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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€3,000 PLAY FUL KIDS, S.L.: Insufficient legal basis for data processing The Spanish DPA imposed a fine of EUR 3,000 on PLAY FUL KIDS, S.L. due to an incident that occurred during a children's birthday party on the premises of the controller involving… SPAIN ·AEPD ·Art. 6 Controllers Minors Processing Agreement Sep 5, 2024
€19,800 National Prosecutor's Office: Insufficient legal basis for data processing The Polish DPA has imposed a fine of EUR 19,800 on the National Prosecutor's Office. During a press conference, the public prosecutor's office disclosed an individual's personal… POLAND ·UODO ·Art. 6, 9, 33 +1 Data Breaches Personal Data Controllers Sep 2, 2024
€4,500 POLAND DPA: Insufficient cooperation with supervisory authority The Polish DPA has fined a data controller EUR 4,500 for failing to provide information requested by the DPA during an investigation. UODO ·Art. 31, 58 ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Controllers Aug 30, 2024
€50,000 SANTANDER CONSUMER FINANCE, S.A.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 50,000 on SANTANDER CONSUMER FINANCE, S.A.. The fine followed a complaint from an individual who received advertising from the company,… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Direct Marketing Aug 22, 2024
€8,000 Ana Hotels SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has fined Ana Hotels SRL EUR 8,000. The controller had suffered a data breach which resulted in the unauthorized disclosure of personal data processed and stored… ROMANIA ·ANSPDCP ·Art. 32 Security Controllers Personal Data Aug 20, 2024
€1.5M IKEA: Insufficient legal basis for data processing The Austrian DPA has imposed a fine of EUR 1,500,000 on IKEA. The controller used excessive video surveillance, including in public spaces and the checkout area. Additionally, the… AUSTRIA ·DSB ·Art. 5, 6 Controllers Processing Video Surveillance Aug 16, 2024
€270,000 UNIQLO EUROPE, LTD, SUCURSAL EN ESPAÑA: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on UNIQLO EUROPE, LTD, SUCURSAL EN ESPAÑA. An individual who provided services to the controller filed a complaint with the DPA due to the fact… SPAIN ·AEPD ·Art. 5, 32 Personal Data Controllers Security Aug 12, 2024
€1,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has fined a private individual EUR 1,000. The controller had uploaded images from their video surveillance camera to Instagram showing, amongst others, a minor and… SPAIN ·AEPD ·Art. 6 Controllers Video Surveillance Social Media Aug 6, 2024
€2,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 2,000 on a private individual for installing video surveillance cameras without a valid legal basis. SPAIN ·AEPD ·Art. 6 Video Surveillance Monitoring Processing Agreement Aug 6, 2024
€10,000 LOCAL VERTICALS, S.L.: Insufficient fulfilment of information obligations The Spanish DPA has fined LOCAL VERTICALS, S.L. EUR 10,000. An individual filed a complaint with the DPA because they could not access the privacy policy during the registration… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Aug 6, 2024
€1,000 BEST ELAN ONLINE SRL: Insufficient cooperation with supervisory authority The Romanian DPA has fined BEST ELAN ONLINE SRL EUR 1,000 for failing to provide information requested by the DPA. ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Aug 6, 2024
€290M Uber Technologies Inc., Uber B.V.: Non-compliance with general data processing principles The Dutch DPA has imposed a fine of EUR 290 million on Uber for transferring personal data of European drivers to the USA without sufficient privacy safeguards. The DPA launched… AP Personal Data International Transfer Privacy Shield Jul 22, 2024
€600 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on a private individual. The individual had shared personal data of a data subject in a Facebook group without their consent. The original fine… SPAIN ·AEPD ·Art. 6 Personal Data Consent Social Media Jul 18, 2024
€600 DIGIMAN ALICANTE S.L.: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine on DIGIMAN ALICANTE S.L.. The data controller had installed a video surveillance system without adequately providing information for data… SPAIN ·AEPD ·Art. 13 Controllers Personal Data Supervisory Authorities Jul 17, 2024
€5M Hera Comm S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 5 million on Hera Comm S.p.A. The investigation was launched following numerous complaints. The energy supplier had failed to take… ITALY ·Garante ·Art. 5, 12, 15 +3 Controllers Personal Data Security Jul 17, 2024
€80,000 Selectra S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 80,000 on Selectra S.p.A.. A former employee had lodged a complaint with the DPA on the grounds that the controller was able to access… ITALY ·Garante ·Art. 5, 13, 88 +1 Storage Limitation Retention Period Personal Data Jul 17, 2024
