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Content type · 230 documents in this view · 3,811 in total

Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€10,000 AEPD fines MÁS SOL ENERGÍA for marketing call to Robinson List subscriber MÁS SOL ENERGÍA 15, S.L., the controller, is a company that carries out customer acquisition through telephone calls to offer solar panel installation services. On 18 November… Spain ·Art. 4, 5, 7 +1 Personal Data IP Address Consent Sep 16, 2026
AEPD: Data subject entitled to identity of professionals who accessed medical records Suspecting unauthorised access to his medical records, a public civil servant, the data subject, requested the Ministry of Defence, the controller, to provide a log copy of… pd-00055-2026 ·Spain ·Art. 5, 12, 15 +2 Personal Data Healthcare Right of Access Sep 15, 2026
RON 10,517 Fine against Dormeo Home S.R.L Dormeo Home S.R.L. (the controller), received a request from one of its customers (the data subject) exercising their right to object to direct marketing. Despite this objection,… Romania ·ANSPDCP ·Art. 21 Right to Object Direct Marketing Personal Data
Finnish DPA orders Espoo to ensure pupil data protection in Google learning tools In April 2018, the DPA received a complaint stating that the city of Espoo (the controller) was using Google's digital learning tools in a school without obtaining consent from… TSV/40/2018 ·Finland ·Tietosuojavaltuutettu Supervisory Authorities Controllers Personal Data Sep 4, 2026
€5.5M Banco Bilbao Vizcaya Argentaria S.A.: Insufficient fulfilment of data subjects rights The Italian Data Protection Authority (Garante) found Banco Bilbao Vizcaya Argentaria, S.A. (Italian branch) violated Articles 5(1)(a), 12, 21, and 24 of the GDPR by continuing to… Italy ·Garante ·Art. 5, 12, 21 +1 Right to Object Personal Data Direct Marketing Sep 3, 2026
Datatilsynet reprimands Danish Tax Administration for access request delays (2019-2024) In November 2024 the DPA started an investigation against the Danish Tax Administration (‘the controller’) for their processing time of access requests. 30 September 2025 the DPA… 2024-432-0039 ·Denmark ·Datatilsynet (DK) Right of Access Personal Data Supervisory Authorities
€280,000 Garante · 10269624 The controller is a publishing company that sells subscriptions to consumer information services through its website. Users can sign up by filling in a registration form on the… Italy ·Art. 6, 7, 12 +2 Right to Object Personal Data Direct Marketing
NOK 205,000 Datatilsynet ordered Lab Pharma AS to erase influencer's personal data used after Lab Pharma AS, the controller, is a Norwegian manufacturer of dietary supplements which markets and sells its products online. In 2016, an influencer, the data subject, entered… Norway ·Datatilsynet (NO) ·Art. 6, 17, 21 +1 Personal Data Legitimate Interest Controllers Aug 12, 2026
€5,000 PS/00421/2020 The client of a financial institution lodged a complaint before the Spanish DPA (AEPD) due to the delivery of a mail for commercial purposes, even though he had expressly rejected… Spain ·AEPD ·Art. 21 Right to Object Recipient Personal Data
€9.5M Garante · 556/2026 Following numerous complaints and reports, the Italian DPA (Garante) investigated the telemarketing practices of TIM S.p.A. (the controller). The complaints concerned unsolicited… Italy ·Art. 5, 6, 7 +5 Personal Data Integrity and Confidentiality Principle Controllers Jul 23, 2026
HUF 2M NAIH-11443-3/2026 The DPA initiated an investigation into the GDPR compliance of an online store (the controller) processing the data of its customers (the data subjects) in April 2025. The… Hungary ·Art. 12, 13 Legitimate Interest Personal Data Lawful Basis Jul 22, 2026
€300,000 CNIL fines EXTIA for failing to properly handle job applicant erasure requests EXTIA, the controller, is a French consulting company specialising in IT and engineering services. As part of its recruitment activities, the controller processed personal data of… France ·Art. 12, 17 Personal Data Right to be Forgotten Right to Restriction Jul 21, 2026
