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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€120,000 BANCO BILBAO VIZCAYA ARGENTARIA, S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. A data subject had filed a complaint with the DPA because the controller had proposed to a credit… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Processing Jun 12, 2024
€160,000 ALLIANZ COMPAÑÍA DE SEGUROS Y REASEGUROS, S.A.: Insufficient technical and organisational measures to ensure information security The Spanish DPA has imposed a fine on ALLIANZ COMPAÑÍA DE SEGUROS Y REASEGUROS, S.A.. A person had filed a complaint with the DPA because their ex-partner had been given… SPAIN ·AEPD ·Art. 5, 32 Integrity and Confidentiality Principle Security Personal Data Jun 10, 2024
€100,000 NATURGY IBERIA, S.A.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 100,000 on NATURGY IBERIA, S.A.. A customer had filed a complaint with the DPA because an amendment had been made to their electricity… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Consent Jun 10, 2024
€500 Comune di Ustica: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 500 on Comune di Ustica. The municipality had published a document, containing personal data (including health data) of private… ITALY ·Garante ·Art. 2, 5, 6 +2 Personal Data Healthcare Types of Special Categories of Personal Data Jun 6, 2024
€1M CA Autobank S.p.A.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 1 million on CA Autobank S.p.A. A person had filed a complaint with the DPA because a rental car voucher had been refused due to his… ITALY ·Garante ·Art. 12, 15 Personal Data Supervisory Authorities Processing Agreement Jun 6, 2024
€100,000 Covid 19 Test Lab: Insufficient technical and organisational measures to ensure information security The Austrian DPA has imposed a fine of EUR 100,000 on a Covid 19 test lab. The controller failed to implement sufficient technical and organisational measures, resulting in a data… AUSTRIA ·DSB ·Art. 5, 9, 28 +2 Data Breaches Controllers Processors Jun 6, 2024
€6.4M Eni Plenitude S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 6.419.631 on Eni Plenitude S.p.A.. The DPA initiated an investigation against the controller due to 107 notifications and 8 complaints… ITALY ·Garante ·Art. 5, 6, 24 +3 Controllers Personal Data Supervisory Authorities Jun 6, 2024
€120,000 Cappello Giovanni & Figli s.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 120,000 on Cappello Giovanni & Figli s.r.l.. The controller had used facial recognition technology to monitor the attendance of… ITALY ·Garante ·Art. 5, 6, 9 +1 Types of Special Categories of Personal Data Controllers Personal Data Jun 6, 2024
€800 Private individual: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on a private individual. The controller had installed video surveillance cameras which, among other things, also covered the public space. The… SPAIN ·AEPD ·Art. 5, 13 Retention Period Personal Data Controllers Jun 5, 2024
€180 Website operator: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on the operator of a website for storing data of a data subject for an excessively long period of time and contrary to the principle of storage… SPAIN ·AEPD ·Art. 5 Storage Limitation Retention Period Personal Data Jun 5, 2024
Company: Non-compliance with general data processing principles The French DPA has imposed a fine on a company. The company published a promotional video on its website and social networks in which images of patient files of one of its… FRANCE ·CNIL ·Art. 5 Personal Data Processing Direct Marketing Jun 5, 2024
FRANCE DPA: Insufficient fulfilment of data subjects rights The French DPA has imposed a fine on a controller for not sufficiently respecting data subjects' rights (exercising the right of access to a medical file). CNIL ·Insufficient fulfilment of data subjects rights Personal Data Right of Access Supervisory Authorities Jun 5, 2024
€6,000 Ambitious People Group B.V.: Insufficient fulfilment of data subjects rights The Dutch DPA has imposed a fine of EUR 6,000 on the recruitment company Ambitious People Group B.V. . The controller had not deleted the data of data subjects after they had… THE NETHERLANDS ·AP ·Art. 12, 17 Personal Data Controllers Supervisory Authorities Jun 4, 2024
€600,000 GSMA Limited: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 600,000 on GSMA Limited. In 2022, GSMA Limited required employees of its suppliers to register on an online platform and upload proof of… SPAIN ·AEPD ·Art. 6, 9, 14 Personal Data Processing Supervisory Authorities May 31, 2024
€4,200 PILLOW HOTELS, S.L.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on PILLOW HOTELS, S.L.. A person had filed a complaint with the DPA. The individual had made a booking for an overnight stay with the controller… SPAIN ·AEPD ·Art. 5, 32, 33 Data Breaches Controllers Personal Data May 30, 2024
€2,000 Corint Logistic SRL.: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 2,000 on Corint Logistic SRL. A customer had filed a complaint with the DPA because they had received advertising text messages from the… ROMANIA ·ANSPDCP ·Art. 5, 17, 21 Personal Data Right to be Forgotten Direct Marketing May 30, 2024
