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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€28 HUNGARY DPA: Non-compliance with general data processing principles The data subject had subscribed to a newsletter of the controller. After altering his/her e-mail address, he/she continued to receive the newsletter via the old e-mail address.… NAIH ·Art. 5 ·Non-compliance with general data processing principles Controllers Personal Data IP Address Nov 18, 2020
€800,000 Carrefour Banque: Non-compliance with general data processing principles The French DPA (CNIL) imposed a fine on Carrefour Banque for violation of its obligation to process data fairly (Article 5 (1) GDPR). If a person who subscribed to the Pass card… FRANCE ·CNIL ·Art. 5 IP Address Processing Agreement Insurance Nov 18, 2020
€30,000 Provincial Health Authority of Cosenza: Insufficient legal basis for data processing Publication of personal data (including first and last name, address, tax ID) on the website of the authority about persons who have claims for damages against the authority,… ITALY ·Garante ·Art. 9 Personal Data Education Healthcare Nov 17, 2020
€1,600 Homeowners Association: Non-compliance with general data processing principles Usage of CCTV camera systems that were also monitoring public space (breach of principle of data minimization). SPAIN ·aepd ·Art. 5 Video Surveillance Audit Logs Monitoring Nov 16, 2020
€42,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing In 2019, after an arbitration procedure, the company agreed to the early termination of a contract with the data subject and to the deletion of the personal data concerned.… SPAIN ·aepd ·Art. 5, 6 Personal Data Processing Telecommunications Nov 16, 2020
€1,500 BELGIUM DPA: Non-compliance with general data processing principles The Belgian DPA (APD/GBA) imposed a fine of EUR 1,500 on a social housing company for non-compliance with several principles of the GDPR such as data processing as well as the… APD ·Art. 5, 6, 12 +3 ·Non-compliance with general data processing principles Video Surveillance Fairness & Transparency IP Address Nov 13, 2020
€12M Vodafone Italia S.p.A.: Non-compliance with general data processing principles The company was fined EUR 12,251,601 for unlawfully processing personal data of millions of customers for telemarketing purposes. The proceedings were preceded by hundreds of… ITALY ·Garante ·Art. 5, 6, 7 +7 IP Address Telecommunications Direct Marketing Nov 12, 2020
€900,000 Telecoms provider (1&1 Telecom GmbH): Insufficient technical and organisational measures to ensure information security Original Fine Summary: The Controller is a company offering telecommunication services. A caller could obtain extensive information on personal customer data from the company's… GERMANY ·BfDI ·Art. 32 Telecommunications IP Address Security Nov 11, 2020
€42,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The company ported a telephone number of the data subject without their consent (missing signature on the porting contract). SPAIN ·aepd ·Art. 5, 6 Consent Personal Data Telecommunications Nov 11, 2020
€3,000 Miguel Ibáñez Bezanilla, S.L.: Insufficient technical and organisational measures to ensure information security The company's website (license plate seller) requested personal information such as first and last name, copy of ID card and driver's license, and the car's VIN number, but… SPAIN ·aepd ·Art. 13, 32 Encryption Security Processing Nov 10, 2020
€20,000 Xfera Moviles S.A.: Insufficient legal basis for data processing Xfera Móviles had failed to cooperate with the AEPD in the investigation of privacy violations. Xfera Móviles had neither responded to the request for information nor provided any… SPAIN ·aepd ·Art. 31 Telecommunications Supervisory Authorities Processing Nov 6, 2020
€75,000 Telefonica Moviles Espana, S.A.U.: Insufficient legal basis for data processing Processing of personal data of the data subject without sufficient legal basis. The company had issued several invoices to the data subject and collected invoice amounts from his… SPAIN ·aepd ·Art. 5, 6 Personal Data Processing Telecommunications Nov 5, 2020
DSB (Austria) - DSB-D124.1749 The controller shared the data subject's social security number with a financial service provider in order to provide financial aid, to which the data subject did not consent. On… DSB-D124.1749 ·Art. 4, 9 Healthcare Health Data Retention Period Nov 5, 2020
€30,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing Processing of personal data of a data subject without sufficient legal basis due to errors in the correct assignment of customer contracts. In this case, Vodafone demanded a debt… SPAIN ·aepd ·Art. 5, 6 Personal Data Processing Telecommunications Nov 3, 2020
€20,000 Gaypa s.r.l.: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 20,000 on Gaypa s.r.l.. The controller had kept a former employee's email account active and had access to the data subject's… ITALY ·Garante ·Art. 5, 12, 13 Personal Data Controllers IP Address Oct 29, 2020
€4,000 Borgo Fonte Scura s.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 4,000 on Borgo Fonte Scura s.r.l.. The controller had installed a video surveillance system which also recorded the three data… ITALY ·Garante ·Art. 5, 13 Video Surveillance Controllers Employees Oct 29, 2020