€1M CNIL · SAN-2022-011 The controller is a limited liability company whose business is the supply and production of electricity and gas in France. Several data subjects sent complainants to the French… France ·Art. 12, 14, 15 +2 Right to Object Personal Data Right of Access
€2M Garante fines Lusha Systems Inc. over unauthorized B2B contact database Lusha Systems Inc. (the controller) operated a subscription-based platform that provided professional contact information through a business-to-business (B2B) database. It was a… Italy ·Art. 3, 5, 6 +2 Personal Data IP Address Legitimate Interest Jul 14, 2026
€158,000 Garante · 487/2026 Character Technologies, Inc (the controller) is a company established in the US that operates the site Character.AI. Character.AI is a generative AI service that allows users to… Italy ·Art. 3, 5, 12 +7 Child Consent Personal Data Right to Object Jul 3, 2026
€1.4M Garante · 484/2026 EstEnergy S.p.A. (hereinafter, the controller) is an Italian energy company supplying natural gas, electricity and related services. Before entering into contracts, the controller… Italy ·Art. 5, 13, 14 +2 Retention Period Controllers Right of Access Jul 3, 2026
Binding Decision 1/2026 On 10 August 2021, a data subject represented by noyb lodged a complaint with the Austrian DPA against Vlaamse Radio- en Televisieomroeporganisatie (VRT), the controller. The… Binding Decision 1/2026 ·European Union ·EDPB Supervision Supervisory Authorities Controllers May 28, 2026
€55,000 The data controller for the case is a government body called the Agency for Digital Italy (AgID) AgID is tasked with driving the adoption of digital technologies in both government and the private sector. Additionally, AgID is Italy’s soon-to-be notification authority for the… 419/2026 ·Garante ·Art. 5, 12, 14 +1 Personal Data Controllers Processing May 28, 2026
GBP 300 ICO (UK) - KRA Consultancy Ltd The Information Commissioner, the DPA, investigated KRA Consultancy Ltd, the controller, in relation to unsolicited direct marketing SMS messages promoting debt-related services.… United Kingdom Personal Data Consent Processing May 20, 2026
€1,500 Francesco Gagliardi: Non-compliance with general data processing principles The Italian Data Protection Authority (Garante) found Francesco Gagliardi, operating as a sole proprietorship, in violation of Articles 5(1)(a) and 14 of the GDPR and Article 130… Italy ·Garante ·Art. 5, 14 Legitimate Interest Personal Data Lawful Basis May 14, 2026
HUF 15M NAIH-450-7-2026 The DPA initiated an investigation into the processing of personal data of customers (the data subjects) by the operator of an online store (the controller) in April 2025. The… Hungary ·Art. 5, 12, 13 Fairness & Transparency Transparency Personal Data May 12, 2026
The data subject was a technician employed by the controller The controller used weekly handwritten service sheets as a system for recording working time. These sheets contained the technician’s working hours, journeys, services performed… 97/2026 ·Belgium ·APD/GBA Personal Data Right of Access Controllers May 6, 2026
HUF 10M NAIH-4462-5-2026 The DPA initiated an investigation into the processing of the personal data of customers (the data subjects) by the operator of an online store (the controller) in April 2025. The… Hungary ·Art. 5, 12, 13 Personal Data Fairness & Transparency Accountability Apr 30, 2026
OÜ Dr Mõttus Hambaravi, the controller, is a Dental Clinic On March 2024, the DPA received a complaint from a data subject regarding the fact that the controller had failed to provide all personal data requested. The controller only… No. 2.1-1/24/397-890-38 ·Estonia ·AKI Controllers Processors Privacy by Design & Default Apr 16, 2026
GBP 120,000 ICO (UK) - Allay Claims Ltd Allay Claims Ltd (the controller) sent over 4 million direct marketing text messages to individuals promoting a different entity’s services. The DPA received over 48,000… United Kingdom Direct Marketing Telecommunications Consent Jan 15, 2026
