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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€200,000 I-DE Redes Eléctricas Inteligentes, S.A.U: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 200,000 on I-DE Redes Eléctricas Inteligentes, S.A.U. The DPA received complaints from Waitum, S.L. and Servicios Aby 2018, S.L.… SPAIN ·aepd ·Art. 5, 6 Integrity and Confidentiality Principle Controllers IP Address Mar 2, 2021
€3,000 IT sprendimai sėkmei: Non-compliance with general data processing principles The Lithuanian DPA (VDAI) imposed a fine of EUR 3,000 on the company 'IT sprendimai sėkmei'. The DPA had opened an investigation regarding a quarantine app introduced in Lithuania… LITHUANIA ·VDAI ·Art. 5, 13, 24 +3 DPIA Privacy Impact Assessment IP Address Feb 26, 2021
€12,000 Nacionaliniam visuomenės sveikatos centrui (NVSC): Non-compliance with general data processing principles The Lithuanian DPA (VDAI) imposed a fine of EUR 12,000 on the Lithuanian National Health Service (NVSC). The DPA had opened an investigation regarding a quarantine app introduced… LITHUANIA ·VDAI ·Art. 5, 13, 24 +3 DPIA Healthcare Health Data Feb 26, 2021
€6,000 Azienda Ospedaliera Universitaria Careggi: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 6,000 on Azienda Ospedaliera Universitaria Careggi for a breach of Art. 5 GDPR and Art. 9 GDPR. Azienda Ospedaliera… ITALY ·Garante ·Art. 5, 9 Data Breaches Healthcare Health Data Feb 25, 2021
€20,000 Gedi Gruppo Editoriale S.p.A.: Insufficient legal basis for data processing The Italian DPA (Garante) has fined Gedi Gruppo Editoriale S.p.A. 20,000 euros. The controller had published photos in its newspaper of people who were in custody in connection… ITALY ·Garante ·Art. 5 Controllers Consent Processing Feb 25, 2021
€300,000 Istituto Nazionale Previdenza Sociale (INPS): Non-compliance with general data processing principles Original fine summary: The Italian DPA (Garante) imposed a fine of EUR 300,000 on the Istituto Nazionale Previdenza Sociale (INPS). The Italian National Institute for Social… ITALY ·Garante ·Art. 5, 25, 35 Fairness & Transparency Privacy Impact Assessment Education Feb 25, 2021
€12,000 Avilon Center 2016 S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 20,000 on Avilon Center 2016 S.L. The data subject had received advertising calls from the controller, although the data subject was… SPAIN ·aepd ·Art. 21, 23, 48 Personal Data Controllers Direct Marketing Feb 24, 2021
Deutsche Wohnen SE: Non-compliance with general data processing principles Originally, a fine in the amount of EUR 14.500.000 was issued against Deutsche Wohnen SE for using an archiving system for the storage of personal data of tenants that, according… GERMANY ·Art. 5, 25 ·Non-compliance with general data processing principles Fines Personal Data Controllers Feb 23, 2021
Security company (name not available at the moment): Insufficient technical and organisational measures to ensure information security A data controller using the services of the security company reported the breach of personal data to the DPA, arising after an employee of the security company recorded the video… CROATIA ·azop ·Art. 32 Security Controllers Processors Feb 22, 2021
€120,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 200,000 on Vodafone España, S.A.U. A former customer had received e-mails containing electronic bills even after he had terminated his… SPAIN ·aepd ·Art. 5, 6 Personal Data Controllers Telecommunications Feb 12, 2021
€13,450 IDdesign A / S: Non-compliance with general data processing principles Original summary: On June 3, 2019, the Danish DPA (Datatilsynet) reported IDdesign to the police and demanded payment of a fine in the amount of EUR 200,850 for the processing of… DENMARK ·Datatilsynet ·Art. 5 Fines Storage Limitation Administrative Fines on Union Institutions, Bodies, Offices and Agencies Feb 12, 2021
€440,000 OLVG: Insufficient technical and organisational measures to ensure information security The Dutch DPA (AP) imposed a fine of EUR 440,000 on the Amsterdam hospital OLVG. The controller had taken insufficient measures between 2018 and 2020 to prevent access by… THE NETHERLANDS ·AP ·Art. 32 Healthcare Healthcare Health Data Feb 11, 2021
