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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€750,000 Alektum Oy: Insufficient fulfilment of data subjects rights The Finnish DPA has fined the debt collection company Alektum Oy EUR 750 000. The DPA opened an investigation against the controller after three people filed complaints against… FINLAND ·Deputy Data Protection Ombudsman ·Art. 12, 15 Personal Data Supervisory Authorities Controllers Dec 13, 2022
€1,500 Manager of a real estate co-ownership: Insufficient legal basis for data processing The DPA of Luxembourg has imposed a fine of EUR 1,500 on a manager of a real estate co-ownership. The controller had disclosed personal data to unauthorized third parties without… LUXEMBOURG ·CNPD (LU) ·Art. 5, 6, 12 +1 Personal Data Controllers Supervisory Authorities Dec 13, 2022
€700 Company: Insufficient fulfilment of information obligations The DPA of Luxembourg has imposed a fine of EUR 700 on a company that provides online services to citizens. During its investigation, the DPA found that the company had not… LUXEMBOURG ·CNPD (LU) ·Art. 12, 13 Personal Data International Transfer Controllers Dec 13, 2022
€1,400 Company: Insufficient fulfilment of information obligations The DPA of Luxembourg has imposed a fine of EUR 1,400 on a company that provides online services to citizens. During its investigation, the DPA found that the company had not… LUXEMBOURG ·CNPD (LU) ·Art. 12, 13 Personal Data Controllers Supervisory Authorities Dec 13, 2022
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an… SPAIN ·AEPD ·Art. 6 Personal Data Consent Telecommunications Dec 13, 2022
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an… SPAIN ·AEPD ·Art. 6 Personal Data Consent Telecommunications Dec 13, 2022
€2,100 Company: Insufficient fulfilment of information obligations The DPA of Luxembourg has imposed a fine of EUR 2,100 on a company that provides online services to citizens. During its investigation, the DPA found that the company had not… LUXEMBOURG ·CNPD (LU) ·Art. 12, 13 Personal Data Controllers Supervisory Authorities Dec 13, 2022
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an… SPAIN ·AEPD ·Art. 6 Personal Data Consent Telecommunications Dec 13, 2022
€8,000 Notary: Insufficient legal basis for data processing The Spanish DPA has fined a notary. The controller had consulted the land register of a property belonging to the data subject without an order requiring the consultation of this… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Dec 9, 2022
€2,000 Casa Rusu S.R.L.: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 2,000 on Casa Rusu S.R.L. . The controller had reported a data breach to the DPA pursuant to Art. 33 GDPR. The controller had used an… ROMANIA ·ANSPDCP ·Art. 25, 32 Data Breaches Security Privacy by Design & Default Dec 9, 2022
€230,000 Viking Line Oy Abp: Non-compliance with general data processing principles The Finnish DPA has imposed a fine of EUR 230,000 on Viking Line Oy Abp. A former employee had filed a complaint with the DPA. During its investigation, the DPA found that the… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 12, 13 +2 Personal Data Controllers Supervisory Authorities Dec 9, 2022
€120 Private individual: Insufficient fulfilment of information obligations The Spanish DPA has fined a private individual. The controller had installed a video surveillance system in a multi-party residential building that they own. However, the… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Dec 9, 2022
€480 Private individual: Insufficient legal basis for data processing The Spanish DPA has fined a private individual. The individual had installed video surveillance cameras in a residential complex that also covered common areas. During its… SPAIN ·AEPD ·Art. 6, 13 Personal Data Supervisory Authorities Video Surveillance Dec 9, 2022
€300,000 FREE SAS: Insufficient fulfilment of data subjects rights The French DPA has imposed a fine of EUR 300,000 on FREE SAS. The DPA had received several complaints from individuals experiencing difficulties in exercising their rights to… FRANCE ·CNIL ·Art. 12, 15, 17 +2 Data Breaches Personal Data Encryption Dec 8, 2022
€3,583 Retailer: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 3,583 on a retailer. The controller had installed a video surveillance system in their premises, however the DPA found that the… CROATIA ·AZOP ·Art. 27 Controllers Personal Data Video Surveillance Dec 5, 2022
€1,991 Betting place: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 1,991 on a betting place. The controller had installed a video surveillance system in its premises, however the DPA found that… CROATIA ·AZOP ·Art. 27 Controllers Personal Data Video Surveillance Dec 5, 2022
€3,000 INDECEMI, S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 3,000 on INDECEMI, S.L.. A person had filed a complaint with the DPA against the controller after receiving an email from the controller… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Personal Data Controllers Dec 3, 2022
€3,600 Federation of Sports for People with Intellectual Disabilities of Castilla la Mancha-FECAM: Insufficient legal basis for data processing The Spanish DPA has fined the Federation of Sports for People with Intellectual Disabilities of Castilla la Mancha-FECAM. The controller processed medical data from Covid-19… SPAIN ·AEPD ·Art. 9, 13 Healthcare Controllers Consent Dec 2, 2022