€70,000 CAIXABANK S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine of EUR 70,000 on CAIXABANK S.A.. A person had filed a complaint with the DPA because an employee of the controller had accidentally disclosed… SPAIN ·AEPD ·Art. 5, 32 Personal Data Controllers Processing May 28, 2024
€400,000 Ministry of Interior (Greece): Insufficient technical and organisational measures to ensure information security The Hellenic DPA imposed a fine of EUR 400,000 on the Ministry of Interior for leaking email addresses from the voter registry of Greek expatriates. These personal data, which… HDPA ·Art. 5 ·Insufficient technical and organisational measures to ensure information security Personal Data Security Education May 27, 2024
€4,500 Azienda Socio-sanitaria Territoriale Rhodense: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 4,500 on Azienda Socio-sanitaria Territoriale Rhodense. An individual had filed a complaint with the DPA because the controller had not… ITALY ·Garante ·Art. 5, 12, 16 Personal Data Controllers Supervisory Authorities May 23, 2024
€3,500 Professional association: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 3,500 on a professional association. An individual had filed a complaint with the DPA, for the unlawful publication of their personal… ITALY ·Garante ·Art. 2, 5, 6 +1 Personal Data Supervisory Authorities Processing May 23, 2024
€600 President of a workers' council: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on the president of the workers' council of a company following a complaint by a former employee. During their employment, the company carried… SPAIN ·AEPD ·Art. 5 Personal Data Processing Employees May 23, 2024
€336,000 Company: Insufficient technical and organisational measures to ensure information security The Polish DPA has imposed a fine of EUR 336,000 on a company. The company had suffered a ransomware attack on their systems which resulted in the loss of personal data. During… POLAND ·UODO ·Art. 5, 32 Security Personal Data Privacy by Design & Default May 20, 2024
€31M Clearview AI Inc.: Non-compliance with general data processing principles The Dutch DPA has fined Clearview Al Inc. EUR 30,500,000. Clearview, a company offering facial recognition services, holds a database of over 30 billion images, including those of… AP Personal Data Transparency Processing May 16, 2024
APD/GBA · 74/2024 On 30 January 2024, the data subject received an email from a candidate in the June 2024 regional elections (‘controller’), promoting their programme. On 3 January 2024, the data… 74/2024 ·Belgium ·Art. 6 Legitimate Interest Personal Data Marketing May 16, 2024
€1,600 Homeowners' association: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on a homeowners' association. A person had filed a complaint with the DPA due to the fact that the data controller had published a picture with… SPAIN ·AEPD ·Art. 5, 32 Controllers Personal Data Processing May 9, 2024
€1,000 MEDICOVER SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 1,000 on MEDICOVER SRL. The healthcare facility had mistakenly forwarded a patient file to the wrong patient. ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Healthcare May 9, 2024
€10,000 Azzurro Club Hotels S.r.l.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 10,000 on Azzurro Club Hotels S.r.l.. The controller had sent a data subject unsolicited advertising e-mail and failed to respond… ITALY ·Garante ·Art. 6, 12, 15 +1 Personal Data Controllers Supervisory Authorities May 9, 2024
€3,000 Polisportiva Mimmo Ferrito s.r.l..: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 3,000 on Polisportiva Mimmo Ferrito s.r.l.. A data subject had filed a complaint with the DPA due to the controller's failure to respond… ITALY ·Garante ·Art. 12, 15 Personal Data Controllers Supervisory Authorities May 9, 2024
€2,000 IRIDEX GROUP SALUBRIZARE SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 2,000 on IRIDEX GROUP SALUBRIZARE SRL. The controller had sent an e-mail to customers without using the blind copy option, revealing the… ROMANIA ·ANSPDCP ·Art. 32 Controllers Security Personal Data May 9, 2024
€12,000 DENTALCUADROS BCN S.L.P.: Insufficient technical and organisational measures to ensure information security The Spanish DPA has imposed a fine on DENTALCUADROS BCN S.L.P.. The controller had suffered a cyberattack in which patient data was unlawfully accessed. During its investigation,… SPAIN ·AEPD ·Art. 32, 33 Data Breaches Security Personal Data May 8, 2024
€5,000 CENTRUL MEDICAL UNIREA SRL: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 5,000 on CENTRUL MEDICAL UNIREA SRL. The controller had suffered a data breach in which personal data of patients and employees were… ROMANIA ·ANSPDCP ·Art. 32 Security Controllers Personal Data May 8, 2024
€360,000 4FINANCE SPAIN FINANCIAL SERVICES, S.A.U.: Insufficient technical and organisational measures to ensure information security The Spanish DPA has imposed a fine on 4FINANCE SPAIN FINANCIAL SERVICES, S.A.U.. The controller had suffered a data breach that led to the unlawful access to customer profiles.… AEPD ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Personal Data May 7, 2024
€1,200 ARRENDAMIENTOS DEUDORES, S.L.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on ARRENDAMIENTOS DEUDORES, S.L.. The controller had carried out a credit check on the data subject without any valid legal basis for this. The… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Insurance May 7, 2024
