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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€15,000 Mapei S.p.A.: Insufficient legal basis for data processing The company had left the e-mail account of the data subject active even after the termination of his employment and had automatically forwarded incoming e-mails. The company did… ITALY ·Garante ·Art. 5, 6, 12 +3 Personal Data Processing Employees Aug 4, 2020
€3,000 Candidate for parliamentary elections: Insufficient fulfilment of data subjects rights The data subject received telephone calls regarding a candidacy for parliamentary elections. When the data subject made use of its right to access according to Art. 15 GDPR, it… GREECE ·HDPA ·Art. 15 Personal Data Data Subject Rights Exercise Modalities and Procedures Education Aug 3, 2020
€2,000 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 2,000 on a legal person. Following the delivery of the goods with the invoice, the accused did not respond to the request of the OA for… CZECH REPUBLIC ·UOOU ·Art. 15 Right of Access Personal Data Supervisory Authorities Aug 3, 2020
€1,500 Tour & People Max S.L.: Insufficient fulfilment of data subjects rights Unsolicited marketing calls though data subjects had expressed their objection to data processing. In addition to the GDPR, this was also seen as a violation of Article 48(1)(b)… SPAIN ·aepd ·Art. 21 Right to Object Direct Marketing Personal Data Jul 31, 2020
€45,000 Vodafone España SAU: Insufficient legal basis for data processing Unlawfull processing of a telephone number for marketing purposes even after the data subject had exercised its right to erasure SPAIN ·aepd ·Art. 5, 6 Right to be Forgotten Personal Data Direct Marketing Jul 31, 2020
€2,000 Community of Manduria: Insufficient legal basis for data processing The community transmitted personal data of a community employee to the press without sufficient legal basis. ITALY ·Garante ·Art. 5, 6 Personal Data Employees Processing Jul 30, 2020
€2,000 Romanian Post National Company: Insufficient technical and organisational measures to ensure information security Processing of personal data, namely the telephone numbers and e-mail addresses of 81 data subjects, by the Romanian Post as data controller, failing appropriate technical and… ROMANIA ·ANSPDCP ·Art. 32 Anonymization Controllers Personal Data Jul 30, 2020
€2,000 SC Viva Credit IFN SA: Insufficient fulfilment of data subjects rights The company had not informed the data subject within one month (or up to three months if a reason for the delay is given) of the measures taken following the request for deletion… ROMANIA ·ANSPDCP ·Art. 17 Personal Data Insurance Human Resources Jul 30, 2020
€4,000 Region of Campania: Insufficient legal basis for data processing Publication of an enforcement order in civil proceedings on the Region's website. The document listed the names and place of residence and the amount of the claim. ITALY ·Garante ·Art. 5, 6 Education Public Authority Processing Jul 29, 2020
€3,000 Community of San Giorgio Jonico: Insufficient legal basis for data processing Publication of personal data on the municipal website with regard to legal proceedings. ITALY ·Garante ·Art. 5, 6 Personal Data Education Processing Jul 29, 2020
€3,000 Communal political association: Insufficient legal basis for data processing A local political association has sent out election advertisements to the residents of the municipality for the local elections in 2018. For this purpose, the association used the… BELGIUM ·APD ·Art. 5, 6, 14 IP Address Education Public Authority Jul 28, 2020
€147,800 Arp Hansen Hotel Group A/S: Non-compliance with general data processing principles During an inspection, the supervisory authority reviewed a number of IT systems to examine whether Arp-Hansen had sufficient procedures in place to ensure that personal data were… DENMARK ·Datatilsynet ·Art. 5 Retention Period Personal Data IP Address Jul 28, 2020
€5,000 SC Cntar Tarom SA: Insufficient technical and organisational measures to ensure information security Unauthorised disclosure of the data of five Tarom passengers due to inadequate technical and organisational measures for secure data processing. Among other things, the company… ROMANIA ·ANSPDCP ·Art. 32 Notified Body Responsibilities and Operational Obligations Security Notified Body Assessment Procedures Jul 27, 2020