€3,500 CASA 7 PERSONAL SHOPPER, S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 3,500 on CASA 7 PERSONAL SHOPPER, S.L. The controller sent an e-mail with personal data to several recipients in an open distribution… SPAIN ·AEPD ·Art. 5, 32 Personal Data Controllers Processing Dec 2, 2022
€6,000 Store owner (Joy Unique Collection): Insufficient fulfilment of information obligations The Italian DPA has fined the owner of the store 'Joy Unique Collection' EUR 6,000 . The controller had operated video surveillance cameras in its premises without the required… ITALY ·Garante ·Art. 5, 13, 114 Personal Data Controllers Processing Dec 1, 2022
€20,000 Amazon Italia Logistica s.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has fined Amazon Italia Logistica s.r.l. EUR 20,000. A former employee had requested documents from the controller, which however they did not receive in time.… ITALY ·Garante ·Art. 12, 15 Personal Data Controllers Supervisory Authorities Dec 1, 2022
€3,000 Store owner (Woolen): Insufficient fulfilment of information obligations The Italian DPA has fined the owner of the store 'Woolen' EUR 3,000 . The controller had operated video surveillance cameras in its premises without the required authorization.… ITALY ·Garante ·Art. 5, 13, 114 Personal Data Controllers Processing Dec 1, 2022
€6,000 A.R.N.A.S. Civico: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 6,000 on A.R.N.A.S. Civico. Two employees of the controller had filed a complaint with the DPA. During its investigation, the DPA found… ITALY ·Garante ·Art. 2, 5, 6 +1 Healthcare Types of Special Categories of Personal Data Controllers Dec 1, 2022
€100,000 Lazio Region: Insufficient legal basis for data processing The Italian DPA has fined Lazio Region EUR 100,000. A trade union had filed a complaint with the DPA alleging that the Region had monitored the e-mail accounts of employees of the… ITALY ·Garante ·Art. 5, 6, 113 +1 Personal Data Processing Employees Dec 1, 2022
€9,600 PIONIER (law firm): Insufficient legal basis for data processing The Polish DPA has imposed a fine of EUR 9,600 on the law firm PIONIER. The law firm mainly represents victims of traffic accidents in proceedings against insurance companies and… POLAND ·UODO ·Art. 5, 6, 9 Consent Personal Data Healthcare Nov 30, 2022
€3,000 Company: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 3,000 on a company. The controller had installed a video surveillance system that also recorded the voices of both employees and… SPAIN ·AEPD ·Art. 6, 13 Controllers Personal Data Supervisory Authorities Nov 29, 2022
€265M Meta Platforms Ireland Limited: Insufficient technical and organisational measures to ensure information security The Irish DPA has fined Meta Platforms Ireland Limited EUR 265 million. The DPA had launched an investigation against Meta in 2021 after media reports indicated that a dataset… DPC Privacy by Design & Default Security Personal Data Nov 25, 2022
€3,000 OTP LEASING ROMANIA IFN SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 3,000 on OTP LEASING ROMANIA IFN SA. The controller had reported a data breach to the DPA pursuant to Art. 33 GDPR. An individual had… ANSPDCP ·Art. 25, 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Security Privacy by Design & Default Nov 25, 2022
€5,000 Association for the prevention and study of crimes, abuses and negligence in information technology and advanced communications (APEDANICA): Non-compliance with general data processing principles The Spanish DPA has fined the Association for the prevention and study of crimes, abuses and negligence in information technology and advanced communications (APEDANICA) EUR… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Transparency Nov 25, 2022
€1,000 Medicover S.R.L.: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 1,000 on Medicover S.R.L.. The controller had reported a data breach to the DPA pursuant to Art. 33 GDPR. The controller had… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Personal Data Security Nov 24, 2022
€1M Areti spa: Non-compliance with general data processing principles The Italian DPA has fined electricity supplier Areti spa EUR 1 million. A customer had filed a complaint with the DPA due to Areti classifying them as a defaulting customer, which… ITALY ·Garante ·Art. 5, 12, 15 +1 Personal Data Supervisory Authorities Processing Nov 24, 2022
€600,000 ÉLECTRICITÉ DE FRANCE: Insufficient fulfilment of data subjects rights The French DPA has imposed a fine of EUR 600,000 on ÉLECTRICITÉ DE FRANCE (EDF), France's largest electricity supplier. The DPA had received several complaints that individuals… CNIL ·Art. 7, 12, 13 +3 ·Insufficient fulfilment of data subjects rights Right to Object Personal Data Direct Marketing Nov 24, 2022
€1,000 Private individual: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 1,000 on a private individual. Two individuals had filed a complaint with the DPA due to the fact that the controller had published… ITALY ·Garante ·Art. 2, 5, 6 +2 Personal Data Anonymization Controllers Nov 24, 2022
