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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€195,000 Norwegian Parliament: Insufficient technical and organisational measures to ensure information security The Norwegian DPA has fined the Norwegian Parliament EUR195,000. The parliament had suffered a data breach in which unauthorized persons gained access to the email accounts of… NORWAY ·Datatilsynet ·Art. 5, 32 Data Breaches Access Controls Security Mar 4, 2022
€1.9M BREBAU GmbH: Insufficient legal basis for data processing The DPA of Bremen has imposed a fine of EUR 1.9 million on the housing association BREBAU GmbH. BREBAU GmbH had processed upwards of 9,500 datasets about potential tenants without… GERMANY ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Fairness & Transparency Controllers Healthcare Mar 3, 2022
€13,500 Company: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 13,500 on a company. An individual had filed a complaint with the DPA, stating that the company had published personal data such as their… HUNGARY ·NAIH ·Art. 5, 6, 12 +1 Personal Data Consent Processing Agreement Mar 2, 2022
€565,000 Dutch Foreign Ministry: Insufficient technical and organisational measures to ensure information security The Dutch DPA has imposed a fine of EUR 565,000 on the Dutch Foreign Ministry. As part of its investigation, the DPA found that the National Visa Information System (NVIS)… THE NETHERLANDS ·AP ·Art. 13, 32 Security Public Authority Public Sector Feb 24, 2022
€1,500 WORLDWIDE CLASSIC CARS NETWORK S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 1,500 on WORLDWIDE CLASSIC CARS NETWORK S.L.. The controller had installed video surveillance cameras which, among other things,… SPAIN ·aepd ·Art. 5, 13 Video Surveillance IP Address Monitoring Feb 23, 2022
€1,200 FRUTAS Y VERDURAS LOS CAMPEONES, S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 1,000 on FRUTAS Y VERDURAS LOS CAMPEONES, S.L.. The controller had installed a video surveillance system, however, without having… SPAIN ·aepd ·Art. 13 Video Surveillance Monitoring Controllers Feb 23, 2022
€3,000 Hotel operator: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a hotel operator. The controller had installed video surveillance cameras which, among other things, also covered the… SPAIN ·aepd ·Art. 5, 13 Video Surveillance IP Address Monitoring Feb 22, 2022
€1,000 MALAGATROM, S.L.U.: Insufficient cooperation with supervisory authority The Spanish DPA has imposed a fine of EUR 1,000 on MALAGATROM, S.L.U. for failing to comply with an order issued by the DPA. SPAIN ·aepd ·Art. 58 Supervision Supervisory Authorities Processing Agreement Feb 22, 2022
€3,000 IAMSAT Muntenia SA: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 3,000 on IAMSAT Muntenia SA. The DPA launched an investigation following a complaint from a former employee who claimed that the… ROMANIA ·ANSPDCP ·Art. 12, 13, 21 Personal Data Video Surveillance Controllers Feb 22, 2022
€1,000 Civil law firm 'Sabou, Burz & Cuc': Insufficient legal basis for data processing The Romanian DPA has fined the civil law firm 'Sabou, Burz & Cuc' EUR 1,000. The DPA launched an investigation after a client complained that the controller had published their… ROMANIA ·ANSPDCP ·Art. 5, 6 Personal Data Controllers Consent Feb 22, 2022
€1,000 Store owner: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has fined a store owner EUR 1,000 for failing to provide information signs about CCTV surveillance in the establishment. SPAIN ·aepd ·Art. 13 Video Surveillance Monitoring Supervisory Authorities Feb 21, 2022
€1,500 RESTATURANTE FUENTEBRO, S.C.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has fined RESTATURANTE FUENTEBRO, S.C. EUR 1,500 for failing to provide information signs about CCTV surveillance in the establishment. SPAIN ·aepd ·Art. 13 Video Surveillance Monitoring Supervisory Authorities Feb 21, 2022
