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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€90,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 150,000 on Vodafone España S.A.U.. Three data subjects had filed complaints with the AEPD against the controller. They complained… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Telecommunications Apr 13, 2021
€3,400 Miljø- og Kvalitetsledelse AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) has imposed a fine of EUR 3,400 on Miljø- og Kvalitetsledelse AS. At one of the carwashes operated by the controller, incidents of vandalism had… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Controllers Processing Supervisory Authorities Apr 9, 2021
€2,800 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 2,800 on a company. The controller had installed location sensors on a number of cars in its fleet. The purpose of this… CNPD (LU) ·Art. 5, 13 ·Non-compliance with general data processing principles Supervisory Authorities Storage Limitation Retention Period Apr 8, 2021
€60,000 Kutxabank, S.A.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has imposed a fine of EUR 100,000 on Kutxabank, S.A.. Following a complaint from a former customer, claiming that the bank did not comply with his request… SPAIN ·AEPD ·Art. 17 Personal Data Right to be Forgotten Controllers Apr 8, 2021
€3,000 Electrotecnica Bastida S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) has fined Electrotecnica Bastida S.L. EUR 3,000. Police officers had found 29 envelopes addressed to the controllers' respective employees on a vacant lot… SPAIN ·AEPD ·Art. 32 Security Controllers Personal Data Apr 5, 2021
€10,000 Telekom Romania Mobile Communications S.A.: Insufficient technical and organisational measures to ensure information security The Romania DPA (ANSPDCP) has fined Telekom Romania Mobile Communications S.A. EUR 10,000 for failing to implement adequate security measures to ensure the security of personal… ANSPDCP ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Controllers Mar 30, 2021
€6,000 Convitto Nazionale Statale 'Giordano Bruno' di Maddaloni (boarding school): Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 1,000 on the Convitto Nazionale Statale 'Giordano Bruno' di Maddaloni (CE) boarding school. The boarding school had published a document… ITALY ·Garante ·Art. 2, 5, 6 Personal Data Public Authority Processing Mar 25, 2021
€4.5M Fastweb S.p.A.: Non-compliance with general data processing principles The Italian DPA (Garante) has fined Fastweb S.p.A. EUR 4,500,000 for aggressive telemarketing. Following a complex preliminary investigation launched after hundreds of reports and… ITALY ·Garante ·Art. 5, 6, 7 +8 Direct Marketing Personal Data Controllers Mar 25, 2021
€30,000 OneDirect Srl: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 30,000 on OneDirect Srl. A data subject had filed two complaints with the DPA after receiving advertisements by e-mail from the… ITALY ·Garante ·Art. 6, 7, 30 +1 Personal Data Controllers Supervisory Authorities Mar 25, 2021
€4,000 Comune di Castellanza: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 4,000 on the municipality of Castellanza. The municipality had uploaded documents containing personal data of the data subject… ITALY ·Garante ·Art. 5, 6 Public Authority Personal Data Processing Mar 25, 2021
€1,425 Operator of a care facility: Insufficient legal basis for data processing The Hungarian DPA (NAIH) has imposed a fine of EUR 1,425 on the operator of a care facility. The operator had installed a total of 25 cameras in all rooms of the facility, with… HUNGARY ·NAIH ·Art. 5, 6, 13 Controllers Personal Data Processing Mar 25, 2021
€20,000 GEDI News Network Spa: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 20,000 on GEDI News Network Spa. A data subject filed a complaint with the Italian DPA against the controller regarding an… ITALY ·Garante ·Art. 12 Personal Data Controllers Supervisory Authorities Mar 25, 2021
€1,000 Laboratorio Octogón, S.L.: Non-compliance with general data processing principles Usage of CCTV camera systems that were also monitoring public space (breach of principle of data minimization). SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Mar 23, 2021
€2,000 S.C. Medicover S.R.L.: Insufficient technical and organisational measures to ensure information security In February, the Romanian DPA (ANSPDCP) closed an investigation against S.C. Medicover S.R.L. and found a violation of Art. 32 (1) b), (2), (4) GDPR. The DPA imposed a fine of EUR… ROMANIA ·ANSPDCP ·Art. 32 Personal Data Security Controllers Mar 23, 2021
€19,900 Basaren Drift AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) has imposed a fine of EUR 19,900 on Basaren Drift AS. The controller had installed video cameras in its premises which recorded both its employees… NORWAY ·Datatilsynet (NO) ·Art. 5, 6, 13 Controllers Personal Data Supervisory Authorities Mar 21, 2021
€3,000 Asesoría Alpi-Clúa S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 3,000 on Asesoría Alpi-Clúa S.L.. A client had requested documents from the controller to submit them to the tax authorities. The… SPAIN ·AEPD ·Art. 5, 32 Controllers Processing Insurance Mar 18, 2021
€60,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 60,000 on Vodafone Spain. The data subject had been a customer of the controller several years ago. After receiving payment reminders… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Telecommunications Mar 16, 2021
