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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€15,000 BELGIUM DPA: Insufficient fulfilment of data subjects rights The Belgian DPA (APD) imposed a fine of EUR 15,000 on a company due to insufficient fulfilment of data subject rights. The controller is a debt collection agency which was… APD/GBA ·Art. 5, 6, 12 +2 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Controllers Dec 23, 2020
€2,000 S.C. C&V Water Control S.A.: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) fined S.C. C&V Water Control S.A. EUR 2,000 for failure to comply with the data protection authority's request for information in the course of an… ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Dec 22, 2020
€6,000 Iberdrola Clientes, SAU: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) fined Iberdrola Clientes, SAU EUR 6,000. The data subject had received promotional calls from two different telephone numbers of the controller although the… SPAIN ·AEPD ·Art. 21, 23, 48 Personal Data Direct Marketing Controllers Dec 22, 2020
€36,000 Banco Bilbao Vizcaya Argentaria, S.A.: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined the financial and credit institution Banco Bilbao Vizcaya Argentaria, S.A. (BBVA) with a fine in the amount of EUR 36,000. The BBVA asked the data… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Processing Dec 21, 2020
€525,000 Locatefamily.com: Non-compliance with general data processing principles The Dutch DPA (AP) has imposed a fine of EUR 525,000 on Locatefamily.com. Locatefamily.com is a platform where people can search for the contact information of family members they… THE NETHERLANDS ·AP ·Art. 27 Personal Data Representatives Supervisory Authorities Dec 20, 2020
€200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 200 on a legal person. The accused sent the data subject, despite his objection and therefore his disagreement with further processing of… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 17 Personal Data Direct Marketing Right to Object Dec 18, 2020
€4,000 Comune di Santo Stefano Belbo: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 4,000 on the municipality of Santo Stefano Belbo. The reason for this was that the controller had published two documents on a… ITALY ·Garante ·Art. 5, 6 Personal Data Controllers Processing Dec 17, 2020
€100,000 Banca Transilvania SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Banca Transilvania SA EUR 100,000 for violations of Art. 5 (1) f) GDPR, Art. 32 (1) GDPR and Art. 32 (2) GDPR. It was found that the bank… ROMANIA ·ANSPDCP ·Art. 5, 32 Integrity and Confidentiality Principle Security Personal Data Dec 17, 2020
€6,000 Doctor: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a doctor EUR 6,000 for violations of Art. 32 GDPR and Art. 33 GDPR. The controller had stored medical image data such as MRI and X-ray images as well… FRANCE ·CNIL ·Art. 32, 33 Security Personal Data Controllers Dec 17, 2020
€40,000 Miropass S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) fined Miropass S.r.l. EUR 40,000. Miropass is the provider of the TuPassi booking system, which among others has been used by the Municipality of Rome… ITALY ·Garante ·Art. 5, 6, 9 +1 Storage Limitation Retention Period Controllers Dec 17, 2020
€100,000 Azienda Unità Sanitaria Locale Toscana Sud Est: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 100,000 on Azienda USL Toscana Sud Est. The controller is a company in the healthcare sector that, among other things, launched the… ITALY ·Garante ·Art. 5, 13, 14 +4 Controllers DPIA Personal Data Dec 17, 2020
€235,300 ID Finance Poland Sp. z o.o.: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) imposed a fine of EUR 235,300 on ID Finance Poland Sp. z o.o. Due to an error while restarting a server, the settings of the software responsible for the… UODO ·Art. 5, 25, 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Privacy by Design & Default Dec 17, 2020
€2,000 Ordine degli Assistenti Sociali della Regione Lazio: Insufficient fulfilment of data subjects rights The Italian DPA (Garante) has imposed a fine of EUR 2,000 on Ordine degli Assistenti Sociali della Regione Lazio. On November 27, 2019, a data subject had sent an email to the… ITALY ·Garante ·Art. 12 Personal Data Controllers Supervisory Authorities Dec 17, 2020
€70,000 University College Dublin: Insufficient technical and organisational measures to ensure information security The Irish DPA (DPC) fined University College Dublin (UCD) EUR 70,000 due to seven personal data breaches. Unauthorized third parties were able to access UCD e-mail accounts, and… IRELAND ·DPC ·Art. 5, 32, 33 Data Breaches Notification Obligation Personal Data Dec 17, 2020
€500,000 Roma Capitale (Rome Municipality): Non-compliance with general data processing principles The Italian DPA (Garante) fined the municipality of Rome EUR 500,000 for the unlawful processing of users' and employees' personal data. The municipality of Rome had been using… ITALY ·Garante ·Art. 5, 13, 14 +2 Integrity and Confidentiality Principle Personal Data Controllers Dec 17, 2020
€10,000 Comune di Luino: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 10,000 on the municipality of Luino. The controller had published a document containing personal data of a local council member. In… ITALY ·Garante ·Art. 5, 6, 37 Personal Data Controllers Supervisory Authorities Dec 17, 2020
