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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€8,000 LITHUANIA DPA: Non-compliance with general data processing principles The Lithuanian DPA (VDAI) fined a company EUR 8,000 for conducting sound recordings on public transport buses in violation of Article 5 GDPR, Article 13 GDPR, Article 24 GDPR and… VDAI ·Art. 5, 13, 24 +1 ·Non-compliance with general data processing principles DPIA Privacy Impact Assessment IP Address Jan 1, 2020
€20,000 MALTA DPA: Insufficient fulfilment of data subjects rights The controller failed to comply with a data subject's right to information. In addition, the data protection policy did not meet the transparency requirements. Art. 13, 15 ·Insufficient fulfilment of data subjects rights Fairness & Transparency Personal Data Controllers Jan 1, 2020
€2,500 MALTA DPA: Insufficient technical and organisational measures to ensure information security The controller has disclosed a personal email address to all recipients of the email. Art. 32 ·Insufficient technical and organisational measures to ensure information security Controllers Security IP Address Jan 1, 2020
€2,500 MALTA DPA: Insufficient technical and organisational measures to ensure information security The controller has disclosed a personal email address to all recipients of the email. Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Controllers Security IP Address Jan 1, 2020
€13,000 Company: Insufficient data processing agreement The DPA from Hamburg as imposed a fine of EUR 13,000 on a company. An individual had booked and attended a course with a company, but had not paid the course fees incurred. Some… GERMANY ·Art. 26 ·Insufficient data processing agreement Processing Agreement IP Address Data Processor Jan 1, 2020
€387 Private healthcare provider: Insufficient technical and organisational measures to ensure information security The Czech DPA (UOOU) conducted an investigation against the operator of a non-governmental medical facility following a security breach. The operator offers a range of diagnostic… CZECH REPUBLIC ·UOOU ·Art. 24, 32 Healthcare Health Data Security Jan 1, 2020
Ski rental company: Non-compliance with general data processing principles Czech Data Protection Auhtority (UOOU) CZECH REPUBLIC ·UOOU ·Art. 5, 6, 7 +9 IP Address Controllers Consent Jan 1, 2020
CZECH REPUBLIC DPA: Insufficient legal basis for data processing Czech Data Protection Auhtority (UOOU) UOOU ·Art. 5 ·Insufficient legal basis for data processing Processing Employees Processing Agreement Jan 1, 2020
€65,000 Company: Insufficient technical and organisational measures to ensure information security The DPA of Lower Saxony has imposed a fine of EUR 65,000 on a company. The reason for the proceedings was a report by the company to the authority regarding a data breach pursuant… GERMANY ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Security Privacy by Design & Default Jan 1, 2020
CZECH REPUBLIC DPA: Non-compliance with general data processing principles Czech Data Protection Auhtority (UOOU) UOOU ·Art. 5 ·Non-compliance with general data processing principles IP Address Processing Agreement Processing Jan 1, 2020
€19,200 CZECH REPUBLIC DPA: Non-compliance with general data processing principles A company copied personal data from public registers, which was considered illegal by the Czech DPA, as it was not deemed necessary. UOOU ·Art. 5, 6, 12 +8 ·Non-compliance with general data processing principles Personal Data IP Address Processing Jan 1, 2020
€5,000 MALTA DPA: Insufficient technical and organisational measures to ensure information security The controller has unlawfully disclosed personal data of a data subject. Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Personal Data Security Controllers Jan 1, 2020
€10,000 Clearview AI Inc.: Insufficient cooperation with supervisory authority The DPA from Hamburg has fined Clearview AI Inc. EUR 10,000 for failing to provide information requested by the DPA during an investigation. GERMANY ·Art. 58 ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Processing Agreement Jan 1, 2020
€2,000 MALTA DPA: Insufficient technical and organisational measures to ensure information security A third party has gained unauthorized access to another person's account. Art. 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Integrity and Confidentiality Principle Security Jan 1, 2020
€150,000 Aegean Marine Petroleum Network Inc.: Insufficient technical and organisational measures to ensure information security Companies outside the Aegean Marine Petroleum Group had access to its servers containing personal data and copied the contents of the servers, since Aegean Marine Petroleum failed… GREECE ·HDPA ·Art. 5, 6, 32 Security Privacy by Design & Default Processing Agreement Dec 19, 2019
€2,000 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 2,000 on a legal person. The accused provided the data subject with access to their personal data only after being requested to do so by… CZECH REPUBLIC ·UOOU ·Art. 15 Personal Data Supervisory Authorities Processing Agreement Dec 13, 2019
