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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€17M Wind Tre S.p.A.: Insufficient legal basis for data processing Fines for several unlawful data processing activities relating to direct marketing. Hundreds of data subjects claimed to have received unsolicited communications sent without… ITALY ·Garante ·Art. 5, 6, 12 +2 Personal Data Consent Processing Jul 13, 2020
€1,000 Centro Internacional De Crecimiento Laboral Y Profesional S.L.: Insufficient legal basis for data processing Sending commercial messages without consent and without the possibility to object. SPAIN ·AEPD ·Art. 5, 6 Consent Processing Supervisory Authorities Jul 10, 2020
€1,500 Auto Desguaces Iglesias S.L.: Non-compliance with general data processing principles The company had installed surveillance cameras that recorded the public road and therefore violated the principle of data minimization. SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Jul 10, 2020
€5,000 School Fitness Holiday & Franchising S.L.: Non-compliance with general data processing principles Breach of transparency principle. No further information available at the moment. SPAIN ·AEPD ·Art. 5 Transparency Processing Fairness & Transparency Jul 10, 2020
€5,000 Global Business Travel Spain SLU: Insufficient technical and organisational measures to ensure information security The fine was preceded by an employee's access to health data of a person concerned. In the course of its investigations, the Data Protection Authority found that Global Business… AEPD ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Controllers Security Health Data Jul 10, 2020
€55,000 Xfera Moviles S.A.: Insufficient technical and organisational measures to ensure information security The company had changed a contract for a mobile phone connection to a new owner, whereby the personal data of a data subject such as his address and telephone numbers were freely… SPAIN ·AEPD ·Art. 5, 32 Integrity and Confidentiality Principle Personal Data Security Jul 10, 2020
€3,400 East Power Sp. z o.o.: Insufficient cooperation with supervisory authority After three subpoenas to East Power, in which the latter failed to provide sufficient explanations on a direct marketing complaint, the data protection authority found that East… POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Personal Data Jul 10, 2020
€46,660 Municipality of Rælingen: Insufficient technical and organisational measures to ensure information security Fine for the processing of children's health data in connection with disability through the digital learning platform 'Showbie'. The Municipality had failed to carry out a Data… NORWAY ·Datatilsynet (NO) ·Art. 32, 35 DPIA Security Personal Data Jul 10, 2020
€12,000 Vodafone España, SAU: Non-compliance with general data processing principles Fines for violation of Art. 5 (1) d) GDPR for changing the customer's master data into the name of a third party, the ex-spouse of the customer. SPAIN ·AEPD ·Art. 5 Processing Telecommunications Fines Jul 10, 2020
€15,000 Proleasing Motors SRL: Insufficient technical and organisational measures to ensure information security The company had failed to take adequate technical and organisational measures to ensure data security, which led to the publication on Facebook of a document containing a password… ROMANIA ·ANSPDCP ·Art. 32 Security Right of Access Personal Data Jul 9, 2020
€830,000 Bureau Krediet Registration ('BKR'): Insufficient fulfilment of data subjects rights BKR had required the payment of a fee when individuals requested access to their personal data and only provided access to their data once a year free of charge by post. THE NETHERLANDS ·AP ·Art. 12, 15 Personal Data Supervision Supervisory Authorities Jul 6, 2020
€15,000 Mapei S.p.A.: Insufficient fulfilment of data subjects rights Mapei failed to respond to the request for access to personal data of the data subject. In addition, Mapei had left the e-mail account of the person concerned active even after… ITALY ·Garante ·Art. 5, 12, 13 +1 Personal Data Right of Access Supervisory Authorities Jul 2, 2020
€3,600 Saunier-Tec Mantenimientos de Calor y Frio, SL.: Insufficient fulfilment of data breach notification obligations Although the company had taken steps to remedy a data breach, it had not informed the AEPD sufficiently. As a result, the AEPD imposed a fine of EUR 4,800, which was reduced to… SPAIN ·AEPD ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Jul 2, 2020
€24,000 Iberdrola Clientes: Non-compliance with general data processing principles A third person had received an electricity bill with personal details such as name, address and bank account of another customer. The reason for this was that Iberdola Clientes… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Security Personal Data Jul 2, 2020
€4,000 De Vere Spain S.L.: Insufficient fulfilment of data subjects rights The company did not respond to the data subject's request to stop processing his or her data, and therefore data subject continued to receive commercial calls. AEPD ·Art. 21 ·Insufficient fulfilment of data subjects rights Personal Data Processing Supervisory Authorities Jul 2, 2020
Odin Flissenter AS: Insufficient legal basis for data processing On July 2, 2020, the Norwegian DPA (Datatilsynet) announced that it intents to fine Odin Flissenter AS EUR 28,000 for violations of Art. 5 GDPR and Art. 6 GDPR. This fine has been… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Processing Supervisory Authorities Supervision Jul 2, 2020
