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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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Deutsche Wohnen SE: Non-compliance with general data processing principles Originally, a fine in the amount of EUR 14.500.000 was issued against Deutsche Wohnen SE for using an archiving system for the storage of personal data of tenants that, according… GERMANY ·Art. 5, 25 ·Non-compliance with general data processing principles Fines Personal Data Controllers Feb 23, 2021
€1,200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,200 on a legal person. The accused was sending commercial communications to the complainant, despite their objection to the processing of… CZECH REPUBLIC ·UOOU ·Art. 17 Right to Object Personal Data Processing Feb 23, 2021
Security company (name not available at the moment): Insufficient technical and organisational measures to ensure information security A data controller using the services of the security company reported the breach of personal data to the DPA, arising after an employee of the security company recorded the video… CROATIA ·azop ·Art. 32 Security Controllers Processors Feb 22, 2021
€1,000 The Washpoint S.L.: Insufficient fulfilment of information obligations The Spanish DPA (AEPD) imposed a fine of EUR 1,000 on The Washpoint S.L. for the lack of a privacy policy on its website, in violation of Art. 13 GDPR. SPAIN ·aepd ·Art. 13 Processing Agreement Supervisory Authorities Feb 16, 2021
€3,000 AUSTRIA DPA: Insufficient cooperation with supervisory authority The Austrian DPA has fined a company EUR 3,000 for failing to provide information requested by the DPA during an investigation. dsb ·Art. 31 ·Insufficient cooperation with supervisory authority Supervisory Authorities Supervision Processing Agreement Feb 12, 2021
€1,600 Ripobruna 207, S.L.: Non-compliance with general data processing principles The Spanish DPA (AEPD) imposed a fine of EUR 2,000 against Ripobruna 207, S.L. (restaurant) for the unauthorized use of two video surveillance cameras that also recorded parts of… SPAIN ·aepd ·Art. 5 Video Surveillance Monitoring IP Address Feb 12, 2021
€13,450 IDdesign A / S: Non-compliance with general data processing principles Original summary: On June 3, 2019, the Danish DPA (Datatilsynet) reported IDdesign to the police and demanded payment of a fine in the amount of EUR 200,850 for the processing of… DENMARK ·Datatilsynet ·Art. 5 Fines Administrative Fines on Union Institutions, Bodies, Offices and Agencies Storage Limitation Feb 12, 2021
€120,000 Vodafone España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 200,000 on Vodafone España, S.A.U. A former customer had received e-mails containing electronic bills even after he had terminated his… SPAIN ·aepd ·Art. 5, 6 Personal Data Controllers Telecommunications Feb 12, 2021
€22,200 Krajowa Szkoła Sądownictwa i Prokuratury: Insufficient technical and organisational measures to ensure information security The Polish DPA (UODO) fined Krajowa Szkoła Sądownictwa i Prokuratury (National School of Justice and Prosecution) EUR 22,200. UODO launched an investigation against the controller… POLAND ·UODO ·Art. 5, 25, 28 +1 Data Breaches Integrity and Confidentiality Principle Security Feb 11, 2021
€45,000 Istituti ospedalieri bergamaschi: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) has imposed a fine of EUR 45,000 on Istituti ospedalieri bergamaschi. The DPA initiated an investigation against the controller after it reported a data… ITALY ·Garante ·Art. 5, 9, 32 Data Breaches Healthcare Healthcare Feb 11, 2021
€24,000 Vamavi Phone S.L.: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Vamavi Phone S.L.. The data subject had received an advertising call from the controller made on behalf of Vodafone España,… SPAIN ·aepd ·Art. 21, 23, 28 +1 Direct Marketing Personal Data Controllers Feb 11, 2021
€60,000 Roma Servizi per La Mobilita S.r.l.: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) fined Roma Servizi per La Mobilita S.r.l. EUR 60,000 for failing to take adequate technical and organizational measures regarding the data of citizens… ITALY ·Garante ·Art. 32 Security Controllers Privacy by Design & Default Feb 11, 2021