€4,900 Ålesund Municipality: Insufficient technical and organisational measures to ensure information security The Norwegian DPA (Datatilsynet) imposed a fine of EUR 4,900 on the municipality of Ålesund. At two schools in Ålesund, teachers asked students to download the training app Strava… NORWAY ·Datatilsynet (NO) ·Art. 24, 32, 35 DPIA Security Monitoring Mar 15, 2021
€3,000 Cultural association: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 3,000 on a cultural association. The controller had published pictures of a four-year-old child on various groups of the Chinese… SPAIN ·AEPD ·Art. 6 Controllers Consent Supervisory Authorities Mar 15, 2021
€1,000 School: Insufficient legal basis for data processing The Belgian DPA (APD) fined a school EUR 1,000. The controller had conducted a survey on student well-being via a smartschooling system. The DPA states that the controller did not… BELGIUM ·APD/GBA ·Art. 5, 6, 8 Retention Period Controllers Consent Mar 15, 2021
€5,000 Certime S.A.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 5,000 on Certime S.A.. The data subject had renewed her driver's license with the controller in 2009. After her address had… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Processing Mar 15, 2021
€2,000 Heredad de Urueña S.A.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined Heredad de Urueña S.A. EUR 2,000 because its personal data processing policy did not comply with the requirements of Art. 13 GDPR. In addition, the… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Mar 15, 2021
€12,000 NBQ Technology, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined NBQ Technology, S.A.U. EUR 20,000. An identity thief had obtained the data of a third party without authorization and applied for a microcredit… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Recipient Mar 12, 2021
€1,500 Private Person: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined a private individual EUR 1,500. The controller had installed a video surveillance camera facing a public thoroughfare and covering parts of the… SPAIN ·AEPD ·Art. 5 Controllers Processing Video Surveillance Mar 12, 2021
€600,000 Municipality of Enschede: Insufficient legal basis for data processing The Dutch DPA (AP) has fined the municipality of Enschede EUR 600,000. In 2017, the municipality decided to install special measurement boxes to measure crowds in the city center… THE NETHERLANDS ·AP ·Art. 5, 6 Public Authority Processing IP Address Mar 11, 2021
€3,000 Comune di San Marco in Lamis: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 3,000 on the municipality of San Marco in Lamis. The municipality had uploaded documents containing personal data of the data… ITALY ·Garante ·Art. 5, 6 Public Authority Personal Data Processing Mar 11, 2021
€80,000 Planet Group Spa: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 80,000 on Planet Group Spa. The controller made promotional calls on behalf of TIM s.p.a.. Several of these calls were made… ITALY ·Garante ·Art. 5, 6, 12 +2 Right to Object Direct Marketing Personal Data Mar 11, 2021
€15,000 Mediacom s.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 15,000 on Mediacom s.r.l.. The controller carried out advertising calls on behalf of TIM s.p.a.. Several of the calls were made… ITALY ·Garante ·Art. 5, 6 Controllers Personal Data Consent Mar 11, 2021
€300,000 VfB Stuttgart 1893 AG: Non-compliance with general data processing principles The DPA from Baden-Württemberg has imposed a fine of EUR 300,000 on the soccer club VfB Stuttgart 1893 AG for negligent breach of data protection accountability under Art. 5 (2)… GERMANY ·Art. 5 ·Non-compliance with general data processing principles Controllers Accountability Processing Mar 10, 2021
€50,000 Equifax Iberica S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined Equifax Iberica S.L. EUR 50,000 for a violation of Art. 6 (1) f) GDPR. The controller had added the data subject to a debtor register without… SPAIN ·AEPD ·Art. 6 Legitimate Interest Personal Data Controllers Mar 10, 2021
€10,000 Hospital Campogrande DE: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 10,000 on Hospital Campogrande DE. A patient filed a complaint against the controller with the DPA. The controller had performed an… SPAIN ·AEPD ·Art. 5 Controllers Processing Healthcare Mar 10, 2021
€200 Self Employed Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 200 on a self employed person. The accused obtained scans of identity cards from foreign subjects who booked accommodation there and kept… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 5, 6, 12 +4 Personal Data Consent Processing Mar 10, 2021
€15,000 Homeowners Association: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 15,000 on a homeowners' association. The controller had publicly displayed the record of a homeowners' meeting in the elevator of the… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Controllers Personal Data Mar 9, 2021
€14,900 Dragefossen AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) imposed a fine of EUR 14,900 on the energy company Dragefossen AS. The latter had installed a webcam on the roof of its office building in the… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Controllers Personal Data Processing Mar 8, 2021
