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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€2,000 Private individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined a private individual EUR 2,000. The data controller had installed video cameras in such a way that they could record images of the public space and… SPAIN ·aepd ·Art. 5 Controllers IP Address Processing Dec 17, 2021
€10,000 ASL Latina: Insufficient legal basis for data processing The Italian DPA (Garante) fined ASL Latina EUR 10,000. The controller had mistakenly sent documents containing health data of the data subject to an uninvolved third party. ITALY ·Garante ·Art. 5, 6, 9 Health Data Healthcare Controllers Dec 17, 2021
€2,000 Online retailer: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 2,000 on an online retailer. The data subject bought a product from the controller's online store via eBay and paid with Paypal. However,… SPAIN ·aepd ·Art. 6 Processing Agreement Controllers Personal Data Dec 17, 2021
€4,000 CLUB DEPORTIVO RITMO DE ANDALUCÍA: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 2,000 on CLUB DEPORTIVO RITMO DE ANDALUCÍA. The DPA criticized that the data protection notice of the controller did not comply with the… SPAIN ·aepd ·Art. 7, 13 Controllers Processing Agreement Consent Dec 17, 2021
Enel Energia S.p.A: Insufficient legal basis for data processing Originial fine summary: The Italian DPA has fined Enel Energia S.p.A EUR 26.5 million for numerous breaches of the GDPR. Following a complex preliminary investigation launched… ITALY ·Garante ·Art. 5, 6, 12 +7 Personal Data Controllers Direct Marketing Dec 16, 2021
€52,000 Motor insurance center: Non-compliance with general data processing principles The Finnish DPA has fined a motor insurance center EUR 52,000. The controller had excessively requested patient data from within the healthcare system for the purpose of… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 25 Insurance Health Data Healthcare Dec 16, 2021
€10,000 Centro di Medicina preventiva s.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) has fined Centro di Medicina preventiva s.r.l. EUR 10,000. The controller reported a database under Art. 33 GDPR in connection with a cyberattack by a… ITALY ·Garante ·Art. 5, 25, 32 +1 Security Healthcare Health Data Dec 16, 2021
€20,000 FCA Italy s.p.a.: Insufficient fulfilment of data subjects rights The Italian DPA has fined FCA Italy s.p.a. EUR 20,000. A former customer of the controller had asked the controller to provide him with the transcripts of telephone conversations… Garante ·Art. 12 ·Insufficient fulfilment of data subjects rights Controllers Personal Data IP Address Dec 16, 2021
€60,000 Banco Bilbao Vizcaya Argentaria S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly… SPAIN ·aepd ·Art. 6 Controllers Processing Agreement Insurance Dec 16, 2021
€100,000 Ubi Banca spa: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 100,000 on Ubi Banca spa (now Intesa Sanpaolo spa). A data subject had filed a complaint with the DPA for receiving a letter from the… ITALY ·Garante ·Art. 5 Fairness & Transparency Recipient IP Address Dec 16, 2021
€50,000 IZA OBRAS Y PROMOCIONES, S.A.: Non-compliance with general data processing principles The Spanish DPA has fined IZA OBRAS Y PROMOCIONES, S.A. EUR 50,000. An employee had filed a complaint with the DPA against the company, alleging that the controller had… SPAIN ·aepd ·Art. 5 Personal Data IP Address Controllers Dec 14, 2021
€20,000 Elektro & Automasjon Systemer AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Elektro & Automasjon Systemer AS EUR 20,000. The controller had carried out a credit check on an individual, although there was no legal… NORWAY ·Datatilsynet ·Art. 6 Controllers Processing Agreement Processing Dec 13, 2021
€110,000 Limerick City and County Council: Insufficient fulfilment of data subjects rights The Irish DPA has fined Limerick City and County Council EUR 110,000. As part of an investigation, the DPA conducted an audit of the processing of personal data by the council or… IRELAND ·Art. 12, 13, 15 ·Insufficient fulfilment of data subjects rights Video Surveillance Right of Access Personal Data Dec 9, 2021
€30,000 One Way Private Company: Insufficient technical and organisational measures to ensure information security The Hellenic DPA has imposed a fine of EUR 30,000 on One Way Private Company. The DPA received 17 complaints regarding illegal telephone calls for the purpose of advertising. The… GREECE ·HDPA ·Art. 11, 28, 32 Security Telecommunications Privacy by Design & Default Dec 8, 2021
€24,000 NBQ Technology, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined NBQ Technology, S.A.U.. A data subject filed a complaint with the DPA against the company after they had denied him a financial transaction due to… SPAIN ·aepd ·Art. 6 Controllers Insurance Personal Data Dec 7, 2021
€608,000 Psykoterapiakeskus Vastaamo: Non-compliance with general data processing principles The Finnish DPA has fined Vastaamo psychotherapy center EUR 608,000. In September 2020, the psychotherapy center reported an attack on its patient database to the DPA. An… FINLAND ·Deputy Data Protection Ombudsman ·Art. 5, 33, 34 Integrity and Confidentiality Principle Healthcare Liability Dec 7, 2021