€150,000 LATVIA DPA: Insufficient legal basis for data processing Unlawful data processing. No further information available yet. DSI ·Art. 6 ·Insufficient legal basis for data processing Processing Processing Agreement Supervisory Authorities Nov 1, 2019
€1,770 L. Sp. z o.o.: Non-compliance with general data processing principles The Polish DPA (UODO) imposed a fine of EUR 1,770 on L. Sp. z o.o. for the video surveillance of a residential community, which was not in compliance with the provisions of the… POLAND ·UODO ·Art. 5 Video Surveillance Monitoring IP Address Nov 1, 2019
€16M Austrian Post: Insufficient legal basis for data processing The Austrian DPA has imposed a fine of EUR 16,000,000 on the Austrian Post. The controller had sold information regarding the political affinity to third parties without a… AUSTRIA ·dsb ·Art. 5, 6 Controllers Processing Agreement Processing Oct 29, 2019
€20,000 Wind Hellas Telecommunications: Insufficient fulfilment of data subjects rights Among other things, the company has ignored objections raised by affected parties against advertising calls. GREECE ·HDPA ·Art. 21 Right to Object Telecommunications Direct Marketing Oct 18, 2019
€9,380 Major of Aleksandrów Kujawski: Insufficient data processing agreement No data processing agreement has been concluded with the company whose servers contained the resources of the Public Information Bulletin (BIP) of the Municipal Office in… POLAND ·UODO ·Art. 28 Processing Agreement IP Address Public Authority Oct 18, 2019
€400 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 400 on a legal person. The accused did not meet the objection of two data subjects to the processing of their personal data for direct… CZECH REPUBLIC ·UOOU ·Art. 21 Right to Object Personal Data Marketing Oct 8, 2019
€200,000 Telecommunication Service Provider: Non-compliance with general data processing principles Inappropriate technical measures resulted in the data of 8,000 customers not being deleted upon request. GREECE ·HDPA ·Art. 21, 25 Telecommunications IP Address Privacy by Design & Default Oct 7, 2019
€200,000 Telecommunication Service Provider: Non-compliance with general data processing principles A large number of customers were subject to telemarketing calls, although they had declared an opt-out for this. This was ignored due to technical errors. GREECE ·HDPA ·Art. 5, 25 Telecommunications Direct Marketing IP Address Oct 7, 2019
€2,000 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 2,000 on a legal person. The accused circumvented the law when, instead of providing social services with proper authorization, it did so… CZECH REPUBLIC ·UOOU ·Art. 5, 12, 30 Personal Data Healthcare Processing Oct 4, 2019
€10,000 Merchant: Non-compliance with general data processing principles The Belgian data protection authority has imposed a fine of 10,000 euros on a merchant who wanted to use an electronic identity card (eID) to create a customer card. The DPA's… BELGIUM ·APD ·Art. 5 IP Address Personal Data Right of Access Sep 17, 2019
€150,000 PWC Business Solutions: Insufficient legal basis for data processing The processing of employee personal data was based on consent. The HDPA found that consent as legal basis was inappropriate, as the processing of personal data was intended to… GREECE ·HDPA ·Art. 5, 6, 13 +1 Legitimate Interest Fairness & Transparency Personal Data Jul 30, 2019
€2,850 HUNGARY DPA: Insufficient legal basis for data processing The individual requested the deletion of his contact data (including his telephone number), however the controller further processed his contact data for claim enforcement… NAIH ·Art. 5, 6, 17 ·Insufficient legal basis for data processing Legitimate Interest Controllers Personal Data Jun 26, 2019
€15,150 HUNGARY DPA: Insufficient fulfilment of data breach notification obligations The data controller did not fulfil its data breach notification obligations when a flash memory with personal data was lost. NAIH ·Art. 33 ·Insufficient fulfilment of data breach notification obligations Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Jun 25, 2019
€400 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 400 on a legal person. The accused did not comply with the data subject's request to delete the personal data from its website, even after… CZECH REPUBLIC ·UOOU ·Art. 17 Personal Data Supervisory Authorities Processing Agreement Jun 12, 2019
€194 CZECH REPUBLIC DPA: Insufficient fulfilment of data subjects rights Information was not provided. UOOU ·Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Processing Agreement May 6, 2019
€12,950 Sports association: Insufficient legal basis for data processing One sports association published personal data referring to judges who were granted judicial licenses online. However, not only their names were provided, but also their exact… POLAND ·UODO ·Art. 6 Personal Data Liability Controllers Apr 25, 2019
€9,400 HUNGARY DPA: Insufficient legal basis for data processing A data controller used a, in the point of view of NAIH, wrong legal basis for processing of personal data (Art. 6.1.b) for the assignment of claims. NAIH ·Art. 5, 6 ·Insufficient legal basis for data processing Controllers Personal Data Processing Apr 17, 2019
