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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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Filtering by Topic Clear filter Supervisory Authorities3564 Processing Agreement2800 Processing2632 Personal Data2596 Controllers2211 Data Controller1862 Law Enforcement1540 IP Address1282 Security1024 Supervision879 Monitoring545 Consent518
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€5,000 AEPD (Spain) - PS/00421/2020 The client of a financial institution lodged a complaint before the Spanish DPA (AEPD) due to the delivery of a mail for commercial purposes, even though he had expressly rejected… Art. 21 Recipient Right to Object Child Consent Jul 24, 2026
€1M CNIL fines energy supplier for mishandling data subject access and objection requests The controller is a limited liability company whose business is the supply and production of electricity and gas in France. Several data subjects sent complainants to the French… France ·Art. 12, 14, 15 +2 Right of Access Personal Data Right to Object Jul 17, 2026
€2M Italian DPA sanctions Lusha Systems for processing contact data without consent in B2B Lusha Systems Inc. (the controller) operated a subscription-based platform that provided professional contact information through a business-to-business (B2B) database. It was an… Italy ·Garante per la protezione dei dati personali ·Art. 3, 5, 6 +2 Processing Controllers Personal Data Jul 14, 2026
€158,000 Italian DPA finds GDPR applies to US-based Character.AI service Character Technologies, Inc (the controller) is a company established in the US that operates the site Character.AI. Character.AI is a generative AI service that allows users to… Italy ·Garante per la protezione dei dati personali ·Art. 3, 5, 12 +7 Representatives Controllers Corrective Actions and Duty of Information Framework Jul 3, 2026
€2,000 Whitedecor SRL: Onvoldoende juridische basis voor de verwerking van persoonsgegevens. Een boete van 2.000 euro - van de Roemeense nationale toezichthoudende autoriteit voor de verwerking van persoonsgegevens (ANSPDCP). ROMANIA ·ANSPDCP ·Art. 6, 7, 12 +3 Personal Data Processing Data Controller NL Nov 10, 2025
€8,000 Università degli Studi di Cassino e del Lazio Meridionale: Niet-naleving van de algemene principes voor gegevensverwerking. Een boete van 8.000 euro - van de Italiaanse Autoriteit voor Gegevensbescherming (Garante). ITALY ·Garante ·Art. 5, 6, 12 +2 Right to be Forgotten Data Controller Controllers NL Jul 10, 2025
€1,000 Office Nova Concept SRL: Onvoldoende naleving van de rechten van betrokkenen. Een boete van €1.000 - De Roemeense nationale toezichthoudende autoriteit voor de verwerking van persoonsgegevens (ANSPDCP). ROMANIA ·ANSPDCP ·Art. 12, 15, 17 +1 Right of Access Personal Data Data Controller NL Apr 14, 2025
€40,000 Interflora Italia S.p.A.: Insufficient legal basis for data processing The Italian DPA imposed a fine of EUR 20,000 on Interflora Italia S.p.A. The controller, who operates an online shop, used customer data for direct marketing purposes without a… ITALY ·Garante ·Art. 5, 6, 12 +2 Direct Marketing Right to Object Controllers Mar 13, 2025
€120,000 BEEDIGITAL AI, S.A.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine against BEEDIGITAL AI, S.A.. A individual had lodged a complaint with the DPA against the controller because they had received advertising from… SPAIN ·aepd ·Art. 5 Integrity and Confidentiality Principle IP Address Controllers Feb 11, 2025
€310M LinkedIn: Insufficient legal basis for data processing The Irish DPA (DPC) has fined LinkedIn EUR 310 million. This decision is related to an investigation following a complaint in 2018 from the French NGO 'La Quadrature Du Net'. In… Art. 60 Social Media Processing Agreement Direct Marketing Oct 24, 2024
€842,062 Sky Italia S.r.l.: Insufficient legal basis for data processing The Italian DPA has fined Sky Italia EUR 842,062 for unlawful telemarketing. The investigation revealed that Sky contacted individuals without proper consent, including those… ITALY ·Garante ·Art. 5, 6, 130 Direct Marketing Processing Agreement Telecommunications Sep 12, 2024
€1M Fastweb S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and… ITALY ·Garante ·Art. 5, 6, 7 +13 Right to Object IP Address Storage Limitation Jun 20, 2024
