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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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ICO (UK) - ACRO Criminal Records Office ACRO Criminal Records Office, the processor, is a national police unit providing public services including Police Certificates, International Child Protection Certificates,… ACRO Criminal Records Office ·United Kingdom ·Art. 32 Controllers Processors Accountability Aug 7, 2026
GBP 300 ICO (UK) - KRA Consultancy Ltd The Information Commissioner, the DPA, investigated KRA Consultancy Ltd, the controller, in relation to unsolicited direct marketing SMS messages promoting debt-related services.… United Kingdom Personal Data Consent Processing May 20, 2026
€1.1M South Staffordshire Plc: Insufficient technical and organisational measures to ensure information security Information Commissioner (ICO) fined South Staffordshire Plc €1,112,100 on 2026-05-07 for: Insufficient technical and organisational measures to ensure information security. United Kingdom ·ICO ·Art. 5, 32 Security May 7, 2026
€17M Reddit, Inc.: Non-compliance with general data processing principles Information Commissioner (ICO) fined Reddit, Inc. €16,610,000 on 2026-02-23 for: Non-compliance with general data processing principles. United Kingdom ·ICO ·Art. 5, 6, 8 +1 Processing IP Address Telecommunications Feb 23, 2026
€284,450 MediaLab.AI, Inc.: Insufficient legal basis for data processing The UK DPA has imposed a fine of GBP 247,590 (EUR 284,450) on MediaLab.AI, Inc.The controller of the image-sharing and hosting platform Imgur failed to implement age verification.… UNITED KINGDOM ·ICO ·Insufficient legal basis for data processing Minors Controllers Consent Feb 5, 2026
GBP 120,000 ICO (UK) - Allay Claims Ltd Allay Claims Ltd (the controller) sent over 4 million direct marketing text messages to individuals promoting a different entity’s services. The DPA received over 48,000… United Kingdom Direct Marketing Telecommunications Consent Jan 15, 2026
€75,700 Chief Constable of the Police Service of Scotland: Insufficient technical and organisational measures to ensure information security Information Commissioner (ICO) fined Chief Constable of the Police Service of Scotland €75,700 on 2025-12-12 for: Insufficient technical and organisational measures to ensure… United Kingdom ·ICO ·Art. 5, 25, 32 +1 Security Education Public Authority Dec 12, 2025
€1.4M LastPass UK Ltd: Insufficient technical and organisational measures to ensure information security The UK DPA has imposed a fine of £ 1,228,283 (EUR 1,400,000) on LastPass UK Ltd. The controller suffered a succesfull cyber attack due to insufficient technical and organisational… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Controllers Processing Agreement Nov 20, 2025
€9.2M CAPITA PLC: Onvoldoende technische en organisatorische maatregelen om de informatiebeveiliging te waarborgen. 9.180.000 euro boete - Informatiecommissaris (ICO). UNITED KINGDOM ·ICO ·Art. 5, 32 Security Controllers Accountability Oct 15, 2025
€9.2M CAPITA PLC: Insufficient technical and organisational measures to ensure information security The UK DPA has imposed a fine of £ 8,000,000 (EUR 9,180,000) on CAPITA PLC. CAPITA PLC acts as the data controller for the CAPITA Group, which has suffered a cyber attack. The… UNITED KINGDOM ·ICO ·Art. 5, 32 Controllers Security Processing Oct 15, 2025
€6.9M CAPITA PENSION SOLUTIONS LIMITED: Insufficient technical and organisational measures to ensure information security The UK DPA has imposed a fine of £ 6,000,000 (EUR 6,880,000) on CAPITA PENSION SOLUTIONS LIMITED. CAPITA PENSION SOLUTIONS LIMITED acts as the data processor for the CAPITA Group,… UNITED KINGDOM ·ICO ·Art. 32 Processors Controllers Security Oct 15, 2025
€230 Politieagent: Er is onvoldoende juridische basis voor de verwerking van gegevens. Een boete van 230 euro - Informatiecommissaris (ICO). UNITED KINGDOM ·ICO ·Insufficient legal basis for data processing Education Public Authority Processing Aug 4, 2025
€230 Police Officer: Insufficient legal basis for data processing The UK DPA has imposed a fine of £ 200 (EUR 230) on a police officer. The controller forwarded sensitive and restricted personal data that he had obtained in the course of his… UNITED KINGDOM ·ICO ·Insufficient legal basis for data processing Education Public Authority Personal Data Aug 4, 2025
