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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined Vodafone España, S.A.U. EUR 40,000. An individual had filed a complaint with the DPA against Vodafone for debiting his bank account in May 2020… SPAIN ·aepd ·Art. 6 IP Address Controllers Processing Agreement Oct 19, 2021
€11,800 HIV Scotland: Insufficient technical and organisational measures to ensure information security The British DPA (ICO) has imposed a fine of EUR 11,800 on the non-profit organization HIV Scotland. The controller had sent an e-mail to 105 people, with e-mail addresses on the… UNITED KINGDOM ·ICO ·Art. 5, 32 Security IP Address Privacy by Design & Default Oct 18, 2021
€412,000 Østre Toten municipality: Insufficient technical and organisational measures to ensure information security The Norwegian DPA has fined Østre Toten municipality EUR 412,000. The municipality suffered a cyberattack in January 2021, as a result of which the municipality's data was… NORWAY ·Datatilsynet ·Art. 5, 32 Encryption Access Controls Security Oct 18, 2021
€78,000 Bank Millennium S.A: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) has imposed a fine of EUR 78,000 on Bank Millennium S.A.. The UODO had become aware of a data protection breach following a complaint against the bank. It… POLAND ·UODO ·Art. 33, 34 Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Oct 14, 2021
€13,200 LUXEMBOURG DPA: Insufficient involvement of data protection officer The DPA from Luxembourg has imposed a fine of EUR 13,200 on a company. According to the DPA, the controller firstly failed to involve the data protection officer in all matters… CNPD ·Art. 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Processing Agreement Oct 13, 2021
€18,000 LUXEMBOURG DPA: Insufficient involvement of data protection officer The DPA from Luxembourg has imposed a fine of EUR 13,200 on a company. According to the DPA, the controller failed to involve the data protection officer in all matters relating… CNPD ·Art. 37, 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Processing Agreement Oct 13, 2021
€40,000 Vodafone España, S.A.U.: Non-compliance with general data processing principles The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A woman filed a complaint against the controller based on the fact that the controller had sent telephone bills… SPAIN ·aepd ·Art. 5, 32 Integrity and Confidentiality Principle IP Address Telecommunications Oct 13, 2021
€10,000 MAF.COM ESQUI CLUB: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on MAF.COM ESQUI CLUB. The mother of an underage girl who had attended ski lessons with the controller filed a complaint… SPAIN ·aepd ·Art. 7 Social Media Controllers Processing Agreement Oct 11, 2021
€30,000 ORANGE ESPAGNE, S.A.U.: Insufficient legal basis for data processing The Spanish DPA has imposed a fine on ORANGE ESPAGNE, S.A.U.. A data subject had filed a complaint with the DPA as she had received a total of 30 calls from Jazztel employees… SPAIN ·aepd ·Art. 6 Controllers Personal Data Telecommunications Oct 8, 2021
Facebook Ireland Limited: Insufficient fulfilment of information obligations The organization 'None of your business' (NOYB) published a draft decision of the Irish DPA (DPC) on October 13, 2021, which indicates that it proposes a fine between EUR 28… Art. 5, 12, 13 ·Insufficient fulfilment of information obligations Social Media Processing Agreement Telecommunications Oct 6, 2021
€5,300 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg has imposed a fine of EUR 5,300 on a company. The company had installed 75 surveillance cameras on its premises as well as tracking devices in some of its… CNPD ·Art. 5, 13 ·Non-compliance with general data processing principles Monitoring Video Surveillance IP Address Oct 6, 2021
€1,000 Store owner: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 1,000 on the owner of a store. The controller had installed a video surveillance system, however, without having placed signs… SPAIN ·aepd ·Art. 13 Video Surveillance Monitoring Controllers Oct 4, 2021
