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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€4,000 Comune di Santo Stefano Belbo: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 4,000 on the municipality of Santo Stefano Belbo. The reason for this was that the controller had published two documents on a… ITALY ·Garante ·Art. 5, 6 Personal Data Public Authority Controllers Dec 17, 2020
€100,000 Azienda Unità Sanitaria Locale Toscana Sud Est: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 100,000 on Azienda USL Toscana Sud Est. The controller is a company in the healthcare sector that, among other things, launched the… ITALY ·Garante ·Art. 5, 13, 14 +4 Controllers DPIA Personal Data Dec 17, 2020
€100,000 Banca Transilvania SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Banca Transilvania SA EUR 100,000 for violations of Art. 5 (1) f) GDPR, Art. 32 (1) GDPR and Art. 32 (2) GDPR. It was found that the bank… ROMANIA ·ANSPDCP ·Art. 5, 32 Integrity and Confidentiality Principle Security Personal Data Dec 17, 2020
€10,000 Comune di Luino: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 10,000 on the municipality of Luino. The controller had published a document containing personal data of a local council member. In… ITALY ·Garante ·Art. 5, 6, 37 Public Authority Personal Data Controllers Dec 17, 2020
€97,150 HUNGARY DPA: Insufficient legal basis for data processing The Hungarian DPA (NAIH) imposed a fine of EUR 97,150 against a credit institute. Two parents contacted the Hungarian DPA regarding the processing of personal data by their credit… NAIH ·Art. 5, 6, 9 +1 ·Insufficient legal basis for data processing Supervisory Authorities Retention Period Personal Data Dec 16, 2020
€29,500 Uppsalahem AB: Insufficient legal basis for data processing The Swedish DPA (Integritetsskyddsmyndigheten) fined the housing company Uppsalahem AB SEK 300,000 (EUR 29,500). The housing company had installed surveillance cameras in an… SWEDEN ·IMY ·Art. 5, 6 Legitimate Interest Processing Security Dec 15, 2020
€6,250 LATVIA DPA: Insufficient legal basis for data processing The Latvian DPA (DSI) fined an employer EUR 6,250 for sending personal data of an employee, including health data, to fellow employees by email. The DSI found that the data… DSI ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Types of Special Categories of Personal Data Processing Dec 15, 2020
€10,000 Online Services: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined the operator of the online store banderacatalana.cat. EUR 10,000 for a violation of Art. 13 GDPR. The operator stated on its website privacy notices… SPAIN ·AEPD ·Art. 6, 8, 13 Personal Data Consent Supervisory Authorities Dec 15, 2020
€5M Banco Bilbao Vizcaya Argentaria, S.A.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined Banco Bilbao Vizcaya Argentaria, S.A. EUR 5,000,000 for violating Art. 6 GDPR (EUR 3,000,000) and Art. 13 GDPR (EUR 2,000,000). The bank had not… SPAIN ·AEPD ·Art. 6, 13 Personal Data Consent Supervisory Authorities Dec 11, 2020
€4,000 Borjamotor, S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 4,000 on Borjamotor, S.A. The company kept sending commercial advertisements to the data subject via email and SMS, even though the… SPAIN ·AEPD ·Art. 7 Personal Data Consent Processing Dec 10, 2020
€22,200 Budapesti Műszaki és Gazdaságtudományi Egyetem (Budapest University of Technology and Economics): Insufficient legal basis for data processing The Hungarian DPA (NAIH) imposed a fine of EUR 22,200 against the Budapest University of Technology and Economics. NAIH finds that the controller unlawfully processed personal… HUNGARY ·NAIH ·Art. 5, 6, 9 +2 Public Authority Controllers Personal Data Dec 10, 2020
€10,000 SPAIN DPA: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of 10,000 EUR on a company for violating Art. 5 GDPR. The company sent an e-mail to a third party with the dismissal and settlement document… AEPD ·Art. 5 ·Non-compliance with general data processing principles Personal Data Processing Supervisory Authorities Dec 9, 2020
€40,000 Xfera Moviles S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Xfera Móviles, S.A. due to insufficient legal basis for data processing. The data subject states that two telephone and internet… SPAIN ·AEPD ·Art. 6 Personal Data Consent Telecommunications Dec 9, 2020
€7,300 Perfomeclic: Insufficient legal basis for data processing The French DPA (CNIL) imposed a fine of EUR 7,300 on the company Perfomeclic. The company had sent commercial advertising emails without a proof of prior consent and without… FRANCE ·CNIL ·Art. 5, 14, 21 +1 Direct Marketing Consent Supervisory Authorities Dec 7, 2020
€35M CNIL · SAN-2020-013 Between December 2019 and May 2020, the CNIL conducted three online and one on-site investigations on Amazon Europe Core (AEC), a subsidiary company of the Amazon group operating… France ·Art. 6, 9, 83 +1 Telecommunications Personal Data Supervisory Authorities Dec 7, 2020
€5,000 Asociación de Víctimas por Arbitrariedades Judiciales, (JAVA): Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on the association for publishing the personal data of the data subjects on its website. The data had been unlawfully recorded… SPAIN ·AEPD ·Art. 6 Personal Data Consent Processing Dec 2, 2020
