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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€56,000 VODAFONE ESPAÑA, S.A.U.: Insufficient legal basis for data processing The Spanish data protection authority has imposed a fine of EUR 50,000 on VODAFONE ESPAÑA, S.A.U.. A customer had filed a complaint with the DPA regarding the fact that due to a… SPAIN ·AEPD ·Art. 6 Consent Personal Data Telecommunications Nov 22, 2023
€400 Private individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine on a private individual. The controller had installed video surveillance cameras which, among other things, also covered the public… SPAIN ·AEPD ·Art. 5 Controllers Processing Video Surveillance Nov 22, 2023
€180 Private individual: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on a private individual. The controller had installed video surveillance cameras which, among other things, also covered a neighbouring… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Processing Nov 21, 2023
€1,500 Libra Internet Bank SA: Insufficient cooperation with supervisory authority The Romanian DPA has imposed a fine of EUR 1500 on Libra Internet Bank SA for failing to comply with an order issued by the DPA. ROMANIA ·ANSPDCP ·Art. 58 Supervisory Authorities Supervision Personal Data Nov 20, 2023
€10,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 10,000 on a private individual for unlawfully using the photo of a minor to create a social media profile. SPAIN ·AEPD ·Art. 6 Social Media Processing Supervisory Authorities Nov 20, 2023
€600 Private individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 600 on a private individual. The controller had installed video surveillance cameras which, among other things, also covered the… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Personal Data Nov 20, 2023
€72,000 Eurocollege Oxford English Institute S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 72,000 on Eurocollege Oxford English Institute S.L. The data subject stated that they had signed a training contract with the affiliated… SPAIN ·AEPD ·Art. 5, 6, 9 Personal Data Healthcare Controllers Nov 17, 2023
€10,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 10,000 on a private individual. The person had recorded a video of a violent incident involving minors without a valid legal basis. SPAIN ·AEPD ·Art. 6 Processing Minors Supervisory Authorities Nov 16, 2023
€3,200 POLAND DPA: Insufficient cooperation with supervisory authority The Polish DPA has fined a data controller EUR 3,200 for failing to provide information requested by the DPA during an investigation. UODO ·Art. 58 ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Controllers Nov 16, 2023
€20,000 FORO ASTURIAS: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 20,000 on FORO ASTURIAS. An individual had filed a complaint with the DPA due to the fact that personal data stored by the controller had… SPAIN ·AEPD ·Art. 5, 32 Personal Data Controllers Processing Nov 16, 2023
€20,000 QUALITY-PROVIDER S.A.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 20,000 on QUALITY-PROVIDER S.A.. The controller had processed the personal data of a data subject without a valid legal basis and had not… SPAIN ·AEPD ·Art. 6, 58 Controllers Personal Data Supervisory Authorities Nov 16, 2023
€20,000 Comune di Lonato del Garda: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 20,000 on the municipality 'Comune di Lonato del Garda' for the unlawful use of audio-video recordings of a work interview. ITALY ·Garante ·Art. 5, 6 Processing Public Authority Education Nov 16, 2023
€18,000 Cluster S.r.l.: Non-compliance with general data processing principles The Italian DPA imposed a fine of EUR 18,000 on Cluster S-r.l. A data subject had complained to the DPA because their son's health-related data and their own personal data had… ITALY ·Garante ·Art. 5, 32 Personal Data Anonymization Controllers Nov 16, 2023
€50,000 Comune di Castel Goffredo: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 50,000 on the municipality 'Comune di Castel Goffredo' for the unlawful use of audio-video recordings of a work interview. ITALY ·Garante ·Art. 5, 6, 12 +2 Processing Supervisory Authorities Public Authority Nov 16, 2023
€10,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 10,000 on a private individual. The controller had uploaded an individual's personal data, including their name, a picture and their… SPAIN ·AEPD ·Art. 6 Personal Data Consent Controllers Nov 15, 2023
€110,000 Rompetrol Downstream SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 110,000 on Rompetrol Downstream SRL. The controller had suffered a data breach in which customer data was repeatedly accessed and used… ROMANIA ·ANSPDCP ·Art. 32 Security Right of Access Controllers Nov 13, 2023
€200,000 CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 200,000 on CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.. The controller had included the data subject's personal data in a credit… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Insurance Nov 13, 2023
