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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€75,000 Telefónica Móviles España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 75,000 on Telefónica Móviles España, SAU. The controller had assigned five telephone lines with five numbers to the data subject as… SPAIN ·aepd ·Art. 6 Controllers Personal Data Processing Agreement Jan 21, 2021
€50,000 Alterna Operador Integral S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 50,000 on Alterna Operador Integral S.L.. A switch of the electricity supplier had taken place without the consent of the data… SPAIN ·aepd ·Art. 6 Personal Data Controllers Processing Agreement Jan 21, 2021
€1,200 Individual: Non-compliance with general data processing principles The controller installed cameras on his building, which were directed towards parts of the public space. However, no recording took place, as the cameras only served as a… SPAIN ·aepd ·Art. 5 Video Surveillance Controllers IP Address Jan 20, 2021
€1,200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,200 on a legal person. The accused sent unsolicited commercial communications to the complainant and failed to respond to their repeated… CZECH REPUBLIC ·UOOU ·Art. 15 Personal Data Processing Supervisory Authorities Jan 19, 2021
€9,700 Aquateknikk AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Aquateknikk AS NOK 100,000 (EUR 9,700). The controller had carried out a credit rating on an individual without there being a customer… NORWAY ·Datatilsynet ·Art. 5, 6 Personal Data Controllers IP Address Jan 19, 2021
€4,600 Anwara Sp. z.o.o.: Insufficient cooperation with supervisory authority The Polish DPA (UODO) fined the company Anwara Sp. z.o.o. EUR 4,600. The controller had not cooperated with the DPA and had not provided it with all the information necessary for… POLAND ·UODO ·Art. 31, 58 Supervisory Authorities Supervision Public Sector Jan 15, 2021
€2,000 Poliambulatorio Talenti S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA (Garante) fined Poliambulatorio Talenti S.r.l. EUR 2,000 for failing to respond to the data subject's request for access to his and his daughters' data in a timely… ITALY ·Garante ·Art. 12, 15 Healthcare Personal Data Supervisory Authorities Jan 14, 2021
€8,000 Agenzia regionale protezione ambientale Campania (ARPAC): Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) imposed a fine of EUR 8,000 on the Regional Environmental Protection Agency of Campania (ARPAC). An external hard drive containing personal data had been… ITALY ·Garante ·Art. 5, 32 Security Controllers Privacy by Design & Default Jan 14, 2021
€30,000 Azienda sanitaria provinciale di Enna: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 30,000 on Azienda sanitaria provinciale di Enna. The controller processed biometric data of employees for the purpose of… ITALY ·Garante ·Art. 5, 6, 9 Biometric Data Special Categories of Data Biometric Data Jan 14, 2021
€2M Caixabank S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined Caixabank S.A. EUR 6,000,000 for violations of Art. 6 GDPR, Art. 13 GDPR and Art. 14 GDPR. Customers of the bank were supposed to accept new privacy… SPAIN ·aepd ·Art. 6, 13, 14 Legitimate Interest Processing Agreement Controllers Jan 13, 2021
€10,000 BELGIUM DPA: Insufficient legal basis for data processing Managing a fan page on Facebook without the data subject's permission and failing to comply with the data subject's request after exercising his or her right to object. APD ·Art. 6, 12, 21 ·Insufficient legal basis for data processing Right to Object Social Media Personal Data Jan 12, 2021
€30,000 Enea S.A.: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) fined Enea S.A. EUR 30,000 for the controller's failure to report a personal data breach, in violation of Art. 33 (1) GDPR. The DPA received information… POLAND ·UODO ·Art. 33 Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Jan 11, 2021
€19,000 POLAND DPA: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) imposed a fine of EUR 19,000 on a hospital operator. A former employee had unlawfully copied the personal data of 100 patients from the hospital's computer… UODO ·Art. 34, 58 ·Insufficient fulfilment of data breach notification obligations Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Jan 5, 2021