€6,000 Servicio de Alojamientos Responsables, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine in the amount of EUR 6,000 against the controller for unauthorized conclusion of a contract in the name of the data subject without his/her… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Consent Dec 2, 2020
€100,000 Apotheka e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Personal Data Consent Identification Dec 1, 2020
€100,000 Azeta.ee e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Personal Data Consent Identification Dec 1, 2020
€100,000 Südameapteegi e-apteek: Insufficient legal basis for data processing The Estonian DPA (Andmekaitse Inspektsioon) fined three online pharmacies EUR 100,000 each for processing personal data without the consent of the data subjects. The data in… ESTONIA ·AKI ·Art. 5, 6 Personal Data Consent Identification Dec 1, 2020
€1,200 Private Individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine in the amount of EUR 1,200 on a private individual for impersonating a third party on the social networks Tinder and WhatsApp by using images… SPAIN ·AEPD ·Art. 5 Personal Data Processing Consent Nov 27, 2020
€3,000 Charly Mike s.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 3,000 on Charly Mike s.r.l.. The controller is the hotel operator of the Hotel Olimpo in Alberobello. Garante received a complaint… ITALY ·Garante ·Art. 5, 13 Controllers Supervisory Authorities Processing Nov 26, 2020
€10,000 Reti Televisive Italiane S.p.a.: Non-compliance with general data processing principles The television station broadcasted a documentary about the link between emissions from a local ceramics plant and health problems in the population, in which the person… ITALY ·Garante ·Art. 5 Processing Telecommunications Healthcare Nov 26, 2020
€20,000 Concentrix Cvg Italy s.r.l.: Insufficient legal basis for data processing The union UILCOM Sardegna filed a complaint with the Italian DPA (garante) against the call center operator Concentrix Cvg Italy s.r.l. regarding an internal regulation of the… Garante ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Integrity and Confidentiality Principle Personal Data Controllers Nov 26, 2020
€1,500 Private Individual: Insufficient legal basis for data processing The Belgian DPA (APD) imposed a fine against private individuals. The controllers installed video cameras on their private property, two of which were positioned in a way that… BELGIUM ·APD/GBA ·Art. 6, 25 Controllers Processing Supervisory Authorities Nov 25, 2020
€19,500 Gnosjö Municipality: Insufficient legal basis for data processing The Swedish DPA imposed a fine on the municipality of Gnosjö for illegal video surveillance in a care home for persons with certain functional disabilities. SWEDEN ·IMY ·Art. 5, 6, 13 +2 Public Authority Monitoring Supervisory Authorities Nov 25, 2020
€40,000 Miraclia Telecomunicaciones S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Miraclia Telecomunicaciones S.L. for violating Articles 6, 13 and 14 of the GDPR. Miraclia Telecomunicaciones S.L. is the… SPAIN ·AEPD ·Art. 6, 13, 14 Recipient Personal Data Consent Nov 25, 2020
€5,000 Dada Creation S.R.L.: Insufficient technical and organisational measures to ensure information security Due to inadequate technical and organizational measures, the company disclosed the order, delivery and personal data of over 1000 customers via its web store. The data was… ROMANIA ·ANSPDCP ·Art. 32, 33 Security Personal Data Supervisory Authorities Nov 24, 2020
€20,000 Burgo Group S.p.A: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 20,000 on the company for non-compliant practices. Thus, for example, the personnel director forwarded an e-mail conversation… ITALY ·Garante ·Art. 5, 13 Personal Data Supervisory Authorities Processing Nov 23, 2020
€4,000 Vodafone România SA: Insufficient fulfilment of data subjects rights The Romanian DPA (ANSPDCP) imposed a fine in the amount of EUR 4,000 on Vodafone România SA. The fine was imposed as a result of complaints alleging that the operator failed to… ROMANIA ·ANSPDCP ·Art. 12, 15, 17 Personal Data Supervisory Authorities Supervision Nov 23, 2020
€12,000 Recambios Villalegre S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined the company for posting photos of a person on Facebook and WhatsApp and accusing the individual of theft in related posts. The photos were obtained… SPAIN ·AEPD ·Art. 6, 13 Supervisory Authorities Video Surveillance Social Media Nov 23, 2020
€36,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing Processing of personal data of a data subject without sufficient legal basis. The company had sent an invoice to a data subject without being able to prove that it had a contract… SPAIN ·AEPD ·Art. 5, 6 Personal Data Processing Telecommunications Nov 19, 2020
DSB Austria: Restaurant contact-tracing data collected for COVID-19 qualifies as health The data subject (customer) filed a complaint against a Viennese restaurant claiming a violation of § 1 Austrian Data Protection Act (Datenschutzgesetz - DSG) and Article 6 GDPR:… 2020-0.743.659 ·Art. 4, 5, 6 +1 Personal Data Fairness & Transparency Integrity and Confidentiality Principle Nov 19, 2020
€4,800 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 4,800 on a legal person. In the course of the business activities, the accused contacted business entities, owners of industrial rights,… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 6, 12 Supervisory Authorities Processing Processing Agreement Nov 19, 2020