€5,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority Following a complaint, Xfera Móviles was requested by the AEPD to submit certain information and documents, but did not do so within the provided time limit. SPAIN ·aepd ·Art. 58 Supervisory Authorities Supervision Telecommunications Jul 23, 2020
€75,000 Telefónica Móviles España, SAU: Insufficient legal basis for data processing The company had carried out the number porting of his telephone line from his current company without his consent. Personal data was transferred from the former telephone operator… SPAIN ·aepd ·Art. 5, 6 Personal Data IP Address Consent Jul 23, 2020
€5,000 El Real Sporting de Gijón S.A.D.: Insufficient legal basis for data processing Fines for sending direct marketing communications without sufficient consent, as the form Real Sporting de Gijón submitted to club members did not comply with the GDPR (opt-out… SPAIN ·aepd ·Art. 6, 7 Direct Marketing Fines Consent Jul 23, 2020
€10,000 El Periódico de Catalunya, S.L.U.: Insufficient legal basis for data processing Following a request for erasure addressed to the company, the data subject received another newsletter from the newspaper, although El Periódico de Catalunya claimed to have… SPAIN ·aepd ·Art. 5, 6 Personal Data Telecommunications Processing Jul 23, 2020
€55,000 Telefónica Móviles España, SAU: Insufficient legal basis for data processing Telefónica Móviles España has processed the personal data of a data subject, such as first and last name and bank details, in order to activate three telephone lines that were… SPAIN ·aepd ·Art. 5, 6 Personal Data IP Address Telecommunications Jul 23, 2020
€70,000 Telefónica Móviles España, SAU: Insufficient legal basis for data processing The data subject's account was debited for two telephone lines that he had never ordered or approved. This constituted unlawful processing of personal data, since the data… SPAIN ·aepd ·Art. 5, 6 Personal Data Integrity and Confidentiality Principle Processing Jul 23, 2020
€40,000 Iberia Lae SA Operadora Unipersonal: Insufficient cooperation with supervisory authority The company did not grant the data subject access to telephone records. The applicant's request for access did not receive a reply, despite the prior order of the AEPD. SPAIN ·aepd ·Art. 58 Right of Access Right of Access Procedures Personal Data Jul 20, 2020
€400 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 400 on a legal person. The privacy notice required under Articles 12 to 14 of the GDPR was placed in the contacts section of the website… CZECH REPUBLIC ·UOOU ·Art. 12 Personal Data Supervisory Authorities Processing Agreement Jul 20, 2020
€1,500 Comercial Vigobrandy, SL: Insufficient fulfilment of information obligations Installation of CCTV surveillance without adequate information by using a sign SPAIN ·aepd ·Art. 12, 13, 14 Video Surveillance Monitoring Supervisory Authorities Jul 20, 2020
€70,000 Xfera Moviles S.A.: Non-compliance with general data processing principles A data subject had received a call from another Xfera Móviles customer who stated that the company had charged his bank account with an invoice, disclosing the personal details of… SPAIN ·aepd ·Art. 5 Integrity and Confidentiality Principle Professional Secrecy Personal Data Jul 20, 2020
€24,000 Banco Bilbao Vizcaya Argentaria, SA: Insufficient legal basis for data processing BBVA had no legitimate basis for processing the data of the data subject and had therefore infringed Article 6(1) of the GDPR, since the company processed solvency and credit… SPAIN ·aepd ·Art. 5, 6 Insurance Personal Data IP Address Jul 20, 2020
€80,000 Orange Espagne S.A.U.: Insufficient legal basis for data processing The company had unlawfully activated several telephone line contracts using the personal data of a data subject. This constituted an unlawful processing operation, since the data… SPAIN ·aepd ·Art. 5, 6 Integrity and Confidentiality Principle Personal Data Processing Jul 20, 2020