€1,000 STS Di Prisinzano s.r.l: Insufficient fulfilment of information obligations The Italian DPA has fined STS Di Prisinzano s.r.l EUR 1,000. The company had processed data of a customer in the context of a breakdown service without sufficiently informing the… ITALY ·Garante ·Art. 5, 13 Personal Data Supervisory Authorities Processing Nov 24, 2022
€20,000 ING Bank NV Amsterdam Sucursala București: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 20,000 on ING Bank NV Amsterdam Sucursala București. The bank had reported a data breach to the DPA pursuant to Art. 33 GDPR. Several… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Personal Data Nov 21, 2022
€300 Homeowners Association Bld. Pipera 1-2E: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) has fined Homeowners Association 'Bld. Pipera 1-2E' EUR 300 for failing to provide information requested by the DPA during an investigation. ROMANIA ·ANSPDCP ·Art. 58 Supervisory Authorities Supervision Personal Data Nov 18, 2022
€28,000 Raiffeisen Bank SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 28,000 on Raiffeisen Bank SA. The bank had reported several data breaches pursuant to Art. 33 GDPR to the DPA. During its investigation,… ROMANIA ·ANSPDCP ·Art. 25, 32 Data Breaches Privacy by Design & Default Security Nov 16, 2022
€5,200 News service: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 5,200 on a news service. A customer had complained to the DPA about subscribing to a newsletter to receive a daily news digest, however,… HUNGARY ·NAIH ·Art. 6, 7, 12 Personal Data Consent Controllers Nov 15, 2022
€80,000 BANKINTER, S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on BANKINTER, S.A.. A person had filed a complaint with the DPA as personal data of a third person were also displayed to them when accessing… SPAIN ·AEPD ·Art. 5, 32 Security Personal Data Processing Nov 15, 2022
€3,600 XASTRE DO PETO, S.L.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 3,600 on XASTRE DO PETO, S.L. (restaurant). An individual had filed a complaint with the DPA due to the fact that the controller required… SPAIN ·AEPD ·Art. 6, 13, 21 Personal Data Controllers Processing Nov 11, 2022
€4,000 Villafranca di Verona municipality: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 4,000 on Villafranca di Verona municipality. The municipality had published a document containing personal data of an employee on… ITALY ·Garante ·Art. 2, 5, 6 Personal Data Processing Public Authority Nov 10, 2022
€6,000 Conservatorio di Musica S. Cecilia di Roma: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 6,000 on 'Conservatorio di Musica S. Cecilia di Roma'. A student of the educational institution had filed a complaint with the DPA for… ITALY ·Garante ·Art. 2, 5, 6 +1 Supervisory Authorities Controllers Personal Data Nov 10, 2022
€500,000 Vodafone Italia S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 500,000 on Vodafone Italia S.p.A.. A customer had filed a complaint with the DPA against Vodafone. The 80-year-old customer had been… ITALY ·Garante ·Art. 5, 6, 7 +3 Personal Data Consent Supervisory Authorities Nov 10, 2022
€40,000 Azienda Usl Valle d'Aosta: Insufficient technical and organisational measures to ensure information security The Italian DPA has fined Azienda Usl Valle d'Aosta EUR 40,000. An employee and patient of the health department had filed a complaint with the DPA because a colleague who had… ITALY ·Garante ·Art. 5, 9, 25 +1 Healthcare Privacy by Design & Default Security Nov 10, 2022
€20,000 Sportitalia: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 20,000 on Sportitalia. The controller processed biometric data (fingerprints) of employees for the purpose of registering their… ITALY ·Garante ·Art. 5, 9, 13 +1 Types of Special Categories of Personal Data Controllers Personal Data Nov 10, 2022
€15,000 Poliambulatorio Radiologico 'il Sorriso' S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 15,000 on Poliambulatorio Radiologico 'il Sorriso' S.r.l.. A patient had filed a complaint with the DPA for not receiving sufficient… ITALY ·Garante ·Art. 5, 13, 37 Personal Data Controllers Supervisory Authorities Nov 10, 2022
€800,000 DISCORD INC.: Non-compliance with general data processing principles The French DPA has imposed a fine of EUR 800,000 on DISCORD INC.. DISCORD offers an online communication service through which users can chat or make video calls. During its… FRANCE ·CNIL ·Art. 5, 13, 25 +2 Storage Limitation Privacy by Default Retention Period Nov 10, 2022
€5,000 Cisterna di Latina Municipality: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 5,000 on Cisterna di Latina Municipality. An individual had filed a complaint with the DPA. The individual had submitted a request to the… ITALY ·Garante ·Art. 5, 12, 37 Public Authority Personal Data Supervisory Authorities Nov 10, 2022
€10,000 I-Model s.r.l.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on I-Model s.r.l. A data subject had filed a complaint with the DPA against the controller due to the fact that the… ITALY ·Garante ·Art. 6, 17 Personal Data Controllers Supervisory Authorities Nov 10, 2022
€5,000 Cisterna di Latina municipality: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 5,000 on Cisterna di Latina municipality. An individual had filed a complaint with the DPA because the municipality had not responded to… ITALY ·Garante ·Art. 5, 12, 37 Public Authority Personal Data Supervisory Authorities Nov 10, 2022