€6,000 Telekom Romania Communications SA: Non-compliance with general data processing principles The Romanian DPA (ANSPDCP) imposed a fine of EUR 6,000 on Telekom Romania Communications SA. A data subject had complained that the controller had sent invoices and messages to… ANSPDCP ·Art. 5, 17 ·Non-compliance with general data processing principles Personal Data Controllers Telecommunications Dec 6, 2021
€5,000 INTRODUCTION BUSINESS CAPITAL MEDIA, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on INTRODUCTION BUSINESS CAPITAL MEDIA, S.L.. The data subject had received advertising calls from the controller, although the… SPAIN ·aepd ·Art. 21, 23, 48 Direct Marketing Personal Data Controllers Dec 1, 2021
€6,800 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 6,800 on a company. The company had installed a video surveillance system to protect the company's assets, prevent… CNPD ·Art. 5, 13 ·Non-compliance with general data processing principles Video Surveillance Employees Monitoring Dec 1, 2021
€5,000 ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has fined ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE in the amount of EUR 5,000. A data subject had indicated that he had objected to further newsletter… SPAIN ·aepd ·Art. 17, 21 Controllers Personal Data Education Nov 30, 2021
€5,000 ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has fined ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE in the amount of EUR 5,000. A data subject had indicated that he had objected to further newsletter… SPAIN ·aepd ·Art. 17, 21 Controllers Personal Data Education Nov 30, 2021
€20,000 DAVISER SERVICIOS, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine of EUR 20,000 on DAVISER SERVICIOS, S.L.. The company had been processing biometric data (fingerprints) of employees for access to… SPAIN ·aepd ·Art. 5 IP Address Controllers Processing Agreement Nov 30, 2021
€1,500 Neighborhood community: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined a neighborhood community. The controller had installed video cameras on their private property in such a way that they could capture images of the… SPAIN ·aepd ·Art. 5 IP Address Controllers Processing Agreement Nov 30, 2021
€4,000 TIGERS MARKET, S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 4,000 on TIGERS MARKET, S.L.. The data subject had received advertising calls from the controller, although the data subject was… SPAIN ·aepd ·Art. 21, 23, 48 Direct Marketing Personal Data Controllers Nov 29, 2021
€2,000 Valoris Center S.R.L.: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 2,000 on Valoris Center S.R.L.. The controller notified the DPA of a data breach pursuant to Art. 33 GDPR. A call center… ROMANIA ·ANSPDCP ·Art. 29, 32 Data Breaches Right of Access Security Nov 26, 2021
€98,000 Norwegian State Pension Fund (SPK): Insufficient legal basis for data processing The Norwegian DPA has imposed a fine of EUR 98,000 on the Norwegian State Pension Fund (SPK). The controller had notified the DPA of a data breach pursuant to Art. 33 GDPR. The… NORWAY ·Datatilsynet ·Art. 5, 6, 9 Data Breaches Healthcare Education Nov 24, 2021
€9,000 UNIÓN FINANCIERA ASTURIANA S.A. E.F.C.: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined UNIÓN FINANCIERA ASTURIANA S.A. E.F.C.. The controller had carried out a credit check on the data subject without any contractual basis for doing so.… SPAIN ·aepd ·Art. 6 Controllers Insurance Processing Agreement Nov 24, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. A data subject had filed a complaint against the data… SPAIN ·aepd ·Art. 6 Controllers Personal Data Processing Nov 23, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España, S.A.U.. A data subject had filed a complaint with the DPA as the controller had transferred her cell phone line to… SPAIN ·aepd ·Art. 6 Personal Data Controllers Processing Agreement Nov 23, 2021
€3,000 FUENSANTA S.L.: Insufficient cooperation with supervisory authority The controller failed to provide information requested by the Spanish DPA (AEPD) for investigative purposes. SPAIN ·aepd ·Art. 58 Supervisory Authorities Supervision Law Enforcement Nov 23, 2021
€1,000 Neighborhood community: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 1000 on a neighborhood community. The reason for this was that the information sign about a video surveillance system did not contain… SPAIN ·aepd ·Art. 13 Video Surveillance Controllers Monitoring Nov 22, 2021
€3,000 SPAIN DPA: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a company. The company had requested various personal data from customers for appointment bookings. The DPA found that… aepd ·Art. 13 ·Insufficient fulfilment of information obligations Personal Data Controllers Processing Agreement Nov 22, 2021
€30,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. A data subject had filed a complaint with the AEPD against the data controller. The data subject states that he… SPAIN ·aepd ·Art. 6 Controllers Personal Data Telecommunications Nov 15, 2021