€22,300 Office for geodesy and cartography: Insufficient cooperation with supervisory authority Refusal of access to the premises by the supervisory authority in the course of an audit. POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Public Authority Jul 15, 2020
€5,000 Operator of CCTV of a residential building: Insufficient legal basis for data processing The operator of video cameras on a residential property had installed cameras there to monitor the shared area of two blocks of flats. The data controller argued that the owners… BELGIUM ·APD ·Art. 6, 7 Video Surveillance Controllers Consent Jul 14, 2020
€600,000 Google Belgium SA: Insufficient fulfilment of data subjects rights The Belgian data protection authority has fined Google Belgium SA, a subsidiary of Google, 600,000 euros. The reasons for the fine were the rejection of an application by a data… APD ·Art. 5, 6, 12 +1 ·Insufficient fulfilment of data subjects rights Right to be Forgotten Fairness & Transparency Personal Data Jul 14, 2020
€400 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 400 on a legal person. The accused did not provide evidence that the data subject had consented to the scanning or copying of their ID card… CZECH REPUBLIC ·UOOU ·Art. 5, 6, 7 +3 Personal Data IP Address Consent Jul 14, 2020
€17M Wind Tre S.p.A.: Insufficient legal basis for data processing Fines for several unlawful data processing activities relating to direct marketing. Hundreds of data subjects claimed to have received unsolicited communications sent without… ITALY ·Garante ·Art. 5, 6, 12 +2 Direct Marketing Fines Marketing Jul 13, 2020
€200,000 Merlini s.r.l.: Insufficient legal basis for data processing The company had carried out telemarketing activities on behalf of Wind Tre S.p.A. through a third party provider as data processor without sufficient legal basis fpr data… ITALY ·Garante ·Art. 5, 6, 7 +2 Processors Controllers Processing Jul 13, 2020
€800,000 Iliad Italia S.p.A.: Non-compliance with general data processing principles The fine relates to data protection infringements concerning the processing of customer data for the activation of SIM cards and the manner in which payment data was recorded. In… ITALY ·Garante ·Art. 5, 25 Integrity and Confidentiality Principle Fairness & Transparency IP Address Jul 13, 2020
€5,000 School Fitness Holiday & Franchising S.L.: Non-compliance with general data processing principles Breach of transparency principle. No further information available at the moment. SPAIN ·aepd ·Art. 5 Education Fairness & Transparency Transparency Jul 10, 2020
€12,000 Vodafone España, SAU: Non-compliance with general data processing principles Fines for violation of Art. 5 (1) d) GDPR for changing the customer's master data into the name of a third party, the ex-spouse of the customer. SPAIN ·aepd ·Art. 5 Fines IP Address Telecommunications Jul 10, 2020
€55,000 Xfera Moviles S.A.: Insufficient technical and organisational measures to ensure information security The company had changed a contract for a mobile phone connection to a new owner, whereby the personal data of a data subject such as his address and telephone numbers were freely… SPAIN ·aepd ·Art. 5, 32 Integrity and Confidentiality Principle Professional Secrecy Personal Data Jul 10, 2020
€3,400 East Power Sp. z o.o.: Insufficient cooperation with supervisory authority After three subpoenas to East Power, in which the latter failed to provide sufficient explanations on a direct marketing complaint, the data protection authority found that East… POLAND ·UODO ·Art. 31, 58 Supervisory Authorities Supervision Law Enforcement Jul 10, 2020
€1,000 Centro Internacional De Crecimiento Laboral Y Profesional S.L.: Insufficient legal basis for data processing Sending commercial messages without consent and without the possibility to object. SPAIN ·aepd ·Art. 5, 6 Consent Processing Supervisory Authorities Jul 10, 2020
€46,660 Municipality of Rælingen: Insufficient technical and organisational measures to ensure information security Fine for the processing of children's health data in connection with disability through the digital learning platform 'Showbie'. The Municipality had failed to carry out a Data… NORWAY ·Datatilsynet ·Art. 32, 35 DPIA Privacy Impact Assessment Health Data Jul 10, 2020
