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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€13,500 Car importer: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 13,500 on a car importer. A customer of one of the company's authorized repair shops filed a complaint with the DPA due to receiving… HUNGARY ·NAIH ·Art. 5, 6, 12 +1 Personal Data Controllers Supervisory Authorities Oct 27, 2021
€40,000 VODAFONE SERVICIOS, S.L.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on VODAFONE SERVICIOS, S.L.U.. A data subject filed a complaint with the DPA against the controller. The data subject is a client of the… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Telecommunications Oct 26, 2021
€40,000 VODAFONE SERVICIOS, S.L.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on VODAFONE SERVICIOS, S.L.U.. A data subject has filed a complaint with the AEPD against the data controller. The data subject states… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Oct 26, 2021
€64,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject had filed a complaint against the data… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Oct 26, 2021
€380 Bank: Non-compliance with general data processing principles The Bulgarian DPA has fined a bank EUR 380 for the unlawful transfer of personal data to third parties. BULGARIA ·CPDP ·Art. 5 Personal Data Processing International Transfer Oct 26, 2021
€5,000 Glove Technology SRL: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) has imposed a fine of EUR 5,000 on Glove Technology SRL. The controller had installed a video surveillance system that audiovisually monitored employees… ROMANIA ·ANSPDCP ·Art. 5, 6 Controllers Personal Data Processing Oct 21, 2021
€3M CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 3,000,000 on CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.. An individual had filed a complaint against the controller. The reason… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Oct 21, 2021
€70,000 Vodafone España, S.A.U.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has imposed a fine of EUR 70,000 on VODAFONE ESPAÑA, S.A.U.. A data subject had filed a complaint with the DPA for having received promotional emails from… SPAIN ·AEPD ·Art. 21 Personal Data Direct Marketing Right to Object Oct 19, 2021
€412,000 Østre Toten municipality: Insufficient technical and organisational measures to ensure information security The Norwegian DPA has fined Østre Toten municipality EUR 412,000. The municipality suffered a cyberattack in January 2021, as a result of which the municipality's data was… NORWAY ·Datatilsynet (NO) ·Art. 5, 32 Encryption Personal Data Security Oct 18, 2021
€11,800 HIV Scotland: Insufficient technical and organisational measures to ensure information security The British DPA (ICO) has imposed a fine of EUR 11,800 on the non-profit organization HIV Scotland. The controller had sent an e-mail to 105 people, with e-mail addresses on the… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Personal Data Controllers Oct 18, 2021
€20,000 ΚΑΠΑ ΛΑΜΔΑ ΩΜΕΓΑ ΔΙΑΦΗΜΙΣΤΙΚΗ ΕΜΠΟΡΙΚΗ ΜΟΝΟΠΡΟΣΩΠΗ ΕΤΑΙΡΕΙΑ ΠΕΡΙΟΡΙΣΜΕΝΗΣ ΕΥΘΥΝΗΣ: Insufficient legal basis for data processing The Hellenic DPA has fined ΚΑΠΑ ΛΑΜΔΑ ΩΜΕΓΑ ΔΙΑΦΗΜΙΣΤΙΚΗ ΕΜΠΟΡΙΚΗ ΜΟΝΟΠΡΟΣΩΠΗ ΕΤΑΙΡΕΙΑ ΠΕΡΙΟΡΙΣΜΕΝΗΣ ΕΥΘΥΝΗΣ EUR 20,000. The company had in several cases carried out marketing… GREECE ·HDPA ·Art. 6, 12, 21 Direct Marketing Personal Data Consent Oct 14, 2021
€78,000 Bank Millennium S.A: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) has imposed a fine of EUR 78,000 on Bank Millennium S.A.. The UODO had become aware of a data protection breach following a complaint against the bank. It… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Oct 14, 2021
€40,000 Vodafone España, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A woman filed a complaint against the controller based on the fact that the controller had sent telephone bills… SPAIN ·AEPD ·Art. 5, 32 Integrity and Confidentiality Principle Controllers Security Oct 13, 2021
€13,200 LUXEMBOURG DPA: Insufficient involvement of data protection officer The DPA from Luxembourg has imposed a fine of EUR 13,200 on a company. According to the DPA, the controller firstly failed to involve the data protection officer in all matters… CNPD (LU) ·Art. 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Personal Data Oct 13, 2021
€18,000 LUXEMBOURG DPA: Insufficient involvement of data protection officer The DPA from Luxembourg has imposed a fine of EUR 13,200 on a company. According to the DPA, the controller failed to involve the data protection officer in all matters relating… CNPD (LU) ·Art. 37, 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Personal Data Oct 13, 2021
DSB Austria: Publishing companies-register data on free ad-funded platform unlawful The data subject was a shareholder and managing director of two companies. The controller operated a free online search platform that allowed users to look up companies registered… 2021-0.698.184 ·Art. 6, 51, 57 +1 Legitimate Interest Lawful Basis Personal Data Oct 8, 2021