€5,000 PREMIUMMEDIA ΠΑΡΑΓΩΓΗ ΟΠΤΙΚΟ-ΑΚΟΥΣΤΙΚΩΝ ΕΡΓΩΝ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 5,000 on the company PREMIUMMEDIA ΠΑΡΑΓΩΓΗ ΟΠΤΙΚΟ-ΑΚΟΥΣΤΙΚΩΝ ΕΡΓΩΝ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ. An individual had attempted to… GREECE ·HDPA ·Art. 21, 25 Personal Data Processing Agreement Supervisory Authorities Oct 4, 2021
€2,000 Store owner: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 2,000 on the owner of a store. The controller had installed a video surveillance system that covered, among other things, a public… SPAIN ·aepd ·Art. 5 Video Surveillance IP Address Controllers Oct 4, 2021
€10,000 ACONCAGUA JUEGOS S.A.: Insufficient involvement of data protection officer The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on ACONCAGUA JUEGOS S.A.. The controller had failed to appoint a data protection officer and thus violated Art. 37 GDPR. SPAIN ·aepd ·Art. 37 Supervisory Authorities Controllers Processing Agreement Sep 29, 2021
€500,000 Address Broker: Insufficient fulfilment of data subjects rights The Austrian DPA has imposed a fine of EUR 500,000 on an address broker. The controller provided a form for data subjects to exercise their rights. The controller regularly did… AUSTRIA ·dsb ·Art. 12 Controllers Personal Data Processing Agreement Sep 28, 2021
€3,000 Bar owner: Non-compliance with general data processing principles The Spanish DPA (AEPD) has fined a bar owner EUR 3,000. A data subject had filed a complaint with the DPA. He had suffered an accident in the bar which was recorded by the… SPAIN ·aepd ·Art. 5 Video Surveillance IP Address Controllers Sep 28, 2021
€3,000 SPAIN DPA: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a company. The company had requested various personal data from customers for appointment bookings. The DPA found that… aepd ·Art. 13 ·Insufficient fulfilment of information obligations Personal Data Controllers Processing Agreement Sep 24, 2021
€900,000 Vattenfall Europe Sales GmbH: Insufficient data processing agreement The DPA from Hamburg has imposed a fine of EUR 900,000 on Vattenfall Europe Sales GmbH. The fine is related to data matching, which the controller had carried out in the period… GERMANY ·Art. 12, 13 ·Insufficient data processing agreement Fairness & Transparency Processing Agreement Controllers Sep 24, 2021
€2,000 Istituto Comprensivo - IC Cosenza III “V. Negroni”: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 2,000 on Istituto Comprensivo - IC Cosenza III “V. Negroni”. The educational institution had published a document, which also contained… ITALY ·Garante ·Art. 2, 5, 6 +1 Education Health Data Healthcare Sep 21, 2021
€75,600 ST. OLAVS HOSPITAL HF: Insufficient technical and organisational measures to ensure information security The Norwegian DPA has fined St. Olav's Hospital in the amount of EUR 75,600. The hospital suffered three data leaks in accordance with Art. 33 the GDPR. The first incident had… NORWAY ·Datatilsynet ·Art. 32 Healthcare Healthcare Access Controls Sep 20, 2021
€18,000 CEDICO, CENTRO DE DIAGNÓSTICO POR LA IMÁGEN, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine on CEDICO, CENTRO DE DIAGNÓSTICO POR LA IMÁGEN, S.L.. The data subject filed a complaint with the AEPD. He had requested an MRI scan of… SPAIN ·aepd ·Art. 5 Insurance Healthcare Health Data Sep 20, 2021
€10,000 Favrskov municipality: Insufficient technical and organisational measures to ensure information security The Danish DPA has imposed a fine of EUR 10,000 on Favrskov municipality. On August 19, 2020, the DPA received a notification from Favrskov Municipality of a personal data breach… DENMARK ·Datatilsynet ·Art. 32 Data Breaches Encryption Notification Obligation Sep 16, 2021
€5,000 La Prima S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the real estate portal La Prima S.r.l.. A data subject had filed a complaint against the controller with the DPA. She… ITALY ·Garante ·Art. 5, 6, 24 +1 Social Media IP Address Controllers Sep 16, 2021
