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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€3.7M Dutch Tax and Customs Administration: Non-compliance with general data processing principles The Dutch DPA has imposed a fine of EUR 3,7 million on the Dutch Tax and Customs Administration. This is the highest fine ever imposed by the Dutch DPA As part of its… THE NETHERLANDS ·AP ·Art. 5, 6, 32 +1 Retention Period Storage Limitation Security Apr 7, 2022
€1.3M Danske Bank: Non-compliance with general data processing principles The Danish DPA has imposed a fine of EUR 1.3 million on Danske Bank. The DPA had opened an investigation against the bank after it informed the DPA that it had a problem with the… DENMARK ·Datatilsynet ·Art. 5 Accountability IP Address Processing Agreement Apr 5, 2022
€200,000 Brussels Airport Zaventem: Insufficient legal basis for data processing The Belgian DPA has fined Brussels Airport Zaventem EUR 200,000. The DPA had launched an investigation against the airport following media reports about temperature monitoring of… BELGIUM ·APD ·Art. 5, 6, 9 +3 Health Data Healthcare DPIA Apr 4, 2022
€10,000 Piraeus Bank: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 10,000 on Piraeus Bank. The bank had mistakenly sent a document containing data of the data subject to a third party. This error was… GREECE ·HDPA ·Art. 5, 33, 34 Data Breaches Integrity and Confidentiality Principle Accuracy Apr 4, 2022
€20,000 Ambuce Rescue Team: Insufficient legal basis for data processing The Belgian DPA has fined Ambuce Rescue Team EUR 20,000. The fine is related to the fines against Brussels Airport Charleroi and Brussels Airport Zaventem. Due to the Covid 19… BELGIUM ·APD ·Art. 5, 6, 9 Health Data Healthcare Fines Apr 4, 2022
€5,000 Mayor: Insufficient legal basis for data processing The Hellenic DPA has fined a mayor EUR 5,000. The mayor had sent documents of an employee of the municipality to third parties without the employee's consent. The DPA considered… GREECE ·HDPA ·Art. 5 IP Address Employees Public Authority Apr 4, 2022
€100,000 Brussels Airport Charleroi: Insufficient legal basis for data processing The Belgian DPA has fined Brussels Airport Charleroi EUR 100,000. The DPA had launched an investigation against the airport following media reports about temperature monitoring of… BELGIUM ·APD ·Art. 5, 6, 9 +3 Health Data DPIA Audit Logs Apr 4, 2022
€7,500 Company: Insufficient fulfilment of data subjects rights The Belgian DPA has imposed a fine of EUR 7,500 on a company. A former managing director had filed a complaint against the company with the DPA. In the context of being dismissed,… BELGIUM ·APD ·Art. 5, 6, 15 +4 Personal Data IP Address Employees Apr 1, 2022
€1,300 Workshop: Non-compliance with general data processing principles The Hungarian DPA has imposed a fine of EUR 1,300 on a workshop. The workshop had installed a video surveillance system to protect the company's assets. However, the cameras also… HUNGARY ·NAIH ·Art. 5, 6, 13 Video Surveillance Monitoring Legitimate Interest Mar 29, 2022
€720,000 Klarna Bank AB: Insufficient fulfilment of information obligations The Swedish DPA has imposed a fine of EUR 720,000 on Klarna Bank AB. Klarna is a financial company that processes a large number of personal data in various ways. As part of its… SWEDEN ·Art. 5, 12, 13 +1 ·Insufficient fulfilment of information obligations Personal Data Processing Agreement IP Address Mar 28, 2022
€2,000 Condor SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA has imposed a fine of EUR 2,000 on Condor SA. The controller had suffered a data breach in which unauthorized persons gained access to several documents… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Controllers Mar 28, 2022
€2,000 Kaufland Romania SCS: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 2,000 on Kaufland Romania SCS. A data subject had filed a complaint with the DPA concerning the controller's failure to comply with… ANSPDCP ·Art. 15 ·Insufficient fulfilment of data subjects rights Video Surveillance Monitoring Personal Data Mar 25, 2022