€45,000 Istituti ospedalieri bergamaschi: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) has imposed a fine of EUR 45,000 on Istituti ospedalieri bergamaschi. The DPA initiated an investigation against the controller after it reported a data… ITALY ·Garante ·Art. 5, 9, 32 Data Breaches Healthcare Health Data Feb 11, 2021
€75,000 Ministero dello Sviluppo Economico: Non-compliance with general data processing principles The Italian DPA (Garante) has fined the Ministry of Economic Development (Ministero dello Sviluppo Economico) EUR 75,000 for failing to appoint a data protection officer by May… ITALY ·Garante ·Art. 5, 6, 37 Prior Consultation Controllers Public Authority Feb 11, 2021
€60,000 Roma Servizi per La Mobilita S.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) fined Roma Servizi per La Mobilita S.r.l. EUR 60,000 for failing to take adequate technical and organizational measures regarding the data of citizens… ITALY ·Garante ·Art. 32 Security Controllers Privacy by Design & Default Feb 11, 2021
€24,000 Vamavi Phone S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Vamavi Phone S.L.. The data subject had received an advertising call from the controller made on behalf of Vodafone España,… SPAIN ·aepd ·Art. 21, 23, 28 +1 Direct Marketing Telecommunications Controllers Feb 11, 2021
€22,200 Krajowa Szkoła Sądownictwa i Prokuratury: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) fined Krajowa Szkoła Sądownictwa i Prokuratury (National School of Justice and Prosecution) EUR 22,200. UODO launched an investigation against the controller… POLAND ·UODO ·Art. 5, 25, 28 +1 Data Breaches Integrity and Confidentiality Principle Security Feb 11, 2021
€5,000 Fondazione di religione e di culto “Casa sollievo della sofferenza” Opera di San Pio da Pietrelcina: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the Foundation for Religion and Worship 'Casa sollievo della sofferenza' Opera di San Pio da Pietrelcina. On January… ITALY ·Garante ·Art. 5, 9 Notification Obligation Data Breaches Personal Data Feb 11, 2021
€1,000 ING Bank N.V. Amsterdam - Bucharest office: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) imposed a fine of EUR 1,000 on ING Bank N.V. Amsterdam - Bucharest Branch. It was found that the controller had sent files to a contractual partner in… ROMANIA ·ANSPDCP ·Art. 29, 32 Integrity and Confidentiality Principle Security Professional Secrecy Feb 10, 2021
€65,000 Lursoft IT SIA: Insufficient legal basis for data processing The Latvian DPA (DSI) fined Lursoft IT SIA EUR 65,000 for the illegal processing of personal data by publishing documents containing personal data on its website 'www.lursoft.lv'.… LATVIA ·DSI ·Art. 6 Personal Data Controllers Processing Feb 9, 2021
€5,000 Private Person: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined a private individual EUR 5,000 for illegal camera surveillance. The data subject had rented two rooms in the apartment of the controller. The… SPAIN ·aepd ·Art. 5 Video Surveillance IP Address Personal Data Feb 8, 2021
€3,000 Patio Ancestral S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on Patio Ancestral S.L.. The complainant worked for a construction company and had carried out some renovation work for the… SPAIN ·aepd ·Art. 6 Controllers Personal Data Processing Agreement Feb 8, 2021
€100,000 Iberdrola Clientes: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 100,000 on Iberdrola Clientes, SAU. The data subject had terminated an existing contract with the controller due to a move and… SPAIN ·aepd ·Art. 5, 17 Personal Data Controllers Processing Agreement Feb 3, 2021
€3,000 IDFINANCE Spain, S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on IDFINANCE Spain S.L.. A person had received a debt collection email from IDFinance that contained a link for the payment of… aepd ·Art. 5 ·Insufficient technical and organisational measures to ensure information security Controllers Insurance Security Feb 1, 2021
€24,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Xfera Móviles S.A.. The data subject claimed a violation of its right to information to the AEPD. The AEPD then issued a… SPAIN ·aepd ·Art. 58 Supervisory Authorities Controllers Personal Data Feb 1, 2021
