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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€110,000 UAB Prime Leasing: Insufficient technical and organisational measures to ensure information security The Lithuanian DPA has fined UAB Prime Leasing, the operator of the short-term car rental platform CityBee, EUR 110,000. The DPA conducted the investigation on its own initiative… LITHUANIA ·VDAI ·Art. 32 Data Breaches Encryption Notification Obligation Nov 29, 2021
€2,000 Valoris Center S.R.L.: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 2,000 on Valoris Center S.R.L.. The controller notified the DPA of a data breach pursuant to Art. 33 GDPR. A call center… ROMANIA ·ANSPDCP ·Art. 29, 32 Data Breaches Security Personal Data Nov 26, 2021
€200,000 Aimon Srl: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 200,000 on Aimon Srl. Two data subjects had complained about unsolicited SMS advertising from B&T S.p.A. to the DPA. In the course of the… ITALY ·Garante ·Art. 5, 6, 12 +1 Direct Marketing Personal Data Supervisory Authorities Nov 25, 2021
€400,000 B&T S.p.A.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 400,000 on B&T S.p.A. Two data subjects had complained to the DPA about unsolicited SMS advertising. In addition, they stated that it was… ITALY ·Garante ·Art. 5, 6, 12 +3 Direct Marketing Right to Object Personal Data Nov 25, 2021
€585,000 Cabinet Office: Insufficient technical and organisational measures to ensure information security The UK DPA (ICO) has fined the Cabinet Office EUR 585,000. On December 27, 2019, the Cabinet Office published a file on GOV.UK containing the names and uncensored addresses of… UNITED KINGDOM ·ICO ·Art. 5, 32 Security Personal Data Data Breaches Nov 25, 2021
€2.8M Dutch Minister of Finance: Insufficient legal basis for data processing The Dutch DPA (AP) has fined the Minister of Finance EUR 2,75 million. In the context of childcare benefit applications, tax offices had processed data on the dual nationality of… THE NETHERLANDS ·AP ·Art. 5, 6, 8 Public Authority Personal Data Processing Nov 25, 2021
€6,000 Società H San Raffaele Resnati s.r.l.: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 6,000 on Società H San Raffaele Resnati s.r.l. The DPA initiated an investigation against the health care provider after it… ITALY ·Garante ·Art. 5, 9 Healthcare Processing Data Breaches Nov 25, 2021
€9,000 UNIÓN FINANCIERA ASTURIANA S.A. E.F.C.: Insufficient legal basis for data processing The Spanish DPA (AEPD) fined UNIÓN FINANCIERA ASTURIANA S.A. E.F.C.. The controller had carried out a credit check on the data subject without any contractual basis for doing so.… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Insurance Nov 24, 2021
€98,000 Norwegian State Pension Fund (SPK): Insufficient legal basis for data processing The Norwegian DPA has imposed a fine of EUR 98,000 on the Norwegian State Pension Fund (SPK). The controller had notified the DPA of a data breach pursuant to Art. 33 GDPR. The… NORWAY ·Datatilsynet (NO) ·Art. 5, 6, 9 Data Breaches Public Authority Controllers Nov 24, 2021
€40,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined Vodafone España S.A.U. EUR 40,000. An individual had filed a complaint against Vodafone with the DPA because her cell phone line was transferred… SPAIN ·AEPD ·Art. 6 Consent Telecommunications Supervisory Authorities Nov 23, 2021
€51,000 Icelandic Ministry of Industry and Innovation: Non-compliance with general data processing principles The Icelandic Data Protection Authority has imposed a fine of EUR 51,000 on the Ministry of Industry and Innovation and a fine of EUR 27,200 on YAY ehf. The fine is related to a… ICELAND ·Persónuvernd ·Art. 5, 6, 7 +4 Personal Data Retention Period Public Authority Nov 23, 2021
€27,200 YAY ehf.: Non-compliance with general data processing principles The Icelandic Data Protection Authority has imposed a fine of EUR 51,000 on the Ministry of Industry and Innovation and a fine of EUR 27,200 on YAY ehf. The fine is related to a… ICELAND ·Persónuvernd ·Art. 5, 6, 28 +1 Personal Data Retention Period Fairness & Transparency Nov 23, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. A data subject had filed a complaint against the data… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Nov 23, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España, S.A.U.. A data subject had filed a complaint with the DPA as the controller had transferred her cell phone line to… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Consent Nov 23, 2021
€3,000 FUENSANTA S.L.: Insufficient cooperation with supervisory authority The controller failed to provide information requested by the Spanish DPA (AEPD) for investigative purposes. SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Controllers Nov 23, 2021
€3,000 SPAIN DPA: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on a company. The company had requested various personal data from customers for appointment bookings. The DPA found that… AEPD ·Art. 13 ·Insufficient fulfilment of information obligations Supervisory Authorities Personal Data Controllers Nov 22, 2021