€5,000 Ciechi Ardizzone Gioeni di Catania: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the Ciechi Ardizzone Gioeni di Catania residential home for blind people. A visitor to the residence filed a complaint… ITALY ·Garante ·Art. 5, 12, 13 +1 Video Surveillance Integrity and Confidentiality Principle Fairness & Transparency Sep 16, 2021
€4,000 Frigorifica Botana S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 4,000 on Frigorifica Botana S.L.. The main activity of Frigorífica Botana is freezing, storing and processing seafood. Based on a… SPAIN ·aepd ·Art. 5 Video Surveillance Controllers IP Address Sep 16, 2021
€5,000 Comune di Montalbano Jonico: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the municipality of Montalbano Jonico. An individual had filed a complaint against the municipality with the DPA. He… ITALY ·Garante ·Art. 2, 5, 6 +1 Education IP Address Public Authority Sep 16, 2021
€200,000 Bocconi University: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 200,000 on Bocconi University. A student had filed a complaint with the DPA about possible GDPR violations related to the use… ITALY ·Garante ·Art. 2, 5, 6 +6 Audit Logs Fairness & Transparency Education Sep 16, 2021
€1,000 Farpa s.r.l.: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 1,000 on Farpa s.r.l.. The company had installed video surveillance systems in social facilities it operates, however, their specific use… ITALY ·Garante ·Art. 5, 13, 88 +1 Video Surveillance Healthcare Monitoring Sep 16, 2021
€3.3M Sky Italia S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) has fined Sky Italia S.r.l. EUR 3,296,326 for illegal telemarketing. The DPA's decision followed a complex investigation launched after dozens of reports… ITALY ·Garante ·Art. 5, 6, 7 +5 Right to Object Direct Marketing Processing Agreement Sep 16, 2021
€3,000 Société nouvelle de l’annuaire français: Insufficient fulfilment of data subjects rights The French DPA (CNIL) has fined Société nouvelle de l'annuaire français (SNAF) EUR 3,000. SNAF operates the website annuairefrancais.fr, which lists French companies based on data… FRANCE ·CNIL ·Art. 16, 17, 30 +1 Accuracy Personal Data Processing Agreement Sep 15, 2021
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. for insufficient legal basis for data processing. The data subject stated that he received a call from Vodafone in… SPAIN ·aepd ·Art. 6 Personal Data Telecommunications Processing Agreement Sep 14, 2021
€56,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject stated that unauthorized third parties… SPAIN ·aepd ·Art. 6 Processing Agreement Telecommunications Personal Data Sep 14, 2021
€9,000 Website operator: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 9,000 on the controller of a website. A person had filed a complaint with the DPA due to the fact that the controller had… SPAIN ·aepd ·Art. 6, 13 Personal Data Social Media Controllers Sep 13, 2021
€1,000 Hairdressing salon: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 1,000 on a hairdressing salon. The controller had installed video surveillance cameras and had not properly informed the data… SPAIN ·aepd ·Art. 13 Video Surveillance Controllers Personal Data Sep 13, 2021
€1,400 Vodafone Ireland Limited: Insufficient fulfilment of data subjects rights The Irish DPA has fined Vodafone Ireland Limited EUR 1,400. Vodafone had in several cases sent marketing SMS and emails and made telephone calls without the consent of the data… Art. 21 ·Insufficient fulfilment of data subjects rights Direct Marketing Telecommunications Personal Data Sep 7, 2021
€40,000 APOEL FC: Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 40,000 on the soccer club APOEL FC. Due to a lack of security measures in the club's ticket sales system, it was possible for an… CYPRUS ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Processing Agreement Sep 6, 2021
€25,000 Hellenic Technical Enterprises Ltd.: Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 25,000 on Hellenic Technical Enterprises Ltd.. The controller hat designed the ticket sales system of the soccer clubs AC Omonia and… CYPRUS ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Personal Data Sep 6, 2021