€1,500 Auto Desguaces Iglesias S.L.: Non-compliance with general data processing principles The company had installed surveillance cameras that recorded the public road and therefore violated the principle of data minimization. SPAIN ·aepd ·Art. 5 Video Surveillance Monitoring IP Address Jul 10, 2020
€5,000 Global Business Travel Spain SLU: Insufficient technical and organisational measures to ensure information security The fine was preceded by an employee's access to health data of a person concerned. In the course of its investigations, the Data Protection Authority found that Global Business… aepd ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Health Data Jul 10, 2020
€15,000 Proleasing Motors SRL: Insufficient technical and organisational measures to ensure information security The company had failed to take adequate technical and organisational measures to ensure data security, which led to the publication on Facebook of a document containing a password… ROMANIA ·ANSPDCP ·Art. 32 Right of Access Security Social Media Jul 9, 2020
€830,000 Bureau Krediet Registration ('BKR'): Insufficient fulfilment of data subjects rights BKR had required the payment of a fee when individuals requested access to their personal data and only provided access to their data once a year free of charge by post. THE NETHERLANDS ·AP ·Art. 12, 15 Personal Data Insurance Supervisory Authorities Jul 6, 2020
€3,600 Saunier-Tec Mantenimientos de Calor y Frio, SL.: Insufficient fulfilment of data breach notification obligations Although the company had taken steps to remedy a data breach, it had not informed the AEPD sufficiently. As a result, the AEPD imposed a fine of EUR 4,800, which was reduced to… SPAIN ·aepd ·Art. 33 Data Breaches Notification Obligation Article 19 GDPR - Notification of Rectification, Erasure or Restriction Jul 2, 2020
€4,000 De Vere Spain S.L.: Insufficient fulfilment of data subjects rights The company did not respond to the data subject's request to stop processing his or her data, and therefore data subject continued to receive commercial calls. aepd ·Art. 21 ·Insufficient fulfilment of data subjects rights Personal Data Processing Supervisory Authorities Jul 2, 2020
Odin Flissenter AS: Insufficient legal basis for data processing On July 2, 2020, the Norwegian DPA (Datatilsynet) announced that it intents to fine Odin Flissenter AS EUR 28,000 for violations of Art. 5 GDPR and Art. 6 GDPR. This fine has been… NORWAY ·Datatilsynet ·Art. 5, 6 Processing Agreement Processing Supervisory Authorities Jul 2, 2020
€15,000 Mapei S.p.A.: Insufficient fulfilment of data subjects rights Mapei failed to respond to the request for access to personal data of the data subject. In addition, Mapei had left the e-mail account of the person concerned active even after… ITALY ·Garante ·Art. 5, 12, 13 +1 Right of Access Personal Data Supervisory Authorities Jul 2, 2020
€5,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The company had not cooperated sufficiently with the data protection authority. SPAIN ·aepd ·Art. 31, 58 Supervisory Authorities Supervision Telecommunications Jul 2, 2020
€24,000 Iberdrola Clientes: Non-compliance with general data processing principles A third person had received an electricity bill with personal details such as name, address and bank account of another customer. The reason for this was that Iberdola Clientes… SPAIN ·aepd ·Art. 5 Integrity and Confidentiality Principle Security Professional Secrecy Jul 2, 2020
€40,000 Tusla Child and Family Agency: Insufficient fulfilment of data breach notification obligations The organization sent a letter with abuse allegations to a third party who then uploaded it to social networks. IRELAND ·Art. 33 ·Insufficient fulfilment of data breach notification obligations Data Breaches Notification Obligation Notified Body Reporting and Notification Obligations Jun 30, 2020
€6,700 Lejre Municipality: Non-compliance with general data processing principles The data protection authority had found that the Lejre Municipal Child and Youth Centre had regularly uploaded minutes of meetings with particularly sensitive and sensitive… DENMARK ·Datatilsynet ·Art. 5, 6, 33 +1 Data Breaches Personal Data Education Jun 30, 2020