€10,000 Azienda Ospedaliero Universitaria di Parma: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Ospedaliero Universitaria di Parma EUR 50,000. The controller, a hospital, had reported two data breaches to the Italian DPA in which… ITALY ·Garante ·Art. 5, 9 Health Data Healthcare Healthcare Jan 27, 2021
€50,000 Azienda USL della Romagna: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 50,000 on Azienda USL della Romagna. Upon her arrival at the gynecology unit of a hospital operated by the controller (for the… ITALY ·Garante ·Art. 5, 9, 32 Healthcare Health Data Healthcare Jan 27, 2021
€50,000 Azienda Ospedaliero Universitaria Senese: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Ospedaliero Universitaria Senese EUR 50,000. The controller, a hospital, had reported to the Italian DPA that a couple's medical report had… ITALY ·Garante ·Art. 5, 9 Healthcare Healthcare Prior Consultation Jan 27, 2021
€50,000 Family Service / N.D.P.K. nv.: Insufficient legal basis for data processing The Belgian DPA imposed a fine of EUR 50,000 on Family Service / N.D.P.K. nv. The controller is an advertising agency that, among other things, sends expectant mothers gift boxes… BELGIUM ·APD ·Art. 5, 6, 7 +4 Controllers IP Address Direct Marketing Jan 27, 2021
€25,000 BELGIUM DPA: Insufficient technical and organisational measures to ensure information security The Belgian DPA fined a mobile operator EUR 25,000. The controller had assigned the data subject's phone number to an unauthorized third party, causing the data subject to lose… APD ·Art. 5, 24, 32 +2 ·Insufficient technical and organisational measures to ensure information security Telecommunications Social Media Security Jan 22, 2021
€75,000 Telefónica Móviles España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 75,000 on Telefónica Móviles España, SAU. The controller had assigned five telephone lines with five numbers to the data subject as… SPAIN ·aepd ·Art. 6 Controllers Personal Data Telecommunications Jan 21, 2021
€50,000 Alterna Operador Integral S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 50,000 on Alterna Operador Integral S.L.. A switch of the electricity supplier had taken place without the consent of the data… SPAIN ·aepd ·Art. 6 Personal Data Controllers Processing Agreement Jan 21, 2021
€1,200 Individual: Non-compliance with general data processing principles The controller installed cameras on his building, which were directed towards parts of the public space. However, no recording took place, as the cameras only served as a… SPAIN ·aepd ·Art. 5 Video Surveillance IP Address Controllers Jan 20, 2021
€9,700 Aquateknikk AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Aquateknikk AS NOK 100,000 (EUR 9,700). The controller had carried out a credit rating on an individual without there being a customer… NORWAY ·Datatilsynet ·Art. 5, 6 Personal Data Controllers IP Address Jan 19, 2021
€4,600 Anwara Sp. z.o.o.: Insufficient cooperation with supervisory authority The Polish DPA (UODO) fined the company Anwara Sp. z.o.o. EUR 4,600. The controller had not cooperated with the DPA and had not provided it with all the information necessary for… POLAND ·UODO ·Art. 31, 58 Supervisory Authorities Supervision Public Sector Jan 15, 2021
€8,000 Agenzia regionale protezione ambientale Campania (ARPAC): Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) imposed a fine of EUR 8,000 on the Regional Environmental Protection Agency of Campania (ARPAC). An external hard drive containing personal data had been… ITALY ·Garante ·Art. 5, 32 Security Privacy by Design & Default Controllers Jan 14, 2021
€75,000 Regione Lazio: Insufficient data processing agreement The Italian DPA (Garante) has fined Regione Lazio (Lazio Region) EUR 75,000 for failing to designate Capodarco, the company it entrusted with the management of reservations for… ITALY ·Garante ·Art. 5, 28 Controllers Processors Processing Agreement Jan 14, 2021