€490 POLAND DPA: Insufficient cooperation with supervisory authority The Polish DPA (UODO) has fined a data controller EUR 490 for failing to provide information requested by the DPA during an investigation. UODO ·Art. 31, 58 ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Controllers Mar 23, 2022
€17M Meta Platforms Ireland Limited: Insufficient technical and organisational measures to ensure information security The Irish DPA (DPC) has imposed a fine of EUR 17 million on Meta Platforms Ireland Limited (former Facebook Ireland Limited). The decision is based on twelve notifications of data… Art. 5, 24 Social Media Data Breaches Processing Agreement Mar 15, 2022
€9,700 Company: Insufficient legal basis for data processing The Norwegian DPA has imposed a fine of EUR 9,700 on a company. The DPA had received a complaint from a former employee of the company. Background of the complaint is the fact… NORWAY ·Datatilsynet ·Art. 6, 13, 21 Controllers Right to Object Employees Mar 15, 2022
€6,000 Azienda sanitaria provinciale di Caltanissetta: Insufficient legal basis for data processing The Italian DPA has fined Azienda sanitaria provinciale di Caltanissetta EUR 6,000. The data subject had asked the controller, in the context of legal proceedings, to send any… ITALY ·Garante ·Art. 2, 5, 6 +3 Controllers Healthcare Personal Data Mar 10, 2022
€2,000 Operatorul Briza Land S.R.L.: Insufficient fulfilment of data subjects rights The Romanian DPA (ANSPDCP) has fined Operatorul Briza Land S.R.L. EUR 2,000. The controller failed to properly respond to a request for information. ROMANIA ·ANSPDCP ·Art. 15 Controllers Personal Data Supervisory Authorities Mar 10, 2022
€115,000 Tuckers Solicitors LLP: Non-compliance with general data processing principles The UK DPA (ICO) has fined law firm Tuckers Solicitors LLP EUR 115,000. Tuckers suffered a ransomware attack on its systems, which resulted in a personal data breach. As part of… UNITED KINGDOM ·ICO ·Art. 5 Data Breaches Encryption Notification Obligation Mar 10, 2022
€8,000 Agenzia Regionale per la Tutela dell'Ambiente dell'Abruzzo: Insufficient legal basis for data processing The Italian DPA (Garante) has fined the Agenzia Regionale per la Tutela dell'Ambiente dell'Abruzzo EUR 8,000. A former employee of the environmental agency had filed a complaint… ITALY ·Garante ·Art. 2, 5, 6 +1 Personal Data Processing Employees Mar 10, 2022
€2,000 Foreign language school: Insufficient fulfilment of data subjects rights The Hellenic DPA imposed a fine of EUR 2,000 on an employer (owner of a private foreign language school). An employee, who works as a language teacher in the school, had filed a… GREECE ·HDPA ·Art. 5, 13 Right to Object Education Personal Data Mar 9, 2022
€2,000 Employer: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 2,000 on an employer. An employee had filed a complaint due to the employer's failure to comply with the employee's right to object. The… GREECE ·HDPA ·Art. 5, 13 Right to Object Monitoring Audit Logs Mar 9, 2022
€7,000 Hörpu tónlistar- og ráðstefnuhúss ohf.: Non-compliance with general data processing principles The Icelandic DPA has fined Hörpu tónlistar- og ráðstefnuhúss ohf. EUR 7,000. The DPA had received a complaint regarding the concert hall's collection of ID number and date of… ICELAND ·Art. 5, 6 ·Non-compliance with general data processing principles IP Address Personal Data Processing Agreement Mar 8, 2022
€89,250 Retail company (name not available at the moment): Insufficient technical and organisational measures to ensure information security A retail company, i.e. the data controller, reported the breach of personal data to the DPA informing that its employees have recorded video surveillance footage via mobile phone… CROATIA ·azop ·Art. 32 Data Breaches Integrity and Confidentiality Principle Security Mar 8, 2022
€1.9M BREBAU GmbH: Insufficient legal basis for data processing The DPA of Bremen has imposed a fine of EUR 1.9 million on the housing association BREBAU GmbH. BREBAU GmbH had processed upwards of 9,500 datasets about potential tenants without… GERMANY ·Art. 5, 6, 9 ·Insufficient legal basis for data processing Fairness & Transparency Controllers Healthcare Mar 3, 2022
