personal Data Controllers Processing Dec 26, 2021
€1,500 LA OFICINA BAR: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined LA OFICINA BAR. The bar operated a video surveillance system in which the observation angle of the cameras extended into the public traffic area. The… SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Dec 23, 2021
€5,000 Sfam España General s.l.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 5,000 on Sfam España General s.l.. A data subject had filed a complaint with the DPA against the controller for charging her… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Insurance Dec 22, 2021
€5,000 HUBSIDE IBÉRICA S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 5,000 HUBSIDE IBÉRICA S.L.. A data subject had filed a complaint with the DPA against the controller for charging her several… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Supervisory Authorities Dec 22, 2021
€2,000 FUNDACION ESPANOLA DE MEDICINA ESTETICA Y LONGEVIDAD: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 2,000 on FUNDACION ESPANOLA DE MEDICINA ESTETICA Y LONGEVIDAD. The DPA criticized that the data protection notice of the controller did… SPAIN ·AEPD ·Art. 7, 13 Consent Controllers Supervisory Authorities Dec 21, 2021
€1.3M Lisbon City Council: Insufficient legal basis for data processing The Portuguese DPA has imposed a fine of EUR 1.25 million on the Lisbon City Council. The fine is the sum of 225 fines from various violations committed by the municipality since… PORTUGAL ·CNPD (PT) ·Art. 5, 6, 9 +2 Public Authority Personal Data DPIA Dec 21, 2021
€6,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 6,000 on a private individual. The person had shared a video on Twitter showing images of a sexual assault by a man on a woman. The… SPAIN ·AEPD ·Art. 6 Legitimate Interest Social Media Supervisory Authorities Dec 21, 2021
€2,000 Online retailer: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 2,000 on an online retailer. The data subject bought a product from the controller's online store via eBay and paid with Paypal. However,… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Consent Dec 17, 2021
€10,000 ASL Latina: Insufficient legal basis for data processing The Italian DPA (Garante) fined ASL Latina EUR 10,000. The controller had mistakenly sent documents containing health data of the data subject to an uninvolved third party. ITALY ·Garante ·Art. 5, 6, 9 Healthcare Personal Data Controllers Dec 17, 2021
€4,000 CLUB DEPORTIVO RITMO DE ANDALUCÍA: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 2,000 on CLUB DEPORTIVO RITMO DE ANDALUCÍA. The DPA criticized that the data protection notice of the controller did not comply with the… SPAIN ·AEPD ·Art. 7, 13 Controllers Consent Supervisory Authorities Dec 17, 2021
€2,000 Private individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined a private individual EUR 2,000. The data controller had installed video cameras in such a way that they could record images of the public space and… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Processing Dec 17, 2021
€1,000 Università Telematica Internazionale Uninettuno: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 1,000 on Università Telematica Internazionale Uninettuno. A professor had filed a complaint with the DPA against the educational… ITALY ·Garante ·Art. 5 Retention Period Personal Data Processing Dec 16, 2021
€100,000 Ubi Banca spa: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 100,000 on Ubi Banca spa (now Intesa Sanpaolo spa). A data subject had filed a complaint with the DPA for receiving a letter from the… ITALY ·Garante ·Art. 5 Retention Period Controllers Personal Data Dec 16, 2021
€60,000 Banco Bilbao Vizcaya Argentaria S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Insurance Dec 16, 2021
€52,000 Motor insurance center: Non-compliance with general data processing principles The Finnish DPA has fined a motor insurance center EUR 52,000. The controller had excessively requested patient data from within the healthcare system for the purpose of… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 25 Retention Period Controllers Insurance Dec 16, 2021
€6,500 Travel agency: Insufficient technical and organisational measures to ensure information security The Finnish DPA has imposed a fine of EUR 6,500 on a travel agency. A customer of the travel agency informed the DPA to suspect that the company might not process the data of its… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 17, 25 +1 Personal Data Security Processing Dec 16, 2021
Enel Energia S.p.A: Insufficient legal basis for data processing Originial fine summary: The Italian DPA has fined Enel Energia S.p.A EUR 26.5 million for numerous breaches of the GDPR. Following a complex preliminary investigation launched… ITALY ·Garante ·Art. 5, 6, 12 +7 Personal Data Direct Marketing Controllers Dec 16, 2021
€20,000 Corradi s.r.l.: Non-compliance with general data processing principles The company had left the e-mail account of the data subject active even after the termination of his employment and had automatically forwarded incoming e-mails. The company did… ITALY ·Garante ·Art. 5, 13, 157 Personal Data Processing Supervisory Authorities Dec 16, 2021