€30,000 ORANGE ESPAGNE, S.A.U.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on ORANGE ESPAGNE, S.A.U.. A data subject had filed a complaint with the DPA as she had received a total of 30 calls from Jazztel employees… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Telecommunications Oct 8, 2021
Facebook Ireland Limited: Insufficient fulfilment of information obligations The organization 'None of your business' (NOYB) published a draft decision of the Irish DPA (DPC) on October 13, 2021, which indicates that it proposes a fine between EUR 28… DPC ·Art. 5, 12, 13 ·Insufficient fulfilment of information obligations Supervisory Authorities Personal Data Information Provision Modalities and Communication Methods Oct 6, 2021
€4,000 CLUB DEPORTIVO SANSUEÑA, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined CLUB DEPORTIVO SANSUEÑA, S.L. EUR 4,000 for adding the cell phone number of a data subject to a WhatsApp group without the data subject's consent. SPAIN ·AEPD ·Art. 5, 6, 32 Personal Data Consent Processing Oct 5, 2021
€5,000 CALDERERIA Y SOLDADURA DE ESTRUCTURAS METALICAS, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined CALDERERIA Y SOLDADURA DE ESTRUCTURAS METALICAS, S.L. EUR 5,000 for unlawfully processing an individual's data. Previously, CYNGASA, S.L. had… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Oct 4, 2021
€5,000 PREMIUMMEDIA ΠΑΡΑΓΩΓΗ ΟΠΤΙΚΟ-ΑΚΟΥΣΤΙΚΩΝ ΕΡΓΩΝ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 5,000 on the company PREMIUMMEDIA ΠΑΡΑΓΩΓΗ ΟΠΤΙΚΟ-ΑΚΟΥΣΤΙΚΩΝ ΕΡΓΩΝ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ. An individual had attempted to… GREECE ·HDPA ·Art. 21, 25 Personal Data Supervisory Authorities Oct 4, 2021
€2,000 Physician: Insufficient legal basis for data processing The Italian DPA (Garante) has fined a physician EUR 2,000. A patient had complained to the DPA that the doctor had disclosed his personal data to third parties without… ITALY ·Garante ·Art. 5, 9 Personal Data Consent Healthcare Sep 29, 2021
€107,000 Danish Cancer Society: Insufficient technical and organisational measures to ensure information security The Danish DPA has fined the Danish Cancer Society EUR 107,000 for failing to comply with the requirements of the GDPR regarding appropriate security measures. The Danish Cancer… DENMARK ·Datatilsynet (DK) ·Art. 32 Data Breaches Notification Obligation Security Sep 29, 2021
€5,000 CYNGASA, S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 5,000 on CYNGASA, S.L.. The data subject, when requesting a work report, discovered that the controller had disclosed his personal… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Sep 29, 2021
€3,000 Bar owner: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined a bar owner EUR 3,000. A data subject had filed a complaint with the DPA. He had suffered an accident in the bar which was recorded by the… SPAIN ·AEPD ·Art. 5 Personal Data Controllers Security Sep 28, 2021
€9.5M Austrian Post: Insufficient fulfilment of data subjects rights The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian… AUSTRIA ·DSB ·Art. 12 Personal Data Supervisory Authorities Processing Sep 28, 2021
€500,000 Address Broker: Insufficient fulfilment of data subjects rights The Austrian DPA has imposed a fine of EUR 500,000 on an address broker. The controller provided a form for data subjects to exercise their rights. The controller regularly did… AUSTRIA ·DSB ·Art. 12 Personal Data Controllers Supervisory Authorities Sep 28, 2021
€496,000 Ferde AS: Non-compliance with general data processing principles The Norwegian DPA has fined Ferde AS, a Norwegian toll company, EUR 496,000. Through a report on the state-owned broadcasting company NRK, the Norwegian DPA became aware that… NORWAY ·Datatilsynet (NO) ·Art. 5, 28, 32 +1 Processors Controllers International Transfer Sep 27, 2021
€3,000 SPAIN DPA: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a company. The company had requested various personal data from customers for appointment bookings. The DPA found that… AEPD ·Art. 13 ·Insufficient fulfilment of information obligations Supervisory Authorities Personal Data Controllers Sep 24, 2021
€900,000 Vattenfall Europe Sales GmbH: Insufficient data processing agreement The DPA from Hamburg has imposed a fine of EUR 900,000 on Vattenfall Europe Sales GmbH. The fine is related to data matching, which the controller had carried out in the period… GERMANY ·HmbBfDI ·Art. 12, 13 Controllers Personal Data Fairness & Transparency Sep 24, 2021
€12,500 Ultra-Technology AS: Insufficient legal basis for data processing The Norwegian Data Protection Authority has imposed a fine of EUR 12,500 on Ultra-Technology AS. Background of the fine is a complaint from a data subject who was credit-checked… NORWAY ·Datatilsynet (NO) ·Art. 6 Personal Data Insurance Supervisory Authorities Sep 21, 2021
€40,200 Høylandet Municipality: Insufficient technical and organisational measures to ensure information security The Norwegian DPA has imposed a fine of EUR 40,200 on the municipality of Høylandet. The latter had reported a data breach to the DPA in accordance with Art. 33 GDPR. An employee… NORWAY ·Datatilsynet (NO) ·Art. 32 Data Breaches Security Personal Data Sep 20, 2021