€350,000 Roma Capitale: Insufficient technical and organisational measures to ensure information security The Italian DPA (Garante) fined the city of Rome EUR 350,000 for failing to take adequate technical and organizational measures regarding the data of citizens who had obtained… ITALY ·Garante ·Art. 5, 6, 28 +1 Security Privacy by Design & Default Education Feb 11, 2021
€440,000 OLVG: Insufficient technical and organisational measures to ensure information security The Dutch DPA (AP) imposed a fine of EUR 440,000 on the Amsterdam hospital OLVG. The controller had taken insufficient measures between 2018 and 2020 to prevent access by… THE NETHERLANDS ·AP ·Art. 32 Healthcare Healthcare Health Data Feb 11, 2021
€75,000 Ministero dello Sviluppo Economico: Non-compliance with general data processing principles The Italian DPA (Garante) has fined the Ministry of Economic Development (Ministero dello Sviluppo Economico) EUR 75,000 for failing to appoint a data protection officer by May… ITALY ·Garante ·Art. 5, 6, 37 Prior Consultation Public Authority Controllers Feb 11, 2021
€5,000 Fondazione di religione e di culto “Casa sollievo della sofferenza” Opera di San Pio da Pietrelcina: Insufficient legal basis for data processing The Italian DPA (Garante) has imposed a fine of EUR 5,000 on the Foundation for Religion and Worship 'Casa sollievo della sofferenza' Opera di San Pio da Pietrelcina. On January… ITALY ·Garante ·Art. 5, 9 Notification Obligation Data Breaches Personal Data Feb 11, 2021
€1,000 ING Bank N.V. Amsterdam - Bucharest office: Insufficient technical and organisational measures to ensure information security The Romanian DPA (ANSPDCP) imposed a fine of EUR 1,000 on ING Bank N.V. Amsterdam - Bucharest Branch. It was found that the controller had sent files to a contractual partner in… ROMANIA ·ANSPDCP ·Art. 29, 32 Integrity and Confidentiality Principle Audit Logs Security Feb 10, 2021
€5,000 Predase Servicios Integrales S.L.: Insufficient fulfilment of information obligations The company website did not present a privacy policy on its main page, nor did it provide the information required by Art. 13 GDPR. SPAIN ·aepd ·Art. 13 Supervisory Authorities Feb 9, 2021
€65,000 Lursoft IT SIA: Insufficient legal basis for data processing The Latvian DPA (DSI) fined Lursoft IT SIA EUR 65,000 for the illegal processing of personal data by publishing documents containing personal data on its website 'www.lursoft.lv'.… LATVIA ·DSI ·Art. 6 Personal Data Controllers Processing Feb 9, 2021
€5,000 Private Person: Non-compliance with general data processing principles The Spanish DPA (AEPD) fined a private individual EUR 5,000 for illegal camera surveillance. The data subject had rented two rooms in the apartment of the controller. The… SPAIN ·aepd ·Art. 5 Video Surveillance IP Address Controllers Feb 8, 2021
€3,000 Patio Ancestral S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on Patio Ancestral S.L.. The complainant worked for a construction company and had carried out some renovation work for the… SPAIN ·aepd ·Art. 6 Controllers Processing Agreement Personal Data Feb 8, 2021
€12,000 Orthodontic Clinic: Insufficient technical and organisational measures to ensure information security The Dutch DPA (AP) has fined an orthodontic clinic EUR 12,000. The web form that new patients used to sign up contained mandatory fields for all sorts of patient personal data.… THE NETHERLANDS ·AP ·Art. 32 Encryption Healthcare Security Feb 4, 2021
€2,000 Private Person: Non-compliance with general data processing principles Unauthorized use of two video surveillance cameras that also recorded parts of the public space, such as sidewalks and properties behind those. SPAIN ·aepd ·Art. 5 Video Surveillance Monitoring IP Address Feb 4, 2021
€19,300 Cyberbook AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Cyberbook AS NOK 200,000 (EUR 19,300) for the illegal automatic forwarding of e-mails from a former employee. The forwarding took place for… NORWAY ·Datatilsynet ·Art. 5, 6 Personal Data Employees Processing Agreement Feb 3, 2021