€40,000 AC Omonia: Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 40,000 on the soccer club AC Omonia. Due to a lack of security measures in the club's ticket sales system, it was possible for an… CYPRUS ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Processing Agreement Sep 6, 2021
€1,500 AMPUDIA DIAZ, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 1,500 on AMPUDIA DIAZ, S.L.. The controller had installed a video surveillance system in its premises, which recorded a public… SPAIN ·aepd ·Art. 5, 13 Video Surveillance IP Address Monitoring Sep 4, 2021
€8,000 Rhodes Municipal Transport Company: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 8,000 on the Rhodes Municipal Transport Company. A former employee had filed a complaint against the controller with the DPA. The former… GREECE ·HDPA ·Art. 5, 12, 15 Video Surveillance IP Address Controllers Sep 3, 2021
€4,000 Automecanica Jerez, S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) has fined Automecanica Jerez, S.L. EUR 4,000. The controller had sent commercial e-mails to a large number of people without their consent. In doing so, the… SPAIN ·aepd ·Art. 5, 21, 32 IP Address Personal Data Security Sep 2, 2021
€225M WhatsApp Ireland Ltd.: Insufficient fulfilment of information obligations The Irish DPA (DPC) has imposed a fine of EUR 225,000,000 on WhatsApp Ireland Ltd. The DPA had started extensive investigations into the messaging service's compliance with… Art. 5, 12, 13 +1 ·Insufficient fulfilment of information obligations Notified Body Competence Challenges and Dispute Resolution Social Media Fairness & Transparency Sep 2, 2021
€20,000 National Bank of Greece: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 20,000 on the National Bank of Greece. A data subject had filed a complaint against a company and the bank after they failed to comply… HDPA ·Art. 12, 15 ·Insufficient fulfilment of data subjects rights Personal Data Social Media Controllers Aug 26, 2021
€1,000 Owners Association: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 1,000 on an owners' association. The controller had unlawfully installed a video surveillance system in a residential complex… SPAIN ·aepd ·Art. 5 Video Surveillance Controllers IP Address Aug 26, 2021
€20,000 Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ: Insufficient fulfilment of data subjects rights The Hellenic DPA has imposed a fine of EUR 20,000 on Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ. A data subject had filed a complaint against the controller after it failed to… GREECE ·HDPA ·Art. 12, 15 Personal Data Controllers Social Media Aug 26, 2021
€5,000 NOW DOCTOR – Εταιρία Παροχής Ηλεκτρονικών Υπηρεσιών Αναζήτησης και Προβολής Ιατρών Ε.Π.Ε.: Non-compliance with general data processing principles The Hellenic DPA has imposed a fine of EUR 5,000 on the operator of the medical platform nowdoctor.gr that enables online booking of medical appointments. A doctor had filed a… GREECE ·HDPA ·Art. 5, 6, 12 +1 Healthcare Accountability Healthcare Aug 26, 2021
€120,000 Banco Bilbao Vizcaya Argentaria, S.A.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria, S.A.. The reason for this had been a complaint from a person relating to a lack of authentication.… SPAIN ·aepd ·Art. 32 Security Access Controls Privacy by Design & Default Aug 25, 2021
€1,800 Agency: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) has imposed a fine on an agency. The controller had disposed of documents containing personal data of its clients in the garbage. The AEPD considered this… SPAIN ·aepd ·Art. 32 Security Processors Controllers Aug 23, 2021
€20,100 Danish Immigration Agency: Insufficient technical and organisational measures to ensure information security The Danish DPA has imposed a fine of EUR 20,100 on the Danish Immigration Agency. Media reports brought the DPA's attention to possible logging errors in one of the agency's IT… DENMARK ·Datatilsynet ·Art. 5, 32 Security Audit Logs Public Sector Aug 17, 2021