The controller, an Austrian registered association, operates a therapy centre for psychosomatic illnesses The data subject was a patient of the controller. On 28 July 2025, the data subject sent an access request by email under Article 15 GDPR, asking for full information on all… DSB-D124.2437/25 ·Austria ·DSB Right of Access Personal Data Controllers Jan 9, 2026
€80,000 ONE WAY PRIVATE COMPANY: Non-compliance with general data processing principles The Greek DPA has imposed a fine of EUR 80,000 on ONE WAY PRIVATE COMPANY. The fined entity is the processor of Thessaloniki–Thessaly Gas Supply Company S.A. (ETid-3016). The… GREECE ·HDPA ·Art. 5, 6, 7 +2 Controllers Processors Personal Data Dec 31, 2025
€5,000 REVMA PLUS Retail S.A.: Insufficient technical and organisational measures to ensure information security The Greek DPA has imposed a fine of EUR 5,000 on REVMA PLUS Retail S.A.. The fined entity is the processor of Thessaloniki–Thessaly Gas Supply Company S.A. (ETid-3016). The… GREECE ·HDPA ·Art. 32 Controllers Processors Personal Data Dec 31, 2025
€10,000 Thessaloniki–Thessaly Gas Supply Company S.A.: Insufficient data processing agreement The Greek DPA has imposed a fine of EUR 10,000 on Thessaloniki–Thessaly Gas Supply Company S.A. The controller, an energy provider, used external processors for direct marketing… GREECE ·HDPA ·Art. 28, 32 Controllers Processors Supervisory Authorities Dec 31, 2025
€10,000 SIGMA & KAPPA IMPORTING SOCIÉTÉ ANONYME: Insufficient technical and organisational measures to ensure information security The Greek DPA has imposed a fine of EUR 10,000 on SIGMA & KAPPA IMPORTING SOCIÉTÉ ANONYME. The fined entity is the processor of Thessaloniki–Thessaly Gas Supply Company S.A.… GREECE ·HDPA ·Art. 32 Processors Controllers Security Dec 31, 2025
€3.5M Company: Non-compliance with general data processing principles The French DPA has imposed a fine of EUR 3,500,000 on a company. The controller operated a loyalty program in France and 16 other EU countries, using customer data obtained… FRANCE ·CNIL ·Art. 6, 13, 32 +1 Controllers International Transfer DPIA Dec 30, 2025
€6,000 Geturhotels Srl: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 6,000 on Geturhotels Srl. The controller was involved in direct marketing operations, using personal data that had not been acquired or… ITALY ·Garante ·Art. 5, 6, 17 +1 Controllers Personal Data Processing Dec 23, 2025
€6,000 Geturhotels Srl: Violation of the general principles of data processing. ⇄ Een boete van 6.000 euro - opgelegd door de Italiaanse Autoriteit voor Gegevensbescherming (Garante). ITALY ·Garante ·Art. 5, 6, 17 +1 Controllers Processing Personal Data Dec 23, 2025
€40,000 Infobel: Insufficient Legal Basis for Data Processing. ⇄ Een boete van 40.000 euro - De Belgische Autoriteit voor gegevensbescherming (APD). BELGIUM ·APD/GBA ·Art. 5, 6, 24 Controllers Processing Accountability Nov 27, 2025
€400,000 Verisure Italy s.r.l.: Non-compliance with general principles for data processing. ⇄ Een boete van 400.000 euro - van de Italiaanse Autoriteit voor Gegevensbescherming (Garante). Garante ·Art. 5, 7, 12 +3 ·Non-compliance with general data processing principles Archiving Retention Period Controllers Nov 27, 2025
€400,000 Verisure Italy s.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 400,000 on Verisure Italy s.r.l. The controller had been active in direkt marketing activities. The controller failed to ensure that the… Garante ·Art. 5, 7, 12 +3 ·Non-compliance with general data processing principles Retention Period Controllers Direct Marketing Nov 27, 2025
€40,000 Infobel: Insufficient legal basis for data processing The Belgian DPA has imposed a fine of EUR 40,000 on Infobel. The controller, a data broker, sold personal data for direct marketing purposes. However, it processed the data it had… BELGIUM ·APD/GBA ·Art. 5, 6, 24 Controllers Personal Data Processing Nov 27, 2025