€5,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The company had not cooperated sufficiently with the data protection authority. SPAIN ·AEPD ·Art. 31, 58 Supervision Supervisory Authorities Telecommunications Jul 2, 2020
€1.2M Allgemeine Ortskrankenkasse ('AOK') (health insurance company): Insufficient technical and organisational measures to ensure information security From 2015 to 2019, AOK Baden-Württemberg (insurance organization) organized competitions on various occasions and collected personal data of the participants, including their… GERMANY ·Art. 5, 6, 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Insurance Jun 30, 2020
€6,700 Lejre Municipality: Non-compliance with general data processing principles The data protection authority had found that the Lejre Municipal Child and Youth Centre had regularly uploaded minutes of meetings with particularly sensitive and sensitive… DENMARK ·Datatilsynet (DK) ·Art. 5, 6, 33 +1 Public Authority Data Breaches Personal Data Jun 30, 2020
€40,000 Tusla Child and Family Agency: Insufficient fulfilment of data breach notification obligations The organization sent a letter with abuse allegations to a third party who then uploaded it to social networks. IRELAND ·DPC ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Jun 30, 2020
€5,000 New York College S.A.: Non-compliance with general data processing principles The College had contacted the complainant directly by telephone with regard to an educational programme and had processed personal data in a non-transparent manner. GREECE ·HDPA ·Art. 5 Personal Data Processing Education Jun 29, 2020
€13,500 Department of Home Affairs: Insufficient fulfilment of data subjects rights Fines for failure to comply with the right of access to personal data under Articles 12 and 15 GDPR. The Isle of Man has declared the GDPR - although it is not an EU state - to be… ISLE OF MAN ·Art. 12, 15 ·Insufficient fulfilment of data subjects rights Personal Data Right of Access Inspection Access Rights and Cooperation Obligations Jun 25, 2020
€7,500 Miraclia (telecommunications company): Insufficient legal basis for data processing The recording of telephone jokes via an app constitutes processing of personal data in accordance with the applicable data protection law, as the voices of individuals may… SPAIN ·AEPD ·Art. 5, 6 Personal Data Consent Processing Jun 23, 2020
€2,000 Comunidad de propietarios demelza beach: Non-compliance with general data processing principles Illegal use of CCTV cameras due to coverage of public space and recording of passing pedestrians. Furthermore, insufficient fulfilment of information obligations. SPAIN ·AEPD ·Art. 5, 6, 13 +1 Processing Supervisory Authorities Video Surveillance Jun 22, 2020
€112,000 Østfold HF Hospital: Insufficient technical and organisational measures to ensure information security It was found that Østfold HF Hospital had stored patient data, including sensitive data such as the reason for hospitalisation, during the period 2013-2019 without controlling… NORWAY ·Datatilsynet (NO) ·Art. 32 Security Personal Data Health Data Jun 22, 2020
€6,000 National Police Brigade: Insufficient legal basis for data processing Making copies of a company's business records in the context of investigations which contained data from third parties and for which there was no legal basis for processing. SPAIN ·AEPD ·Art. 5, 6 Public Authority Processing Supervisory Authorities Jun 19, 2020
€10,000 BELGIUM DPA: Insufficient fulfilment of data subjects rights The company sent an e-mail to the person concerned without his consent. Thereupon the person concerned requested timely information about the entries in the database concerning… APD/GBA ·Art. 5, 6, 15 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Consent Jun 19, 2020
Aquateknikk AS: Insufficient legal basis for data processing On June 19, 2020, the Norwegian DPA (Datatilsynet) announced that it intents to fine Aquateknikk AS EUR 28,000 for violations of Art. 5 GDPR and Art. 6 GDPR . This fine has been… NORWAY ·Datatilsynet (NO) ·Art. 5, 6 Processing Supervisory Authorities Supervision Jun 19, 2020
€4,000 Enel Energie: Insufficient technical and organisational measures to ensure information security Failure to take adequate measures to prevent unauthorised disclosure of personal data. The fine was preceded by a complaint about the disclosure of personal data of the data… ROMANIA ·ANSPDCP ·Art. 32 Personal Data Security Supervision Jun 18, 2020
€7,500 PVV Overijssel: Insufficient fulfilment of data breach notification obligations The Dutch DPA (AP) fined the Overijssel local branch of the PVV party EUR 7,500 for failing to notify the AP of a personal data breach, in violation of Art. 33 GDPR. An email… THE NETHERLANDS ·AP ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Jun 16, 2020
€2,000 Café Bar: Non-compliance with general data processing principles Illegal use of CCTV cameras (recording of third parties) and insufficient fulfilment of information obligations. SPAIN ·AEPD ·Art. 5, 6, 13 +1 Processing Supervisory Authorities Video Surveillance Jun 16, 2020
€1,900 Housing Association: Non-compliance with general data processing principles Unlawful usage of surveillance cameras. In the decision, the data protection authority stressed that sound recordings have additional privacy implications, especially in a… SWEDEN ·IMY ·Art. 5, 6 Processing Video Surveillance IP Address Jun 16, 2020
€1,000 BELGIUM DPA: Insufficient fulfilment of data subjects rights The data subject repeatedly received e-mails with advertising content from a company, although the data subject had objected to the processing of his personal data and requested… APD/GBA ·Art. 17, 21, 31 ·Insufficient fulfilment of data subjects rights Personal Data Supervisory Authorities Direct Marketing Jun 16, 2020