€600 ASSOCIACIO CANNABICA DEL MARESME ACANNAM: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 600 on ASSOCIACIO CANNABICA DEL MARESME ACANNAM. The controller had installed video surveillance cameras which, among other… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Supervisory Authorities Jul 11, 2024
€5,000 POLAND DPA: Insufficient cooperation with supervisory authority The Polish DPA has fined a data controller EUR 5,000 for failing to provide information requested by the DPA during an investigation. UODO ·Art. 31, 58 ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Controllers Jul 10, 2024
€300 WWPD CINVENTO INTERNATIONAL PATENT TRADING, S.L.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on WWPD CINVENTO INTERNATIONAL PATENT TRADING, S.L.. The controller had sent postal advertising to a private individual without their consent by… SPAIN ·AEPD ·Art. 6 Controllers Consent Direct Marketing Jul 10, 2024
€10,000 Clinic owner: Insufficient legal basis for data processing The Spanish DPA has fined the owner of a plastic surgery clinic EUR 10,000. The controller posted before-and-after pictures of an individual who had undergone surgery at the… SPAIN ·AEPD ·Art. 6, 9 Controllers Consent Healthcare Jul 5, 2024
€300 Private individual: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 300 on a private individual. The individual had installed a video surveillance camera which also recorded parts of a neighbouring… SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Jul 4, 2024
€600 Homeowners' association: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on a Homeowners' association. The association had installed video surveillance cameras which, among other things, also covered the public space.… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Supervisory Authorities Jun 26, 2024
€3,000 Rețele Electrice Muntenia SA.: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 3,000 on Rețele Electrice Muntenia SA. A user who logged into their account was able to access the personal data of other customers.… ROMANIA ·ANSPDCP ·Art. 32 Security Controllers Personal Data Jun 25, 2024
€1,000 Rețele Electrice Dobrogea SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 1,000 on Rețele Electrice Dobrogea SA. A user who logged into their account was able to access the personal data of other customers.… ROMANIA ·ANSPDCP ·Art. 32 Security Controllers Personal Data Jun 25, 2024
€300 Private individual: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 300 on a private individual. The individual had installed a video surveillance camera in their garage area, which however also recorded… SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Jun 25, 2024
€150,000 BANCO CETELEM, S.A.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on BANCO CETELEM, S.A.. A person had filed a complaint against the controller with the DPA due to the fact that debits had been made from their… SPAIN ·AEPD ·Art. 6, 17 Controllers Personal Data Insurance Jun 25, 2024
€10,000 TS Food Processing s.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 10,000 on TS Food Processing s.r.l.. A data subject (former emplyee) had filed a complaint with the DPA due to the controller's failure… ITALY ·Garante ·Art. 12, 15 Personal Data Controllers Processing Jun 20, 2024
€42,000 CUI ZSQ FOOD, S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on CUI ZSQ FOOD, S.L.. An employee had filed a complaint with the DPA as video recordings of the company's surveillance system in which they… SPAIN ·AEPD ·Art. 5 Processing Employees Monitoring Jun 20, 2024
€1M Fastweb S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and… ITALY ·Garante ·Art. 5, 6, 7 +13 Storage Limitation Direct Marketing Right to Object Jun 20, 2024
€20,000 Municipality of Nepi: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 20,000 on the municipality of Nepi. The controller had published a document containing the ranking list of a pre-selection test for a… ITALY ·Garante ·Art. 2, 5, 6 +1 Public Authority Personal Data Controllers Jun 20, 2024
€600 Club Balonmano Gijón: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on Club Balonmano Gijón. The sports club had published pictures of minors without the consent of parents. The original fine of EUR 1,000 was… SPAIN ·AEPD ·Art. 6 Consent Minors Supervisory Authorities Jun 17, 2024
€3,000 20 AÑOS DE MÚSICA A.I.E.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on 20 AÑOS DE MÚSICA A.I.E.. A person had filed a complaint with the DPA due to the fact that in order for minors to attend concerts organized… SPAIN ·AEPD ·Art. 5, 13 Retention Period Personal Data Controllers Jun 17, 2024
€3,000 DQG NORTE A.I.E: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on DQG NORTE A.I.E.. A person had filed a complaint with the DPA due to the fact that in order for minors to attend concerts organized by the… SPAIN ·AEPD ·Art. 5, 13 Retention Period Personal Data Controllers Jun 13, 2024
