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Content type · 102 documents in this view · 3,634 in total

Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€158,000 Italian DPA finds GDPR applies to US-based Character.AI service Character Technologies, Inc (the controller) is a company established in the US that operates the site Character.AI. Character.AI is a generative AI service that allows users to… Italy ·Garante per la protezione dei dati personali ·Art. 3, 5, 12 +7 Controllers Representatives Processing Jul 3, 2026
IMY reprimands Swedish Police for inadequate GDPR Article 13 info at Arlanda border The supervisory authority launched an investigation into the border control unit of the national police authority (the controller) at Arlanda Airport concerning the processing of… IMY-2024-2904 ·Sweden ·Art. 13 Personal Data Controllers Information Provision Modalities and Communication Methods Jul 3, 2026
HDPA (Greece) examines deletion request from National Registry of Undesirable Aliens The complainant, a foreign national, submitted a complaint to the Hellenic DPA through his authorized attorney, seeking his deletion from the Hellenic the National Registry of… 12/2026 ·Art. 23 Personal Data Criminal Data Controllers May 13, 2026
HUF 15M NAIH fines online store HUF 15M for transparency and Article 12(1) GDPR violations The DPA initiated an investigation into the processing of personal data of customers (the data subjects) by the operator of an online store (the controller) in April 2025. The… Hungary ·Art. 5, 12, 13 Transparency Personal Data Information Provision Modalities and Communication Methods May 12, 2026
AKI (Estonia) - No. 2.1-1/24/397-890-38 OÜ Dr Mõttus Hambaravi, the controller, is a Dental Clinic. On March 2024, the DPA received a complaint from a data subject regarding the fact that the controller had failed to… No. 2.1-1/24/397-890-38 ·Art. 4, 5, 6 +8 Controllers Processors Data Controller Apr 16, 2026
€3.5M Company: Non-compliance with general data processing principles The French DPA has imposed a fine of EUR 3,500,000 on a company. The controller operated a loyalty program in France and 16 other EU countries, using customer data obtained… FRANCE ·CNIL ·Art. 6, 13, 32 +1 DPIA Processing Agreement IP Address Dec 30, 2025
€4.5M Telecommunications operator (operator of electronic communications networks and services): Non-compliance with general data processing principles Following an ex officio investigation, AZOP imposed a EUR 4.5 million fine on a telecommunications operator for multiple GDPR infringements. The controller transferred customer… CROATIA ·azop ·Art. 5, 6, 12 +4 Employees Processing Agreement Telecommunications Nov 24, 2025
€42,000 IBERCAJA BANCO, S.A.: Non-compliance with general data processing principles The Spanish DPA imposed a fine of EUR 42,000 on IBERCAJA BANCO, S.A. During a bank transfer, the controller transmitted more data then necessary to the recipient of the payment.… SPAIN ·aepd ·Art. 5 Recipient Processing Agreement Controllers Jun 20, 2025
€900,000 SOLOCAL MARKETING SERVICES: Insufficient legal basis for data processing The French DPA imposed a fine of EUR 900,000 on SOLOCAL MARKETING SERVICES. The controller, a company that also engages in direct marketing activities for its clients, ist using… FRANCE ·CNIL ·Art. 6, 7 Direct Marketing Controllers Marketing May 15, 2025
€80,000 CALOGA: Non-compliance with general data processing principles The French DPA imposed a fine of EUR 80,000 on CALOGA. The controller is a company obtaining data from data brokers to use those for marketing purposes. The DPA found multiple… FRANCE ·CNIL ·Art. 5, 6 Processing Agreement IP Address Controllers May 15, 2025
€530M TikTok Technology Limited: Insufficient legal basis for data processing The Irish DPA (DPC) has fined TikTok EUR 530 million. In its decision, the DPC found, that TikTok infringed Art. 13 (1) f) GDPR and Art. 46 (1) GDPR due to the unlawful transfer… Art. 13, 46 Social Media Processing Agreement International Transfer May 2, 2025
€500,000 Chamber of Commerce, Industry, Services and Navigation of Spain: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 500,000 on the Chamber of Commerce, Industry, Services and Navigation of Spain. Due to its function within the Spanish Executive, the… aepd ·Art. 5, 6, 14 ·Insufficient legal basis for data processing Controllers Fairness & Transparency Processors Apr 15, 2025