€500 Natural person holding the position of General Secretary for a political party in Bucharest: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) imposed a fine in the amount of EUR 500 against a natural person holding the position of General Secretary for a political party in Bucharest. The… ROMANIA ·ANSPDCP ·Art. 32, 58 Security Personal Data Controllers Mar 4, 2021
Private Individual: Non-compliance with general data processing principles Original summary: The DPA of Saxony-Anhalt imposed a fine of EUR 200 on a private individual. The controller had taken photos of vehicles and, in some cases, their drivers and… GERMANY ·Art. 5, 32 ·Non-compliance with general data processing principles Encryption Controllers Processing Mar 3, 2021
€40,000 Electricity Authority of Cyprus: Insufficient legal basis for data processing The Cypriot DPA imposed a fine of EUR 40,000 on the Electricity Authority of Cyprus. The controller used an automated system based on the so-called Brad-Factor to manage, monitor… Cyprus DPA ·Art. 6, 9 ·Insufficient legal basis for data processing Personal Data Controllers Consent Mar 3, 2021
€24,400 NORWAY DPA: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined a company NOK 250,000 (EUR 24,400). The controller ordered an employee to set up an automatic forwarding of his/her employee email account… Datatilsynet (NO) ·Art. 5, 6 ·Insufficient legal basis for data processing Controllers Processing Supervisory Authorities Mar 2, 2021
€15,000 Registrų Centras: Insufficient technical and organisational measures to ensure information security The Lithuanian DPA (VDAI) imposed a fine of EUR 15,000 on Registrų Centras. The controller is a company which manages several Lithuanian registers. The company suffered a data… LITHUANIA ·VDAI ·Art. 32 Security Personal Data Controllers Mar 2, 2021
€200,000 I-DE Redes Eléctricas Inteligentes, S.A.U: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 200,000 on I-DE Redes Eléctricas Inteligentes, S.A.U. The DPA received complaints from Waitum, S.L. and Servicios Aby 2018, S.L.… SPAIN ·AEPD ·Art. 5, 6 Integrity and Confidentiality Principle Retention Period Controllers Mar 2, 2021
€9,000 SPAIN DPA: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 9,000 on a website operator. The controller had published photos of the data subject on its website without the consent of the data… AEPD ·Art. 6, 13 ·Insufficient legal basis for data processing Supervisory Authorities Personal Data Controllers Mar 2, 2021
€3,000 IT sprendimai sėkmei: Non-compliance with general data processing principles The Lithuanian DPA (VDAI) imposed a fine of EUR 3,000 on the company 'IT sprendimai sėkmei'. The DPA had opened an investigation regarding a quarantine app introduced in Lithuania… LITHUANIA ·VDAI ·Art. 5, 13, 24 +3 DPIA Personal Data Controllers Feb 26, 2021
€12,000 Nacionaliniam visuomenės sveikatos centrui (NVSC): Non-compliance with general data processing principles The Lithuanian DPA (VDAI) imposed a fine of EUR 12,000 on the Lithuanian National Health Service (NVSC). The DPA had opened an investigation regarding a quarantine app introduced… LITHUANIA ·VDAI ·Art. 5, 13, 24 +3 DPIA Personal Data Controllers Feb 26, 2021
€2,000 Comune di Conflenti: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 2,000 on the municipality of Conflenti. A former employee of the municipality filed a complaint with the DPA because a document… ITALY ·Garante ·Art. 5, 6 Public Authority Personal Data Processing Feb 25, 2021
€4,000 Ministero dell’Istruzione, Ufficio Scolastico Regionale per il Lazio: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 4,000 on the Lazio Region School Authority. A parent had filed a complaint against the school authority for forwarding data of… ITALY ·Garante ·Art. 5, 6, 9 Public Authority Healthcare Processing Feb 25, 2021
€6,000 Comune di Commezzadura: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 6,000 on the municipality of Commezzadura. A former employee of the municipality filed a complaint with the DPA because a document… ITALY ·Garante ·Art. 5, 6, 9 Personal Data Public Authority Healthcare Feb 25, 2021
€300,000 Istituto Nazionale Previdenza Sociale (INPS): Non-compliance with general data processing principles Original fine summary: The Italian DPA (Garante) imposed a fine of EUR 300,000 on the Istituto Nazionale Previdenza Sociale (INPS). The Italian National Institute for Social… ITALY ·Garante ·Art. 5, 25, 35 Retention Period Controllers Personal Data Feb 25, 2021
€6,000 Azienda Ospedaliera Universitaria Careggi: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 6,000 on Azienda Ospedaliera Universitaria Careggi for a breach of Art. 5 GDPR and Art. 9 GDPR. Azienda Ospedaliera… ITALY ·Garante ·Art. 5, 9 Data Breaches Healthcare Controllers Feb 25, 2021
€20,000 Gedi Gruppo Editoriale S.p.A.: Insufficient legal basis for data processing The Italian DPA (Garante) has fined Gedi Gruppo Editoriale S.p.A. 20,000 euros. The controller had published photos in its newspaper of people who were in custody in connection… ITALY ·Garante ·Art. 5 Controllers Processing Telecommunications Feb 25, 2021
€1,200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,200 on a legal person. The accused was sending commercial communications to the complainant, despite their objection to the processing of… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 17 Personal Data Right to Object Processing Feb 23, 2021