€6.4M Eni Plenitude S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 6.419.631 on Eni Plenitude S.p.A.. The DPA initiated an investigation against the controller due to 107 notifications and 8 complaints… ITALY ·Garante ·Art. 5, 6, 24 +3 IP Address Controllers Direct Marketing Jun 6, 2024
Belgian DPA: Political campaign email without consent violates GDPR and ePrivacy On 30 January 2024, the data subject received an email from a candidate in the June 2024 regional elections (‘controller’), promoting their programme. On 3 January 2024, the data… 74/2024 ·Belgium ·APD/GBA Legitimate Interest Direct Marketing Marketing May 16, 2024
€50,000 A.S. Watson Health & Beauty Continental Europe B.V.: Insufficient legal basis for data processing The Dutch DPA has imposed a fine of EUR 600,000 on A.S. Watson Health & Beauty Continental Europe B.V.. The controller had tracked visitors to their drugstore website… THE NETHERLANDS ·AP ·Art. 5 Cookies Controllers Consent May 2, 2024
€100,000 Olimpia S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 100,000 on Olimpia S.r.l.. During its investigation, the DPA found that data subjects had received advertising calls on behalf of the… ITALY ·Garante ·Art. 5, 6, 24 +3 Processing Agreement Controllers IP Address Apr 11, 2024
€100,000 Facile.Energy S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 100,000 on Facile.Energy S.r.l.. During its investigation, the DPA found that data subjects had received advertising calls on behalf of… ITALY ·Garante ·Art. 5, 6, 24 +3 IP Address Controllers Processing Agreement Apr 11, 2024
€50,000 Azienda Trasporto Passeggeri Emilia-Romagna S.p.A.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 50,000 on the transport company azienda Trasporto Passeggeri Emilia-Romagna S.p.A.. The controller provided insufficient information on… ITALY ·Garante ·Art. 5, 6, 7 +4 Right to Object Direct Marketing Marketing Feb 22, 2024
Candidate for parliamentary elections: Insufficient fulfilment of data subjects rights The French DPA has imposed a fine on a candidate for parliamentary elections. The candidate had sent the data subject election advertising by email despite the data subject's… FRANCE ·CNIL ·Art. 21 Right to Object Direct Marketing Personal Data Dec 22, 2023
€60,000 Limit Call S.r.l.s.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 60,000 on Limit Call S.r.l.s. for unauthorized telemarketing. The controller had acquired lists of personal data without checking the… ITALY ·Garante ·Art. 5, 6, 7 +6 Direct Marketing Right to Object Controllers Nov 30, 2023
€30,000 H&M Hennes & Mauritz GBC AB: Insufficient fulfilment of data subjects rights The Swedish DPA has imposed a fine of EUR 30,000 on H&M for sending out marketing messages, despite the fact that data subjects had exercised their right to objection. Six data… SWEDEN ·Art. 12, 21 ·Insufficient fulfilment of data subjects rights Right to Object Direct Marketing Data Subject Rights Exercise Modalities and Procedures Oct 17, 2023
€70,000 Scionti Selezioni Superiori S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 70,000 on Scionti Selezioni Superiori S.r.l.. The controller had made unsolicited marketing calls, in some cases to individuals who were… ITALY ·Garante ·Art. 5, 6, 7 +7 Personal Data IP Address Controllers Oct 12, 2023
€40,000 Compara Facile S.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 40,000 on Compara Facile S.r.l.. The controller had made unsolicited marketing calls, in some cases to individuals who were registered in… ITALY ·Garante ·Art. 5, 6, 7 +8 Controllers IP Address Personal Data Jul 18, 2023
Greek DPA: Google breached Art. 17 GDPR erasure right over outdated criminal case links In 2020, the data subject filed a complaint with the DPA against Google LLC (the controller) for failing to fulfill their right to erasure (Article 17 GDPR) concerning links -… 54/2024 ·Greece ·HDPA Right to be Forgotten Personal Data Legitimate Interest Jun 29, 2023
€2,000 SPAIN DPA: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 2,000 on a controller for failing to provide data subjects with sufficient information to exercise their right to object. aepd ·Art. 13 ·Insufficient fulfilment of information obligations Right to Object Data Subject Rights Exercise Modalities and Procedures Personal Data Jun 16, 2023