€3,000 Doctor: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a doctor EUR 3,000 for violations of Art. 32 GDPR and Art. 33 GDPR. The controller had stored medical image data as MRI and X-ray images as well as… FRANCE ·CNIL ·Art. 32, 33 Security Personal Data Controllers Dec 17, 2020
€97,150 HUNGARY DPA: Insufficient legal basis for data processing The Hungarian DPA (NAIH) imposed a fine of EUR 97,150 against a credit institute. Two parents contacted the Hungarian DPA regarding the processing of personal data by their credit… NAIH ·Art. 5, 6, 9 +1 ·Insufficient legal basis for data processing Supervisory Authorities Retention Period Personal Data Dec 16, 2020
€55,400 Robinson Tours Ltd. (Robinson Tours Idegenforgalmi és Szolgáltató Kft.): Insufficient technical and organisational measures to ensure information security The Hungarian DPA (NAIH) imposed a fine of HUF 20,500,000 (EUR 55,400) on Robinson Tours Idegenforgalmi és Szolgáltató Kft. (Robinson Tours Ltd.) The travel agent's reservation… HUNGARY ·NAIH ·Art. 25, 32, 34 Data Breaches Personal Data Security Dec 16, 2020
€1,940 HUNGARY DPA: Insufficient fulfilment of information obligations The Hungarian DPA (NAIH) imposed a fine of HUF 700,000 (EUR 1,940) against a construction company. The controller had installed a video surveillance system at a construction site… NAIH ·Art. 5, 13 ·Insufficient fulfilment of information obligations Supervisory Authorities Integrity and Confidentiality Principle Personal Data Dec 16, 2020
€1,385 Next Time Media Agency Ltd. (Next Time Media Ügynökség Kft.): Insufficient technical and organisational measures to ensure information security The Hungarian DPA (NAIH) imposed a fine of HUF 50,000 (EUR 1,385) on Next Time Media Ügynökség Kft. (Next Time Media Agency Ltd.). The web agency had been contracted by the travel… HUNGARY ·NAIH ·Art. 32 Security Personal Data Telecommunications Dec 16, 2020
€10,000 Online Services: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined the operator of the online store banderacatalana.cat. EUR 10,000 for a violation of Art. 13 GDPR. The operator stated on its website privacy notices… SPAIN ·AEPD ·Art. 6, 8, 13 Personal Data Consent Supervisory Authorities Dec 15, 2020
€6,250 LATVIA DPA: Insufficient legal basis for data processing The Latvian DPA (DSI) fined an employer EUR 6,250 for sending personal data of an employee, including health data, to fellow employees by email. The DSI found that the data… DSI ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Types of Special Categories of Personal Data Processing Dec 15, 2020
€443,000 Virgin Mobile Polska: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) fined Virgin Mobile Polska EUR 443,000 due to a data leak that allowed unauthorized third parties to access personal data stored by Virgin Mobile Polska as a… POLAND ·UODO ·Art. 5, 25, 32 Security Personal Data Telecommunications Dec 14, 2020
€54,000 Umeå University: Insufficient technical and organisational measures to ensure information security The Swedish DPA (Integritetsskyddsmyndigheten) fined Umeå University SEK 550,000 (EUR 54,000) as a result of its failure to apply appropriate technical and organizational measures… SWEDEN ·IMY ·Art. 5, 32 Security Encryption Personal Data Dec 11, 2020
€3,250 Cosmetic Medical Limited: Insufficient cooperation with supervisory authority The DPA of Isle of Man has imposed a fine of EUR 3,250 on Cosmetic Medical Limited. A data subject had filed a complaint with the DPA regarding the controller's failure to comply… ISLE OF MAN ·Art. 31 ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Controllers Dec 11, 2020
€5M Banco Bilbao Vizcaya Argentaria, S.A.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined Banco Bilbao Vizcaya Argentaria, S.A. EUR 5,000,000 for violating Art. 6 GDPR (EUR 3,000,000) and Art. 13 GDPR (EUR 2,000,000). The bank had not… SPAIN ·AEPD ·Art. 6, 13 Personal Data Consent Supervisory Authorities Dec 11, 2020
€4,000 Borjamotor, S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 4,000 on Borjamotor, S.A. The company kept sending commercial advertisements to the data subject via email and SMS, even though the… SPAIN ·AEPD ·Art. 7 Personal Data Consent Processing Dec 10, 2020
€22,200 Budapesti Műszaki és Gazdaságtudományi Egyetem (Budapest University of Technology and Economics): Insufficient legal basis for data processing The Hungarian DPA (NAIH) imposed a fine of EUR 22,200 against the Budapest University of Technology and Economics. NAIH finds that the controller unlawfully processed personal… HUNGARY ·NAIH ·Art. 5, 6, 9 +2 Personal Data Controllers Processing Dec 10, 2020
€475,000 Booking.com B.V.: Insufficient fulfilment of data breach notification obligations The Dutch DPA (Autoriteit Persoonsgegevens) has fined Booking.com EUR 475,000 for not reporting a data breach to the DPA in a timely manner. In December 2018, criminals gained… THE NETHERLANDS ·AP ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Dec 10, 2020
€40,000 Xfera Moviles S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Xfera Móviles, S.A. due to insufficient legal basis for data processing. The data subject states that two telephone and internet… SPAIN ·AEPD ·Art. 6 Personal Data Consent Telecommunications Dec 9, 2020
€10,000 SPAIN DPA: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of 10,000 EUR on a company for violating Art. 5 GDPR. The company sent an e-mail to a third party with the dismissal and settlement document… AEPD ·Art. 5 ·Non-compliance with general data processing principles Personal Data Processing Supervisory Authorities Dec 9, 2020