€120,000 BANCO BILBAO VIZCAYA ARGENTARIA, S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. A data subject had filed a complaint with the DPA because the controller had proposed to a credit… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Processing Jun 12, 2024
€5,000 Bakery: Non-compliance with general data processing principles The French DPA has imposed a fine of EUR 5,000 on a bakery. The DPA found that the controller had violated its information obligations and the principle of data minimization in… FRANCE ·CNIL ·Non-compliance with general data processing principles Retention Period Video Surveillance Controllers Jun 10, 2024
€100,000 NATURGY IBERIA, S.A.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 100,000 on NATURGY IBERIA, S.A.. A customer had filed a complaint with the DPA because an amendment had been made to their electricity… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Consent Jun 10, 2024
€2,000 EXPLOTACIONES HOSTELERAS Y DE OCIO ALBACETEÑAS, S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 2,000 on EXPLOTACIONES HOSTELERAS Y DE OCIO ALBACETEÑAS, S.L.. The controller had installed video surveillance cameras which, among other… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Supervisory Authorities Jun 7, 2024
€500 Comune di Ustica: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 500 on Comune di Ustica. The municipality had published a document, containing personal data (including health data) of private… ITALY ·Garante ·Art. 2, 5, 6 +2 Personal Data Healthcare Types of Special Categories of Personal Data Jun 6, 2024
€6.4M Eni Plenitude S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 6.419.631 on Eni Plenitude S.p.A.. The DPA initiated an investigation against the controller due to 107 notifications and 8 complaints… ITALY ·Garante ·Art. 5, 6, 24 +3 Controllers Personal Data Supervisory Authorities Jun 6, 2024
€120,000 Cappello Giovanni & Figli s.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 120,000 on Cappello Giovanni & Figli s.r.l.. The controller had used facial recognition technology to monitor the attendance of… ITALY ·Garante ·Art. 5, 6, 9 +1 Types of Special Categories of Personal Data Controllers Personal Data Jun 6, 2024
€6,000 EUROBOX S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on EUROBOX S.A.. A person had filed a complaint with the DPA because, after having their account with the controller blocked, they were asked to… SPAIN ·AEPD ·Art. 5, 13 Retention Period Controllers Processing Jun 5, 2024
€180 Website operator: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on the operator of a website for storing data of a data subject for an excessively long period of time and contrary to the principle of storage… SPAIN ·AEPD ·Art. 5 Storage Limitation Retention Period Personal Data Jun 5, 2024
Company: Non-compliance with general data processing principles The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and… FRANCE ·CNIL ·Art. 5 Retention Period Controllers Processing Jun 5, 2024
€800 Private individual: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on a private individual. The controller had installed video surveillance cameras which, among other things, also covered the public space. The… SPAIN ·AEPD ·Art. 5, 13 Retention Period Personal Data Controllers Jun 5, 2024
Company: Non-compliance with general data processing principles The French DPA has imposed a fine on a company. The company published a promotional video on its website and social networks in which images of patient files of one of its… FRANCE ·CNIL ·Art. 5 Personal Data Processing Direct Marketing Jun 5, 2024
FRANCE DPA: Insufficient cooperation with supervisory authority The French DPA has imposed a fine on a data controller for failing to cooperate sufficiently with the DPA. CNIL ·Insufficient cooperation with supervisory authority Supervision Supervisory Authorities Controllers Jun 5, 2024
€600,000 GSMA Limited: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 600,000 on GSMA Limited. In 2022, GSMA Limited required employees of its suppliers to register on an online platform and upload proof of… SPAIN ·AEPD ·Art. 6, 9, 14 Personal Data Supervisory Authorities Processing May 31, 2024
€4,200 PILLOW HOTELS, S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on PILLOW HOTELS, S.L.. A person had filed a complaint with the DPA. The individual had made a booking for an overnight stay with the controller… SPAIN ·AEPD ·Art. 5, 32, 33 Data Breaches Controllers Personal Data May 30, 2024
€2,000 Corint Logistic SRL.: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 2,000 on Corint Logistic SRL. A customer had filed a complaint with the DPA because they had received advertising text messages from the… ROMANIA ·ANSPDCP ·Art. 5, 17, 21 Personal Data Right to be Forgotten Direct Marketing May 30, 2024
€70,000 CAIXABANK S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 70,000 on CAIXABANK S.A.. A person had filed a complaint with the DPA because an employee of the controller had accidentally disclosed… SPAIN ·AEPD ·Art. 5, 32 Personal Data Controllers Processing May 28, 2024