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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€10,000 TNT EXPRESS WORLDWIDE SPAIN, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on TNT EXPRESS WORLDWIDE SPAIN, S.L.. The data subject had placed a private order with the controller and had entered the… AEPD ·Art. 5 ·Non-compliance with general data processing principles Personal Data Controllers Processing Jun 22, 2021
€24,800 NORWAY DPA: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) has imposed a fine of EUR 14,800 on a company. The background to the case is a complaint by a former employee who learned that the company's… Datatilsynet (NO) ·Art. 5, 6, 13 +2 ·Insufficient legal basis for data processing Supervisory Authorities Personal Data Right to Object Jun 22, 2021
€1.6M Storstockholms Lokaltrafik: Insufficient legal basis for data processing The Swedish DPA has fined Storstockholms Lokaltrafik (Stockholm Local Transport Company) EUR 1,600,000. The controller had equipped ticket inspectors with body-worn cameras, which… SWEDEN ·IMY ·Art. 5, 6, 13 Retention Period Fairness & Transparency Controllers Jun 21, 2021
€20,000 UAB VS FITNESS: Non-compliance with general data processing principles The Lithuanian DPA (VDAI) has imposed a fine of EUR 20,000 on UAB VS FITNESS. After receiving a notification from an individual stating that scanning a fingerprint was necessary… LITHUANIA ·VDAI ·Art. 5, 9, 13 +2 Controllers Personal Data DPIA Jun 21, 2021
€34,000 Huppuís ehf: Non-compliance with general data processing principles The Icelandic DPA (Persónuvernd) has imposed a fine of EUR 34,000 on Huppuís ehf. A former employee filed a complaint against the controller with the DPA. The reason for this was… ICELAND ·Persónuvernd ·Art. 5, 6, 12 +1 Legitimate Interest Controllers Personal Data Jun 15, 2021
€500,000 BRICO PRIVÉ: Non-compliance with general data processing principles The French DPA (CNIL) has imposed a fine of EUR 500,000 on BRICO PRIVÉ. CNIL conducted three inspections at BRICO PRIVÉ between 2018 and 2021 and identified several deficiencies… FRANCE ·CNIL ·Art. 5, 13, 17 +2 Storage Limitation Retention Period Personal Data Jun 14, 2021
€7,600 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 7,600 on a company. This company had installed a video surveillance system for the purpose of protecting the company's… CNPD (LU) ·Art. 5, 13 ·Non-compliance with general data processing principles Supervisory Authorities Retention Period Controllers Jun 11, 2021
€7,200 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 7,200 on a company. The company had installed a video surveillance system to protect the company's assets, prevent… CNPD (LU) ·Art. 5, 13, 32 ·Non-compliance with general data processing principles Supervisory Authorities Storage Limitation Retention Period Jun 11, 2021
€20,000 Dentist: Insufficient legal basis for data processing The Italian DPA (Garante) has fined a dentist EUR 20,000. A data subject filed a complaint with the DPA against the dentist for refusing to treat him after the data subject had… ITALY ·Garante ·Art. 5 Personal Data Processing Healthcare Jun 10, 2021
€2.6M Foodinho s.r.l.: Non-compliance with general data processing principles The Italian DPA (Garante) has fined Foodinho s.r.l. EUR 2,600,000. Foodinho is an Italian food delivery service. The investigation against Foodinho mainly focused on the drivers… ITALY ·Garante ·Art. 5, 13, 22 +5 Retention Period Privacy by Design & Default DPIA Jun 10, 2021
€2,000 La Santrade S.R.L.: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) has fined La Santrade S.R.L. EUR 2,000 for failing to provide information requested by the DPA during an investigation. ROMANIA ·ANSPDCP ·Art. 31, 58 Supervision Supervisory Authorities Personal Data Jun 9, 2021
€2,000 S.C. Dreamtime Call S.R.L.: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) has fined S.C. Dreamtime Call S.R.L. EUR 2,000 for failing to provide information requested by the DPA during an investigation. ROMANIA ·ANSPDCP ·Art. 31, 58 Supervision Supervisory Authorities Personal Data Jun 9, 2021
€2,000 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 2,000 on a legal person. The accused did not respond to the subject's request to disclose what information the accused was processing about… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 15 Personal Data Processing Supervisory Authorities Jun 9, 2021
€34,800 Directorate of the Östra Skaraborg Rescue Service: Non-compliance with general data processing principles The Swedish DPA has imposed a fine of EUR 34,800 on the directorate of the Östra Skaraborg Rescue Service. The DPA had received information that several fire stations in Östra… SWEDEN ·IMY ·Art. 5, 32 Controllers Processing Video Surveillance Jun 9, 2021
€2,000 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUr 2,000 on a legal person. The accused did not respond to the subject's request to disclose what information the accused was processing about… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 15 Personal Data Processing Supervisory Authorities Jun 9, 2021
€2,000 CZECH REPUBLIC DPA: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 2,000 on an unknown controller. The accused did not respond to the subject's request to disclose what information the accused was… ÚOOÚ (CZ) ·Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Controllers Jun 9, 2021