€36,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing Processing of personal data of a data subject without sufficient legal basis due to errors in the correct assignment of customer contracts. SPAIN ·aepd ·Art. 5, 6 Personal Data Processing Telecommunications Oct 28, 2020
€4,000 Play Orenes, S.L.: Non-compliance with general data processing principles The company used CCTV cameras outside its premises which also captured the public space resulting in a violation of the principle of data minimisation. SPAIN ·aepd ·Art. 5 Video Surveillance Retention Period IP Address Oct 28, 2020
€20,000 Università Campus Bio-medico di Roma (Polyclinic): Non-compliance with general data processing principles In a data breach notification pursuant to Art. 33 GDPR, the data protection authority found that patients accessing their online medical reports via their smartphones could also… ITALY ·Garante ·Art. 5, 9 Notification Obligation Data Breaches Healthcare Oct 26, 2020
€200 Private Individual: Non-compliance with general data processing principles Original summary: The DPA of Saxony-Anhalt imposed a fine of EUR 200 on a private individual. The controller had taken photos of vehicles and, in some cases, their drivers and… GERMANY ·Art. 5, 32 ·Non-compliance with general data processing principles IP Address Encryption Controllers Oct 24, 2020
€54,800 Deichmann Cipőkereskedelmi Korlátolt Felelősségű Társaságnak: Insufficient fulfilment of data subjects rights The data controller denied the data subject access to the video material recorded by CCTV in a local store, with which the data subject wanted to prove that he or she had not… HUNGARY ·NAIH ·Art. 12, 15, 18 +1 Video Surveillance Right of Access Procedures Right of Access Oct 23, 2020
€15,000 Vilnius City Municipality Administration: Non-compliance with general data processing principles During the data synchronization of the Population Information System of the Municipal Administration with the databases of the State Centre for Business Registers, the personal… LITHUANIA ·VDAI ·Art. 5 Integrity and Confidentiality Principle Accuracy Personal Data Oct 21, 2020
€2,000 Globus Score SRL: Insufficient cooperation with supervisory authority The company had not provided the ANSPDCP with requested information. ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Processing Oct 20, 2020
€1,000 Grant Ideas Ltd: Insufficient legal basis for data processing Sending emails to data subjects without sufficient legal basis. CYPRUS ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Processing Oct 19, 2020
€600 Private Individual: Insufficient legal basis for data processing Between February and June 2020, a private individual published information about patients on his personal Facebook page. The information included health data in terms of Art. 4… AUSTRIA ·dsb ·Art. 5, 9 Healthcare Health Data Healthcare Oct 19, 2020
€150 Private Individual: Insufficient legal basis for data processing The private individual recorded a female person while she was using one of the WC cabins by placing a cell phone (smartphone with camera function) under the WC cabin partition… AUSTRIA ·dsb ·Art. 5, 6 Processing Supervisory Authorities Oct 19, 2020
€30,000 AEPD (Spain) - PS/00032/2020 A user of the website of Iberia, an airline, lodged a complaint before the Spanish DPA (AEPD) saying that they had not been given an option to reject the cookies when using the… Art. 22 Cookies Consent Information Provision Modalities and Communication Methods Oct 16, 2020
€3,000 S.C. Marsorom S.R.L.: Insufficient technical and organisational measures to ensure information security Disclosure of personal data of customers on the companies website due to inadequate technical and organisational measures to ensure information security. ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Processing Oct 15, 2020
€50,000 Centro de Investigación y Estudio para la Obesidad, SL: Insufficient legal basis for data processing Fines for the transfer of the data subject's personal data to Evo Finance EFC, SA in the course of processing a health insurance application, without a sufficient legal basis for… SPAIN ·aepd ·Art. 5, 6 Insurance Personal Data Fines Oct 9, 2020
€2,000 Private Person: Non-compliance with general data processing principles Usage of CCTV camera that was also capturing foreign private space of a neighbour. SPAIN ·aepd ·Art. 5, 6 Video Surveillance IP Address Processing Oct 9, 2020
€5,000 Caja Rural San José de Nules S. Cooperativa de Crédito: Non-compliance with general data processing principles The company published information with the names and surnames of its employees, which led to the disclosure of the data subject's financial situation. SPAIN ·aepd ·Art. 5 Personal Data Employees IP Address Oct 9, 2020
€900 Café Restaurante B.B.B: Non-compliance with general data processing principles The cafe used CCTV cameras which also captured the public space outside resulting in a violation of the so called principle of data minimisation. SPAIN ·aepd ·Art. 5 Video Surveillance Retention Period IP Address Oct 9, 2020
€4,000 Callesgarcia, S.L.: Insufficient legal basis for data processing Usage of a photo of the data subjects for commercial purposes without sufficient legal basis. SPAIN ·aepd ·Art. 5, 6 Processing Personal Data Telecommunications Oct 6, 2020