€18,000 Azienda Usl di Bologna: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Usl di Bologna EUR 18,000. In a hospital operated by the controller, 49 patients in the oncology ward received discharge letters with… ITALY ·Garante ·Art. 5, 9 Healthcare Healthcare Controllers Jan 14, 2021
€30,000 Azienda sanitaria provinciale di Enna: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 30,000 on Azienda sanitaria provinciale di Enna. The controller processed biometric data of employees for the purpose of… ITALY ·Garante ·Art. 5, 6, 9 Special Categories of Data Biometric Data Employees Jan 14, 2021
€2M Caixabank S.A.: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined Caixabank S.A. EUR 6,000,000 for violations of Art. 6 GDPR, Art. 13 GDPR and Art. 14 GDPR. Customers of the bank were supposed to accept new privacy… SPAIN ·aepd ·Art. 6, 13, 14 Legitimate Interest Processing Agreement Controllers Jan 13, 2021
€30,000 Enea S.A.: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) fined Enea S.A. EUR 30,000 for the controller's failure to report a personal data breach, in violation of Art. 33 (1) GDPR. The DPA received information… POLAND ·UODO ·Art. 33 Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Jan 11, 2021
€7,250 Gveik AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Gveik AS EUR 7,250. The controller had carried out a credit check on an individual, although there was no legal basis for doing so. NORWAY ·Datatilsynet ·Art. 5, 6 Controllers Insurance Processing Jan 7, 2021
€9,700 Lindstrand Trading AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) has fined Lindstrand Trading AS EUR 9,700. The controller had carried out four credit checks on individuals and individual companies, although… NORWAY ·Datatilsynet ·Art. 5, 6 Controllers Insurance Processing Agreement Jan 6, 2021
€19,000 POLAND DPA: Insufficient fulfilment of data breach notification obligations The Polish DPA (UODO) imposed a fine of EUR 19,000 on a hospital operator. A former employee had unlawfully copied the personal data of 100 patients from the hospital's computer… UODO ·Art. 34, 58 ·Insufficient fulfilment of data breach notification obligations Notification Obligation Data Breaches Article 19 GDPR - Notification of Rectification, Erasure or Restriction Jan 5, 2021
€20,000 Nestor SAS: Insufficient fulfilment of information obligations The French DPA (CNIL) fined the company Nestor EUR 20,000. The CNIL notes that the privacy policy provided during the registration process on the company´s website did not contain… FRANCE ·CNIL ·Art. 12, 13 Controllers Processing Agreement Processing Jan 5, 2021
€95,500 Innovasjon Norge: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined the national development bank Innovasjon Norge NOK 1,000,000 (EUR 95,500). The controller had carried out four credit checks on the data… NORWAY ·Datatilsynet ·Art. 5, 6 Insurance Controllers Personal Data Jan 4, 2021
€54,000 Vodafone España, S.A.U.: Non-compliance with general data processing principles The data subject had concluded a contract with the controller (Vodafone España, S.A.U.). However, the products provided under this contract were not delivered in the name of the… SPAIN ·aepd ·Art. 5 Accuracy Personal Data Controllers Jan 4, 2021
€40,000 SLOVAKIA DPA: Non-compliance with general data processing principles The Slovak DPA has imposed a fine of EUR 40,000 on a controller. The controller had violated the principle of accountability (lack of proof that a data protection impact… Slovak Data Protection Office ·Art. 5, 28 ·Non-compliance with general data processing principles DPIA Accountability Controllers Jan 1, 2021
GERMANY DPA: Insufficient technical and organisational measures to ensure information security The camera images of a store were distributed without the knowledge and intention of the controller due to a faulty configuration. The distribution involved recordings of… Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Processing Agreement Jan 1, 2021
€500 SLOVAKIA DPA: Insufficient cooperation with supervisory authority The Slovak DPA has imposed a fine of EUR 500 on a controller for failing to cooperate with the DPA. Slovak Data Protection Office ·Art. 31 ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Controllers Jan 1, 2021