€2,500 Private person: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 2,500 on a private individual. The controller had installed video surveillance cameras at his house which, among other things,… SPAIN ·aepd ·Art. 5, 13 Video Surveillance IP Address Controllers Feb 18, 2022
€6,000 Private individual: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 6,000 on a private individual. The data subject had filed a complaint against the data controller for publishing images of herself… SPAIN ·aepd ·Art. 6 Controllers Personal Data Data Controller Feb 16, 2022
€30,000 ΛΙΜΕΝΟΣ ΗΡΑΚΛΕΙΟΥ Α.Ε.: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 30,000 on the ΛΙΜΕΝΟΣ ΗΡΑΚΛΕΙΟΥ Α.Ε. organization. A data subject who had suffered a car accident on the organization's premises filed a… GREECE ·HDPA ·Art. 12, 15 Video Surveillance Personal Data Monitoring Feb 15, 2022
€1,600 RECLAMADOR, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has imposed a fine RECLAMADOR, S.L.. A data subject had filed a complaint with the AEPD against the controller due to the fact that the controller continued… SPAIN ·aepd ·Art. 17, 21 Personal Data Controllers Processing Agreement Feb 14, 2022
€2M Amazon Road Transport Spain S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined Amazon Road Transport Spain S.L. EUR 2,000,000. The AEPD had received a complaint from a trade union against the company. Amazon Road required… aepd ·Art. 6, 10 ·Insufficient legal basis for data processing Criminal Data Processing Agreement Certification Feb 11, 2022
€3,500 Azienda socio sanitaria territoriale Melegnano e della Martesana: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 3,500 on Azienda socio sanitaria territoriale Melegnano e della Martesana. The DPA initiated an investigation against the… ITALY ·Garante ·Art. 5, 9 Data Breaches Healthcare Health Data Feb 10, 2022
€10,000 Scanshare S.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 10,000 on Scanshare S.r.l.. That fine is related to a fine imposed on the Region of Tuscany. The region stated that it had inadvertently… ITALY ·Garante ·Art. 28, 32 Personal Data Education Public Authority Feb 10, 2022
€10,000 Region of Tuscany: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 10,000 on the Region of Tuscany. The region had notified the DPA of a data breach pursuant to Art. 33 GDPR. The region stated that it had… ITALY ·Garante ·Art. 2, 5, 6 Data Breaches Education Personal Data Feb 10, 2022
€5,000 Arte del vivere S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 5,000 on Arte del vivere S.r.l.. A data subject filed a complaint with the DPA as his personal data had been published on the website… ITALY ·Garante ·Art. 12, 17, 157 Personal Data Controllers IP Address Feb 10, 2022
€10,000 Costampress S.p.A.: Insufficient legal basis for data processing The company had left the e-mail account of the data subject active even after the termination of his employment and did not provide sufficient information about this. ITALY ·Garante ·Art. 5, 12, 13 Personal Data Processing Employees Feb 10, 2022
€2,000 Comune di Guidizzolo: Insufficient legal basis for data processing The community published information about a court case on its website, including personal data such as the name and professional information of a data subject. ITALY ·Garante ·Art. 2, 5, 6 Personal Data Education Public Authority Feb 10, 2022
€20M Clearview Al Inc.: Non-compliance with general data processing principles The Italian DPA has fined U.S.-based Clearview AI EUR 20 million after it was revealed that the company had been applying biometric surveillance techniques on Italian territory.… Garante Fairness & Transparency Retention Period Storage Limitation Feb 10, 2022
€1,500 Studio Colli Aniene Verderocca S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 1,500 on Studio Colli Aniene Verderocca S.r.l.. A data subject had filed a complaint with the DPA for unsolicited telephone advertising.… ITALY ·Garante ·Art. 12, 14, 15 +2 Personal Data Direct Marketing Processing Agreement Feb 10, 2022