€6.3M Poczta Polska SA (Polish Post): Insufficient legal basis for data processing The Polish DPA has imposed a fine of EUR 6.3 million on Poczta Polska SA (Polish Post) for the unlawful disclosure of personal data of over 30 million citizens from the PESEL… POLAND ·UODO ·Art. 6 Personal Data Processing Agreement Processing Mar 17, 2025
€600,000 IBERMUTUA, MUTUA COLABORADORA CON LA SEGURIDAD SOCIAL NUM.274.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on IBERMUTUA, MUTUA COLABORADORA CON LA SEGURIDAD SOCIAL NUM.274. Due to a technical error in its online platform, personal data, including… SPAIN ·aepd ·Art. 5 Healthcare Controllers Processing Agreement Feb 25, 2025
Belgian DPA finds cookie banner without reject-all button and unequal withdrawal violates On 10 February 2023 the data subject, a trainee working at noyb – European Center for Digital Rights, visited the website of the controller, a Belgian media company. The data… 131/2024 ·Belgium ·APD/GBA Cookies Direct Marketing Personal Data Oct 11, 2024
€800,000 CEGEDIM SANTÉ: Non-compliance with general data processing principles The French DPA has imposed a fine of EUR 800,000 on CEGEDIM SANTÉ. The company, which provides software for medical practices, had transferred customer data for research purposes.… FRANCE ·CNIL ·Art. 5, 66 Anonymization Healthcare IP Address Sep 12, 2024
€290M Uber Technologies Inc., Uber B.V.: Non-compliance with general data processing principles The Dutch DPA has imposed a fine of EUR 290 million on Uber for transferring personal data of European drivers to the USA without sufficient privacy safeguards. The DPA launched… Autoriteit Persoonsgegevens Privacy Shield Processing Agreement IP Address Jul 22, 2024
€1.3M Avanza Bank AB: Insufficient technical and organisational measures to ensure information security The Swedish DPA has imposed a fine of EUR 1.3 million on Avanza Bank AB. The controller had used so-called meta pixels on its website and app, which caused personal data such as… SWEDEN ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Security Processing Agreement Controllers Jun 24, 2024
€14M Avast Software s.r.o.: €13,900,000 fine The Czech DPA has fined Avast Software s.r.o. EUR 13.9 million. The company had disclosed the personal data of around 100 million users of its antivirus software to the US company… CZECH REPUBLIC ·UOOU ·Unknown Processing Agreement Personal Data Anonymization Apr 15, 2024
€1.2M CAIXABANK, S.A: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on CAIXABANK, S.A. A person filed a complaint with the DPA because they were asked to fill out a form with personal data. A clause on the form… SPAIN ·aepd ·Art. 6 Processing Agreement Consent Insurance Apr 12, 2024
EDPS finds Commission infringed purpose limitation and data transfer rules in Microsoft Following an investigation in 2019-2020, the EDPS issued recommendations and the Commission modified the ILA. The EDPS investigated whether these modifications were sufficient to… 2021-0518 ·European Union ·Art. 5, 6, 28 +1 Privacy Shield Controllers Processors Mar 8, 2024
€10M Uber Technologies Inc. Uber B.V.: Insufficient fulfilment of information obligations The Dutch DPA has fined Uber Technologies Inc. and Uber B.V. EUR 10 million for failing to provide sufficient information about the storage period of European drivers' data and… THE NETHERLANDS ·AP ·Art. 12, 13 Employees Personal Data Processing Agreement Dec 11, 2023
€16,600 Reykjanesbær municipality: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 16,600 on the municipality of Reykjanesbær. The municipality had used the Google Education system without sufficiently complying with… ICELAND ·Art. 5, 24, 28 ·Non-compliance with general data processing principles Education Processors Public Authority Dec 6, 2023
€13,300 City of Reykjavik: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 13,300 on the city of Reykjavik. The city had used the Google Education system in schools without sufficiently complying with data… ICELAND ·Art. 5, 24, 28 ·Non-compliance with general data processing principles Processing Agreement Processors Education Dec 6, 2023