€25,000 Region Sörmland: Insufficient fulfilment of information obligations The Swedish DPA has imposed a fine of EUR 25,000 on Region Sörmland. The fine is related to an investigation against three companies and three Swedish regions. In all 21 regions… SWEDEN ·IMY ·Art. 5, 13 Personal Data Supervisory Authorities Security Jun 7, 2021
€1.2M MedHelp AB: Non-compliance with general data processing principles The Swedish DPA has imposed a fine of EUR 1,200,000 on MedHelp AB. The fine is related to an investigation against three companies and three Swedish regions. In all 21 regions of… SWEDEN ·IMY ·Art. 5, 6, 9 +2 Integrity and Confidentiality Principle Personal Data Encryption Jun 7, 2021
€50,000 Region Stockholm: Insufficient fulfilment of information obligations The Swedish DPA has imposed a fine of EUR 50,000 on Region Stockholm. The fine is related to an investigation against three companies and three Swedish regions. In all 21 regions… SWEDEN ·IMY ·Art. 5, 13, 14 Personal Data Supervisory Authorities Security Jun 7, 2021
€19,600 Radiotelevisión del principado de Asturias: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 26,000 on Radiotelevisión del principado de Asturias. The fine consists of EUR 20,000 due to a violation of Art. 5 (1) c) GDPR and… SPAIN ·AEPD ·Art. 5, 12 Retention Period Controllers Personal Data Jun 7, 2021
€25,000 Region Värmland: Insufficient fulfilment of information obligations The Swedish DPA has imposed a fine of EUR 25,000 on Region Värmland. The fine is related to an investigation against three companies and three Swedish regions. In all 21 regions… SWEDEN ·IMY ·Art. 5, 13 Personal Data Supervisory Authorities Security Jun 7, 2021
€20,000 Master Distancia S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 25,000 on Master Distancia S.A.. The controller had included personal data of the data subject in a credit report register without… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Public Authority Jun 7, 2021
€6,000 Creator Energy S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 6,000 on Creator Energy S.L.. The controller had used the personal data of the data subject without his consent to conclude… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Jun 4, 2021
€15,000 PURPLE SEA MΟΝΟΠΡΟΣΩΠΗ ΙΚΕ: Non-compliance with general data processing principles The Hellenic DPA has fined PURPLE SEA MΟΝΟΠΡΟΣΩΠΗ ΙΚΕ EUR 15,000 due to the illegal installation and operation of a video surveillance system. The controller had installed a video… GREECE ·HDPA ·Art. 5 Accountability Controllers Transparency Jun 3, 2021
€4,000 Avalos Consultores, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 4,000 on Avalos Consultores, S.L.. The data subject, who was a client of the controller, filed a complaint with the AEPD because… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Jun 2, 2021
€2,000 Private Individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 2,000 on a private individual for the unauthorized use of video surveillance cameras, which also recorded parts of public space… SPAIN ·AEPD ·Art. 5 Processing Video Surveillance Monitoring May 27, 2021
€150,000 Azienda Provinciale per i Servizi Sanitari di Trento: Non-compliance with general data processing principles The Italian DPA (Garante) has fined Azienda Provinciale per i Servizi Sanitari di Trento EUR 150,000. The controller had accidentally forwarded 293 medical reports of 175 patients… ITALY ·Garante ·Art. 5, 9 Controllers Healthcare Processing May 27, 2021
€120,000 Azienda Usl della Romagna: Non-compliance with general data processing principles The Italian DPA (Garante) has fined Azienda Usl della Romagna EUR 120,000. The local health authority of Romagna had accidentally transmitted a patient's report regarding an… ITALY ·Garante ·Art. 5, 9 Healthcare Processing International Transfer May 27, 2021
€4,000 Alava Norte, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined Alava Norte, S.L. EUR 4,000. The controller had installed three 360° video surveillance cameras on the facade of one of its buildings to secure… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Security May 25, 2021
€900 Managing Director of a company: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 1,500 on the managing director of a company. A data subject filed a complaint with the AEPD against the controller with whom he… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities May 25, 2021
€6,000 Desolasol Restauración, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined Desolasol Restauración S.L. EUR 6,000. The data subject had submitted a consumer complaint form to the restaurant because he was unable to… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Processing May 25, 2021
€3,000 Homeowners Association: Non-compliance with general data processing principles Video surveillance of public space and thus violation of the principle of data minimization. Furthermore: Violation of information obligations, as insufficient information has… SPAIN ·AEPD ·Art. 5, 12 Retention Period Processing Supervisory Authorities May 21, 2021
€45,000 Telefónica de España, S.A.U: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 75,000 on Telefonica de España, S.A.U.. A data subject had filed a complaint with the AEPD against the telecommunications company.… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Telecommunications May 21, 2021
€3,000 Physician: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined a physician EUR 3,000. The controller had left his/her former clinic and started working in a new clinic. The complainant had taken over the… SPAIN ·AEPD ·Art. 6 Controllers Healthcare Processing May 21, 2021