€20,000 Piraeus Leasing S.M.S.A.: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 20,000 on Piraeus Leasing S.M.S.A.. An individual had filed a complaint with the DPA because the controller processed an image on which… GREECE ·HDPA ·Art. 5, 15 Personal Data Controllers Supervisory Authorities Nov 10, 2023
€600 Store owner: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 600 on a store owner. The controller had installed video surveillance cameras which, among other things, also covered a neighbour… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Processing Nov 7, 2023
€70,000 THE BEE LOGISTICS, S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 70,000 on THE BEE LOGISTICS, S.L. for delivering a parcel to a person other than the recipient, thereby unlawfully disclosing the… SPAIN ·AEPD ·Art. 5, 32 Processing Recipient Supervisory Authorities Nov 7, 2023
€1,000 Homeowners' association: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 1,000 on a homeowners' association. A property owner had filed a complaint with the DPA. The controller had published an enforcement… SPAIN ·AEPD ·Art. 5, 32 Personal Data Controllers Processing Nov 7, 2023
€5,000 Municipality: Insufficient legal basis for data processing The Hellenic DPA has imposed a fine of EUR 5,000 on a municipality. The municipality had published a person's personal data on the municipality's website and failed to comply with… GREECE ·HDPA ·Art. 6, 17 Personal Data Public Authority Supervisory Authorities Nov 7, 2023
€200,000 DIGI SPAIN TELECOM, S.L.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 200,000 on DIGI SPAIN TELECOM, S.L.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM… AEPD ·Art. 6 ·Insufficient legal basis for data processing Personal Data Consent Telecommunications Nov 6, 2023
€300 Private individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined a private individual EUR 300. The individual had installed video surveillance cameras on their property which covered, among other things, the public… SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Nov 6, 2023
€600 Hotel: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 600 on a hotel. The controller had installed video surveillance cameras which, among other things, also covered the public space and… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Personal Data Nov 3, 2023
€3,000 OTP BANK ROMANIA SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 3,000 on OTP BANK ROMANIA SA. The controller had accidentally transmitted personal data of an individual to an unauthorized third party.… ANSPDCP ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Personal Data Nov 3, 2023
€600 Homeowners' association: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 600 on a Homeowners Association. The association had installed several video surveillance cameras which, among other things, also… SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Nov 3, 2023
€30,000 Voorschoten municipality: Non-compliance with general data processing principles The Dutch DPA has imposed a fine of EUR 30,000 on Voorschoten municipality. The municipality had kept information about household waste for longer than necessary and had not… THE NETHERLANDS ·AP ·Art. 5, 6, 14 Personal Data Supervisory Authorities Processing Nov 2, 2023
€30,000 APOLLONIA TOPCO, S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 30,000 on APOLLONIA TOPCO, S.L.. An individual had filed a complaint with the DPA due to the fact that, in order to receive a refund,… SPAIN ·AEPD ·Art. 5, 38 Retention Period Personal Data Controllers Nov 2, 2023
€48,000 INSTITUT MARQUÉS OBSTETRICIA I GINECOLOGIA, S.L.P.: Non-compliance with general data processing principles The Spanish DPA has imposed a finea INSTITUT MARQUÉS OBSTETRICIA I GINECOLOGIA, S.L.P. The controller had suffered a data breach in which personal patient and employee data had… SPAIN ·AEPD ·Art. 5, 32, 34 Data Breaches Security Controllers Nov 2, 2023
€300 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 600 on a private individual. The controller had installed a video surveillance camera which recorded a communal area without this having… SPAIN ·AEPD ·Art. 6 Controllers Video Surveillance Monitoring Oct 31, 2023
€240 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 240 on a private individual for unlawfully installing a video surveillance camera on their house capturing the public space. SPAIN ·AEPD ·Art. 6 Video Surveillance Monitoring Supervisory Authorities Oct 30, 2023
€10,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 10,000 on a private individual for publishing intimate images of the data subject on YouTube without their consent. SPAIN ·AEPD ·Art. 6 Consent Personal Data Supervisory Authorities Oct 28, 2023
€500 Homeowners Association: Insufficient cooperation with supervisory authority Fine for failure to comply with an order of the supervisory authority. ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Oct 27, 2023