€20,725 Birthlink: Insufficient technical and organisational measures to ensure information security The UK DPA has imposed a fine of £ 18,000 (EUR 20,725) on Birthlink. The controller, a scottish registered charity, failed to implement sufficient technical and organisational… UNITED KINGDOM ·ICO ·Art. 5, 32, 33 Security Controllers Supervisory Authorities Jun 24, 2025
€20,725 Birthlink: Onvoldoende technische en organisatorische maatregelen om de informatiebeveiliging te waarborgen. Boete van €20.725 - Informatiecommissaris (ICO). UNITED KINGDOM ·ICO ·Art. 5, 32, 33 Security Accountability Supervisory Authorities Jun 24, 2025
€2.7M 23andMe, Inc.: Onvoldoende technische en organisatorische maatregelen om de informatiebeveiliging te waarborgen. Een boete van 2.700.000 euro - Informatiecommissaris (ICO). UNITED KINGDOM ·ICO ·Art. 5, 32 Security Controllers Accountability Jun 5, 2025
€2.7M 23andMe, Inc.: Insufficient technical and organisational measures to ensure information security The UK DPA imposed a fine of £ 2,310,000 (EUR 2,700,000) on 23andMe, Inc. The controller, a company offering DNA testing to private individuals, failed to implement sufficient… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Controllers Data Breaches Jun 5, 2025
€70,300 DPP Law Ltd.: Insufficient technical and organisational measures to ensure information security The UK DPA (ICO) has imposed a fine of £ 60,000 (EUR 70,300) on the law firm DPP Law Ltd. The controller had suffered a cyber attack during which personal data of 791 clients and… UNITED KINGDOM ·ICO ·Art. 5, 32, 33 Controllers Security Personal Data Apr 14, 2025
€3.5M Advanced Computer Software Group Ltd: Insufficient technical and organisational measures to ensure information security The UK DPA (ICO) has fined Advanced Computer Software Group Ltd £3.07 million (EUR 3.5 million) for insufficient IT security (infringiment of Art. 32 (1) UK GDPR). The controller… UNITED KINGDOM ·ICO ·Art. 32 Security Controllers Personal Data Mar 26, 2025
€904,000 Police Service of Northern Ireland: Insufficient technical and organisational measures to ensure information security The ICO fined the Police Service of Northern Ireland £750,000 (EUR 904,000) after accidentally publishing personal data of 9,483 police officers and staff on the internet. The… UNITED KINGDOM ·ICO ·Art. 5, 32 Personal Data Security Education Sep 26, 2024
€8,700 Central Young Men’s Christian Association: Insufficient technical and organisational measures to ensure information security The UK DPA (ICO) has fined the Central Young Men’s Christian Association EUR 8,700. The controller had sent an email to individuals participating in a program for individuals… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Controllers IP Address Apr 30, 2024
€400,000 UK Ministry of Defense: Insufficient technical and organisational measures to ensure information security The UK DPA has fined the Ministry of Defense EUR 400,000 for disclosing personal data of individuals who were to be relocated to the UK after the Taliban took control of… UNITED KINGDOM ·ICO ·Insufficient technical and organisational measures to ensure information security Personal Data Public Authority Human Resources Dec 13, 2023
€15M TikTok: Non-compliance with general data processing principles The UK DPA (ICO) has fined TikTok EUR 14.5 million. The ICO had found that more than one million British children under the age of 13 were using TikTok without the consent of… UNITED KINGDOM ·ICO ·Art. 5, 12, 13 Fairness & Transparency Personal Data Consent Apr 4, 2023
€5M Interserve Group Limited: Insufficient technical and organisational measures to ensure information security The British DPA has fined the construction group Interserve Group Limited EUR 5,033,000. The controller had notified the DPA of a data breach pursuant to Art. 33 GDPR. Interserve… UNITED KINGDOM ·ICO ·Art. 5, 32 Data Breaches Security Controllers Oct 19, 2022