€634,000 Budapest Bank Zrt.: Insufficient legal basis for data processing The Hungarian DPA (NAIH) has fined Budapest Bank Zrt. EUR 634,000. NAIH reports that the bank used an artificial intelligence-driven software solution to automate the evaluation… HUNGARY ·NAIH ·Art. 5, 6, 12 +5 Right to Object Legitimate Interest Data Subject Rights Exercise Modalities and Procedures Feb 8, 2022
€10,000 PINTODIS, S.L.: Non-compliance with general data processing principles The Spanish DPA has fined PINTODIS, S.L. EUR 10,000. The controller had installed several video cameras which also covered the food areas and changing rooms of their employees.… SPAIN ·aepd ·Art. 5 IP Address Employees Controllers Feb 7, 2022
€1,000 Cafe operator: Non-compliance with general data processing principles The cafe used CCTV cameras which also captured the public space outside resulting in a violation of the so called principle of data minimisation. SPAIN ·aepd ·Art. 5 Video Surveillance Retention Period IP Address Feb 7, 2022
€300,000 SEGURCAIXA ADESLAS, S.A. DE SEGUROS Y REASEGUROS: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined SEGURCAIXA ADESLAS, S.A. DE SEGUROS Y REASEGUROS. in the amount of EUR 300,000. The data subject had received marketing emails from the controller… SPAIN ·aepd ·Art. 6, 17, 28 Insurance Processing Agreement Personal Data Feb 4, 2022
€900 Private person: Non-compliance with general data processing principles Unlawful usage of video surveillance cameras which also monitored parts of the public space (violation of principle of data minimization). SPAIN ·aepd ·Art. 5 Video Surveillance IP Address Monitoring Feb 4, 2022
€10,000 Εκδοτικού Οίκου Δίας: Insufficient legal basis for data processing The Cypriot DPA has imposed a fine of EUR 10,000 on the publisher Εκδοτικού Οίκου Δίας. A public figure had filed a complaint with the DPA. The publisher had published incorrect… CYPRUS ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Telecommunications Processing Feb 4, 2022
€2,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 2,000 on a private individual. The individual had published audiovisual material of a court trial on Twitter without obtaining the… SPAIN ·aepd ·Art. 6 Social Media Consent Processing Feb 4, 2022
€30,000 Lillestrøm Municipality: Insufficient technical and organisational measures to ensure information security The Norwegian DPA has imposed a fine of EUR 30,000 on Lillestrøm Municipality. The municipality had accidentally published a document in which 10 out of 21 attachments contained… NORWAY ·Datatilsynet ·Art. 5, 6, 32 Data Breaches Education Security Feb 2, 2022
€1,000 Café owner: Non-compliance with general data processing principles The DPA from Luxembourg has imposed a fine of EUR 1,000 on a café owner. The owner had installed two video surveillance cameras in the café for the purpose of protecting company… LUXEMBOURG ·CNPD ·Art. 5, 13 Video Surveillance IP Address Monitoring Feb 2, 2022
€2,000 ASESORES DE SEGURIDAD PRIVADA, S.L.: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 2,000 on ASESORES DE SEGURIDAD PRIVADA, S.L.. The DPA criticized that the controller did not sufficiently inform the data subject about… SPAIN ·aepd ·Art. 13 Personal Data Controllers Insurance Feb 2, 2022
IAB Europe: Insufficient legal basis for data processing The Belgian DPA has imposed a fine of EUR 250,000 on IAB Europe. The DPA had received several complaints against IAB Europe since 2019. In the context of this complaint, the… BELGIUM ·APD ·Art. 5, 6, 9 +8 IP Address Fairness & Transparency Direct Marketing Feb 2, 2022
€900,000 TELEFÓNICA MÓVILES ESPAÑA, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has fined TELEFÓNICA MÓVILES ESPAÑA, S.A.U. EUR 900,000. Four Telefónica customers had filed complaints with the DPA. In the course of its investigation, the DPA… SPAIN ·aepd ·Art. 5 IP Address Telecommunications Processing Agreement Feb 1, 2022