€3,000 Cucina di Fabio S.R.L.: Insufficient legal basis for data processing The Romanian DPA has imposed a fine of EUR 3,000 on Cucina di Fabio S.R.L. The controller was active in direct marketing activities, using personal data that had not been obtained… ROMANIA ·ANSPDCP ·Art. 6, 15, 17 +1 Controllers Personal Data Marketing Nov 26, 2025
€3,000 Cucina di Fabio S.R.L.: Insufficient legal basis for the processing of personal data. ⇄ Een boete van 3.000 euro - van de Roemeense nationale toezichthoudende autoriteit voor de verwerking van persoonsgegevens (ANSPDCP). ROMANIA ·ANSPDCP ·Art. 6, 15, 17 +1 Personal Data Processing Supervisory Authorities Nov 26, 2025
€4.5M Telecommunications Company (Operator of Electronic Communications Networks and Services): Violation of the General Principles of Data Processing. ⇄ Een boete van 4.500.000 euro - opgelegd door de Kroatische Autoriteit voor Gegevensbescherming (AZOP). CROATIA ·AZOP ·Art. 5, 6, 12 +4 Controllers Processors Processing Nov 24, 2025
€72,000 AEPD · PS-00480-2025 Tiger Media Inc., the controller, operated an advertising platform for publishers and advertisers of adult products and services. The platform acted as an ad network, connecting… Spain ·Art. 6, 27 Legitimate Interest Controllers Processors Nov 14, 2025
€2,000 Whitedecor SRL: Insufficient legal basis for the processing of personal data. ⇄ Een boete van 2.000 euro - van de Roemeense nationale toezichthoudende autoriteit voor de verwerking van persoonsgegevens (ANSPDCP). ROMANIA ·ANSPDCP ·Art. 6, 7, 12 +3 Personal Data Processing Supervisory Authorities Nov 10, 2025
€2,000 Whitedecor SRL: Insufficient legal basis for data processing The Romanian DPA has imposed a fine of EUR 2,000 on Whitedecor SRL. The controller had sent marketing messages to customers without a sufficient legal basis. ROMANIA ·ANSPDCP ·Art. 6, 7, 12 +3 Direct Marketing Controllers Personal Data Nov 10, 2025
€5,000 FT Solutions S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 5,000 on FT Solutions S.r.l. The fined entity had been active in direct marketing activities as a data processor. During these… ITALY ·Garante ·Art. 5, 6, 7 +7 Integrity and Confidentiality Principle Processors Controllers Oct 9, 2025
€5,000 FT Solutions S.r.l.: Non-compliance with general principles of data processing. ⇄ Een boete van 5.000 euro - van de Italiaanse Autoriteit voor Gegevensbescherming (Garante). ITALY ·Garante ·Art. 5, 6, 7 +7 Processors Processing Controllers Oct 9, 2025
€195,000 Company: Insufficient compliance with data subjects' rights (regarding their personal data). ⇄ 195.000 euro boete - Autoriteit voor gegevensbescherming van Hamburg (HmbBfDI). GERMANY ·HmbBfDI ·Insufficient fulfilment of data subjects rights Personal Data Direct Marketing Marketing Sep 30, 2025
€195,000 Company: Insufficient fulfilment of data subjects rights The DPA of Hamburg has imposed a fine of EUR 195,000 on a company. The controller was active in direct marketing via post and failed to adequately respond to requests from data… GERMANY ·HmbBfDI ·Insufficient fulfilment of data subjects rights Direct Marketing Personal Data Controllers Sep 30, 2025
€10,000 La Prima Srl: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 10,000 on La Prima Srl. The controller sent direct marketing messages without a legal basis. They also failed to respond to a data… ITALY ·Garante ·Art. 6, 12, 17 +1 Personal Data Controllers Supervisory Authorities Sep 25, 2025
€35,000 E-Power S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 35,000 on E-Power S.r.l. The controller engaged in direct marketing activities in a way that violated general data processing principles. ITALY ·Garante ·Art. 5, 6, 7 +5 Direct Marketing Controllers Marketing Sep 25, 2025
€10,000 La Prima Srl: Insufficient legal basis for the processing of personal data. ⇄ Een boete van €10.000 - van de Italiaanse Autoriteit voor Gegevensbescherming (Garante). ITALY ·Garante ·Art. 6, 12, 17 +1 Personal Data Processing Controllers Sep 25, 2025