€18,850 TUiR Warta S.A.: Insufficient fulfilment of data breach notification obligations An insurance agent hired by the controller had sent an email to unauthorized third parties in regard to insurance policies that contained personal data of two of the company's… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Dec 9, 2020
€2,850 Smart Cities Sp. z o.o.: Insufficient cooperation with supervisory authority Fine for failure to comply with an order of the Polish DPA (UODO). The controller failed to provide personal data and other information requested by UODO for investigative… POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Controllers Dec 9, 2020
€35M CNIL · SAN-2020-013 Between December 2019 and May 2020, the CNIL conducted three online and one on-site investigations on Amazon Europe Core (AEC), a subsidiary company of the Amazon group operating… France ·Art. 6, 9, 83 +1 Telecommunications Personal Data Controllers Dec 7, 2020
€18,840 Municipality of Indre Østfold: Insufficient technical and organisational measures to ensure information security The Norwegian DPA (Datatilsynet) imposed a fine in the amount of NOK 200,000 (EUR 18,840) on the municipality of Indre Østfold. Datatilsynet found that a student file containing… NORWAY ·Datatilsynet (NO) ·Art. 6, 32 Public Authority Personal Data Security Dec 3, 2020
€3,000 Comercio Online Levante, S.L.: Insufficient technical and organisational measures to ensure information security A woman filed a complaint with the Spanish DPA (AEPD) against Comercio Online Levante, S.L. due to the fact that she was shown the personal data of another user when trying to… SPAIN ·AEPD ·Art. 5, 32 Personal Data Controllers Security Dec 2, 2020
€5,000 Asociación de Víctimas por Arbitrariedades Judiciales, (JAVA): Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on the association for publishing the personal data of the data subjects on its website. The data had been unlawfully recorded… SPAIN ·AEPD ·Art. 6 Personal Data Consent Processing Dec 2, 2020
€6,000 Servicio de Alojamientos Responsables, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine in the amount of EUR 6,000 against the controller for unauthorized conclusion of a contract in the name of the data subject without his/her… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Consent Dec 2, 2020
€800 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 800 on a legal person. The complainant had worked with the accused over the years as an employee, collaborator, author, licensor, and… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 15 Personal Data Supervisory Authorities Processing Agreement Dec 1, 2020
€100,000 Azeta.ee e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Personal Data Consent Processing Dec 1, 2020
€100,000 Südameapteegi e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Personal Data Consent Processing Dec 1, 2020
€100,000 Apotheka e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Personal Data Consent Processing Dec 1, 2020
€1,200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,200 on a legal person. The accused sent the subject a commercial offer via SMS after assuring the data subject that their data was… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 17 Personal Data Processing Agreement Supervisory Authorities Nov 30, 2020
€2,000 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of Eur 2,000 on a legal person. The accused failed to comply with the request to erase the auction notice with the personal data and failed to… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 17 Personal Data Processing Agreement Supervisory Authorities Nov 30, 2020
€1,200 Private Individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine in the amount of EUR 1,200 on a private individual for impersonating a third party on the social networks Tinder and WhatsApp by using images… SPAIN ·AEPD ·Art. 5 Personal Data Processing Consent Nov 27, 2020
€20,000 Concentrix Cvg Italy s.r.l.: Insufficient legal basis for data processing The union UILCOM Sardegna filed a complaint with the Italian DPA (garante) against the call center operator Concentrix Cvg Italy s.r.l. regarding an internal regulation of the… Garante ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Personal Data Integrity and Confidentiality Principle Controllers Nov 26, 2020
€40,000 Miraclia Telecomunicaciones S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Miraclia Telecomunicaciones S.L. for violating Articles 6, 13 and 14 of the GDPR. Miraclia Telecomunicaciones S.L. is the… SPAIN ·AEPD ·Art. 6, 13, 14 Personal Data Recipient Consent Nov 25, 2020
€5,000 Dada Creation S.R.L.: Insufficient technical and organisational measures to ensure information security Due to inadequate technical and organizational measures, the company disclosed the order, delivery and personal data of over 1000 customers via its web store. The data was… ROMANIA ·ANSPDCP ·Art. 32, 33 Security Personal Data Supervisory Authorities Nov 24, 2020
€4,000 Vodafone România SA: Insufficient fulfilment of data subjects rights The Romanian DPA (ANSPDCP) imposed a fine in the amount of EUR 4,000 on Vodafone România SA. The fine was imposed as a result of complaints alleging that the operator failed to… ROMANIA ·ANSPDCP ·Art. 12, 15, 17 Personal Data Supervisory Authorities Supervision Nov 23, 2020