€1.5M Easylife Ltd.: Insufficient legal basis for data processing The UK DPA has imposed a fine of EUR 1,547,000 on Easylife Ltd. Easylife is a retailer that sells household items as well as services and products under its health, motor,… UNITED KINGDOM ·ICO ·Art. 5, 6, 9 +1 Personal Data Types of Special Categories of Personal Data Healthcare Oct 4, 2022
€91,000 Tavistock & Portman NHS Foundation Trust: Insufficient technical and organisational measures to ensure information security The UK DPA (ICO) has fined the Tavistock and Portman NHS Foundation Trust EUR 91,000. The Tavistock and Portman NHS Foundation Trust is a mental health specialist trust located in… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Privacy by Design & Default Public Authority Jun 9, 2022
€9M Clearview Al Inc.: Non-compliance with general data processing principles The UK DPA has fined Clearview AI Inc. EUR 9 million. The company holds a database of more than 20 billion facial images (including those of UK residents and nationals) from… UNITED KINGDOM ·ICO ·Art. 5, 6, 9 +7 Retention Period Storage Limitation Right of Access May 18, 2022
€115,000 Tuckers Solicitors LLP: Non-compliance with general data processing principles The UK DPA (ICO) has fined law firm Tuckers Solicitors LLP EUR 115,000. Tuckers suffered a ransomware attack on its systems, which resulted in a personal data breach. As part of… UNITED KINGDOM ·ICO ·Art. 5 Security Personal Data Processing Mar 10, 2022
€585,000 Cabinet Office: Insufficient technical and organisational measures to ensure information security The UK DPA (ICO) has fined the Cabinet Office EUR 585,000. On December 27, 2019, the Cabinet Office published a file on GOV.UK containing the names and uncensored addresses of… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Personal Data Data Breaches Nov 25, 2021
€11,800 HIV Scotland: Insufficient technical and organisational measures to ensure information security The British DPA (ICO) has imposed a fine of EUR 11,800 on the non-profit organization HIV Scotland. The controller had sent an e-mail to 105 people, with e-mail addresses on the… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Personal Data Controllers Oct 18, 2021
€29,000 Mermaids: Insufficient technical and organisational measures to ensure information security The ICO has fined transgender charity Mermaids EUR 29,000 for failing to protect the personal data of its users, in breach of Art. 5 (1) f) UK GPDR and Art. 32 (1), (2) UK GDPR.… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Encryption Pseudonymization Jul 5, 2021
€1.4M Ticketmaster UK Limited: Insufficient technical and organisational measures to ensure information security Ticketmaster UK Limited has been fined GBP 1.25 million (approximately EUR 1.405 million) for failing to protect the personal data of its customers with adequate security… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Personal Data Processing Agreement Nov 13, 2020
€20M Marriott International, Inc: Insufficient technical and organisational measures to ensure information security Original Summary: The ICO issued a notice of its intention to fine Marriott International Inc due to a cyber incident which was notified to the ICO by Marriott in November 2018. A… UNITED KINGDOM ·ICO ·Art. 32 Personal Data Security Fines Oct 30, 2020
€22M British Airways: Insufficient technical and organisational measures to ensure information security In July 2019, the ICO issued a notice of its intention to fine British Airways £183.39M for GDPR infringements which likely involve a breach of Art. 32 GDPR. The proposed fine… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Personal Data Oct 16, 2020
GBP 130,000 CPS Advisory Limited CPS Advisory Limited (CPSAL) conducted direct marketing calls in relation to personal pensions. The data CPSAL used to conduct the calls had been purchased from third party data… United Kingdom ·ICO ·Art. 55A Supervisory Authorities Direct Marketing Consent Sep 4, 2020
€320,000 Doorstep Dispensaree Ltd. (Pharmacy): Insufficient technical and organisational measures to ensure information security The company had stored some 500,000 documents containing names, addresses, dates of birth, NHS numbers and medical information and prescriptions in unsealed containers at the back… UNITED KINGDOM ·ICO ·Art. 32 Security Liability IP Address Dec 17, 2019