€50,000 IZA OBRAS Y PROMOCIONES, S.A.: Non-compliance with general data processing principles The Spanish DPA has fined IZA OBRAS Y PROMOCIONES, S.A. EUR 50,000. An employee had filed a complaint with the DPA against the company, alleging that the controller had… SPAIN ·AEPD ·Art. 5 Personal Data Retention Period Controllers Dec 14, 2021
€2,000 SC Nobiotic Pharma SRL: Insufficient cooperation with supervisory authority Failure to provide requested information to the Romanian DPA within the required timeframe in violation of Art. 58 GDPR. ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Dec 13, 2021
€20,000 Elektro & Automasjon Systemer AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Elektro & Automasjon Systemer AS EUR 20,000. The controller had carried out a credit check on an individual, although there was no legal… NORWAY ·Datatilsynet (NO) ·Art. 6 Controllers Processing Supervisory Authorities Dec 13, 2021
€6.3M Grindr LLC: Insufficient legal basis for data processing The Norwegian DPA has fined Grindr LLC EUR 6.3 million. Grindr is a location-based social networking app designed for gay, bi, trans and queer people. In 2020, the Norwegian… NORWAY ·Datatilsynet (NO) ·Art. 6, 9 Personal Data Types of Special Categories of Personal Data Consent Dec 13, 2021
€110,000 Limerick City and County Council: Insufficient fulfilment of data subjects rights The Irish DPA has fined Limerick City and County Council EUR 110,000. As part of an investigation, the DPA conducted an audit of the processing of personal data by the council or… IRELAND ·DPC ·Art. 12, 13, 15 Personal Data Right of Access Controllers Dec 9, 2021
€10,000 BELGIUM DPA: Insufficient fulfilment of data subjects rights The Belgian DPA has imposed a fine of EUR 10,000 against a company. The data subject had repeatedly received mail with advertising content from a company, although he had objected… APD/GBA ·Art. 12, 14, 15 +2 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Direct Marketing Dec 8, 2021
€24,000 NBQ Technology, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined NBQ Technology, S.A.U.. A data subject filed a complaint with the DPA against the company after they had denied him a financial transaction due to… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Insurance Dec 7, 2021
€608,000 Psykoterapiakeskus Vastaamo: Non-compliance with general data processing principles The Finnish DPA has fined Vastaamo psychotherapy center EUR 608,000. In September 2020, the psychotherapy center reported an attack on its patient database to the DPA. An… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 33, 34 Integrity and Confidentiality Principle Personal Data Controllers Dec 7, 2021
€6,000 Telekom Romania Communications SA: Non-compliance with general data processing principles The Romanian DPA (ANSPDCP) imposed a fine of EUR 6,000 on Telekom Romania Communications SA. A data subject had complained that the controller had sent invoices and messages to… ANSPDCP ·Art. 5, 17 ·Non-compliance with general data processing principles Personal Data Controllers Processing Dec 6, 2021
€843 Lawyer: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 843 on a lawyer for having unauthorizedly disclosed documents containing personal data of his client in the course of criminal proceedings. HUNGARY ·NAIH ·Art. 5, 6, 9 Personal Data Processing Insurance Dec 3, 2021
€5,000 Azienda USL di Parma: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda USL di Parma EUR 5,000. A patient filed a complaint with the DPA because she had mistakenly received two reports of diagnostic tests on two… ITALY ·Garante ·Art. 5, 9 Healthcare Processing Health Data Dec 2, 2021
€6,800 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 6,800 on a company. The company had installed a video surveillance system to protect the company's assets, prevent… CNPD (LU) ·Art. 5, 13 ·Non-compliance with general data processing principles Supervisory Authorities Retention Period Controllers Dec 1, 2021
€5,000 ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has fined ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE in the amount of EUR 5,000. A data subject had indicated that he had objected to further newsletter… SPAIN ·AEPD ·Art. 17, 21 Personal Data Controllers Processing Nov 30, 2021
€5,000 ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has fined ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE in the amount of EUR 5,000. A data subject had indicated that he had objected to further newsletter… SPAIN ·AEPD ·Art. 17, 21 Personal Data Controllers Processing Nov 30, 2021
€20,000 DAVISER SERVICIOS, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 20,000 on DAVISER SERVICIOS, S.L.. The company had been processing biometric data (fingerprints) of employees for access to… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Personal Data Nov 30, 2021
€1,500 Neighborhood community: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined a neighborhood community. The controller had installed video cameras on their private property in such a way that they could capture images of the… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Processing Nov 30, 2021