€18,000 CEDICO, CENTRO DE DIAGNÓSTICO POR LA IMÁGEN, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine on CEDICO, CENTRO DE DIAGNÓSTICO POR LA IMÁGEN, S.L.. The data subject filed a complaint with the AEPD. He had requested an MRI scan of… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Personal Data Controllers Sep 20, 2021
€67,200 Syddanmark Region: Insufficient technical and organisational measures to ensure information security The Danish DPA imposed a fine of EUR 67,200 on Syddanmark Region. On March 9, 2020, the DPA received a notification from Syddanmark Region regarding a personal data breach… DENMARK ·Datatilsynet (DK) ·Art. 32 Data Breaches Notification Obligation Security Sep 17, 2021
€4,000 Frigorifica Botana S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 4,000 on Frigorifica Botana S.L.. The main activity of Frigorífica Botana is freezing, storing and processing seafood. Based on a… SPAIN ·AEPD ·Art. 5 Retention Period Controllers Personal Data Sep 16, 2021
€5,000 La Prima S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the real estate portal La Prima S.r.l.. A data subject had filed a complaint against the controller with the DPA. She… ITALY ·Garante ·Art. 5, 6, 24 +1 Personal Data Controllers Consent Sep 16, 2021
€3.3M Sky Italia S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) has fined Sky Italia S.r.l. EUR 3,296,326 for illegal telemarketing. The DPA's decision followed a complex investigation launched after dozens of reports… ITALY ·Garante ·Art. 5, 6, 7 +5 Processors Controllers Direct Marketing Sep 16, 2021
€10,000 Favrskov municipality: Insufficient technical and organisational measures to ensure information security The Danish DPA has imposed a fine of EUR 10,000 on Favrskov municipality. On August 19, 2020, the DPA received a notification from Favrskov Municipality of a personal data breach… DENMARK ·Datatilsynet (DK) ·Art. 32 Data Breaches Security Encryption Sep 16, 2021
€1,000 Farpa s.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 1,000 on Farpa s.r.l.. The company had installed video surveillance systems in social facilities it operates, however, their specific use… ITALY ·Garante ·Art. 5, 13, 88 +1 Personal Data Monitoring Supervisory Authorities Sep 16, 2021
€200,000 Bocconi University: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 200,000 on Bocconi University. A student had filed a complaint with the DPA about possible GDPR violations related to the use… ITALY ·Garante ·Art. 2, 5, 6 +6 Storage Limitation Retention Period Personal Data Sep 16, 2021
€5,000 Comune di Montalbano Jonico: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the municipality of Montalbano Jonico. An individual had filed a complaint against the municipality with the DPA. He… ITALY ·Garante ·Art. 2, 5, 6 +1 Retention Period Personal Data Public Authority Sep 16, 2021
€5,000 Ciechi Ardizzone Gioeni di Catania: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the Ciechi Ardizzone Gioeni di Catania residential home for blind people. A visitor to the residence filed a complaint… ITALY ·Garante ·Art. 5, 12, 13 +1 Integrity and Confidentiality Principle Retention Period Personal Data Sep 16, 2021
€3,000 Société nouvelle de l’annuaire français: Insufficient fulfilment of data subjects rights The French DPA (CNIL) has fined Société nouvelle de l'annuaire français (SNAF) EUR 3,000. SNAF operates the website annuairefrancais.fr, which lists French companies based on data… FRANCE ·CNIL ·Art. 16, 17, 30 +1 Personal Data Accuracy Supervisory Authorities Sep 15, 2021
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. for insufficient legal basis for data processing. The data subject stated that he received a call from Vodafone in… SPAIN ·AEPD ·Art. 6 Personal Data Telecommunications Processing Sep 14, 2021
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject stated that unauthorized third parties… SPAIN ·AEPD ·Art. 6 Personal Data Telecommunications Processing Sep 14, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. for insufficient legal basis for data processing. The data subject stated that two telephone lines were registered… SPAIN ·AEPD ·Art. 6 Personal Data Telecommunications Processing Sep 14, 2021
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject stated that, unauthorized third parties had… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Sep 14, 2021
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. for insufficient legal basis for data processing.The data subject stated that several telephone lines were… SPAIN ·AEPD ·Art. 6 Personal Data Telecommunications Processing Sep 14, 2021
€9,000 Website operator: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 9,000 on the controller of a website. A person had filed a complaint with the DPA due to the fact that the controller had… SPAIN ·AEPD ·Art. 6, 13 Personal Data Controllers Consent Sep 13, 2021
€1,000 Hairdressing salon: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 1,000 on a hairdressing salon. The controller had installed video surveillance cameras and had not properly informed the data… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Sep 13, 2021