Guidelines 02/2021 on virtual voice assistants
Guidelines on virtual voice assistants
A virtual voice assistant (VVA) is a service that understands voice commands and executes them or mediates with other IT systems if needed. VVAs are currently available on most smartphones and tablets, traditional computers, and, in the latest years, even standalone devices like smart speakers. VVAs act as interface between users and their computing devices and online services such as search engines or online shops. Due to their role, VVAs have access to a huge amount of personal...
EDPB Nov 21, 2025 edpb-guidelines-on-virtual-voice-assistants