€700,000 Orange Espagne S.A.U.: Non-compliance with general data processing principles The Spanish DPA has fined Orange Espagne S.A.U. EUR 700,000. Two Orange Espagne customers had filed complaints with the DPA. In the course of its investigation, the DPA found that… SPAIN ·aepd ·Art. 5 IP Address Telecommunications Processing Agreement Feb 1, 2022
€1,000 SC Grupex 2000 SRL: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) has fined SC Grupex 2000 SRL EUR 1,000. The controller unlawfully uploaded videos of patients on its website. ROMANIA ·ANSPDCP ·Art. 6, 9 Healthcare Controllers Personal Data Feb 1, 2022
€200,000 XFERA MÓVILES, S.A.: Non-compliance with general data processing principles The Spanish DPA has fined XFERA MÓVILES, S.A. EUR 200,000. Two Xfera customers had filed complaints with the DPA. In the course of its investigation, the DPA found that fraudsters… SPAIN ·aepd ·Art. 5 IP Address Processing Agreement Telecommunications Feb 1, 2022
€5,000 Etterforsker1 Gruppen AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Etterforsker1 Gruppen AS EUR 5,000. The controller had carried out a credit check on an individual, although there was no legal basis for… NORWAY ·Datatilsynet ·Art. 6 Controllers Insurance Supervisory Authorities Feb 1, 2022
€70,000 ORANGE ESPAÑA VIRTUAL, S.L.: Non-compliance with general data processing principles The Spanish DPA has fined ORANGE ESPAÑA VIRTUAL, S.L. EUR 70,000. Two Orange España Virtual customers had filed complaints with the DPA. In the course of its investigation, the… SPAIN ·aepd ·Art. 5 IP Address Telecommunications Processing Agreement Feb 1, 2022
€3.9M Vodafone España, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has fined Vodafone España, S.A.U. EUR 3.94 million. Nine Vodafone customers had filed complaints with the DPA. In the course of its investigation, the DPA found… SPAIN ·aepd ·Art. 5 IP Address Telecommunications Security Feb 1, 2022
€5,000 Cyrana España General S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined Cyrana España General S.L. EUR 5,000. The controller had sent an invoice to the data subject although no contractual relationship existed. SPAIN ·aepd ·Art. 6 Controllers IP Address Personal Data Jan 31, 2022
€5,000 INCOPROSOL, S.L.: Non-compliance with general data processing principles The Spanish DPA has fined INCOPROSOL, S.L. EUR 5,000. The controller had recorded a telephone conversation with a customer without obtaining the customer's consent. SPAIN ·aepd ·Art. 5 Controllers IP Address Consent Jan 31, 2022
€1,500 Property Owner Community: Insufficient legal basis for data processing Use of CCTV cameras in building complex without obtaining the consent of all the property owners. SPAIN ·aepd ·Art. 6 Video Surveillance Consent Processing Jan 31, 2022
€3.2M OTE Group: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 3.2 million on Cosmote subsidiary OTE Group. Among other things, OTE Group had contributed to Cosmote's security infrastructure. Cosmote… GREECE ·HDPA ·Art. 32 Data Breaches Notification Obligation Security Jan 27, 2022
€40,000 T.S.M. s.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 40,000 on T.S.M. s.r.l.. A data subject had filed a complaint with the DPA against the company for failing to comply with their requests… ITALY ·Garante ·Art. 13, 15, 21 +2 Personal Data Processing Agreement Supervisory Authorities Jan 27, 2022
€2,000 Private club 'Ruian': Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 2,000 on the private club 'Ruian'. The controller had installed video surveillance cameras which, among other things, also… ITALY ·Garante ·Art. 5, 13 Video Surveillance Controllers IP Address Jan 27, 2022
€6M Cosmote Mobile Telecommunications S.A.: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 6 million on Cosmote Mobile Telecommunications S.A.. Cosmote had reported a data breach to the DPA pursuant to Art. 33 GDPR. A hacker… GREECE ·HDPA ·Art. 5, 13, 14 +4 Data Breaches DPIA Security Jan 27, 2022