€28 HUNGARY DPA: Non-compliance with general data processing principles The data subject had subscribed to a newsletter of the controller. After altering his/her e-mail address, he/she continued to receive the newsletter via the old e-mail address.… NAIH ·Art. 5 ·Non-compliance with general data processing principles Personal Data Controllers Processing Nov 18, 2020
€2.3M Carrefour France: Non-compliance with general data processing principles The French DPA (CNIL) fined Carrefour France EUR 2,250,000 for several violations of data protection regulations, including the GPDR. During its investigation, the CNIL found that… CNIL ·Art. 5, 12, 13 +5 ·Non-compliance with general data processing principles Personal Data Direct Marketing International Transfer Nov 18, 2020
€800,000 Carrefour Banque: Non-compliance with general data processing principles The French DPA (CNIL) imposed a fine on Carrefour Banque for violation of its obligation to process data fairly (Article 5 (1) GDPR). If a person who subscribed to the Pass card… FRANCE ·CNIL ·Art. 5 Accountability Processing Insurance Nov 18, 2020
€30,000 Provincial Health Authority of Cosenza: Insufficient legal basis for data processing Publication of personal data (including first and last name, address, tax ID) on the website of the authority about persons who have claims for damages against the authority,… ITALY ·Garante ·Art. 9 Personal Data Healthcare Processing Nov 17, 2020
€42,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing In 2019, after an arbitration procedure, the company agreed to the early termination of a contract with the data subject and to the deletion of the personal data concerned.… SPAIN ·AEPD ·Art. 5, 6 Personal Data Processing Telecommunications Nov 16, 2020
€1,600 Homeowners Association: Non-compliance with general data processing principles Usage of CCTV camera systems that were also monitoring public space (breach of principle of data minimization). SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Nov 16, 2020
€1,500 BELGIUM DPA: Non-compliance with general data processing principles The Belgian DPA (APD/GBA) imposed a fine of EUR 1,500 on a social housing company for non-compliance with several principles of the GDPR such as data processing as well as the… APD/GBA ·Art. 5, 6, 12 +3 ·Non-compliance with general data processing principles Supervisory Authorities Fairness & Transparency Monitoring Nov 13, 2020
€12M Vodafone Italia S.p.A.: Non-compliance with general data processing principles The company was fined EUR 12,251,601 for unlawfully processing personal data of millions of customers for telemarketing purposes. The proceedings were preceded by hundreds of… ITALY ·Garante ·Art. 5, 6, 7 +7 Direct Marketing Personal Data Accountability Nov 12, 2020
€42,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The company ported a telephone number of the data subject without their consent (missing signature on the porting contract). SPAIN ·AEPD ·Art. 5, 6 Personal Data Consent Processing Nov 11, 2020
€900,000 Telecoms provider (1&1 Telecom GmbH): Insufficient technical and organisational measures to ensure information security Original Fine Summary: The Controller is a company offering telecommunication services. A caller could obtain extensive information on personal customer data from the company's… GERMANY ·BfDI ·Art. 32 Personal Data Controllers Security Nov 11, 2020
€3,000 Miguel Ibáñez Bezanilla, S.L.: Insufficient technical and organisational measures to ensure information security The company's website (license plate seller) requested personal information such as first and last name, copy of ID card and driver's license, and the car's VIN number, but… SPAIN ·AEPD ·Art. 13, 32 Encryption Security Supervisory Authorities Nov 10, 2020
€20,000 Xfera Moviles S.A.: Insufficient legal basis for data processing Xfera Móviles had failed to cooperate with the AEPD in the investigation of privacy violations. Xfera Móviles had neither responded to the request for information nor provided any… SPAIN ·AEPD ·Art. 31 Supervisory Authorities Telecommunications Processing Nov 6, 2020
Austrian DSB: Controller's use of social security number for statutory financial aid was The controller shared the data subject's social security number with a financial service provider in order to provide financial aid, to which the data subject did not consent. On… 2020-0.714.215 ·Austria ·Art. 4, 9 Controllers IP Address Personal Data Nov 5, 2020
€75,000 Telefonica Moviles Espana, S.A.U.: Insufficient legal basis for data processing Processing of personal data of the data subject without sufficient legal basis. The company had issued several invoices to the data subject and collected invoice amounts from his… SPAIN ·AEPD ·Art. 5, 6 Personal Data Processing Telecommunications Nov 5, 2020
€30,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing Processing of personal data of a data subject without sufficient legal basis due to errors in the correct assignment of customer contracts. In this case, Vodafone demanded a debt… SPAIN ·AEPD ·Art. 5, 6 Personal Data Processing Telecommunications Nov 3, 2020
€4,000 Borgo Fonte Scura s.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 4,000 on Borgo Fonte Scura s.r.l.. The controller had installed a video surveillance system which also recorded the three data… ITALY ·Garante ·Art. 5, 13 Personal Data Controllers Processing Oct 29, 2020