€150,000 NOVA TELECOMMUNICATIONS & MEDIA ΜΟΝΟΠΡΟΣΩΠΗ Α.Ε.,: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 150,000 on NOVA TELECOMMUNICATIONS & MEDIA ΜΟΝΟΠΡΟΣΩΠΗ. Α.Ε., imposed a fine of EUR 150,000. A customer had filed a complaint with the… GREECE ·HDPA ·Art. 12, 15, 21 +1 Right to Object Telecommunications Personal Data May 29, 2023
€10,000 Grizzaffi Management Srl: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 10,000 on Grizzaffi Management Srl for sending out marketing messages, despite the fact that the data subjects had exercised their right… ITALY ·Garante ·Art. 5, 17, 21 Right to Object Data Subject Rights Exercise Modalities and Procedures Personal Data May 17, 2023
€1,200M Meta Platforms Ireland Limited: Insufficient legal basis for data processing The Irish DPA (DPC) has fined Meta Platforms Ireland Limited EUR 1.2 billion. This is the highest fine imposed to date under the GDPR. In its decision, the DPC found that Meta had… Art. 46 Privacy Shield Notified Body Competence Challenges and Dispute Resolution Processing Agreement May 12, 2023
€1,000 Tensa Art Design SA: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 1,000 on Tensa Art Design SA. The controller failed to comply with a data subject's right to object. ROMANIA ·ANSPDCP ·Art. 12 Right to Object Personal Data Data Subject Rights Exercise Modalities and Procedures Apr 24, 2023
€7.6M TIM S.p.A.: Insufficient legal basis for data processing The Italian DPA has fined TIM S.p.A. EUR 7,631,175. The DPA had received numerous complaints about the telecommunications provider, mainly for unauthorized telemarketing… ITALY ·Garante ·Art. 5, 6, 7 +5 Direct Marketing Telecommunications Controllers Apr 13, 2023
€3,000 Tensa Art Design SRL: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 3,000 on Tensa Art Design SRL. An individual had filed a complaint for receiving promotional messages despite having filed an objection… ROMANIA ·ANSPDCP ·Art. 21 Right to Object Personal Data Direct Marketing Apr 4, 2023
€600 ECOMM MOVADGENCY S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA has imposed a fine a ECOMM MOVADGENCY S.L. for sending out direct marketing messages, despite the fact that the data subjects had exercised their right to… SPAIN ·aepd ·Art. 21 Right to Object Direct Marketing Data Subject Rights Exercise Modalities and Procedures Feb 28, 2023
€5.5M WhatsApp Ireland Ltd.: Insufficient legal basis for data processing The Irish DPA (DPC) has fined WhatsApp Ireland Ltd. EUR 5.5 million. The Austrian organization 'None of Your Business' (NOYB) had filed a complaint with the DPA on behalf of an… Art. 6, 12, 13 ·Insufficient legal basis for data processing Fairness & Transparency Notified Body Competence Challenges and Dispute Resolution Processing Agreement Jan 19, 2023
€390M Meta Platforms Ireland Limited: Non-compliance with general data processing principles The Irish DPA (DPC) has fined Meta Platforms Ireland Limited EUR 390 million. The DPA has imposed a fine of EUR 210 million for violations related to the provision of its Facebook… Social Media Notified Body Competence Challenges and Dispute Resolution Fairness & Transparency Jan 4, 2023
€4.9M Edison Energia S.p.A.: Non-compliance with general data processing principles The Italian DPA has fined Edison Energia S.p.A. EUR 4.9 million. Several person had filed complaints with the DPA regarding unlawful marketing activities of the company. During… ITALY ·Garante ·Art. 5, 6, 7 +4 Right to Object IP Address Data Subject Rights Exercise Modalities and Procedures Dec 15, 2022
€600,000 ÉLECTRICITÉ DE FRANCE: Insufficient fulfilment of data subjects rights The French DPA has imposed a fine of EUR 600,000 on ÉLECTRICITÉ DE FRANCE (EDF), France's largest electricity supplier. The DPA had received several complaints that individuals… CNIL ·Art. 7, 12, 13 +3 ·Insufficient fulfilment of data subjects rights Right to Object Data Subject Rights Exercise Modalities and Procedures Personal Data Nov 24, 2022
€405M Meta Platforms, Inc.: Non-compliance with general data processing principles The Irish DPA (DPC) has imposed a fine of EUR 405,000,000 on Meta Platforms, Inc. (Instagram). Following the investigation, the DPC submitted a draft decision under Art. 60 GDPR… IRELAND ·Art. 5, 6, 12 +3 ·Non-compliance with general data processing principles Notified Body Competence Challenges and Dispute Resolution Social Media IP Address Sep 5, 2022