€13,500 Company: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 13,500 on a company. An individual had filed a complaint with the DPA, stating that the company had published personal data such as their… HUNGARY ·NAIH ·Art. 5, 6, 12 +1 Personal Data Consent Processing Agreement Mar 2, 2022
€1,500 WORLDWIDE CLASSIC CARS NETWORK S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 1,500 on WORLDWIDE CLASSIC CARS NETWORK S.L.. The controller had installed video surveillance cameras which, among other things,… SPAIN ·aepd ·Art. 5, 13 Video Surveillance IP Address Monitoring Feb 23, 2022
€3,000 IAMSAT Muntenia SA: Insufficient fulfilment of data subjects rights The Romanian DPA has imposed a fine of EUR 3,000 on IAMSAT Muntenia SA. The DPA launched an investigation following a complaint from a former employee who claimed that the… ROMANIA ·ANSPDCP ·Art. 12, 13, 21 Personal Data Video Surveillance Controllers Feb 22, 2022
€3,000 Hotel operator: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a hotel operator. The controller had installed video surveillance cameras which, among other things, also covered the… SPAIN ·aepd ·Art. 5, 13 Video Surveillance Monitoring Controllers Feb 22, 2022
€1,000 Civil law firm 'Sabou, Burz & Cuc': Insufficient legal basis for data processing The Romanian DPA has fined the civil law firm 'Sabou, Burz & Cuc' EUR 1,000. The DPA launched an investigation after a client complained that the controller had published their… ROMANIA ·ANSPDCP ·Art. 5, 6 Personal Data Controllers Processing Feb 22, 2022
€2,500 Private person: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 2,500 on a private individual. The controller had installed video surveillance cameras at his house which, among other things,… SPAIN ·aepd ·Art. 5, 13 Video Surveillance IP Address Controllers Feb 18, 2022
€6,000 Private individual: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 6,000 on a private individual. The data subject had filed a complaint against the data controller for publishing images of herself… SPAIN ·aepd ·Art. 6 Controllers Personal Data Processing Feb 16, 2022
€2M Amazon Road Transport Spain S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined Amazon Road Transport Spain S.L. EUR 2,000,000. The AEPD had received a complaint from a trade union against the company. Amazon Road required… aepd ·Art. 6, 10 ·Insufficient legal basis for data processing Criminal Data Processing Agreement Certification Feb 11, 2022
€10,000 Region of Tuscany: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 10,000 on the Region of Tuscany. The region had notified the DPA of a data breach pursuant to Art. 33 GDPR. The region stated that it had… ITALY ·Garante ·Art. 2, 5, 6 Data Breaches Education Public Authority Feb 10, 2022
€10,000 Costampress S.p.A.: Insufficient legal basis for data processing The company had left the e-mail account of the data subject active even after the termination of his employment and did not provide sufficient information about this. ITALY ·Garante ·Art. 5, 12, 13 Personal Data Processing Employees Feb 10, 2022
€20M Clearview Al Inc.: Non-compliance with general data processing principles The Italian DPA has fined U.S.-based Clearview AI EUR 20 million after it was revealed that the company had been applying biometric surveillance techniques on Italian territory.… Garante Fairness & Transparency Retention Period Storage Limitation Feb 10, 2022
€1,500 Studio Colli Aniene Verderocca S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA has imposed a fine of EUR 1,500 on Studio Colli Aniene Verderocca S.r.l.. A data subject had filed a complaint with the DPA for unsolicited telephone advertising.… ITALY ·Garante ·Art. 12, 14, 15 +2 Personal Data Direct Marketing Processing Feb 10, 2022
€3,500 Azienda socio sanitaria territoriale Melegnano e della Martesana: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 3,500 on Azienda socio sanitaria territoriale Melegnano e della Martesana. The DPA initiated an investigation against the… ITALY ·Garante ·Art. 5, 9 Healthcare Data Breaches Health Data Feb 10, 2022