€50,000 A.S. Watson Health & Beauty Continental Europe B.V.: Insufficient legal basis for data processing The Dutch DPA has imposed a fine of EUR 600,000 on A.S. Watson Health & Beauty Continental Europe B.V.. The controller had tracked visitors to their drugstore website… THE NETHERLANDS ·AP ·Art. 5 Personal Data Controllers Processing May 2, 2024
€210 Association: Insufficient fulfilment of data breach notification obligations The Polish DPA has fined an association EUR 210 for failing to report a data breach to the DPA in a timely manner. POLAND ·UODO ·Art. 33 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Apr 30, 2024
€1,200 DELPASO CAR HIRE, S.L.U.: Insufficient fulfilment of data subjects rights The Spanish DPA has imposed a fine on DELPASO CAR HIRE, S.L.U.. A data subject had filed a complaint against the controller with the DPA due to the controller's failure to… SPAIN ·AEPD ·Art. 15 Personal Data Controllers Supervisory Authorities Apr 30, 2024
€56,000 Res-Gastro M. Gaweł Sp. k.: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) has imposed a fine of EUR 56,000 on Res-Gastro M. Gaweł Sp. k. The controller had reported a data breach involving the loss of an unencrypted USB stick by an… POLAND ·UODO ·Art. 24, 25, 32 Security Encryption Privacy by Design & Default Apr 29, 2024
€16,000 Association: Insufficient legal basis for data processing The French DPA has imposed a fine of EUR 16,000 on an association for processing personal data without a sufficient legal basis. FRANCE ·CNIL ·Art. 6 Personal Data Processing Supervisory Authorities Apr 25, 2024
€3,000 I.N.P.A.S.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 3,000 on I.N.P.A.S. (Istituto Nazionale di Previdenza e di Assistenza Sociale). During its investigation, the DPA found that a former… ITALY ·Garante ·Art. 2, 5, 6 +1 Personal Data Processing Public Authority Apr 24, 2024
€30,000 Gestore Dei Servizi Energetici - Gse S.p.A.: Insufficient fulfilment of data subjects rights The Italian DPA imposed a fine of EUR 30,000 against Gestore Dei Servizi Energetici - Gse S.p.A. for failing to comply with a former employee's request for access to their… ITALY ·Garante ·Art. 12, 15 Personal Data Supervisory Authorities Employees Apr 24, 2024
€30,000 Rossi Carta S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 30,000 on Rossi Carta S.r.l.. An individual had filed a complaint with the DPA after repeatedly receiving unsolicited advertising emails… ITALY ·Garante ·Art. 6, 7, 12 +1 Personal Data Controllers Supervisory Authorities Apr 24, 2024
€2,500 Committee: Insufficient technical and organisational measures to ensure information security The Polish DPA has imposed a fine of EUR 2,500 on a committee. The controller had collected signatures in favor of a legislative initiative and later stored the signature lists… POLAND ·UODO ·Art. 5, 25, 32 Security Privacy by Design & Default Controllers Apr 24, 2024
€10,000 C.I.E.L. S.p.A.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 10,000 on C.I.E.L. S.p.A.. An employee working for the controller filed a complaint with the DPA due to the controller's failure to grant… ITALY ·Garante ·Art. 12, 15 Personal Data Controllers Supervisory Authorities Apr 24, 2024
€2,000 ALPHA BANK ROMANIA SA.: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 2,000 on ALPHA BANK ROMANIA SA. The controller had suffered a data breach due to an employee mismanaging recording systems. During its… ANSPDCP ·Art. 29, 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Personal Data Apr 23, 2024
€2,000 S.C. Tensa Art Design S.A..: Insufficient legal basis for data processing The Romanian DPA has imposed a fine of EUR 2,000 on S.C. Tensa Art Design S.A.. The controller had processed the personal data of a data subject for marketing purposes without the… ROMANIA ·ANSPDCP ·Art. 6 Personal Data Controllers Consent Apr 22, 2024
€20,000 Betting company: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 20,000 on a data controller operating in the gambling and betting sector. The data controller collected and processed personal… CROATIA ·AZOP ·Art. 6, 7, 13 Personal Data Fairness & Transparency Controllers Apr 22, 2024
€15,000 Betting company: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 15,000 on a data controller operating in the gambling and betting sector. The data controller collected and processed personal… CROATIA ·AZOP ·Art. 6, 7, 13 Personal Data Controllers Fairness & Transparency Apr 22, 2024
€14M Avast Software s.r.o.: €13,900,000 fine The Czech DPA has fined Avast Software s.r.o. EUR 13.9 million. The company had disclosed the personal data of around 100 million users of its antivirus software to the US company… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Unknown Personal Data Anonymization Pseudonymization Apr 15, 2024
€1.2M CAIXABANK, S.A: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on CAIXABANK, S.A. A person filed a complaint with the DPA because they were asked to fill out a form with personal data. A clause on the form… SPAIN ·AEPD ·Art. 6 Personal Data Consent Security Apr 12, 2024
€100,000 Facile.Energy S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 100,000 on Facile.Energy S.r.l.. During its investigation, the DPA found that data subjects had received advertising calls on behalf of… ITALY ·Garante ·Art. 5, 6, 24 +3 Controllers Personal Data Processing Apr 11, 2024