€600,000 ACCOR SA: Insufficient fulfilment of data subjects rights The French DPA (CNIL) has imposed a fine of EUR 600,000 on ACCOR SA. Both CNIL and other European DPAS had received complaints against ACCOR from several individuals. In the… FRANCE ·CNIL ·Art. 12, 13, 15 +2 Right to Object Data Subject Rights Exercise Modalities and Procedures Right of Access Aug 19, 2022
€1,000 Colosseo S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 1,000 on Colosseo S.r.l.. An individual had filed a complaint with the DPA because the controller had sent him an unsolicited commercial… ITALY ·Garante ·Art. 5, 6, 12 +4 Right to Object Personal Data Controllers Aug 5, 2022
APD/GBA (Belgium) - 117/2022 The data subject was a former customer of the controller (which remained unknown). The data subject received direct marketing from the controller. The data subject objected to the… 117/2022 ·Art. 6, 12, 15 +1 Legitimate Interest Right to Object Lawful Basis Jul 26, 2022
Garante per la protezione dei dati personali (Italy) - 9788429 Social media platform TikTok (the controller) provided personalized advertising to its users (the data subjects) on the legal basis of consent (Article 6(1)(a) GDPR). In June… 9788429 ·Art. 5, 6, 122 Social Media Legitimate Interest Cookies Jul 7, 2022
€10,000 Nationale Maatschappij der Belgische Spoorwegen: Insufficient legal basis for data processing The Belgian DPA has imposed a fine of EUR 10,000 on the Belgian national railroad company (Nationale Maatschappij der Belgische Spoorwegen). A Twitter user who had received an… BELGIUM ·APD ·Art. 5, 6, 12 +1 Social Media Right to Object Data Subject Rights Exercise Modalities and Procedures May 4, 2022
€9,700 Company: Insufficient legal basis for data processing The Norwegian DPA has imposed a fine of EUR 9,700 on a company. The DPA had received a complaint from a former employee of the company. Background of the complaint is the fact… NORWAY ·Datatilsynet ·Art. 6, 13, 21 Controllers Right to Object Employees Mar 15, 2022
€2,000 Employer: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 2,000 on an employer. An employee had filed a complaint due to the employer's failure to comply with the employee's right to object. The… GREECE ·HDPA ·Art. 5, 13 Right to Object Monitoring Audit Logs Mar 9, 2022
€2,000 Foreign language school: Insufficient fulfilment of data subjects rights The Hellenic DPA imposed a fine of EUR 2,000 on an employer (owner of a private foreign language school). An employee, who works as a language teacher in the school, had filed a… GREECE ·HDPA ·Art. 5, 13 Right to Object Education Personal Data Mar 9, 2022
€634,000 Budapest Bank Zrt.: Insufficient legal basis for data processing The Hungarian DPA (NAIH) has fined Budapest Bank Zrt. EUR 634,000. NAIH reports that the bank used an artificial intelligence-driven software solution to automate the evaluation… HUNGARY ·NAIH ·Art. 5, 6, 12 +5 Right to Object Legitimate Interest Data Subject Rights Exercise Modalities and Procedures Feb 8, 2022
Medical care center: Insufficient legal basis for data processing The DPA of Bremen has imposed a fine on a medical care center for having scanned a customer's ID card against their will and stored the copy. Once the customer complained, they… GERMANY ·Insufficient legal basis for data processing Healthcare Healthcare Personal Data Jan 1, 2022
€50,000 Company: Insufficient fulfilment of data subjects rights The DPA of Niedersachsen has imposed a fine of EUR 50,000 on a company. The company sent out a newsletter by e-mail that could not be unsubscribed from due to technical… GERMANY ·Art. 15, 21 ·Insufficient fulfilment of data subjects rights Right to Object Personal Data Processing Agreement Jan 1, 2022
€300,000 FREE MOBILE: Insufficient fulfilment of data subjects rights The French DPA (CNIL) has imposed a fine of EUR 300,000 on FREEE MOBILE. The CNIL had received numerous complaints regarding the company's failure to comply with data subjects'… FRANCE ·CNIL ·Art. 12, 15, 21 +2 Right to Object Data Subject Rights Exercise Modalities and Procedures Telecommunications Dec 28, 2021
€400,000 B&T S.p.A.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 400,000 on B&T S.p.A. Two data subjects had complained to the DPA about unsolicited SMS advertising. In addition, they stated that it was… ITALY ·Garante ·Art. 5, 6, 12 +3 Right to Object Data Subject Rights Exercise Modalities and Procedures Direct Marketing Nov 25, 2021