€100,000 Iberdrola Clientes: Insufficient fulfilment of data subjects rights The Spanish DPA (AEPD) imposed a fine of EUR 100,000 on Iberdrola Clientes, SAU. The data subject had terminated an existing contract with the controller due to a move and… SPAIN ·aepd ·Art. 5, 17 Controllers Personal Data Processing Agreement Feb 3, 2021
€400 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 400 on a legal person. The accused was sending commercial communications to the complainant, despite their objection to the processing of… CZECH REPUBLIC ·UOOU ·Art. 17 Right to Object Personal Data Processing Feb 2, 2021
€24,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Xfera Móviles S.A.. The data subject claimed a violation of its right to information to the AEPD. The AEPD then issued a… SPAIN ·aepd ·Art. 58 Supervisory Authorities Controllers Personal Data Feb 1, 2021
€3,000 IDFINANCE Spain, S.L.: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) imposed a fine of EUR 5,000 on IDFINANCE Spain S.L.. A person had received a debt collection email from IDFinance that contained a link for the payment of… aepd ·Art. 5 ·Insufficient technical and organisational measures to ensure information security Insurance Security Controllers Feb 1, 2021
€80 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 80 on a legal person. The accused was sending commercial communications to the complainant, despite their objection to the processing of… CZECH REPUBLIC ·UOOU ·Art. 17 Right to Object Personal Data Processing Feb 1, 2021
€10,000 Azienda Ospedaliero Universitaria di Parma: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Ospedaliero Universitaria di Parma EUR 50,000. The controller, a hospital, had reported two data breaches to the Italian DPA in which… ITALY ·Garante ·Art. 5, 9 Health Data Healthcare Data Breaches Jan 27, 2021
€10,000 City of Rome (Roma capitale): Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 10,000 on the city of Rome (Roma capitale). The city had published a document on the municipal website stating that a mother had not paid… ITALY ·Garante ·Art. 2, 5, 6 IP Address Education Personal Data Jan 27, 2021
€50,000 Family Service / N.D.P.K. nv.: Insufficient legal basis for data processing The Belgian DPA imposed a fine of EUR 50,000 on Family Service / N.D.P.K. nv. The controller is an advertising agency that, among other things, sends expectant mothers gift boxes… BELGIUM ·APD ·Art. 5, 6, 7 +4 Controllers IP Address Personal Data Jan 27, 2021
€75,000 FRANCE DPA: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a company and its subcontractor EUR 150,000 and EUR 75,000 for failing to take sufficient measures against credential stuffing attacks on the company's… CNIL ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Encryption Security Jan 27, 2021
€150,000 FRANCE DPA: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) fined a company and its subcontractor EUR 150,000 and EUR 75,000 for failing to take sufficient measures against credential stuffing attacks on the company's… CNIL ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Encryption Data Breaches Security Jan 27, 2021
€50,000 Azienda Ospedaliero Universitaria Senese: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Ospedaliero Universitaria Senese EUR 50,000. The controller, a hospital, had reported to the Italian DPA that a couple's medical report had… ITALY ·Garante ·Art. 5, 9 Healthcare Healthcare Prior Consultation Jan 27, 2021
€50,000 Azienda USL della Romagna: Non-compliance with general data processing principles The Italian DPA (Garante) imposed a fine of EUR 50,000 on Azienda USL della Romagna. Upon her arrival at the gynecology unit of a hospital operated by the controller (for the… ITALY ·Garante ·Art. 5, 9, 32 Healthcare Health Data Healthcare Jan 27, 2021
€25,000 BELGIUM DPA: Insufficient technical and organisational measures to ensure information security The Belgian DPA fined a mobile operator EUR 25,000. The controller had assigned the data subject's phone number to an unauthorized third party, causing the data subject to lose… APD ·Art. 5, 24, 32 +2 ·Insufficient technical and organisational measures to ensure information security Telecommunications Security Social Media Jan 22, 2021