€1,000 Neighborhood community: Insufficient fulfilment of information obligations The Spanish DPA has imposed a fine of EUR 1000 on a neighborhood community. The reason for this was that the information sign about a video surveillance system did not contain… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Nov 22, 2021
€2,000 ANIVERSALIA NETWORKS, S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) fined ANIVERSALIA NETWORKS, S.L. EUR 2,000 due to the fact that the privacy policy on its website did not comply with the requirements of Art. 13 GDPR. SPAIN ·AEPD ·Art. 13 Supervisory Authorities Nov 22, 2021
€800 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 800 on a legal person. The accused did not respond to the complainant's repeated requests for copies of the telephone recordings. CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 12 Personal Data Supervisory Authorities Insurance Nov 19, 2021
€1,000 Supermarket: Insufficient fulfilment of information obligations Usage of CCTV camera without proper information. SPAIN ·AEPD ·Art. 13 Supervisory Authorities Video Surveillance Nov 15, 2021
€40,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. An individual had filed a complaint with the DPA. The data subject claims to have received text messages from… SPAIN ·AEPD ·Art. 6 Personal Data Telecommunications Supervisory Authorities Nov 15, 2021
€1,000 Private Individual: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 1,000 on a private individual for the unauthorized installation of a video surveillance camera on their car. The car had been parked… SPAIN ·AEPD ·Art. 5 Retention Period Processing Video Surveillance Nov 15, 2021
€30,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. A data subject had filed a complaint with the AEPD against the data controller. The data subject states that he… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Nov 15, 2021
€2,900 Vodafone România SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 2,900 on VODAFONE România S.A.. The company had reported a data breach to the DPA in accordance with Art. 33 GDPR. In the… ROMANIA ·ANSPDCP ·Art. 3, 32 Data Breaches Personal Data Security Nov 14, 2021
€400,000 Transavia: Insufficient technical and organisational measures to ensure information security The Dutch DPA has fined airline Transavia EUR 400,000. In 2019, the airline suffered a data breach, in which a hacker gained access to Transavia's systems through two accounts… THE NETHERLANDS ·AP ·Art. 32 Security Personal Data Data Breaches Nov 12, 2021
€925,000 WS WiSpear Systems Ltd: Non-compliance with general data processing principles The Cypriot DPA has imposed a fine of EUR 925,000 on WS WiSpear Systems Ltd. The company had collected various data from individuals (Media Access Control addresses and… CYPRUS ·Cyprus DPA ·Art. 5 Transparency Processing Fairness & Transparency Nov 12, 2021
€1,500 Company: Insufficient fulfilment of information obligations Usage of CCTV camera without proper information. SPAIN ·AEPD ·Art. 13 Supervisory Authorities Video Surveillance Nov 12, 2021
€3,000 AD735 DATA MEDIA ADVERTISING S.L.: Insufficient cooperation with supervisory authority Failure to provide requested information to the Spanish DPA (AEPD) within the required timeframe in violation of Art. 58 GDPR. SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Direct Marketing Nov 12, 2021
€150,000 TIM S.p.A.: Insufficient fulfilment of data subjects rights The Italian DPA (Garante) has fined mobile operator TIM S.p.A. EUR 150,000 for denying a data subject access to his phone data needed to defend himself in a criminal case. Since… ITALY ·Garante ·Art. 15 Personal Data Right of Access Supervisory Authorities Nov 11, 2021
€1,500 LUXEMBOURG DPA: Non-compliance with general data processing principles The DPA from Luxembourg (CNPD) has imposed a fine of EUR 1,500 on a company. The company had installed a video surveillance system to ensure that their customers would not have to… CNPD (LU) ·Art. 5, 13 ·Non-compliance with general data processing principles Supervisory Authorities Retention Period Controllers Nov 9, 2021
€400,000 Régie autonome des transports parisiens: Non-compliance with general data processing principles The French DPA (CNIL) imposed a fine of EUR 400,000 on RATP (the operator of the public transport system in Paris). In May 2020, a trade union filed a complaint with the CNIL… FRANCE ·CNIL ·Art. 5, 32 Retention Period Accountability Security Nov 4, 2021
€2,000 COOPERA RC SERVICES, S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) has imposed a fine of EUR 2,000 on COOPERA RC SERVICES. The controller had not provided sufficient contact details through which data subjects could… SPAIN ·AEPD ·Art. 13 Personal Data Controllers Supervisory Authorities Nov 2, 2021
€1,000 IKEA ROMÂNIA SA: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 1,000 on IKEA ROMÂNIA SA. The controller had sent a notification to the DPA about a personal data breach under Art. 33 GDPR.… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Notification Obligation Personal Data Nov 1, 2021