€2,900 Vodafone România SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 2,900 on VODAFONE România S.A.. The company had reported a data breach to the DPA in accordance with Art. 33 GDPR. In the… ROMANIA ·ANSPDCP ·Art. 3, 32 Data Breaches Integrity and Confidentiality Principle Security Nov 14, 2021
€1,500 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 1,500 on a company. The company had installed a video surveillance system to ensure that their customers would not have to… CNPD ·Art. 5, 13 ·Non-compliance with general data processing principles Video Surveillance Employees IP Address Nov 9, 2021
€2,000 COOPERA RC SERVICES, S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 2,000 on COOPERA RC SERVICES. The controller had not provided sufficient contact details through which data subjects could… SPAIN ·aepd ·Art. 13 Controllers Personal Data Telecommunications Nov 2, 2021
€1,000 IKEA ROMÂNIA SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 1,000 on IKEA ROMÂNIA SA. The controller had sent a notification to the DPA about a personal data breach under Art. 33 GDPR.… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Notification Obligation Security Nov 1, 2021
€5,000 S.P.E.E.H. Hidroelectrica S.A.: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 5,000 on S.P.E.H. Hidroelectrica S.A.. The controller had notified the DPA of several breaches of personal data protection… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security IP Address Nov 1, 2021
€2,000 OTTO s.r.l.: Insufficient fulfilment of information obligations The Italian DPA (Garante) has imposed a fine of EUR 2,000 on OTTO s.r.l.. During an administrative inspection of a store managed by OTTO, the police found that a video… ITALY ·Garante ·Art. 13 Video Surveillance Monitoring Controllers Oct 28, 2021
€2,000 Anfiteatro Flavio s.r.l.: Insufficient fulfilment of information obligations The Italian DPA (Garante) has imposed a fine of EUR 2,000 on Anfiteatro Flavio s.r.l.. During an administrative inspection of a hotel managed by Anfiteatro Flavio, the police… ITALY ·Garante ·Art. 13 Video Surveillance Monitoring Controllers Oct 28, 2021
€18,700 Company: Insufficient involvement of data protection officer The DPA of Luxembourg has imposed a fine of EUR 18,700 on a company. During its investigation, the DPA first found that the controller's public website did not include direct… LUXEMBOURG ·CNPD ·Art. 37, 38, 39 Supervisory Authorities Controllers IP Address Oct 27, 2021
€13,500 Car importer: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 13,500 on a car importer. A customer of one of the company's authorized repair shops filed a complaint with the DPA due to receiving… HUNGARY ·NAIH ·Art. 5, 6, 12 +1 Controllers Personal Data Processing Agreement Oct 27, 2021
€15,400 LUXEMBOURG DPA: Insufficient involvement of data protection officer The Luxembourg DPA has imposed a fine of EUR 15,400 on a company. According to the DPA, the controller failed to involve the data protection officer in all matters related to the… CNPD ·Art. 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Processing Agreement Oct 27, 2021
€64,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject had filed a complaint against the data… SPAIN ·aepd ·Art. 6 Controllers Personal Data Telecommunications Oct 26, 2021
€40,000 VODAFONE SERVICIOS, S.L.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on VODAFONE SERVICIOS, S.L.U.. A data subject filed a complaint with the DPA against the controller. The data subject is a client of the… SPAIN ·aepd ·Art. 6 Personal Data Controllers Telecommunications Oct 26, 2021
€40,000 VODAFONE SERVICIOS, S.L.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on VODAFONE SERVICIOS, S.L.U.. A data subject has filed a complaint with the AEPD against the data controller. The data subject states… SPAIN ·aepd ·Art. 6 Controllers Personal Data Processing Oct 26, 2021
€3,000 MERCEDES GERENCIA, S.L.: Insufficient cooperation with supervisory authority The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on MERCEDES GERENCIA, S.L.. The controller failed to respond to a request for information from the DPA in a timely manner. SPAIN ·aepd ·Art. 58 Supervisory Authorities Supervision Controllers Oct 25, 2021
€3M CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 3,000,000 on CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.. An individual had filed a complaint against the controller. The reason… SPAIN ·aepd ·Art. 6 Insurance Marketing Automated Decision-Making Oct 21, 2021
€5,000 Glove Technology SRL: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) has imposed a fine of EUR 5,000 on Glove Technology SRL. The controller had installed a video surveillance system that audiovisually monitored employees… ROMANIA ·ANSPDCP ·Art. 5, 6 Video Surveillance Monitoring Controllers Oct 21, 2021
€2,000 BEEPING FULFILMENT S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has fined BEEPING FULFILMENT S.L. in the amount of EUR 2,000. The controller had not provided the required information about the purposes and… SPAIN ·aepd ·Art. 13 Controllers Processing Agreement Supervisory Authorities Oct 19, 2021