€75,000 Xfera Moviles S.A.: Insufficient legal basis for data processing The data subject received a notice from a debt collection company demanding payments in connection with Xfera Móviles' services, even though the claimant had not been a customer… SPAIN ·AEPD ·Art. 6 Personal Data Consent Telecommunications Jun 15, 2020
€288,000 Digi Távközlési Szolgáltató Kft. ('Digi') (electronic communication service provider): Insufficient technical and organisational measures to ensure information security The company had infringed the principles of purpose limitation and storage restriction because its database contained a large amount of customer data which were no longer relevant… HUNGARY ·NAIH ·Art. 5, 32 Storage Limitation Security Retention Period Jun 12, 2020
€3,000 Telekom Romania: Insufficient technical and organisational measures to ensure information security Inadequate security measures of the company had led to unlawful processing of personal data without verifying their accuracy. For this reason, a fine was imposed on Telekom… ANSPDCP ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Integrity and Confidentiality Principle Jun 11, 2020
€4,010 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 4,010 on a legal person. The order was issued based on the carried out inspection. The accused failed to respond to numerous requests to… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 17 Personal Data Supervisory Authorities Processing Agreement Jun 11, 2020
€75,000 Equifax Iberica, S.L.: Insufficient fulfilment of data subjects rights The Data Subject has requested by e-mail the deletion of his data from the file of the National Association of Financial Credit Institutions ('ASNEF'). Equifax Iberica had replied… SPAIN ·AEPD ·Art. 15 Personal Data Supervisory Authorities Insurance Jun 9, 2020
€1,000 Property Owner: Non-compliance with general data processing principles Usage of CCTV camera which also captured the public roads outside in a violation of the so called principle of data minimisation. SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Jun 9, 2020
€2,000 Property Owner: Non-compliance with general data processing principles Usage of CCTV camera which also captured the public roads outside in a violation of the so called principle of data minimisation. SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Jun 9, 2020
€3,000 Salad Market S.L. (Catering Company): Insufficient fulfilment of information obligations Fines for lack of sufficient data processing information in relation to video surveillance on business premises and for insufficient information when cookies were used on its… SPAIN ·AEPD ·Art. 13, 14 Supervisory Authorities Cookies Video Surveillance Jun 9, 2020
€39,000 Xfera Moviles S.A.: Insufficient legal basis for data processing A customer claimed to have received an SMS from Xfera Móviles informing about the non-payment and the resulting suspension of the service in relation to the account of another… SPAIN ·AEPD ·Art. 5 Personal Data Processing Telecommunications Jun 9, 2020
€2,000 Attorney: Insufficient technical and organisational measures to ensure information security In the course of proceedings, an attorney submitted documents whose backs contained personal data of other parties. SPAIN ·AEPD ·Art. 32 Security Personal Data Insurance Jun 9, 2020
€40,000 TELEFONICA MOVILES ESPAÑA, S.A.U.: Insufficient legal basis for data processing A sales representative failed to carefully check the identity of a claimant so that he could appear in the name of the data subject and order a telephone connection for four… SPAIN ·AEPD ·Art. 6 Personal Data Telecommunications Representatives Jun 9, 2020
€5,000 Consulting de Seguridad e Investigacion Mira Dp Madrid S.L.: Insufficient legal basis for data processing A data subject has received marketing messages without having consented. SPAIN ·AEPD ·Art. 5, 6 Personal Data Consent Processing Jun 9, 2020
€540 Chenming Ye (Bazar Real): Insufficient fulfilment of information obligations Usage of CCTV camera in a shop without proper information. SPAIN ·AEPD ·Art. 13, 14 Supervisory Authorities Video Surveillance Jun 9, 2020
€25,000 Glovoapp23: Insufficient involvement of data protection officer The company had not appointed a Data Protection Officer ('DPO') to whom requests from data subjects could be addressed, and the company's website did not contain information about… SPAIN ·AEPD ·Art. 37 Supervisory Authorities Personal Data Jun 9, 2020
€5,000 Municipal employee: Insufficient legal basis for data processing In the context of a municipal election in 2018, the data controller had sent election advertisements to a group of employees of the same municipal administration, unlawfully using… BELGIUM ·APD/GBA ·Art. 5, 6 Controllers Public Authority Processing Jun 8, 2020
€4,000 Iberdrola Clientes: Insufficient cooperation with supervisory authority The company was asked to provide the AEPD with specific information in relation to a complaint. However, the company had not replied to the data protection authorities request for… SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Jun 4, 2020
€1,168 Entrepreneur running a non-public nursery and pre-school: Insufficient cooperation with supervisory authority Fine for not answering requests for further information of the supervisory authority in due time following a data breach. POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Data Breaches Jun 3, 2020