€20,000 City of Kópavogur: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 20,000 on the city of Kópavogur. The city had used the Google Education system without sufficiently complying with data protection… ICELAND ·Art. 5, 24, 28 ·Non-compliance with general data processing principles Processors IP Address Processing Agreement Dec 6, 2023
€16,600 Garðabær municipality: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 16,600 on the municipality of Garðabær. The municipality had used the Google Education system without sufficiently complying with data… ICELAND ·Art. 5, 24, 28 ·Non-compliance with general data processing principles Education Processing Agreement Processors Dec 6, 2023
€18,600 City of Hafnarfjörður: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 18,600 on the city of Hafnarfjörður. The city had used the Google Education system without sufficiently complying with data protection… ICELAND ·Art. 5, 24, 28 ·Non-compliance with general data processing principles Processors Education Processing Agreement Dec 6, 2023
€60,000 Limit Call S.r.l.s.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 60,000 on Limit Call S.r.l.s. for unauthorized telemarketing. The controller had acquired lists of personal data without checking the… ITALY ·Garante ·Art. 5, 6, 7 +6 Direct Marketing Right to Object Consent Nov 30, 2023
€5M CAIXABANK, S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 5 million on CAIXABANK, S.A.. A customer had filed a complaint about having access to a document containing information on a transfer… SPAIN ·aepd ·Art. 5, 25, 32 Privacy by Default Privacy by Design Accountability Oct 26, 2023
€6.1M ENDESA ENERGÍA, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has fined ENDESA ENERGÍA, S.A.U. EUR 6,1 million due to a security breach resulting in unauthorized access to its systems. The controller had informed the DPA that… SPAIN ·aepd ·Art. 5, 32, 33 +2 Integrity and Confidentiality Principle Data Breaches Social Media Oct 25, 2023
€800,000 BANCO BILBAO VIZCAYA ARGENTARIA, S.A.: Insufficient technical and organisational measures to ensure information security The Spanish DPA has fined BANCO BILBAO VIZCAYA ARGENTARIA, S.A. EUR 800,000. A customer had lost her handbag, which also contained her bank card. The individual therefore… SPAIN ·aepd ·Art. 25, 32 Security Privacy by Design & Default Processing Agreement Oct 20, 2023
€1,040 Self Employed Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,040 on a self employed person. The accused's website did not comply with GDPR requirements for cookies, as it processed data before… CZECH REPUBLIC ·UOOU ·Art. 5, 13 Cookies Personal Data Processing Agreement Sep 26, 2023
€3,570 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 3,570 on a legal person. Following the complaint, the Office for personal data protection carried out an inspection of the accused's… CZECH REPUBLIC ·UOOU ·Art. 6, 13, 44 Processing Agreement International Transfer Personal Data Aug 1, 2023
€25,000 CDON AB: Insufficient technical and organisational measures to ensure information security The Swedish DPA has imposed a fine of EUR 25,000 on CDON AB. The Austrian organization None of your Business (NOYB) had filed a complaint against the company in light of the… SWEDEN ·Art. 44 ·Insufficient technical and organisational measures to ensure information security Privacy Shield Processing Agreement International Transfer Jun 30, 2023
€1M Tele2 Sverige Aktiebolag: Insufficient technical and organisational measures to ensure information security The Swedish DPA has imposed a fine of EUR 1 million on Tele2 Sverige Aktiebolag. The Austrian organization None of your Business (NOYB) had filed a complaint against the company… SWEDEN ·Art. 44 ·Insufficient technical and organisational measures to ensure information security Privacy Shield Processing Agreement International Transfer Jun 30, 2023
€4.9M Spotify: Insufficient fulfilment of data subjects rights The Swedish Data Protection Authority (DPA) has imposed a fine of EUR 4.9 million on the music streaming provider Spotify. The DPA had launched an investigation after receiving a… SWEDEN ·Art. 12, 15 ·Insufficient fulfilment of data subjects rights Data Subject Rights Exercise Modalities and Procedures Personal Data Processing Agreement Jun 12, 2023