€1,900 HUNGARY DPA: Insufficient fulfilment of data subjects rights The data controller did not fulfil the data subject's access request. NAIH ·Art. 15 ·Insufficient fulfilment of data subjects rights Right of Access Procedures Controllers Personal Data Apr 5, 2019
€2,000 PORTUGAL DPA: Insufficient fulfilment of information obligations Inexistence of signalization regarding the use of CCTV systems CNPD ·Art. 13 ·Insufficient fulfilment of information obligations Video Surveillance Processing Agreement Supervisory Authorities Mar 25, 2019
€10,000 CZECH REPUBLIC DPA: Non-compliance with general data processing principles Data was not only processed if adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed ('data minimisation') and not only kept… UOOU ·Art. 5 ·Non-compliance with general data processing principles Retention Period Storage Limitation Personal Data Mar 21, 2019
€2,000 PORTUGAL DPA: Insufficient fulfilment of information obligations Inexistence of signalization regarding the use of CCTV systems CNPD ·Art. 13 ·Insufficient fulfilment of information obligations Video Surveillance Processing Agreement Supervisory Authorities Mar 19, 2019
€582 CZECH REPUBLIC DPA: Insufficient technical and organisational measures to ensure information security Data was not processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental… UOOU ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Integrity and Confidentiality Principle Security Professional Secrecy Feb 28, 2019
€776 CZECH REPUBLIC DPA: Insufficient fulfilment of data subjects rights Information was not provided. UOOU ·Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Processing Agreement Feb 26, 2019
€20,000 PORTUGAL DPA: Insufficient fulfilment of data subjects rights Denial of the right to access recorded phone calls by the Data Subject CNPD ·Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Data Subject Rights Exercise Modalities and Procedures Supervisory Authorities Feb 5, 2019
€160,000 Taxa 4x35: Non-compliance with general data processing principles The Danish DPA reported the taxi company to the police and recommended a fine (of 1.2M DKK) for non-adherence to the data-minimization principle. While the company deleted the… DENMARK ·Datatilsynet ·Art. 5 Administrative Fines on Union Institutions, Bodies, Offices and Agencies Fines IP Address Jan 1, 2019
GERMANY DPA: Insufficient legal basis for data processing Eight fines between EUR 50 and EUR 800 for unlawful use of a dashcam. Art. 6 ·Insufficient legal basis for data processing Fines Processing Processing Agreement Jan 1, 2019
€500 GERMANY DPA: Insufficient fulfilment of data subjects rights A data controller failed to comply with data subject´s request to access their personal data. Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Controllers Processing Agreement Jan 1, 2019
€80,000 GERMANY DPA: Insufficient technical and organisational measures to ensure information security In a digital publication, health data was accidentally published due to inadequate internal control mechanisms. Art. 32 ·Insufficient technical and organisational measures to ensure information security Healthcare Health Data Security Jan 1, 2019
GERMANY DPA: Insufficient legal basis for data processing Nine fines between EUR 350 and EUR 1,000 for unlawful use of a dashcam. Art. 6 ·Insufficient legal basis for data processing Fines Processing Processing Agreement Jan 1, 2019
€51,000 Facebook Germany GmbH: Insufficient involvement of data protection officer Whereas Facebook Ireland had appointed a data proteciton officer for all group companies located in the EU, this appontment was not notfied to the DPA Hamburg, competent for… Art. 37 ·Insufficient involvement of data protection officer Article 19 GDPR - Notification of Rectification, Erasure or Restriction Social Media Notified Body Reporting and Notification Obligations Jan 1, 2019
€294,000 GERMANY DPA: Non-compliance with general data processing principles A company was fined EUR 294 000 for 'unnecessarily long' storage and retention of personnel files and for 'excessive' data collection in the personnel selection process, during… Art. 5 ·Non-compliance with general data processing principles Healthcare Health Data IP Address Jan 1, 2019
€3,200 HUNGARY DPA: Insufficient fulfilment of data subjects rights The fine was imposed for (i) not providing a data subject with CCTV recordings, (ii) not retaining recordings for further use by the data subject, and (iii) not informing the data… NAIH ·Art. 12, 13, 15 +1 ·Insufficient fulfilment of data subjects rights Video Surveillance Personal Data Supervisory Authorities Dec 18, 2018
€5,000 Kolibri Image Regina und Dirk Maass GbR: Insufficient data processing agreement Please note: According to our information this fine has been withdrawn in the meantime. Kolibri Image had send a request to the Data Protection Authority of Hessen asking how to… GERMANY ·Art. 28 ·Insufficient data processing agreement Controllers Processors Processing Agreement Dec 17, 2018
€388 CZECH REPUBLIC DPA: Insufficient fulfilment of data subjects rights Information was not provided. UOOU ·Art. 15 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Processing Agreement Oct 25, 2018