€5,500 Śląski Uniwersytet Medyczny (Medical University of Silesia): Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) imposed a fine of PLN 25,000 (EUR 5,500) on the Medical University of Silesia. In the course of exams held in the form of videoconferences at the end of May… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Jan 5, 2021
€95,500 Innovasjon Norge: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined the national development bank Innovasjon Norge NOK 1,000,000 (EUR 95,500). The controller had carried out four credit checks on the data… NORWAY ·Datatilsynet ·Art. 5, 6 Insurance Controllers Personal Data Jan 4, 2021
€54,000 Vodafone España, S.A.U.: Non-compliance with general data processing principles The data subject had concluded a contract with the controller (Vodafone España, S.A.U.). However, the products provided under this contract were not delivered in the name of the… SPAIN ·aepd ·Art. 5 Accuracy Personal Data Controllers Jan 4, 2021
€118,500 CZECH REPUBLIC DPA: Insufficient legal basis for data processing The Czech DPA (UOOU) fined 11 companies a total of EUR 118,500 for sending unrequested postal advertising messages to the mailboxes of various citizens. Based on a decision by the… UOOU ·Art. 6, 14 ·Insufficient legal basis for data processing Direct Marketing Processing Agreement Personal Data Jan 4, 2021
Gym owner: Data Protection Authority of Saxony The owner of a gym had apologized for the late opening of the gym, but at the same time shifted the responsibility to an employee who was named. As a result, their personal data… GERMANY ·Unknown Personal Data Supervisory Authorities Employees Jan 1, 2021
Police department: Insufficient legal basis for data processing A police officer had unlawfully disclosed personal data of a drunk driving incident to the offender's mother during a chance encounter. He thought that the mother, as his… GERMANY ·Insufficient legal basis for data processing Personal Data Public Authority Education Jan 1, 2021
Real estate agent: Insufficient legal basis for data processing The DPA of Brandenburg has imposed a fine on a real estate agent. The real estate agent had contacted an individual and offered him to sell a property he owned. Since the… GERMANY ·Art. 6, 12 ·Insufficient legal basis for data processing Personal Data Data Subject Rights Exercise Modalities and Procedures Processing Jan 1, 2021
€5,000 Private individual: Insufficient legal basis for data processing The DPA of Hamburg imposed a fine of EUR 5,000 on a private individual. The individual had filmed numerous young women in public. Some of the recorded female persons were… GERMANY ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Consent Processing Jan 1, 2021
€12,500 Energy supplier: €12,500 fine The DPA of Hamburg has imposed a fine of EUR 12,5000 on an energy supplier. The company had outsourced and sold its heating energy division. Customers affected by the transfer… GERMANY ·Unknown Right to Object Processing Agreement Personal Data Jan 1, 2021
€600 Private individual: Non-compliance with general data processing principles The Austrian DPA imposed a fine of EUR 600 on a private individual. The individual had contacted a public institution to draw their attention to the fact that the statement of a… AUSTRIA ·dsb ·Art. 5, 9 Integrity and Confidentiality Principle Personal Data Healthcare Jan 1, 2021
Attorney: Insufficient legal basis for data processing The DPA from Berlin has imposed a fine on an attorney. The attorney had been in dispute with a client for several years over a monetary claim. For two years, he published the… GERMANY ·Art. 5, 6 ·Insufficient legal basis for data processing Insurance Personal Data Processing Jan 1, 2021
€12,500 Energy supplier: €12,500 fine The DPA of Hamburg has imposed a fine of EUR 12,5000 on an energy supplier. The company had outsourced and sold its heating energy division. Customers affected by the transfer… GERMANY ·Unknown Right to Object Processing Agreement Personal Data Jan 1, 2021