€15,000 Thin Srl: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 15,000 on Thin Srl. The authority took action following a complaint from a GP who alleged that the company had breached data protection… ITALY ·Garante ·Art. 5, 9, 13 Healthcare Health Data Anonymization Jun 1, 2023
€1,200M Meta Platforms Ireland Limited: Insufficient legal basis for data processing The Irish DPA (DPC) has fined Meta Platforms Ireland Limited EUR 1.2 billion. This is the highest fine imposed to date under the GDPR. In its decision, the DPC found that Meta had… Art. 46 Privacy Shield Notified Body Competence Challenges and Dispute Resolution Processing Agreement May 12, 2023
€200,000 GSMA LTD.: Insufficient technical and organisational measures to ensure information security The Spanish DPA has imposed a fine of EUR 200,000 against GSMA LTD.. An individual had filed a complaint with the DPA because they had to transfer special categories of personal… SPAIN ·aepd ·Art. 35 DPIA Privacy Impact Assessment Security May 3, 2023
€300,000 Ediscom S.p.a.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 300,000 on Ediscom S.p.a.. The marketing company had collected data from 21 million individuals via various online portals in order to… ITALY ·Garante ·Art. 5, 6, 7 +3 IP Address Direct Marketing Processing Agreement Feb 23, 2023
€5,000 Medijobs Platform SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 5,000 on Medijobs Platform SRL. The controller had informed the DPA about a data breach according to Art. 33 GDPR. Unauthorized third… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Controllers Feb 8, 2023
€700 Company: Insufficient fulfilment of information obligations The DPA of Luxembourg has imposed a fine of EUR 700 on a company that provides online services to citizens. During its investigation, the DPA found that the company had not… LUXEMBOURG ·CNPD ·Art. 12, 13 Personal Data Controllers Processing Agreement Dec 13, 2022
€400 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 400 on a legal person. The accused did not provide access to information about the purpose of the processing, the storage period, the… CZECH REPUBLIC ·UOOU ·Art. 15 Personal Data Controllers IP Address Nov 9, 2022
€4.3M Portuguese National Statistical Institute: Non-compliance with general data processing principles The Portuguese DPA has fined the Portuguese National Statistical Institute EUR 4,3 million. The DPA found numerous violations of the GPDR in connection with the 2021 census in… PORTUGAL ·CNPD ·Art. 5, 9, 12 +5 DPIA Privacy Shield Processing Agreement Nov 2, 2022
Datatilsynet (Denmark) - 2020-431-0061 (Helsingor decision no. 4) This is the Danish DPA's fourth decision in the case relating to Helsingor municipality's processing of personal data in primary and lower secondary school. Helsingor… 2020-431-0061 (Helsingor decision no. 4) ·Art. 28, 36, 58 DPIA Privacy Impact Assessment Controllers Sep 28, 2022
€2,000 SC Raiffeisen Bank SA: Non-compliance with general data processing principles The Romanian DPA has imposed a fine of EUR 2,000 on SC Raiffeisen Bank SA. An individual had filed a complaint with the DPA for receiving text messages about money transfers to… ROMANIA ·ANSPDCP ·Art. 5 Personal Data Insurance IP Address Sep 9, 2022
€530 Sułkowice Cultural Center: Insufficient data processing agreement The Polish DPA has imposed a fine of EUR 530 on the Sułkowice Cultural Center. During its investigation, the DPA found that the controller had transferred the processing of… POLAND ·UODO ·Art. 28 Controllers Processors Processing Agreement Sep 7, 2022
€900,000 Hannoversche Volksbank: Insufficient legal basis for data processing The DPA of Lower Saxony has imposed a fine of EUR 900,000 on Hannoversche Volksbank. The bank had analyzed data from active and former customers without their consent. For this… GERMANY ·Art. 6 ·Insufficient legal basis for data processing Insurance Direct Marketing Consent Jul 28, 2022
€10M Google LLC: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 10 million on GOOGLE LLC. Two data subjects had complained to the DPA that Google had disclosed their personal data to third… SPAIN ·aepd ·Art. 6, 17 Right to be Forgotten Data Subject Rights Exercise Modalities and Procedures Processing Agreement May 18, 2022