€39,000 Municipality of Oslo: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) has imposed a fine of EUR 39,000 on the Municipality of Oslo. On a website of the controller a subpoena from the public prosecutor's office… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Public Authority Personal Data Controllers May 20, 2021
€500 Owners Association of Iasi Municipality: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) has imposed a fine of EUR 500 on Asociație de Proprietari din municipiul Iași (Owners Association of Iasi Municipality). The controller did not provide… ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Controllers May 19, 2021
€2,000 Banca Comercială Română S.A.: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) has fined Banca Comercială Română S.A. EUR 2,000. A data subject had initiated a complaint with the DPA because the controller had used his personal… ROMANIA ·ANSPDCP ·Art. 5, 6 Personal Data Controllers Processing May 19, 2021
€95,500 Innovasjon Norge: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined the national development bank Innovasjon Norge NOK 1,000,000 (EUR 95,500). The controller had carried out several credit checks on the data… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Personal Data Controllers Consent May 18, 2021
€10,000 Municipal Organization for Pre-School Education and Social Solidarity (DOPAKA) of the municipality of Tavros Moschato: Insufficient legal basis for data processing The Hellenic DPA has fined the Municipal Organization for Pre-School Education and Social Solidarity (DOPAKA) of the municipality of Tavros Moschato EUR 10,000. The controller had… GREECE ·HDPA ·Art. 6, 12, 17 Personal Data Public Authority Controllers May 17, 2021
€30,000 Allianz Compañia de Seguros y Reaseguros, S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined Allianz Compañia de Seguros y Reaseguros, S.A. EUR 30,000. The controller had sent an invoice to the data subject although no contractual… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Insurance May 14, 2021
€200 Website operator: Non-compliance with general data processing principles The Romanian DPA (ANSPDCP) has imposed a fine of EUR 200 on the operator of the website declaratieppr.ro. During the Covid19 pandemic, visitors to the site were able to fill out a… ROMANIA ·ANSPDCP ·Art. 5, 6, 13 +1 Personal Data Controllers Security May 14, 2021
€84,000 Comune di Bolzano: Non-compliance with general data processing principles The Italian DPA (Garante) has fined the municipality of Bolzano EUR 84,000. A former employee of the municipality filed a complaint with the DPA against the municipality. In… ITALY ·Garante ·Art. 5, 6, 9 +2 Integrity and Confidentiality Principle Retention Period Personal Data May 13, 2021
€2.9M Iren Mercato S.p.A.: Insufficient legal basis for data processing The Italian DPA (Garante) fined Iren Mercato S.p.A. EUR 2,856,169 for failing to verify that all transfers of data of recipients of promotional activities were covered by consent.… ITALY ·Garante ·Art. 5, 6, 7 Personal Data Controllers Consent May 13, 2021
€20,000 Synlab Med srl: Non-compliance with general data processing principles The Italian DPA has fined Synlab Med srl EUR 20,000. The company conducted Covid-19 tests for various regional health authorities. In this context, the company had inadvertently… ITALY ·Garante ·Art. 2, 5, 9 Healthcare Processing Supervisory Authorities May 13, 2021
€2,000 Telekom Romania Communications SA: Insufficient fulfilment of data subjects rights The Romanian DPA (ANSPDCP) has imposed a fine of EUR 2,000 on Telekom Romania Communications SA. The controller had made an advertising call to the data subject although the… ANSPDCP ·Art. 6, 21 ·Insufficient fulfilment of data subjects rights Personal Data Right to Object Direct Marketing May 13, 2021
€2,600 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 2,600 on a company. The controller had installed a video surveillance system to protect the company's assets and prevent… CNPD (LU) ·Art. 5, 13 ·Non-compliance with general data processing principles Supervisory Authorities Retention Period Controllers May 12, 2021
€2,400 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 2,400 on a company. The controller had installed a video surveillance system to protect the company's assets and prevent… CNPD (LU) ·Art. 5 ·Non-compliance with general data processing principles Retention Period Controllers Accountability May 12, 2021
€1,900 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 1,900 on a company. The controller had installed a video surveillance system to protect the company's assets and prevent… CNPD (LU) ·Art. 5 ·Non-compliance with general data processing principles Retention Period Controllers Accountability May 12, 2021
€5,000 A. ΕΠΙΛΟΓΗ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΕΙΑ: Non-compliance with general data processing principles The Hellenic DPA has fined A. ΕΠΙΛΟΓΗ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΕΙΑ EUR 5,000. The controller had not responded to requests for information and deletion from the data subject.… GREECE ·HDPA ·Art. 5, 12, 15 +1 Personal Data Controllers Consent May 12, 2021
€1,000 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 1,000 on a company. The controller had installed a video surveillance system with the purposes of the protection of… CNPD (LU) ·Art. 5, 13 ·Non-compliance with general data processing principles Supervisory Authorities Retention Period Controllers May 12, 2021