GERMANY DPA: Data Protection Authority of Berlin In order to combat the Covid 19 pandemic, a cemetery had put out an open list in which visitors had to enter their contact data. A cemetery employee obtained first names, last… Unknown Personal Data IP Address Education Jan 1, 2021
€400 Police officer: Insufficient legal basis for data processing A police officer had accessed data in police databases for private research purposes. The officer had purchased a notebook for private use on an Internet platform. Since the… GERMANY ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Scientific Research Processing Jan 1, 2021
€4M Bank: Insufficient technical and organisational measures to ensure information security Original fine summary: The Austrian DPA has imposed a fine of EUR 4,000,000 on a credit institution. The controller had stored an Excel file containing personal data, such as… AUSTRIA ·dsb ·Art. 5, 32 Data Breaches Integrity and Confidentiality Principle Encryption Jan 1, 2021
Clinic: Insufficient involvement of data protection officer The DPA from Berlin has imposed a fine on a clinic. The clinic had appointed the clinic manager, who was also a shareholder of the clinic, as the data protection officer. A data… GERMANY ·Insufficient involvement of data protection officer Notified Body Responsibilities and Operational Obligations Supervisory Authorities Scientific Panel Independence Jan 1, 2021
GERMANY DPA: Data Protection Authority of Berlin In order to combat the Covid 19 pandemic, a restaurant had put out an open list in which visitors had to enter their contact data. A restaurant employee obtained first names, last… Unknown Personal Data IP Address Healthcare Jan 1, 2021
Police officer: Insufficient legal basis for data processing A police officer used a witness's personal data to contact her personally. GERMANY ·Art. 5, 6 ·Insufficient legal basis for data processing Personal Data Processing Supervisory Authorities Jan 1, 2021
€3,000 ING Bank N.V. Amsterdam - Bucharest office: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) fined ING Bank N.V. Amsterdam - Bucharest office in the amount of EUR 3,000. The bank had contacted the data subject by e-mail for the purpose of… ROMANIA ·ANSPDCP ·Art. 5, 6 Personal Data Controllers IP Address Dec 30, 2020
€1,000 Qualitance QBS SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Qualitance QBS SA EUR 1,000 for a violation of Art. 32 GDPR. The company had sent information by email to 295 individuals, disclosing the email… ROMANIA ·ANSPDCP ·Art. 32 Integrity and Confidentiality Principle Security Professional Secrecy Dec 29, 2020
€18,930 Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A.: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) fined Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A. EUR 18,930 for a breach of Art. 33 (1) GDPR and Art. 34 (1) GDPR. In May 2020, the DPA received a… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Notified Body Reporting and Notification Obligations Dec 28, 2020
€15,000 BELGIUM DPA: Insufficient fulfilment of data subjects rights The Belgian DPA (APD) imposed a fine of EUR 15,000 on a company due to insufficient fulfilment of data subject rights. The controller is a debt collection agency which was… APD ·Art. 5, 6, 12 +2 ·Insufficient fulfilment of data subjects rights Personal Data Data Subject Rights Exercise Modalities and Procedures Controllers Dec 23, 2020
€50,000 BELGIUM DPA: Insufficient fulfilment of data subjects rights The Belgian DPA (APD) imposed a fine of EUR 50,000 on a company for several violations of the GDPR. The controller is a company that carries out parking ticket controls. The… APD ·Art. 5, 12, 14 +2 ·Insufficient fulfilment of data subjects rights Personal Data IP Address Controllers Dec 23, 2020
€6,000 Iberdrola Clientes, SAU: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) fined Iberdrola Clientes, SAU EUR 6,000. The data subject had received promotional calls from two different telephone numbers of the controller although the… SPAIN ·aepd ·Art. 21, 23, 48 Personal Data Controllers Processing Agreement Dec 22, 2020
€2,000 S.C. C&V Water Control S.A.: Insufficient cooperation with supervisory authority The Romanian DPA (ANSPDCP) fined S.C. C&V Water Control S.A. EUR 2,000 for failure to comply with the data protection authority's request for information in the course of an… ROMANIA ·ANSPDCP ·Art. 58 Supervisory Authorities Supervision Processing Agreement Dec 22, 2020