€7,000 Ophthalmologic institute: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 7,000 on a ophthalmologic institute. The controller had responded to an online review, disclosing personal data of a patient. SPAIN ·AEPD ·Art. 5, 32 Personal Data Controllers Processing Oct 26, 2023
€20,000 Region of Lombardy: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 20,000 on the Region of Lombardy. In the context of the sale of company shares held by the region, personal data of employees of the… ITALY ·Garante ·Art. 2, 5, 6 +1 Personal Data Processing Public Authority Oct 26, 2023
€5M CAIXABANK, S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 5 million on CAIXABANK, S.A.. A customer had filed a complaint about having access to a document containing information on a transfer… SPAIN ·AEPD ·Art. 5, 25, 32 Privacy by Design & Default Privacy by Default Privacy by Design Oct 26, 2023
€1,000 Homeowner administrator: Insufficient legal basis for data processing The Italian DPA imposed a fine of EUR 1,000 on a homeowner administrator who had installed a video surveillance system without a permit from the homeowners' association. ITALY ·Garante ·Art. 5, 6 Processing Video Surveillance Monitoring Oct 26, 2023
€6.1M ENDESA ENERGÍA, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has fined ENDESA ENERGÍA, S.A.U. EUR 6,1 million due to a security breach resulting in unauthorized access to its systems. The controller had informed the DPA that… SPAIN ·AEPD ·Art. 5, 32, 33 +2 Integrity and Confidentiality Principle Data Breaches Controllers Oct 25, 2023
€1,000 SC Spark Car Sharing SRL: Non-compliance with general data processing principles The Romanian DPA has imposed a fine of EUR 1,000 on SC Spark Car Sharing SRL. An individual had filed a complaint with the DPA because the controller had processed their email… ROMANIA ·ANSPDCP ·Art. 5, 6, 7 Controllers Personal Data Consent Oct 25, 2023
€500 BILBAO AD INFINITUM, S.L.: Non-compliance with general data processing principles The Spanish DPA has fined BILBAO AD INFINITUM, S.L. EUR 500. The controller had installed video surveillance cameras which, among other things, also covered the public street. The… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Processing Oct 25, 2023
€3,000 Mensajero SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 3,000 on Mensajero SRL. The controller had suffered a data breach where a link on the controller's website was publicly accessible… ROMANIA ·ANSPDCP ·Art. 32 Security Controllers Personal Data Oct 24, 2023
€600 Private individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 600 on a private individual. The controller had installed video surveillance cameras which, among other things, also covered the… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Personal Data Oct 23, 2023
€50,000 Oney Servicios Financieros E.F.C.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 50,000 on Oney Servicios Financieros E.F.C... The controller had submitted data from the data subject to a credit information system… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Processing Oct 23, 2023
€1,000 DANTE INTERNATIONAL SA: Insufficient legal basis for data processing The Romanian DPA has imposed a fine of EUR 1,000 on DANTE INTERNATIONAL SA. The controller had sent marketing SMS to a data subject without a valid legal basis. ROMANIA ·ANSPDCP ·Art. 6 Personal Data Controllers Direct Marketing Oct 20, 2023
€500 Private individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 500 on a private individual. The controller had installed video surveillance cameras which, among other things, also covered the… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Processing Oct 19, 2023
€2,000 UNIQUE HOTEL APARTMENT S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 2,000 on UNIQUE HOTEL APARTMENT. The controller had copied identification documents for the purposes of guest registration and stored the… SPAIN ·AEPD ·Art. 5 Controllers Identification Processing Oct 18, 2023
€600 Private individual: Non-compliance with general data processing principles The Spanish DPA has fined a private individual EUR 600 for installing a video surveillance camera that captured parts of a commonly shared garage. The DPA considered this a… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Personal Data Oct 15, 2023
€600,000 GROUPE CANAL +: Insufficient fulfilment of data subjects rights The French DPA has imposed a fine of EUR 600,000 on GROUPE CANAL+ for multiple violations of the GDPR. The DPA determined that the data controller failed to demonstrate that it… FRANCE ·CNIL ·Art. 7, 12, 13 +5 Data Breaches Personal Data Controllers Oct 12, 2023
€40,000 Azienda socio sanitaria territoriale di Lodi CF: Non-compliance with general data processing principles The Italian DPA has imposed a fine of ERU 40,000 on the health authority Azienda socio sanitaria territoriale di Lodi CF. Employees of the health authority had accessed the file… ITALY ·Garante ·Art. 5, 9, 32 Healthcare Processing Supervisory Authorities Oct 12, 2023