€5,000 S.P.E.E.H. Hidroelectrica S.A.: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) has imposed a fine of EUR 5,000 on S.P.E.H. Hidroelectrica S.A.. The controller had notified the DPA of several breaches of personal data protection… ROMANIA ·ANSPDCP ·Art. 32 Data Breaches Security Controllers Nov 1, 2021
€1,000 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,000 on a legal person. For at least two months, the accused incorrectly included 50 entities in the published list of processors, even… CZECH REPUBLIC ·ÚOOÚ (CZ) ·Art. 12 Personal Data Controllers Supervisory Authorities Nov 1, 2021
€2,000 OTTO s.r.l.: Insufficient fulfilment of information obligations The Italian DPA (Garante) has imposed a fine of EUR 2,000 on OTTO s.r.l.. During an administrative inspection of a store managed by OTTO, the police found that a video… ITALY ·Garante ·Art. 13 Controllers Supervisory Authorities Monitoring Oct 28, 2021
€2,000 Anfiteatro Flavio s.r.l.: Insufficient fulfilment of information obligations The Italian DPA (Garante) has imposed a fine of EUR 2,000 on Anfiteatro Flavio s.r.l.. During an administrative inspection of a hotel managed by Anfiteatro Flavio, the police… ITALY ·Garante ·Art. 13 Controllers Supervisory Authorities Video Surveillance Oct 28, 2021
€18,700 Company: Insufficient involvement of data protection officer The DPA of Luxembourg has imposed a fine of EUR 18,700 on a company. During its investigation, the DPA first found that the controller's public website did not include direct… LUXEMBOURG ·CNPD (LU) ·Art. 37, 38, 39 Supervisory Authorities Controllers Processing Oct 27, 2021
€15,400 LUXEMBOURG DPA: Insufficient involvement of data protection officer The Luxembourg DPA has imposed a fine of EUR 15,400 on a company. According to the DPA, the controller failed to involve the data protection officer in all matters related to the… CNPD (LU) ·Art. 38, 39 ·Insufficient involvement of data protection officer Supervisory Authorities Controllers Personal Data Oct 27, 2021
€13,500 Car importer: Insufficient legal basis for data processing The Hungarian DPA imposed a fine of EUR 13,500 on a car importer. A customer of one of the company's authorized repair shops filed a complaint with the DPA due to receiving… HUNGARY ·NAIH ·Art. 5, 6, 12 +1 Personal Data Controllers Supervisory Authorities Oct 27, 2021
€40,000 VODAFONE SERVICIOS, S.L.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on VODAFONE SERVICIOS, S.L.U.. A data subject filed a complaint with the DPA against the controller. The data subject is a client of the… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Telecommunications Oct 26, 2021
€64,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject had filed a complaint against the data… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Oct 26, 2021
€16,000 SERVICIOS LOGÍSTICOS MARTORELL SIGLO XXI, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) has imposed a fine on SERVICIOS LOGÍSTICOS MARTORELL SIGLO XXI, S.L.. The company had installed five terminals with a fingerprint control system to record… SPAIN ·AEPD ·Art. 35 DPIA Supervisory Authorities Processing Oct 26, 2021
€40,000 VODAFONE SERVICIOS, S.L.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine on VODAFONE SERVICIOS, S.L.U.. A data subject has filed a complaint with the AEPD against the data controller. The data subject states… SPAIN ·AEPD ·Art. 6 Controllers Personal Data Telecommunications Oct 26, 2021
€380 Bank: Non-compliance with general data processing principles The Bulgarian DPA has fined a bank EUR 380 for the unlawful transfer of personal data to third parties. BULGARIA ·CPDP ·Art. 5 Personal Data Processing International Transfer Oct 26, 2021
€3,000 MERCEDES GERENCIA, S.L.: Insufficient cooperation with supervisory authority The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on MERCEDES GERENCIA, S.L.. The controller failed to respond to a request for information from the DPA in a timely manner. SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Controllers Oct 25, 2021
€5,000 Glove Technology SRL: Insufficient legal basis for data processing The Romanian DPA (ANSPDCP) has imposed a fine of EUR 5,000 on Glove Technology SRL. The controller had installed a video surveillance system that audiovisually monitored employees… ROMANIA ·ANSPDCP ·Art. 5, 6 Controllers Processing Personal Data Oct 21, 2021
€3M CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has imposed a fine of EUR 3,000,000 on CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.. An individual had filed a complaint against the controller. The reason… SPAIN ·AEPD ·Art. 6 Personal Data Controllers Consent Oct 21, 2021
€70,000 Vodafone España, S.A.U.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) has imposed a fine of EUR 70,000 on VODAFONE ESPAÑA, S.A.U.. A data subject had filed a complaint with the DPA for having received promotional emails from… SPAIN ·AEPD ·Art. 21 Personal Data Direct Marketing Right to Object Oct 19, 2021
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The Spanish DPA (AEPD) has fined Vodafone España, S.A.U. EUR 40,000. An individual had filed a complaint with the DPA against Vodafone for debiting his bank account in May 2020… SPAIN ·AEPD ·Art. 6 Controllers Telecommunications Processing Oct 19, 2021