€36,000 Banco Bilbao Vizcaya Argentaria, S.A.: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined the financial and credit institution Banco Bilbao Vizcaya Argentaria, S.A. (BBVA) with a fine in the amount of EUR 36,000. The BBVA asked the data… SPAIN ·aepd ·Art. 5 Personal Data Insurance Controllers Dec 21, 2020
€525,000 Locatefamily.com: Non-compliance with general data processing principles The Dutch DPA (AP) has imposed a fine of EUR 525,000 on Locatefamily.com. Locatefamily.com is a platform where people can search for the contact information of family members they… THE NETHERLANDS ·AP ·Art. 27 Representatives IP Address Telecommunications Dec 20, 2020
€200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 200 on a legal person. The accused sent the data subject, despite his objection and therefore his disagreement with further processing of… CZECH REPUBLIC ·UOOU ·Art. 17 Personal Data Right to Object Direct Marketing Dec 18, 2020
€2,000 Ordine degli Assistenti Sociali della Regione Lazio: Insufficient fulfilment of data subjects rights The Italian DPA (Garante) has imposed a fine of EUR 2,000 on Ordine degli Assistenti Sociali della Regione Lazio. On November 27, 2019, a data subject had sent an email to the… ITALY ·Garante ·Art. 12 Personal Data Education Controllers Dec 17, 2020
€10,000 Comune di Luino: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 10,000 on the municipality of Luino. The controller had published a document containing personal data of a local council member. In… ITALY ·Garante ·Art. 5, 6, 37 Public Authority Controllers Personal Data Dec 17, 2020
€3,000 Doctor: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a doctor EUR 3,000 for violations of Art. 32 GDPR and Art. 33 GDPR. The controller had stored medical image data as MRI and X-ray images as well as… FRANCE ·CNIL ·Art. 32, 33 Healthcare Healthcare Privacy by Design & Default Dec 17, 2020
€500,000 Roma Capitale (Rome Municipality): Non-compliance with general data processing principles The Italian DPA (Garante) fined the municipality of Rome EUR 500,000 for the unlawful processing of users' and employees' personal data. The municipality of Rome had been using… ITALY ·Garante ·Art. 5, 13, 14 +2 Integrity and Confidentiality Principle Education Personal Data Dec 17, 2020
€100,000 Banca Transilvania SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) fined Banca Transilvania SA EUR 100,000 for violations of Art. 5 (1) f) GDPR, Art. 32 (1) GDPR and Art. 32 (2) GDPR. It was found that the bank… ROMANIA ·ANSPDCP ·Art. 5, 32 Integrity and Confidentiality Principle Data Breaches Security Dec 17, 2020
€40,000 Miropass S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) fined Miropass S.r.l. EUR 40,000. Miropass is the provider of the TuPassi booking system, which among others has been used by the Municipality of Rome… ITALY ·Garante ·Art. 5, 6, 9 +1 Retention Period Healthcare Storage Limitation Dec 17, 2020
€235,300 ID Finance Poland Sp. z o.o.: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) imposed a fine of EUR 235,300 on ID Finance Poland Sp. z o.o. Due to an error while restarting a server, the settings of the software responsible for the… UODO ·Art. 5, 25, 32 ·Insufficient technical and organisational measures to ensure information security Security Insurance Privacy by Design & Default Dec 17, 2020
€70,000 University College Dublin: Insufficient technical and organisational measures to ensure information security The Irish DPA (DPC) fined University College Dublin (UCD) EUR 70,000 due to seven personal data breaches. Unauthorized third parties were able to access UCD e-mail accounts, and… IRELAND ·Art. 5, 32, 33 ·Insufficient technical and organisational measures to ensure information security Data Breaches Notification Obligation Security Dec 17, 2020
€6,000 Doctor: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a doctor EUR 6,000 for violations of Art. 32 GDPR and Art. 33 GDPR. The controller had stored medical image data such as MRI and X-ray images as well… FRANCE ·CNIL ·Art. 32, 33 Healthcare Security Healthcare Dec 17, 2020