€75,000 Telefónica Móviles España, SAU: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 75,000 on Telefónica Móviles España, SAU. The controller had assigned five telephone lines with five numbers to the data subject as… SPAIN ·aepd ·Art. 6 Controllers Processing Agreement Telecommunications Jan 21, 2021
€50,000 Alterna Operador Integral S.L.: Insufficient legal basis for data processing The Spanish DPA (AEPD) imposed a fine of EUR 50,000 on Alterna Operador Integral S.L.. A switch of the electricity supplier had taken place without the consent of the data… SPAIN ·aepd ·Art. 6 Controllers Personal Data Processing Agreement Jan 21, 2021
€1,200 Individual: Non-compliance with general data processing principles The controller installed cameras on his building, which were directed towards parts of the public space. However, no recording took place, as the cameras only served as a… SPAIN ·aepd ·Art. 5 Video Surveillance Controllers IP Address Jan 20, 2021
€11,430 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 11,430 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·UOOU ·Art. 6, 14 Direct Marketing Processing Agreement Processing Jan 20, 2021
€26,710 Legal Person: Insufficient legal basis for data processing The Czech DPA has imposed a fine of EUR 11,430 on a legal person. During the state of emergency (COVID-19 pandemic), the accused sent unsolicited marketing communications for a… CZECH REPUBLIC ·UOOU ·Art. 6, 14 Direct Marketing Processing Agreement Processing Jan 20, 2021
€1,200 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,200 on a legal person. The accused sent unsolicited commercial communications to the complainant and failed to respond to their repeated… CZECH REPUBLIC ·UOOU ·Art. 15 Personal Data Supervisory Authorities Processing Jan 19, 2021
€9,700 Aquateknikk AS: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Aquateknikk AS NOK 100,000 (EUR 9,700). The controller had carried out a credit rating on an individual without there being a customer… NORWAY ·Datatilsynet ·Art. 5, 6 Controllers Personal Data IP Address Jan 19, 2021
€4,600 Anwara Sp. z.o.o.: Insufficient cooperation with supervisory authority The Polish DPA (UODO) fined the company Anwara Sp. z.o.o. EUR 4,600. The controller had not cooperated with the DPA and had not provided it with all the information necessary for… POLAND ·UODO ·Art. 31, 58 Supervisory Authorities Supervision Public Sector Jan 15, 2021
€38,600 Coop Finnmark SA: Insufficient legal basis for data processing The Norwegian DPA (Datatilsynet) fined Coop Finnmark SA NOK 400,000 (EUR 38,600). The manager of the store in question recorded CCTV footage with a mobile phone and shared the… NORWAY ·Datatilsynet ·Art. 5, 6 Video Surveillance Processing Agreement Processing Jan 14, 2021
€18,000 Azienda Usl di Bologna: Non-compliance with general data processing principles The Italian DPA (Garante) fined Azienda Usl di Bologna EUR 18,000. In a hospital operated by the controller, 49 patients in the oncology ward received discharge letters with… ITALY ·Garante ·Art. 5, 9 Healthcare Healthcare IP Address Jan 14, 2021
€30,000 Azienda sanitaria provinciale di Enna: Insufficient legal basis for data processing The Italian DPA (Garante) imposed a fine of EUR 30,000 on Azienda sanitaria provinciale di Enna. The controller processed biometric data of employees for the purpose of… ITALY ·Garante ·Art. 5, 6, 9 Biometric Data Special Categories of Data Employees Jan 14, 2021
€75,000 Regione Lazio: Insufficient data processing agreement The Italian DPA (Garante) has fined Regione Lazio (Lazio Region) EUR 75,000 for failing to designate Capodarco, the company it entrusted with the management of reservations for… ITALY ·Garante ·Art. 5, 28 Processors Controllers Processing Agreement Jan 14, 2021
€2,000 Poliambulatorio Talenti S.r.l.: Insufficient fulfilment of data subjects rights The Italian DPA (Garante) fined Poliambulatorio Talenti S.r.l. EUR 2,000 for failing to respond to the data subject's request for access to his and his daughters' data in a timely… ITALY ·Garante ·Art. 12, 15 Healthcare Personal Data Supervisory Authorities Jan 14, 2021