€60,000 Lycamobile: Insufficient legal basis for data processing Fine for processing of personal data without sufficient legal basis due to incorrect information about the owners of prepaid phone cards (mismatch between the registered owners in… SPAIN ·aepd ·Art. 5, 6 Personal Data Processing Telecommunications Oct 6, 2020
€3,000 Avata Hispania, S.L.: Insufficient legal basis for data processing Infringement of Art. 28 (3) g) GDPR, since personal data were further processed after the controller had terminated the contractual relationship with the processor. SPAIN ·aepd ·Art. 5, 6, 28 Controllers Processors Personal Data Oct 3, 2020
€35M H&M Hennes & Mauritz Online Shop A.B. & Co. KG: Insufficient legal basis for data processing The fashion company with seat in Hamburg operates a service center in Nuremberg. Here, according to the findings of the Hamburg data protection officer, since at least 2014… GERMANY ·Art. 5, 6 ·Insufficient legal basis for data processing Religious Beliefs Supervisory Authorities Human Resources Oct 1, 2020
€3,000 Megareduceri TV S.R.L.: Insufficient cooperation with supervisory authority Fine for failure to comply with an order of the supervisory authority. ROMANIA ·ANSPDCP ·Art. 31, 58 Supervision Supervisory Authorities Processing Oct 1, 2020
€2,000 Asociația de proprietari Militari R: Insufficient cooperation with supervisory authority Fine for failure to comply with an order of the supervisory authority. ROMANIA ·ANSPDCP ·Art. 31, 58 Supervisory Authorities Supervision Processing Oct 1, 2020
€3,000 Venu Sanz Chef, S.L.: Insufficient legal basis for data processing Use of personal data for advertising purposes without sufficient legal basis. SPAIN ·aepd ·Art. 5, 6 Direct Marketing Personal Data Processing Sep 30, 2020
€80,000 Azienda Ospedaliera di Rilievo Nazionale 'Antonio Cardarelli' (Private Hospital): Insufficient technical and organisational measures to ensure information security According to the data protection authority, personal information about participants in a public competition had been unlawfully disclosed online. The reason for this was that, due… ITALY ·Garante ·Art. 5, 6, 13 +2 Healthcare Processors Healthcare Sep 30, 2020
€20,050 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 20,050 on a legal person. The accused processes hundreds of thousands of personal data on the website about self-employed persons without… CZECH REPUBLIC ·UOOU ·Art. 5, 6, 12 +2 Personal Data Right of Access Processing Sep 30, 2020
€400 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 400 on a legal person. Proceedings were initiated following an inspection carried out in response to a complaint. The accused processed and… CZECH REPUBLIC ·UOOU ·Art. 5, 13, 28 +1 Processors Cookies Controllers Sep 25, 2020
€60,000 Xfera Moviles S.A.: Insufficient legal basis for data processing Failure to remove the data subject's personal data at the time of cancellation of his/her telephone services contract and sending a warning to the data subject after cancellation… SPAIN ·aepd ·Art. 5, 6 Personal Data Telecommunications Processing Sep 25, 2020
€13,900 Odin Flissenter AS: Insufficient legal basis for data processing The company assessed the credibility of another company and thereby, according to Datatilsynet, processed personal data relating to a natural person (the owner of the company… NORWAY ·Datatilsynet ·Art. 5, 6 Personal Data Processing Supervisory Authorities Sep 25, 2020
€400 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 400 on a legal person. In connection with the delivery of magazine subscriptions, the company did not provide the data subject with… CZECH REPUBLIC ·UOOU ·Art. 15 Personal Data IP Address Telecommunications Sep 25, 2020
€7,800 Iweb Internet Learning, S.L.: Insufficient fulfilment of information obligations Lack of information in the privacy policy (information on the data controller) as well as inadequate obtaining of consent, as only a general consent could be given without… SPAIN ·aepd ·Art. 7, 12, 13 Controllers Data Controller Consent Sep 22, 2020
€60,000 GLP Instalaciones 86, SL: Insufficient legal basis for data processing In order to obtain assistance for the installation of an air conditioning system, the data subject had contacted Naturgy Energy Group S.A. Subsequently, he was contacted by two… SPAIN ·aepd ·Art. 5, 6 Personal Data Processing Supervisory Authorities Sep 22, 2020
€3,000 Grupo Carolizan: Non-compliance with general data processing principles Operation of CCTV camera systems in an arcade area in front of a building, i.e. also covering public space. This violated the principles of data minimization, as the surveillance… SPAIN ·aepd ·Art. 5 Video Surveillance IP Address Monitoring Sep 17, 2020
€60,000 Vodafone España, SAU: Insufficient legal basis for data processing A former customer had received e-mails containing electronic bills even after he had terminated his contract with the company resulting in a processing of personal data without… SPAIN ·aepd ·Art. 5, 6 Personal Data Processing Telecommunications Sep 17, 2020
€3,200 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 3,200 on a legal person. The accused processed data from public registers on its website without legal basis and did not respond to… CZECH REPUBLIC ·UOOU ·Art. 6, 15, 17 Personal Data Processing Telecommunications Sep 17, 2020