€2,000 Comune di Guidizzolo: Insufficient legal basis for data processing The community published information about a court case on its website, including personal data such as the name and professional information of a data subject. ITALY ·Garante ·Art. 2, 5, 6 Personal Data Education Processing Feb 10, 2022
€634,000 Budapest Bank Zrt.: Insufficient legal basis for data processing The Hungarian DPA (NAIH) has fined Budapest Bank Zrt. EUR 634,000. NAIH reports that the bank used an artificial intelligence-driven software solution to automate the evaluation… HUNGARY ·NAIH ·Art. 5, 6, 12 +5 Right to Object Legitimate Interest Data Subject Rights Exercise Modalities and Procedures Feb 8, 2022
€1,000 Cafe operator: Non-compliance with general data processing principles The cafe used CCTV cameras which also captured the public space outside resulting in a violation of the so called principle of data minimisation. SPAIN ·aepd ·Art. 5 Video Surveillance Retention Period IP Address Feb 7, 2022
€10,000 PINTODIS, S.L.: Non-compliance with general data processing principles The Spanish DPA has fined PINTODIS, S.L. EUR 10,000. The controller had installed several video cameras which also covered the food areas and changing rooms of their employees.… SPAIN ·aepd ·Art. 5 Employees IP Address Controllers Feb 7, 2022
€900 Private person: Non-compliance with general data processing principles Unlawful usage of video surveillance cameras which also monitored parts of the public space (violation of principle of data minimization). SPAIN ·aepd ·Art. 5 Video Surveillance Monitoring IP Address Feb 4, 2022
€10,000 Εκδοτικού Οίκου Δίας: Insufficient legal basis for data processing The Cypriot DPA has imposed a fine of EUR 10,000 on the publisher Εκδοτικού Οίκου Δίας. A public figure had filed a complaint with the DPA. The publisher had published incorrect… CYPRUS ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Processing Telecommunications Feb 4, 2022
€300,000 SEGURCAIXA ADESLAS, S.A. DE SEGUROS Y REASEGUROS: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined SEGURCAIXA ADESLAS, S.A. DE SEGUROS Y REASEGUROS. in the amount of EUR 300,000. The data subject had received marketing emails from the controller… SPAIN ·aepd ·Art. 6, 17, 28 Insurance Controllers Processing Agreement Feb 4, 2022
€2,000 Private individual: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 2,000 on a private individual. The individual had published audiovisual material of a court trial on Twitter without obtaining the… SPAIN ·aepd ·Art. 6 Social Media Consent Processing Feb 4, 2022
€1,000 Café owner: Non-compliance with general data processing principles The DPA from Luxembourg has imposed a fine of EUR 1,000 on a café owner. The owner had installed two video surveillance cameras in the café for the purpose of protecting company… LUXEMBOURG ·CNPD ·Art. 5, 13 Video Surveillance IP Address Monitoring Feb 2, 2022
IAB Europe: Insufficient legal basis for data processing The Belgian DPA has imposed a fine of EUR 250,000 on IAB Europe. The DPA had received several complaints against IAB Europe since 2019. In the context of this complaint, the… BELGIUM ·APD ·Art. 5, 6, 9 +8 Fairness & Transparency IP Address Direct Marketing Feb 2, 2022
€2,000 ASESORES DE SEGURIDAD PRIVADA, S.L.: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 2,000 on ASESORES DE SEGURIDAD PRIVADA, S.L.. The DPA criticized that the controller did not sufficiently inform the data subject about… SPAIN ·aepd ·Art. 13 Personal Data Insurance Controllers Feb 2, 2022
€1,000 SC Grupex 2000 SRL: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) has fined SC Grupex 2000 SRL EUR 1,000. The controller unlawfully uploaded videos of patients on its website. ROMANIA ·ANSPDCP ·Art. 6, 9 Healthcare Controllers Processing Agreement Feb 1, 2022
€70,000 ORANGE ESPAÑA VIRTUAL, S.L.: Non-compliance with general data processing principles The Spanish DPA has fined ORANGE ESPAÑA VIRTUAL, S.L. EUR 70,000. Two Orange España Virtual customers had filed complaints with the DPA. In the course of its investigation, the… SPAIN ·aepd ·Art. 5 IP Address Telecommunications Personal Data Feb 1, 2022